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Care Home Owned by Sandstone Care Group in Cheshire

9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Sandstone Care Group in Cheshire

Only the locations & reviews in Cheshire for Sandstone Care Group are showing below.

View the details of all 9 locations (with 400 reviews) owned by Sandstone Care Group

Sandstone Care Group Locations in Cheshire (1)

 

1 Care Home owned by Sandstone Care Group in Cheshire

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Priesty Fields Care Home

Priesty Fields, Congleton CW12 4AQ 

9.4 36 reviews
"Priesty Fields Care Home has become mum's home, we as a family don't see it as a care home, it's more than that. Every member of staff…"   Read all 36 reviews
Location Type Care Home

Priesty Fields is a purpose built, luxury care home located in the historic market town of Congleton. The dedicated team provides general residential, nursing and respite care, combining technology and modern design with top-tier care and a premium… Read more about Priesty Fields Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 78 Rooms from £1,284 / week

Sandstone Care Group Reviews in Cheshire (36)

9.6
Sandstone Care Group has a Group Review Score of 9.6 (9.638) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sandstone Care Group must have a Review Score.

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Review of

Priesty Fields Care Home

from R W (Daughter of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident for over 2 years now. She is safe, cared for and loved. Staff clearly care for all residents and treats them with respect. They show the same care and concern to relatives and friends too. Priesty Feilds has a real community feel to it. I enjoy visiting Mum and chatting with
other residents. I leave knowing that Mum will be looked after.

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Review of

Priesty Fields Care Home

from J C (Daughter of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Respite care only. Priesty Fields was chosen as first impressions were that it wasn't like I expected a care home to be. It was clean, bright and welcoming and no 'smell'. Mum was cared for as best able due to her mobility. She did say that the buzzer was not answered when she needed someone. She didn't
eat very well but that was not entirely unusual as she could be quite picky at times. Having been approached by the nurse hopefully that can be remedied. All the staff seemed to be very friendly and approachable. We hope to have future respite placements.

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Review of

Priesty Fields Care Home

from J S (Daughter of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad is well cared for and the home is well presented and clean. He participates in the activities on offer and socialises with others - which is a huge positive, as he never used to at his previous setting.
It would be of benefit to him if the length of his nails were addressed more frequently (as
he doesn't like having long nails).
It would also help to have a consistent point of contact/key worker who could let me know if Dad needs toiletries bringing in. Or we could effectively investigate/follow up physio or OT requests with etc.

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Review of

Priesty Fields Care Home

from C B (Son of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is a modern well equipped residence with good quality rooms, kind and considerate staff the food is of variable quality although is being improved. Activities within the home appear limited especially in the area of trips outside the home.

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Review of

Priesty Fields Care Home

from Raymond S (Husband of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Care good but sometimes hard to find when you need them.
Excellent entertainment and partys, staff tries hard to stimulate the residents and will dance with the residents. Some really good carers who hug and kiss my wife. I'm very impressed.

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Review of

Priesty Fields Care Home

from M B (Wife of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The ratings in the boxes are too limited to give an accurate report, as I would not leave my husband in a care home that did not meet my standards. For example, most of the regular staff are good but there are too many agency staff and some of them do not appear to speak English. There is a new manager
who deserves a chance to put things right. The chef is also new, we are self-funding, at approx £1350 per week, which is why I consider it not value for money.

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Review of

Priesty Fields Care Home

from M L (Husband of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has now been a resident for almost 12 months. The care staff are excellent, but there is still far too much reliance on agency staff! I sincerely hope and trust that the new management will rectify this. The argument that they cannot afford to pay more is nonsense if they pay agency costs. Unfortunately,
the standard and quality of meals is way below what it was and what is advertised! However, the care given is first class and nothing is too much trouble, dealt with in a warm and friendly manner. Overall, Priesty Fields Care Home has my recommendation.

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Review of

Priesty Fields Care Home

from David H (Husband of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, very good with very caring and permanent staff but too much use of agency staff. Lunch varies but usually satisfactory. I cannot comment on breakfast or evening meal. Security is almost too good with access to both building, lifts and stairs coded which is very inconvenient.

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Review of

Priesty Fields Care Home

from I C (Son of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is very settled and happy. The staff are amazing across all levels.

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Review of

Priesty Fields Care Home

from Ian E (Son of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is well cared for and is very happy here.

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Review of

Priesty Fields Care Home

from E F (Daughter of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Priesty Fields Care Home has become mum's home, we as a family don't see it as a care home, it's more than that. Every member of staff there treat mum like family, so kind, caring and compassionate. This gives us peace of mind that mum is safe and looked after. Any issues or concerns that arise they
are dealt with by higher management and resolved.

