New Care in West Yorkshire | 2 Care Homes

Review of
Adel Manor Care Centre
from M J (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience

Welcoming environment, clean and inviting. Staff friendly and work well with residents. Management very responsive to concerns and issues. Well-led management team. Good activities for residents. Consistent staff which is important particularly for patients with dementia.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to leave a review on Adel Manor Care Centre, I will be sure to share it with the Team, thank you

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Review of
Adel Manor Care Centre
from C M (Wife of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

The nursing care of my husband is very good. The staff are very approachable, myself and visitors are made very welcome. The communal areas are contemporary, comfortable, warm and inviting. The garden and path are accessible and pleasant. They respond positively to individual requests where possible.

Moving forward, I would like to see more opportunities for physical rehabilitation.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for writing this review. I will share your feedback with the Team at Adel Manor Care Centre.

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Review of
Adel Manor Care Centre
from S D (Respite Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

I came in for 2 weeks of planned respite care following a hospital admission.
I've had a really excellent experience: lots of rest, good food, and activities. Lovely environment decor.
The care staff are wonderful, really kind, warm, responsive and helpful. Thank you.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for leaving a review about your positive respite stay at Adel Manor Care Centre. I will share your feedback with the Team. Thank you!

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Review of
Adel Manor Care Centre
from Madeleine L (Daughter of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

We have only praise for the manager and her team, for taking excellent care of our mother during the last few months of her life.
Staff attended to Mum's needs with kindness, sensitivity and grace. Nothing was too much for them.
Senior staff answered our questions and provided us with the support

and reassurance we needed during that time.
We are happy to recommend this care facility.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to write this review, thank you for your positive feedback, we will share it with the Team.

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Review of
Adel Manor Care Centre
from Mike C (Son of Resident) published on 24 February 2025

Submitted via Website • Report

Overall Experience

My Mum moved into Adel Manor Care Centre in November 2024 and the whole admission process ran very smoothly. She settled into the home very quickly and she was immediately happy with her new environment. The care she has received has been fantastic the staff are very attentive and Mum participates in

many of the activities organized. We are very appreciative of the support Mum receives and she is as happy as she has been very many years.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to leave a lovely review and pleased to share it with the entire Team at Adel Manor Care Centre, thank you.

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Review of
Guiseley Manor Care Centre
from Joan M (Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

Very happy with my settlement and treatment. The staff are always pleased to help me in all situations. Keep up the good work!

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Review of
Guiseley Manor Care Centre
from E P (Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

I feel very grateful to be here. I like it here very much, the girls are marvellous, kind and caring. Care is very good and very safe.

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Review of
Adel Manor Care Centre
from Gary G (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

I as well as our respective families are very grateful for the exceptional care and compassion shown to our mother at Adel Manor.
The entire team from day one have been outstanding, providing a warm, welcoming and supportive environment as well as kindness, patience, and dedication to her ongoing

care. The facilities at Adel Manor are brilliant and we can't thank everyone in the team enough for looking after our Mum.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to write this wonderful review, your feedback is very much appreciated, I will share with the Team your 5-star review. Thank you.

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Review of
Adel Manor Care Centre
from J M (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

My Mum has lived at Adel Care Centre since August 2024. It is spacious, clean and very well-run. The staff are marvellous, treating the residents with kindness and dignity. They are also lovely with the families. There are daily activities and occasional outings. We could not have wished for a better

place for Mum to end her days.

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Review of
Adel Manor Care Centre
from David L (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

We have found the standard of care at Adel Manor to be exceptional. The attention to detail when dealing with Mum's complex dementia has been outstanding. The staff all seem to go the extra mile and the team leader always keeps me informed of new initiatives and changes in medication.
We have been

incredibly pleased with the care Mum has received in the last year and 2 months.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for leaving such a kind caring review, I will share this review with the whole team. Thank you again!

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Review of
Adel Manor Care Centre
from Catherine R (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

The staff at Adel Manor Care Centre have been truly amazing. Their exceptional care and kindness made Mum's last months as comfortable and pleasant as possible. They allowed us to have many comforting memories with much joy (including mum singing along with carers) and laughter (we'll not forget mum's

rosary beads going through the washing machine) in and out between the tears. They also couldn't have been more supportive to us with lots of kind words, hugs and everyone making sure we were well fed - we felt very much part of the team.
The staff took the time to get to know Mum. The huge smiles so many of them got from her when they entered the room said it all!
They've all been so friendly and welcoming to all the family and Mum's visitors.
We are so grateful to the management team for accommodating us through all of Mum's ups and downs - she was the queen of bouncing back for so long.
The support and compassion we received from all staff made a huge difference to us during a very difficult time.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for taking the time to write this wonderful review, it was a pleasure looking after your Mum and indeed the whole family at Adel Manor Care Centre. I will share with the team your feedback.

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Review of
Adel Manor Care Centre
from B B (Husband of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

My wife was originally admitted for continuing health care. She became a permanent resident in late 2024.
During her residency, I have been very impressed with the care and support she has received. The staff, from the reception staff to the helpers, up to the management, have invariably been helpful

and polite to me, and very attentive and caring in their treatment of my wife (and of the other residents, as I have observed on my frequent visits). It has obviously been a hard time for me, but I am very grateful to all the staff for the kindness and genuine concern they have shown for my wife's wellbeing.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you so much for writing this lovely review. I will share your feedback with the whole team. Thank you.

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Review of
Guiseley Manor Care Centre
from S W (Son of Resident) published on 10 December 2024

Submitted via Postal Card • Report

Overall Experience

Really pleased with the home. Very clean. Friendly staff. My dad has settled in well and enjoys the food.

