MHA Retirement Living | 6 Adult Day Care Centres and 42 Extra Care Housing

Review of
Fitzwarren Court
from R G (Daughter of Resident) published on 14 February 2024

Submitted via Postal Card • Report

Overall Experience

My mother spent 5 very happy years at Fitzwarren Court. The flats are very comfortable and the services and facilities are very good. But it is the staff who make it exceptional. The friendship, care and compassion shown to my mother by all the staff - the care manager, the well-being team, the carers

and the bistro staff - was outstanding. She could not have been in better hands, and my brothers and I will always be truly grateful to them all.

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Review of
Fitzwarren Court
from Carol L (Daughter of Resident) published on 29 September 2023

Submitted via Postal Card • Report

Overall Experience

My mum passed away while living at Fitzwarren Court Care Home. She lived there for three years and was very happy. She received quite a lot of care, especially in the last few months and weeks of her life. The staff were all amazing. They went out of their way to support my mum and her family, especially

the week before she passed.
I cannot rate them high enough. Thank you.

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Review of
The Hawthorns
from Sue R (Daughter-in-law of Resident) published on 11 July 2023

Submitted via Website • Report

Overall Experience

The Hawthorns is set in a peaceful residential area of Ellesmere Port. The community lounge is a lovely bright area with doors opening onto a lovely big garden. Activities take place in the lounge on a daily basis and residents are encouraged to partake.
The flats are lovely and bright giving residents

their private space to be alone or to receive visitors.
The staff at The Hawthorns are very friendly and always go above and beyond to help residents. They always have the time to listen to concerns from relatives and residents. Carers and managers strive to provide individualised care and always update families when required.

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Review of
The Hawthorns
from Roy R (Son of Resident) published on 3 July 2023

Submitted via Website • Report

Overall Experience

The staff at The Hawthorns are fantastic and we are incredibly grateful for the support and care they give to our Dad constantly.
Dad loves living here. He has a lovely flat so can spend time on his own or can go to the communal lounge if he wants some company.
It's also given us as a family the

peace of mind that he is being cared for by the team here and we couldn't ask for any more.
We would recommend The Hawthorns highly to anyone.

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Review of
Yew Tree & Rosewood Courts
from Ailsa C (Daughter of Resident) published on 24 April 2023

Submitted via Website • Report

Overall Experience

Care exceeds expectations. Genuine staff truly caring for residents. Could not have wished for better care for Mum. Management also professional and work hard to create the best environment. Thanks from our family.

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Review of
Yew Tree & Rosewood Courts
from A J (Resident) published on 4 December 2020

Submitted via Postal Card • Report

Overall Experience

With my mother suffering with severe dementia, my husband's dementia also increasing and my arthritic spine diminished my mobility, it was too much to cope with until the social worker suggested moving to Yew Tree & Rosewood Courts. With a heavy heart, I agreed. We moved in then found a new way of life

surrounded by kind caring staff. I found our 'forever' home which meant a huge burden had been lifted from my shoulders.

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Review of
Pilgrims Court
from S M (Resident) published on 12 March 2020

Submitted via Postal Card • Report

Overall Experience

I moved into Pilgrims Court in September 2017, and have never regretted doing so. I am very happy to tick 'excellent' for all the ratings. The staff are competent and pleasant and supportive and encouraging, and there is a very happy atmosphere altogether - visitors are made welcome too. I feel very

blessed to be at home in such congenial surroundings for the latter part of my retirement.

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Review of
Pilgrims Court
from J C (Resident) published on 11 March 2020

Submitted via Postal Card • Report

Overall Experience

The staff are friendly and caring; they support the residents with the varied activities the residents run themselves. The manager has an 'open door' policy; she listens and advises. The residents are good to mix with at regular coffee mornings. The flats are small but can be made 'homely'. Food at

the bistro is home-cooked and very tasty. The overall atmosphere of Pilgrims Court is good and welcoming.

