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Care Homes Owned by New Care in Nottinghamshire

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by New Care in Nottinghamshire

Only the locations & reviews in Nottinghamshire for New Care are showing below.

View the details of all 15 locations (with 895 reviews) owned by New Care

New Care Locations in Nottinghamshire (2)

 

2 Care Homes owned by New Care in Nottinghamshire

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The Grand Care Centre

Greythorn Drive, West Bridgford, Nottingham NG2 7GG 

9.9 86 reviews
"My father only spent a couple of months here on end-of-life care until he sadly passed. The care he received at The Grand was respectful,…"   Read all 86 reviews
Location Type Care Home

The Grand is a purpose-built, ‘new generation’ care facility which offers home-from-home care for up to 82 people in the leafy suburbs of West Bridgford in Nottingham. The four floor home is expertly designed to provide the highest standards of safety,… Read more about The Grand Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 82 Rooms from £1,425 / week
Ruddington Manor Care Centre

Ruddington Gardens, Ruddington, Nottingham NG11 7HL 

9.2 55 reviews
"My husband has now been at Ruddington Manor Care Centre for 8 months and I am so pleased that we found this wonderful nursing home. For me…"   Read all 55 reviews
Location Type Care Home

Welcome to Ruddington Manor; a lovely and luxurious care home located in the village of Wilford. Ruddington Manor is a purpose-built 66 bed ‘new generation’ care facility that has been expertly designed to meet all current CQC requirements and provides… Read more about Ruddington Manor Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 66 Rooms from £1,425 / week

New Care Reviews in Nottinghamshire (141)

9.8
New Care has a Group Review Score of 9.8 (9.761) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to New Care must have a Review Score.

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Review of

Ruddington Manor Care Centre

from A C (Wife of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has now been at Ruddington Manor Care Centre for 8 months and I am so pleased that we found this wonderful nursing home. For me the criteria of a home is that it should be staffed always by kind people and I feel this happens here. This includes not just the manager and carers but all the
staff be it hospitality, catering, admin, cleaning, maintenance and laundry. I feel sure that it is a happy and safe place to be. Thank you all.

Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

Thank you, for your thoughtful words and valuable feedback.


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Review of

The Grand Care Centre

from Natalie P (Daughter of Resident) published on 26 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father only spent a couple of months here on end-of-life care until he sadly passed. The care he received at The Grand was respectful, kind, caring and professional. Through my frequent visits I got to know the team who supported him. The home manager has managed to hire some of the loveliest people
I have ever met. Each time I left after visiting I felt confident and reassured that I had secured him a place in a good care home. It relieved a lot of the anxieties and guilt I felt about the entire situation. My father passed peacefully in early February but I will be forever grateful to the nurses/carers who made his transition from this world to the next an easy one. God bless you all.

Reply from Tracy Johnston, Manager at The Grand Care Centre

Thank you so much for such a lovely review - I will share your review with the team in the home- We appreciate you taking the time to review the care home and a pleasure to care for your relative.


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Review of

The Grand Care Centre

from M H (Resident) published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy here. The care provided by carers, management and well-being staff members is exceptional.
My health is carefully watched and I feel very lucky and safe.

Reply from Tracy Johnston, Manager at The Grand Care Centre

We truly thank you for taking the time to review the care home. It's a pleasure to have you in the service.


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Review of

The Grand Care Centre

from Anthony B (Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here, the staff are kind and helpful.

Reply from Tracy Johnston, Manager at The Grand Care Centre

Thank you for taking the time to write a review for the care home, your feedback is important to us.


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Review of

The Grand Care Centre

from M L (Son of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not recommend The Grand Care Home in West Bridgford Nottingham enough. My Father was fast-tracked out of hospital in May 2024. It was a traumatic period and to place your relative in any care home is a massive step the pressure to get it right is immense. Having visited quite a few and being horrified
at what we saw, the visit to The Grand was amazing within a 1 minute of entering I already had a good feeling and after being shown around the choice was easy to make. The staff are fantastic and went above and beyond in the care and friendly ship they gave to my Father. Every member of staff was superb you could not wish for better. The building is kept to the highest standard. I have no hesitation in recommending The Grand to anyone who needs to find a care home for a member of their family. Thank you all at The Grand for the care you gave my Dad in his last days.

