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Auger Row, Hambledon Road, Waterlooville PO7 7YP
46 Rollesbrook Gardens, Southampton SO15 5WB
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Reply from Karen Perrin, Housing with Care Manager at Hebron Court
Really sorry that the lift was out of order. This was only for a few days while we were waiting for a part to be delivered. In the interim staff supported residents with their mobility. In respect to the guttering, there will be a S20 meeting held in 2 weeks so that leaseholders are able to decide what aspects of the Estates they would like to spend their money on.
Again we are sorry that this was not completed by April 2016, due to other repair requirements that due to our legal obligation as landlords needed to take precedence.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
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