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Review of
Pilgrims Court
from M C (Resident) published on 11 March 2020

Submitted via Postal Card • Report

Overall Experience

Our new manager seems to have a loving, caring and homely atmosphere, which means the residents are happy and very well looked after by her wonderful staff. I have a chronic condition which strikes infrequently. This last month has been difficult, but care is in my flat rapidly if I call for help.

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Review of
The Fairways Retirement Village
from S L (Respite Resident) published on 29 October 2019

Submitted via Postal Card • Report

Overall Experience

Everyone made me feel welcome, I met some lovely people and would like to see them again if possible. I enjoyed the activities, which the activity coordinator organised and worked hard for everybody. I would also like to mention a certain carer who gave me his time when I needed it. All meals were delicious

and regularly offered. Staff were helpful, kind, patient and the food mostly delicious and nicely presented.

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Review of
Yew Tree & Rosewood Courts
from L W (Daughter of Resident) published on 23 October 2019

Submitted via Postal Card • Report

Overall Experience

I just want to make a general comment about the staff working there, they are so friendly and welcoming and always willing to help.
One member of staff couldn't help us enough when trying to put a picture on the wall and we asked her advice. And she gave her advice and just by saying, "It's your mum's

home", made us feel she and others who work there do care and little things like that do make a difference.
Keep up the good work.

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Review of
Pilgrims Court
from Graham H (Nephew of Resident) published on 11 March 2019

Submitted via Postal Card • Report

Overall Experience

A very caring and wonderfully run establishment. My auntie is looked after very well.

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Review of
Fitzwarren Court
from Richard H (Son of Resident) published on 18 January 2019

Submitted via Website • Report

Overall Experience

I am very happy with the way in which my Mum and Dad have settled into their flat at the complex. This has been achieved with the welcome they have received from all the staff who work at Fitzwarren House with their professionalism and friendly helpfulness shown at all times. Both my Mum and Dad are

happy in their new flat and this has made me very happy to see them happy after the big move and the distance they had to move to live here. The complex is in a very nice location and their whole experience so far has made it easy for them to feel at home in their flat. I would definitely recommend the complex to not only family and friends but anyone who asked.

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Review of
Southcroft
from Wendy W (Daughter of Resident) published on 22 November 2018

Submitted via Website • Report

Overall Experience

Southcroft is a wonderful place for my 96-year-old mum. Her need for independence is both respected and encouraged, while discreet careful support is provided as needed. The staff are kind and friendly and mum is starting (she's been there for 3 months) to feel part of a family living in Southcroft.

A recent illness was dealt with swiftly and effectively and communication with me was just as it should be.

Southcroft has various activities which mum can join as she wishes. The flats are very clean and in comparison to others I've seen, spacious. They are well fitted out and provide the level of privacy and independence needed. The building itself has been described by friends as like a big hotel. Its beautifully decorated, clean and importantly doesn't have that 'care home' smell! :-)

Mum tells me the bistro food is good.

All in all the decision to move mum into Southcroft was one of the best decisions we've ever made. Highly recommended.

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Review of
The Maples
from Winifred C (Resident) published on 18 July 2018

Submitted via Website • Report

Overall Experience

The Maples is a complex of 50 apartments, one, two bed and Studios.
First impressions are very important and The Maples does not disappoint. The ground floor includes the large foyer, lounge, dining area and flats.
Furnishings throughout are really nice.
As one gets older and might be living alone,

nice surroundings, security, qualified caring staff and company are precious.
Security and safety are paramount at The Maples we have our own personal alarm which puts us in touch 24/7.
The grounds are monitored by CCTV.
The Maples is flexible, you can have as much privacy and independence as you wish, good choice of meals.
Various activities are available during the week.
The Maples has a flat for families to stay at any time.
We receive visits from ministers of all religions.
At the root of our well being are good relationships, when we are good to ourselves and to one another and are blessed by everyday expressions of caring, big or small. This is certainly the case at The Maples.

