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Care Homes Owned by New Care in West Yorkshire

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by New Care in West Yorkshire

Only the locations & reviews in West Yorkshire for New Care are showing below.

View the details of all 15 locations (with 916 reviews) owned by New Care

New Care Locations in West Yorkshire (2)

 

2 Care Homes owned by New Care in West Yorkshire

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Guiseley Manor Care Centre

Otley Road, Guiseley, Leeds LS20 8FE 

9.9 17 reviews
"For the last few months I have been very happy since I came to the Manor. The staff are all very helpful and caring. I am delighted with…"   Read all 17 reviews
Location Type Care Home

Guiseley Manor Care Centre is a brand new care home conveniently located in Leeds. Carefully designed to offer high quality living and support in line with CQC requirements, the home offers a tranquil space for residents. Each of the 72 bedrooms… Read more about Guiseley Manor Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 72 Rooms from £1,350 / week
Adel Manor Care Centre

Manor Gardens, Otley Road, Leeds LS16 7FP 

9.5 37 reviews
"The nursing care of my husband is very good. The staff are very approachable, myself and visitors are made very welcome. The communal areas…"   Read all 37 reviews
Location Type Care Home

Welcome to Adel Manor care home, located in the rural Adel, 5 miles from the city centre of Leeds. Adel Manor has 74 modern bedrooms fitted with en suite wet rooms and has been designed to follow all current CQC requirements. They are proud to provide… Read more about Adel Manor Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 74 Rooms from £1,450 / week

New Care Reviews in West Yorkshire (54)

9.8
New Care has a Group Review Score of 9.8 (9.779) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to New Care must have a Review Score.

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Review of

Guiseley Manor Care Centre

from Marion W (Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been happy & content here. I like the situation of the home and the staff are very kind & helpful and always available when needed. I have been on the trips and activities.

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Review of

Guiseley Manor Care Centre

from Ian N (Son of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have asked for a more caring and helpful experience for my mother's end of life care. The centre manager, nurses and all other staff were warm, genuine, and sympathetic. Thank you most sincerely for making my mother's final days as comfortable as possible. I truly appreciate your help before
she came to Guiseley Manor, while she was there, and afterwards. Thank you.

Reply from Adel Pangilinan, Home Manager at Guiseley Manor Care Centre

Thank you so much, it was a great pleasure to meet and look after mom including your lovely family .. Thank you for trusting us and the care team.


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Review of

Guiseley Manor Care Centre

from J F (Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always enjoyed being here. In my experience this home is the best.

Reply from Adel Pangilinan, Home Manager at Guiseley Manor Care Centre

Thank you for such a lovely review, I have shared this with the team which were so happy to know that you felt very happy and well looked after. The " best" is what we only want for you !


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Review of

Guiseley Manor Care Centre

from M L (Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the last few months I have been very happy since I came to the Manor. The staff are all very helpful and caring. I am delighted with all aspects of the home.

Reply from Adel Pangilinan, Home Manager at Guiseley Manor Care Centre

Thank you so much, so please to see you settle at Guiseley Manor .


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Review of

Guiseley Manor Care Centre

from Sarah M (Granddaughter of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My darling grandad came to yourselves after a fall and a spell in hospital which meant that he was unable to be at home any longer. As I work in the care industry I knew what to look out for and all I can say is that the home and staff were incredible.
My grandad was always very much a ladies man
and loved to have a flirt with the staff and they all knew how to take him amd how to be able to make him laugh which meant the world to me. They listened when I asked for certain things to be in his care plan.
Sadly my grandad passed away suddenly in October so he was only there a short while but the staff couldn't have done anymore for both him amd for us as a family and I will be forever grateful to them. I just want to pass on special thanks to the receptionist, You lot were amazing.
Thank you so so much xxxx

Reply from Adel Pangilinan, Home Manager at Guiseley Manor Care Centre

Thank you for this lovely review Sarah, it has been a great honour to us at Guiseley Manor to have been given a chance to look after your grandad and your family .. Please come and visit us again.


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Review of

Adel Manor Care Centre

from M J (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcoming environment, clean and inviting. Staff friendly and work well with residents. Management very responsive to concerns and issues. Well-led management team. Good activities for residents. Consistent staff which is important particularly for patients with dementia.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to leave a review on Adel Manor Care Centre, I will be sure to share it with the Team, thank you


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Review of

Adel Manor Care Centre

from C M (Wife of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing care of my husband is very good. The staff are very approachable, myself and visitors are made very welcome. The communal areas are contemporary, comfortable, warm and inviting. The garden and path are accessible and pleasant. They respond positively to individual requests where possible.
Moving forward, I would like to see more opportunities for physical rehabilitation.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for writing this review. I will share your feedback with the Team at Adel Manor Care Centre.


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Review of

Adel Manor Care Centre

from S D (Respite Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came in for 2 weeks of planned respite care following a hospital admission.
I've had a really excellent experience: lots of rest, good food, and activities. Lovely environment decor.
The care staff are wonderful, really kind, warm, responsive and helpful. Thank you.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for leaving a review about your positive respite stay at Adel Manor Care Centre. I will share your feedback with the Team. Thank you!