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Review of

Priesty Fields Care Home

from C S (Son of Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Excellent facility. Everything looks new and in nice condition. There was an issue with what appeared to be lots of temporary or brand-new staff. This resulted in the care being received wasn't up to scratch.
Poor communication between different functions was observed on a regular basis.

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Review of

Priesty Fields Care Home

from Douglas B (Brother of Resident) published on 29 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my brother is very pleasurable, the lovely surroundings, the staff and relaxing atmosphere make my brother very happy, he eats well and looks well and that is a priority. Keep up the good work.

Reply from Gill Williams, Registered Manager at Priesty Fields Care Home

Thank you so much for your five star review. It means so much to all of the team to receive such positive feedback.


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Review of

Priesty Fields Care Home

from Lorne C (Son of Resident) published on 5 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Clean, modern, excellent rooms and cleanliness. Staff are amazing, but desperately short-staffed which has an effect on other things.

Reply from Gill Williams, Registered Manager at Priesty Fields Care Home

Thank you so much for taking the time to write your review. I will ensure that your feedback is shared with our amazing staff.


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Review of

Priesty Fields Care Home

from V Y (Sister of Resident) published on 5 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. Service very good.

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Review of

Priesty Fields Care Home

from P G (Friend of Resident) published on 5 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a friend of the resident - he appeared to be happy during his time in the home - able to have a lovely birthday with friends he had invited - a chef provided at his request a cake - lovely food - the use of a private room. Starting on the ground floor he was able to wonder and meet other residents
- either in the lounge or his room and have visitors at all times - coffee etc. always available in the lounge. Moving to the third floor and needing nursing care after a stay in hospital - nothing was too much bother for the staff who coped with his frustration as his illness progressed and he felt unable to do as he had previously. The food and drink provided - difficult to comment - my friend seemed suited and I was not involved with the care costs ie value for money.

Reply from Gill Williams, Registered Manager at Priesty Fields Care Home

Thank you so much for taking the time to write a review. We are so pleased that you were able to spend time with your friend and celebrate his birthday with him. I will be sure to pass on your comments to our wonderful team.


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Review of

Priesty Fields Care Home

from David B (Husband of Resident) published on 13 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife came to Priesty for bed rest Oct 2022 having a pressure sore, which is nearly healed now. She is now able to partake in activities which are still limited due to her mobility. The staff and carers always take time to engage with her, but sometimes I do have to mention when things are not right,
usually when agency staff don't know her needs. The meals seem better with a new chef. Overall the nurses keep me informed about her care etc. which I appreciate.

Reply from Gill Williams, Registered Manager at Priesty Fields Care Home

Thank you for taking the time to write a review. We are so pleased with the improvement of your wife's pressure ulcer which is allowing her to participate in the activities within the home.


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Review of

Priesty Fields Care Home

from A E (Daughter-in-law of Resident) published on 8 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Priesty Fields has been an excellent home for our mother-in-law with clean facilities and caring staff. There are regular activities to keep the residents entertained and we are reassured that our relative is well looked after.

Reply from Gill Williams, Registered Manager at Priesty Fields Care Home

Thank you so much for taking the time to give us your feedback, we really appreciate it. We are proud of our home and the whole team at Priesty Fields are dedicated to delivering the best in care. It means a great deal to receive such lovely feedback. I will be sure to pass on your comments and ratings to the team.


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Review of

Priesty Fields Care Home

from E H (Daughter of Resident) published on 22 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Priesty Fields is an amazing, happy, homely and friendly care home, with a very high standard of care, comfort and cleanliness. The staff are the 'heart of the home' and they constantly put the needs and care of residents first. They have provided Dad with a wonderful level of residential care, that
gives him a feeling of safety and security while still giving him a voice to choose his own daily routine, which allows him to live his life at his own pace. With the added levels of excellent nursing care at the home, Dad's medical needs are taken care of now and will be in the future, giving us the peace of mind that he will never have to move and will always have the care and company of these amazing staff who he has come to know so well. The home not only offers wonderful facilities but also has a dedicated team of activity coordinators who organise fun, interesting, diverse events that can be enjoyed by everyone, whenever they choose with no pressure. We feel that Dad is enjoying 'the very best of care' and are extremely grateful to everyone for their friendship, dedication and hard work.

Reply from Gill Williams, Registered Manager at Priesty Fields Care Home

Thank you so much for taking the time to review Priesty Fields, and for your lovely comments. Our team are passionate about providing outstanding person-centred care in a happy, caring, welcoming, dignified, safe and homely environment.


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Review of

Priesty Fields Care Home

from Carole H (Friend of Resident) published on 23 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just visited our two friends and are very impressed with the standard of care. The staff are very friendly, especially two in particular. It is clean and welcoming.

Reply from Gill Williams, Registered Manager at Priesty Fields Care Home

Thank you so much for taking the time to review Priesty Fields and for your kind comments. We look forward to welcoming you again in the near future.


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