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Review of
Edina Court/The Haven/Bramley Lodge
from Kathleen C (Resident) published on 28 June 2018

Submitted via Postal Card • Report

Overall Experience

Safe, happy environment. Independent living with some care input.

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Review of
Assisi Place
from Carole R (Daughter of Resident) published on 2 May 2018

Submitted via Website • Report

Overall Experience

All the staff working at Assisi Place are helpful, and willing to share information with me and the family when we visit our mum. The principal and concept of assisted living are ideal for elderly people. Mum is very content living at Assisi Place and gets on well with all the staff which is a great

comfort to the family. Well done everyone you’re doing a fantastic job in which can be challenging circumstances at times. We wouldn’t hesitate to recommend Assisi Place to anyone.

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Review of
The Maples
from Robert M (Resident) published on 1 May 2018

Submitted via Website • Report

Overall Experience

Lovely flat with all the amenities we require.
Staff caring, very pleasant and helpful but not intrusive.
Management meets with residents to discuss ongoing issues and proposed developments.
Varied menu and three-course lunch usually cooked to a very high standard.
Organised activities available

if residents wish to participate.
Pleasant grounds to enjoy.
Friendly fellow residents and a very peaceful environment to enjoy a comfortable retirement.

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Review of
Fulwood Court
from Jacquelline W (Daughter of Resident) published on 27 April 2018

Submitted via Website • Report

Overall Experience

When we found Fulwood and saw the standard of the flats available, we thought it was the perfect solution for us because my mother wanted to maintain her independence in spite of increasing fragility. When my mother moved in she didn't need care, although she was struggling with taking her medication,

but shortly afterwards she fell and broke her hip. This seriously affected her ability to look after herself and on her return from hospital we arranged a care package with Fulwood. This was done quickly and efficiently, so my mother was able to feel safe while struggling to walk again. The staff do their best to fit around my mother's needs and they provide a great community atmosphere, which makes it much easier for my mother to accept that she needs their help. In fact, she regularly tells me how good, and nice, they are. The only reason I haven't put excellent for the management is because there have been a few hiccoughs with head office, not at Fulwood itself.

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Review of
Stanton Lodge
from Barend V (Son-in-law of Resident) published on 6 March 2018

Submitted via Website • Report

Overall Experience

My father-in-law has been here a while, and I live just 10 minutes away - very convenient for us. My father-in-law is so sweet - it makes him very popular. He always is so grateful for everything - thank you for visiting, thank you for helping, thank you for a cup of tea. But what's different about

this place. Number 1 you already should know Stanton Lodge is for couples where one has dementia. And it offers an unparalleled support and care mechanism for residents and their families. Number 2 you might not know. The next-of-kin(s) (NOKs) are a family too. We all know each other's parents and look out for them and support them. It's not unusual on a Sunday afternoon for 10 of us to congregate in one of the common rooms - we'll make tea for the residents - last week someone brought in a great-great-grandchild and introduced the little one to all the residents in the lounge. My father-in-law was most impressed. I don't know, he may prefer Dora the dog. Check it out!

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Adult Day Care Centres and Extra Care Housing Owned by MHA Retirement Living

MHA Retirement Living Locations (48)

MHA Retirement Living Reviews (50)

Reviews Posted for members of MHA Retirement Living

Fitzwarren Court

Fitzwarren Court

The Hawthorns

The Hawthorns

Yew Tree & Rosewood Courts

Yew Tree & Rosewood Courts

Pilgrims Court

Pilgrims Court

Pilgrims Court

The Fairways Retirement Village

Yew Tree & Rosewood Courts

Pilgrims Court

Fitzwarren Court

Southcroft

The Maples

Edina Court/The Haven/Bramley Lodge

Assisi Place

The Maples

Fulwood Court

Stanton Lodge

Awards / Recognitions (0)

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