Reply from Tracy Johnston, Home Manager at The Grand Care Centre

I would like to thank you for taking the time to review the care home. It is always nice to hear positive feedback regarding the home and the team. A privilege to be part of the care provision for your relative. I will be sure to share your review with the team and we thank you for choosing our care home.


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Review of

The Grand Care Centre

from Sherida C (Daughter of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After making the decision to move mum to The Grand Care Centre, we received ongoing support from the time we visited through to the day of the move.
Move day could have been challenging for mum and potentially disorientating but from the moment we arrived, we were greeted with a lovely warm welcome
from reception and encouraged to take our time to let mum adjust.
There is no cure for dementia but the positive change we have seen since mum has been at The Grand is remarkable. This transformation is undoubtedly a testament to the care and attention she receives from staff across the whole of the care home, as well as the open, clean and welcoming physical environment. We've seen glimpses of mum we thought we had lost forever.
The care has been personalised to ensure mum can feel at ease and safe. She looks healthier and her demeanor has improved more than we could ever have hoped for. Seeing mum happy and relaxed allows us to feel at ease, knowing she is in safe and caring hands.

Reply from Tracy Johnston, Home Manager at The Grand Care Centre

Thank you so much for taking the time to write such an amazing review for our care home. It was important for us to ensure the transition was as smooth as possible for many reasons. Its amazing to see residents flourish in our care. We Appreciate your feedback and will cascade to the team. Thanks again.


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Review of

The Grand Care Centre

from D N (Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy here, everyone is smashing, helpful, kind and good. I enjoy being here with the many friends that I've made over the years I've been here. I get on very well with everyone and we have lots of fun.

Reply from Tracy Johnston, Manager at The Grand Care Centre

Thank you for taking the time to review the care home, your feedback is important and thank you for a lovely review as a resident.


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Review of

The Grand Care Centre

from Beryl B (Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is very kind with me. I am very happy here.

Reply from Tracy Johnston, Manager at The Grand Care Centre

Thank you for your review card, also thank you for supporting me on the sky dive day, it was amazing to have you there.


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Review of

The Grand Care Centre

from F B (Daughter of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Firstly there are some very caring staff there but also staff who are not so caring. The main problem is lack of staff which leads to problems. 1) Not answering the alarm bell swiftly. 2) My father had 2 showers in 10 months, he's now showered daily at new care home. 3) We had to get the physio to push
for Dad to use a commode, staff left him to wee in a pad, he was not incontinent - he now uses a bottle and normal toilet.

Reply from Tracy Johnston, Manager at The Grand Care Centre

Thank you for taking the time to write a review for the care home. We do take feedback seriously and I have had the opportunity to look into your concerns using the data held in the home. I am happy to go through the findings to share factual data with you and aim to give you some reassurance in conjunction with your comments. Our aim is always to deliver a high standard of care in the service and I am sorry you felt this was not your experience through your Father's stay. Kind Regards


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Review of

The Grand Care Centre

from D L (Daughter of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the care home for many years and she is so happy and well cared for. We as a family couldn't be happier with the standard of ongoing care Mum receives from the whole team. Everyone is welcoming and supportive.

Reply from Tracy Johnston, Manager at The Grand Care Centre

Thank you for taking the time to review, it's been an absolute please to care for Mum in the care home and see her have a quality of life over time. We miss her dearly


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Review of

Ruddington Manor Care Centre

from A D (Daughter of Resident) published on 11 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has only been at the Ruddington Manor for a few weeks but has already settled in very well. All the staff are very helpful and friendly making him feel at home from day one, the food and daily activities are excellent. There is always a nice atmosphere whenever I visit which makes it feel like
a big family rather than a care home.

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Review of

Ruddington Manor Care Centre

from Cate R (Daughter of Resident) published on 14 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved here after being diagnosed with terminal cancer. Sadly she only lived for 10 more days but the manager and staff gave her wonderful care. It was lovely to know she was in good hands for her last days. The atmosphere was very friendly and the staff greeted you when you were walking around.
The room was very comfortable and clean.

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Review of

The Grand Care Centre

from N C (Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Admitted end of life a few months ago. The care I have received has been fabulous. I have just been transferred to the ground floor at my request, this was done very quickly.

Reply from Tracy Johnston, Manager at The Grand Care Centre

Thank you for taking the time to review the care home, much appreciated.