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Review of

Adel Manor Care Centre

from Madeleine L (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have only praise for the manager and her team, for taking excellent care of our mother during the last few months of her life.
Staff attended to Mum's needs with kindness, sensitivity and grace. Nothing was too much for them.
Senior staff answered our questions and provided us with the support
and reassurance we needed during that time.
We are happy to recommend this care facility.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to write this review, thank you for your positive feedback, we will share it with the Team.


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Review of

Adel Manor Care Centre

from Mike C (Son of Resident) published on 24 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into Adel Manor Care Centre in November 2024 and the whole admission process ran very smoothly. She settled into the home very quickly and she was immediately happy with her new environment. The care she has received has been fantastic the staff are very attentive and Mum participates in
many of the activities organized. We are very appreciative of the support Mum receives and she is as happy as she has been very many years.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to leave a lovely review and pleased to share it with the entire Team at Adel Manor Care Centre, thank you.


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Review of

Guiseley Manor Care Centre

from Joan M (Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with my settlement and treatment. The staff are always pleased to help me in all situations. Keep up the good work!

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Review of

Guiseley Manor Care Centre

from E P (Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very grateful to be here. I like it here very much, the girls are marvellous, kind and caring. Care is very good and very safe.

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Review of

Adel Manor Care Centre

from Gary G (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I as well as our respective families are very grateful for the exceptional care and compassion shown to our mother at Adel Manor.
The entire team from day one have been outstanding, providing a warm, welcoming and supportive environment as well as kindness, patience, and dedication to her ongoing
care. The facilities at Adel Manor are brilliant and we can't thank everyone in the team enough for looking after our Mum.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to write this wonderful review, your feedback is very much appreciated, I will share with the Team your 5-star review. Thank you.


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Review of

Adel Manor Care Centre

from J M (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has lived at Adel Care Centre since August 2024. It is spacious, clean and very well-run. The staff are marvellous, treating the residents with kindness and dignity. They are also lovely with the families. There are daily activities and occasional outings. We could not have wished for a better
place for Mum to end her days.

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Review of

Adel Manor Care Centre

from David L (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found the standard of care at Adel Manor to be exceptional. The attention to detail when dealing with Mum's complex dementia has been outstanding. The staff all seem to go the extra mile and the team leader always keeps me informed of new initiatives and changes in medication.
We have been
incredibly pleased with the care Mum has received in the last year and 2 months.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for leaving such a kind caring review, I will share this review with the whole team. Thank you again!


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Review of

Adel Manor Care Centre

from Catherine R (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Adel Manor Care Centre have been truly amazing. Their exceptional care and kindness made Mum's last months as comfortable and pleasant as possible. They allowed us to have many comforting memories with much joy (including mum singing along with carers) and laughter (we'll not forget mum's
rosary beads going through the washing machine) in and out between the tears. They also couldn't have been more supportive to us with lots of kind words, hugs and everyone making sure we were well fed - we felt very much part of the team.
The staff took the time to get to know Mum. The huge smiles so many of them got from her when they entered the room said it all!
They've all been so friendly and welcoming to all the family and Mum's visitors.
We are so grateful to the management team for accommodating us through all of Mum's ups and downs - she was the queen of bouncing back for so long.
The support and compassion we received from all staff made a huge difference to us during a very difficult time.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to write this wonderful review, it was a pleasure looking after your Mum and indeed the whole family at Adel Manor Care Centre. I will share with the team your feedback.


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Review of

Adel Manor Care Centre

from B B (Husband of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was originally admitted for continuing health care. She became a permanent resident in late 2024.
During her residency, I have been very impressed with the care and support she has received. The staff, from the reception staff to the helpers, up to the management, have invariably been helpful
and polite to me, and very attentive and caring in their treatment of my wife (and of the other residents, as I have observed on my frequent visits). It has obviously been a hard time for me, but I am very grateful to all the staff for the kindness and genuine concern they have shown for my wife's wellbeing.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you so much for writing this lovely review. I will share your feedback with the whole team. Thank you.


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Review of

Guiseley Manor Care Centre

from S W (Son of Resident) published on 10 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with the home. Very clean. Friendly staff. My dad has settled in well and enjoys the food.

Reply from Adel Pangilinan, Home Manager at Guiseley Manor Care Centre

Thank you so much for your feedback, I will share this with the team which I know they will appreciate greatly!


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Review of

Adel Manor Care Centre

from C T (Granddaughter of Resident) published on 27 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had quite a scare with my Grandma so came and spent several days at the home and both the care my Grandma received and the rest of the family also was second to none. The staff - every member of staff I met could not have done more for me, my family, and of course my grandma. The kindness was everywhere
from the manager to the nurses, hospitality, and everything in between, nothing was too much trouble. They made a very difficult few days so much easier and calmer. I couldn't think of anywhere better my grandma could be. Huge thanks.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you so much for leaving this wonderful review, I will indeed share this with the whole Team.


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Review of

Adel Manor Care Centre

from M B (Granddaughter of Resident) published on 25 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff who are so personable. They all have such a caring manner and seem to know the residents very well.
Not only was the care offered to the residents but all so to family members visiting. They went above and beyond to ensure we (the family) were looked after offering beds and food etc.

Reply from Alexandra Fairhurst, Commissioning Manager at Adel Manor Care Centre

Thank you for your lovely comments, I will ensure these are fed back to the team.


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