Reply from Adel Pangilinan, Home Manager at Guiseley Manor Care Centre

Thank you so much for your feedback, I will share this with the team which I know they will appreciate greatly!

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Review of
Adel Manor Care Centre
from C T (Granddaughter of Resident) published on 27 September 2024

Submitted via Postal Card • Report

Overall Experience

We had quite a scare with my Grandma so came and spent several days at the home and both the care my Grandma received and the rest of the family also was second to none. The staff - every member of staff I met could not have done more for me, my family, and of course my grandma. The kindness was everywhere

from the manager to the nurses, hospitality, and everything in between, nothing was too much trouble. They made a very difficult few days so much easier and calmer. I couldn't think of anywhere better my grandma could be. Huge thanks.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you so much for leaving this wonderful review, I will indeed share this with the whole Team.

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Review of
Adel Manor Care Centre
from M B (Granddaughter of Resident) published on 25 September 2024

Submitted via Postal Card • Report

Overall Experience

Lovely staff who are so personable. They all have such a caring manner and seem to know the residents very well.
Not only was the care offered to the residents but all so to family members visiting. They went above and beyond to ensure we (the family) were looked after offering beds and food etc.

Reply from Alexandra Fairhurst, Commissioning Manager at Adel Manor Care Centre

Thank you for your lovely comments, I will ensure these are fed back to the team.

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Review of
Adel Manor Care Centre
from Mary D (Daughter of Resident) published on 25 September 2024

Submitted via Website • Report

Overall Experience

Best decision ever!
Mum (like most elderly patients) felt "invisible" in hospital, it is the opposite at Adel Manor. Her care is person-centred and her needs are well met. She feels a valued member of this community and thrives in this warm, caring environment. Family members get the same warm welcome

from staff. Our questions are answered, and our comments are listened to and included in Mum's care plan making us feel "part of the team" too.
Staff greets mum with a smile, her name, and light-hearted banter. Her face lights up at every interaction with them and she regards them as extended family.
Great care is taken with everything even the laundry! Mum tells visitors the food is wonderful too.
The staff make great use of technology leading to excellent communication between themselves and between staff and families.
Our experience is not unique - other families say the same about the care here. We can honestly say moving mum to Adel Manor is the best decision we ever made.

Reply from Alexandra Fairhurst, Commissioning Manager at Adel Manor Care Centre

Thank you for your lovely comments, I will ensure these are fed back to the team.

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Review of
Guiseley Manor Care Centre
from A M (Husband of Resident) published on 25 September 2024

Submitted via Postal Card • Report

Overall Experience

My wife suffering from advanced Alzheimer's came into Guiseley Manor near the end of July 2024. She can't stand or walk and is in a bed with rails. The staff have been very kind to her and she is always clean and in clean clothes. The food is varied and good and she has a good appetite. Above all, the

staff, from management to nurses to carers have treated my wife very well with humour and patience and any problems have been promptly dealt with.

Reply from Alexandra Fairhurst, Commissioning Manager at Guiseley Manor Care Centre

Thank you for your lovely comments, I will ensure these are fed back to the team.

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Review of
Adel Manor Care Centre
from D B (Friend of Resident) published on 25 September 2024

Submitted via Postal Card • Report

Overall Experience

I have been very impressed with the care and support offered to the resident and her immediate family. I have visited several times over the month since my friend came to the care home and have witnessed firsthand the high standard of care and commitment to well-being in its broadest sense that epitomises

the approach at Adel Care Home. As a retired nurse I have experience with what quality care looks like and I would not hesitate to recommend this care home to others. These comments relate to my general observation but in particular recent days when her condition worsened.

Reply from Alexandra Fairhurst, Commissioning Manager at Adel Manor Care Centre

Thank you for your lovely comments, I will ensure these are fed back to the team.

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Review of
Adel Manor Care Centre
from A M (Daughter-in-law of Resident) published on 23 August 2024

Submitted via Postal Card • Report

Overall Experience

Although my mother-in-law was only a resident for five weeks, all the staff, from the receptionist right through to the care assistants were wonderful. They cared not only for my mother-in-law but for us as a family. The care my mother-in-law received was second to none, they treated her with dignity

and kept us informed of any changes.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for leaving such a lovely review; it was a pleasure not only caring for your relative but as a whole family. I will pass on your feedback to the team at Adel Manor.

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Review of
Adel Manor Care Centre
from H H (Daughter of Resident) published on 5 August 2024

Submitted via Postal Card • Report

Overall Experience

My mum left the hospital in a very fragile state and was welcomed with open arms. All the staff were so very friendly, helpful and professional. As a family, we felt very happy that she was in the best place possible. Now that Mum is more stable, she is able to enjoy good food, activities in the home,

trips out and generally excellent care. The medical care has been superb and there is excellent communication between the home and the resident's family. We could not recommend Adel Manor Care Centre more highly.

Reply from Marsha Tuffin, Home Manager at Adel Manor Care Centre

Thank you for leaving this wonderful review about Adel Manor, and the care your mother receives, I will share it with the team.

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Care Homes Owned by New Care in West Yorkshire

New Care Locations in West Yorkshire (2)

New Care Reviews in West Yorkshire (49)

Adel Manor Care Centre

Adel Manor Care Centre

Adel Manor Care Centre

Adel Manor Care Centre

Adel Manor Care Centre

Guiseley Manor Care Centre

Guiseley Manor Care Centre

Adel Manor Care Centre

Adel Manor Care Centre

Adel Manor Care Centre

Adel Manor Care Centre

Adel Manor Care Centre

Guiseley Manor Care Centre

Adel Manor Care Centre

Adel Manor Care Centre

Adel Manor Care Centre

Guiseley Manor Care Centre

Adel Manor Care Centre

Adel Manor Care Centre

Adel Manor Care Centre

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