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Review of

The Grand Care Centre

from Alison C (Daughter of Resident) published on 4 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of The Grand. The standard of care, the activities, the food and the facilities are excellent. Most of all it was the genuine sense of being welcome and cared for as part of a family which my mum and I valued the most.

Reply from Tracy Johnston, Manager at The Grand Care Centre

Thank you for taking the time to complete a review for the care home - your feedback is really appreciated and a privilege to care for your mum.


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Review of

Ruddington Manor Care Centre

from Sue K (Daughter of Resident) published on 2 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at Ruddington Manor on 12th April 2024, from that day she has been cared for by both Management and staff with dignity, compassion and respect. Housekeeping and meals are of a high standard too! Most of all everyone is very friendly and helpful when you visit which makes a great atmosphere
for both residents and family. Most importantly Mum is really happy too!

Reply from Emma Hulett, Home Manager at Ruddington Manor Care Centre

Thank you Sue for this wonderful review from myself and all the team at Ruddington. It is a pleasure to look after Mum, and it is nice to see and hear she is very happy with us.


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Review of

The Grand Care Centre

from Jonathan P (Son of Resident) published on 16 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed 2 weeks for respite. I cannot praise the helpfulness and professionalness of the staff and managers both to my father and to us when we visit. The bedroom and bathroom were clean, modern and comfortable. A choice of good meals and snacks were available and there were regular activities
going on throughout his stay. The staff were understanding of my father's dementia, and able to patiently reassure him of where he was, and any other concerns he had. They also looked after his medicine and hygiene care very well. Highly recommended from initial planning, through to end of stay. And the building and floors were very secure too.

Reply from Tracy Johnston, Manager at The Grand Care Centre

I would like to thank you for taking the time to complete such a lovely review for the home - I will also share with the team.


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Review of

The Grand Care Centre

from Selma P (Daughter-in-law of Resident) published on 13 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law went into the home for respite care for 2 weeks, I would like to thank all of the staff at The Grand for all of the care and attention they have shown my father-in-law, this has had a profoundly positive effect on his health and general wellbeing. I know for sure he has enjoyed all
of the fun and varied activities available. My sincerest thanks to all.

Reply from Tracy Johnston, Manager at The Grand Care Centre

Thank you for the lovely review regarding your father-in-law, appreciate the time taken to complete the review.


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Review of

The Grand Care Centre

from Dianne C (Daughter of Resident) published on 10 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted back in 2017 and is still there to the present day.
As I live in London I was worried about Mum's care, I didn’t have to.
Since day one Mum's care and well-being have been the homes priority.
All the staff are so lovely and kind and see to mums every need.
I have a video call
with Mum every Friday without fail and she is always so happy.
I couldn’t wish for a better place for Mum to be than here.
Also the activities and she looks forward to the days out and lifts her spirits.

Reply from Tracy Johnston, Manager at The Grand Care Centre

Thank you Dianne for an amazing review. Appreciate the time taken to formulate for the home.


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Review of

The Grand Care Centre

from A L (Granddaughter of Resident) published on 3 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

High standards of care are provided to my nan at all times, ensuring she is happy. Nothing is ever a problem for staff, my nan has settled and come on so much since being in The Grand. Couldn’t recommend highly enough, staff and management provide support to both service users and their families to
the highest of standards whenever and wherever required.

Reply from Tracy Johnston, Manager at The Grand Care Centre

Thank you so much for taking the time to review our care home - really appreciated.


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Review of

Ruddington Manor Care Centre

from Lesley G (Daughter of Resident) published on 29 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was transferred to the care home at the beginning of January 2024 on end-of-life care. Mum's health improved after a few weeks, and she was able to visit the lounge and eat her meals in the dining room. The staff were all very kind and caring and respected Mum's wishes. Unfortunately, Mum's health
deteriorated, and she passed away at the end of March. The staff were all very attentive to Mum in her final days and to myself as I was there at the end. The home is modern, clean and comfortable. If I had to go into a care home, if I had a choice, I would pick Ruddington Manor.

Reply from emma hulett, Home Manager at Ruddington Manor Care Centre

Thank you for your lovely review and kind comments about the team at Ruddington Manor; I will be sure to pass these on. It was a pleasure to look after your mum.


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Awards / Recognitions (2)

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