Balmoral Care Home

29 Old Road, Mottram-in-Longdendale, Hyde SK14 6LW
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8.3 10 Reviews
  • Balmoral Care Home, Hyde
Balmoral Care Home offers residential and dementia care to up to 33 older people, from respite stays to long-term residence.

Situated on a leafy residential street in Mottram, Cheshire, and set well-back from traffic, the home provides a peaceful environment. Each bedroom has a telephone and television point and most have en-suite facilities. Staff aid residents to personalise their rooms to make them really feel at home.

The chef prepares home-cooked and nutritionally balanced meals and can cater to any dietary requirements or preferences. Activities are available and the home is involved with the local community, with access to local groups and regular visits from clergy.

The home was rated ‘Good’ by the CQC (February 2019).

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Care Provided by Balmoral Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Cartwright Care
  • Person in charge
  • Amanda Broadhurst (Manager)
  • Admission Criteria
    • By Assessment Ages 75+
    • Ages 65+
  • Room Information
    • Single Rooms (33)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008

Funding & Fees Guide for Balmoral Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care £667 – £875
  • (these prices are only a guideline, please contact Balmoral Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Balmoral Care Home Reviews (10)

8.3

Balmoral Care Home has a Review Score of 8.3 (8.321) out of 10, based on 4 reviews in the last 2 years. Over all time Balmoral Care Home has 10 reviews.

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Review from Catherine G (Daughter of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Balmoral Care Home for eight years. The care provided is personalised and has enabled Mum to maintain a degree of independence. Mum has been encouraged to participate in activities (e.g. baking), and events organised for residents (e.g. Coronation party). The home is
well-managed and is undergoing a programme of refurbishment. The staff are approachable and know the residents well. It is a relief that Mum is settled and well looked after.

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Review from Heather H (Daughter of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Balmoral Care Home since 11th May and has settled in well. The staff are lovely and look after her well. We as a family now know that she is getting her medication regularly, is eating regular meals and that she is safe.
The building is a little 'tired' and could do with some refurbishment,
but is always clean, what struck us most is that there is never any of the smell that is often present in other care homes.
We are very grateful for the care that she is receiving in Balmoral.

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Review from A P (Daughter of Resident) published on 22 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since arriving at Balmoral Care Home, Mum has settled well and is full of praise for the staff. It is reassuring that she is happy and safe. Her medication is now professionally monitored which is a great comfort to us.

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Review from Harry G (Husband of Resident) published on 3 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has Alzheimer's dementia, she requires full support with all activities, food to be specially prepared, washing, dressing and cleaning. The management and care working staff are wonderful, they look after all the residents very well. I am so pleased my wife is in Balmoral are Home.

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Review from Paul B (Son of Resident) published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum went into Balmoral in November 2020; she has a nice ensuite room, she had good food, which she enjoyed. The staff were very nice, and she always spoke about them with fondness. My mum sadly passed away in January, aged 96, but I can recommend the Balmoral as she was looked after very well.

Reply from Amanda Broadhurst, Registered Manager at Balmoral Care Home

Thank you for your very kind words. It was a pleasure looking after mum; she will be missed by all staff.


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Review from Sue C (Respite Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Balmoral for care in Jan and Feb this year. The staff all looked after her very well, from the caretaker, the lovely lady who bathed her but sadly I don’t know her name, the cook and everyone who took part in caring for her. She did go back to her house for a couple of months but felt
she couldn’t carry on at home so has now returned to once again get the fantastic care at Balmoral.

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Review from Caroline D (Niece of Resident) published on 22 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was a resident from July 2019 - Jan 2021. During this time she was looked after with utmost care by the amazing team at the Balmoral. She walked using a walking frame and in the months before she moved here she would regularly fall in her own home however in all the time she lived at the Balmoral
she never had a single fall. She was still free to walk around the home freely and make her own choices about which lounge she could sit in and whether or not she wanted to watch tv in her own room or to socialise with other residents. She told me that she no longer felt lonely as she now had company every single day. The food was also excellent and my aunt soon put on the weight that she had worryingly lost whilst living on her own and not cooking appropriate meals. I cannot thank the manager and the team enough for all their love and hard work particularly during such a stressful time with the pandemic.

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Review from Andrew (Son of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad, who suffered from Alzheimer's, was admitted to the Balmoral Care Home in June 2020 and stayed there until October 2020 when he went into hospital. I initially met the Manager of the home who took time to know dad and what he was interested and from that moment I knew dad was in safe hands.
The manager and all the staff have been wonderful looking after dad, who despite his condition, was comfortable and content whenever we were able to see him within the COVID. He always clean. well dressed and happy whenever we saw him.
Despite the additional challenges of COVID, staff were always happy to talk about how Dad was doing and nothing was too much trouble to them. We spoke regularly about how best to settle dad in the early days and this really appreciated when dad was a little agitated and anxious due to his new surroundings. It wasn't long before he was settled and comfortable!


Thank you.


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Review from K D (Daughter of Resident) published on 7 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident since late December 2019. Initially, the home looked a bit tired but the room had been refurbed and was large and airy with a lovely outlook. Staff all excellent and my mother has no complaints about any of them. My mother does not have any dementia and her 2 complaints
are regarding the number of residents who do suffer from dementia and sometimes the food is lacking for her taste and enjoyment. Otherwise, she is settled.

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Review from Fiona L (Regular Volunteer) published on 26 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Balmoral Care home is a very warm welcoming care home that makes every individual feel welcome, all the staff are extremely polite and very helpful. If you are looking for a care home for your relative to go I would extremely recommend Balmoral care home as they will feel at home and will have the best
care they could ever ask for! All the staff provide excellent care and meet all the residents needs. I have never felt more welcome anywhere than I have at this care home! All the staff are full of smiles and cheer up any residents that may be feeling down and also know how to meet the residents emotional needs by comforting them. I have very much enjoyed my experience at this care home and found it great how much all the carers come together and worked as such a fantastic team. Every single one of the carers should be proud of themselves for the excellent service that they are providing to all the residents.It is also a very clean care home that has excellent personal hygiene.

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Current Review Score: 8.3 (8.321)

Overview of Review Score

The Review Score of 8.3 (8.321) out of 10 for Balmoral Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.340 for Balmoral Care Home is calculated as follows: ( (24 Excellents x 5) + (16 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 47 Ratings = 4.34

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.981 Points relating to the number of positive Reviews for Balmoral Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 4 Positive Reviews ÷ 6.6 = 0.606

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Apr 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Balmoral Care Home

What types of Care is Balmoral Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Balmoral Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Balmoral Care Home have?

There are 33 Single Rooms.

What are the Facilities & Services at Balmoral Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Balmoral Care Home to the centre of Hyde?

2.7 mile(s) as the crow flies, distance by road may be significantly further.