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Care Homes Owned by Electus Healthcare Ltd in County Down

Electus Healthcare Ltd Locations in County Down (2)

 

2 Care Homes owned by Electus Healthcare Ltd in County Down

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Ballymaconnell Nursing Home

48 Ballymaconnell Road, Bangor BT20 5PS 

  • Care Provided
  • Nursing
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 26 Rooms
Edgewater Lodge Care Home

Copeland Suite, 4 Sunnydale Avenue, Millisle Road, Donaghadee BT21 0LE 

8.1 9 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • 58 Rooms

Electus Healthcare Ltd Reviews in County Down (9)

Reviews Posted for members of Electus Healthcare Ltd

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Review of

Edgewater Lodge Care Home

from S J (Daughter of Resident) published on 14 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a patient here for end-of-life care. He was treated with the utmost respect and we cannot fault the nursing staff, carers, and manager for their kind and compassionate care. The home has a calm atmosphere, modern furnishings and decor.

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Review of

Edgewater Lodge Care Home

from Debbie C (Daughter of Resident) published on 5 February 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for many years and I cannot fault the care she receives. The staff are caring individuals and nothing is too much trouble for them.
Consequently, my mum is very settled and content in her surroundings which gives me peace of mind.
Recently my mum was taken to hospital
and speaking to the ambulance staff who took her they informed me that it was the best transfer they have had from care home to hospital as all info, script details etc were ready and waiting on them when they arrived at Edgewater.

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Review of

Edgewater Lodge Care Home

from Molly A (Daughter-in-law of Resident) published on 5 February 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Edgewater Lodge could not do enough for my father-in-law during his stay. I highly recommend Edgewater Lodge. The company running the home, Electus Healthcare, were professional and met his needs and the staff were caring and worked with us during what is a difficult time for us all.
Well done the Electus team.

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Review of

Edgewater Lodge Care Home

from Chris H (Daughter of Resident) published on 14 August 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is an excellent nursing home with staff who are extremely caring and warm towards patients and families alike.
The standard of care is exceptional. They are at all times very professional - care, compassion, gentleness mixed with kindness and humour.
The actual buildings and rooms are not the
most modern but the level of care is excellent.

Reply from Ronnie Cavanagh, Marketing at Edgewater Lodge Care Home

Thank you, Chris, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Edgewater Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review of

Edgewater Lodge Care Home

from Sandra H (Daughter of Resident) published on 12 June 2018

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has Alzheimer’s and has been in Edgewater for respite care following a stay in hospital. He has settled in well, which makes us more settled too. All the staff are great with him, from the admin, kitchen, laundry etc to the nurses and carers. They keep us well informed as to how Dad is getting on
or if there are ever any problems. Knowing that Dad is happy and well looked after is a great comfort to us.

Reply from Ronnie Cavanagh, Marketing at Edgewater Lodge Care Home

Thank you, Sandra, for your comments about your recent experience at Edgewater Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Glad to hear how well your dad has settled in.


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Review of

Edgewater Lodge Care Home

from Elaine M (Granddaughter of Resident) published on 20 April 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both grandparents are residents in Edgewater, they are well cared for fed well and have a brilliant rapport with staff. They interact in all the activities and have made friends with the other residents and staff.

Reply from Ronnie Cavanagh, Marketing at Edgewater Lodge Care Home

Thank you, Elaine, for taking the time to share your recent experience of Edgewater Lodge Care Home. We are happy to learn it has been so positive. Our residents’ wellbeing is our main priority and it is great to hear that you were pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review of

Edgewater Lodge Care Home

from Audrey M (Daughter-in-law of Resident) published on 20 April 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my father-in-law and mother-in-law are residents in Edgewater, they have both settled in very well and have a great relationship with all staff, including kitchen and domestics. They are well cared for and always nicely dressed each day. They enjoy the food and attend all activities in the home.

Reply from Ronnie Cavanagh, Marketing at Edgewater Lodge Care Home

Thank you, Audrey, for sharing your recent experience of Edgewater Lodge Care Home. We appreciate you taking the time to let us now how we are doing and are pleased to hear your experience has been so positive. We look forward to seeing you again soon. Have a wonderful day.


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Review of

Edgewater Lodge Care Home

from Claire D (Daughter of Resident) published on 20 April 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm delighted how quickly my dad has settled into Edgewater Lodge. All his needs are met and he seems very happy here. Staff are always very attentive with him and communicate with me regarding him on a regular basis.

Reply from Ronnie Cavanagh, Marketing at Edgewater Lodge Care Home

Thank you, Claire, for your comments about your recent experience at Edgewater Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review of

Edgewater Lodge Care Home

from Ronnie A (Son of Resident) published on 28 March 2018

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The hardest decision in my lifetime was to entrust my mother’s care to complete strangers. She has been a resident at Edgewater for four years now. The home is clean, comfortable and welcoming with a varied meals menu and a range of seating for residents and visitors.
The carers have a genuine desire
to give each resident a quality of care to maintain their dignity and general wellbeing. They will phone a doctor if they think medicines need added, adjusted, or changed. My mother had pneumonia in December 2017 and her GP asked if we wanted her to go to a hospital. I declined because in her own room she would be fed at mealtimes and turned every four hours to avoid bed sores with her pads changed at regular intervals. The Home provided an air pumped mattress through her illness and in general any problems can be discussed at the residents' relatives' meeting or if more immediate action is required a chat with the nurse in charge or the manager can resolve most problems.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Edgewater Lodge Care Home

Thank you, Ronnie, for sharing your experience of Edgewater Lodge Care Home. We appreciate you taking the time to let us know how we are doing and we are happy to hear it has been so positive. The care and well-being of each resident is our number one priority and our staff are committed to providing the best possible care experience for all of our residents. It is very rewarding to have their efforts recognised from your feedback. Thank you once again.


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Awards / Recognitions (0)

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