Belsize Healthcare Scotland in Aberdeenshire | 5 Care Homes

Review of
Laurels Lodge Care Home
from Keith R (Son of Resident) published on 25 March 2025

Submitted via Website • Report

Overall Experience

My father spent 10 wonderful years at Laurels Lodge Care Home, and I cannot thank the staff enough for the exceptional care he received. From day one, it was clear that he was treated like part of the family. The carers were genuinely dedicated, offering him compassion, respect, and attention to his

every need. Their warmth and kindness made him feel comfortable and valued, and I never once doubted that he was in the best possible hands. The environment was always clean and welcoming, and the management was always available and supportive. Laurels Lodge truly became a second home for my father, and I'm incredibly grateful for the love and care he received during his time there. Highly recommended for anyone seeking a caring, family-oriented environment for their loved ones.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you so much for taking the time in providing your valuable feedback. All of us at Laurels Lodge are extremely grateful for the trust you and your family have given us in providing care to your Dad over the last ten years. Our residents' wellbeing is our utmost priority and the Laurels Lodge Team will continue to work hard to promote positive experience for our residents in the care home.

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Review of
Laurels Lodge Care Home
from D B (Daughter of Resident) published on 18 February 2025

Submitted via Website • Report

Overall Experience

My father is a resident at Laurel's and is well looked after. Always clean and shaved. Great activities held. His room is always clean and tidy.
Only down fall is the lack of parking. The gardens are ok. All staff are welcoming and polite. Food is good. We held a small family party for his birthday

and they provided sandwiches etc at no cost.

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Review of
Laurels Lodge Care Home
from P D (Daughter of Resident) published on 18 February 2025

Submitted via Website • Report

Overall Experience

My Dad has been at Laurels for nearly a year now and we couldn't ask for a better care home for him. The staff are caring and supportive and always puts the needs of the residents first. They have been very quick to pick up on any medical issues too. It's reassuring when we leave from a visit that we

know he's being well looked after.

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Review of
Maryfield West Nursing Home
from Jenny F (Daughter of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience

Mum was at Maryfield West from November 2023 until she passed away very recently. The care that Mum received during the 13 months she was living there was absolutely fantastic. The entire team at Maryfield have been like an extended family to Mum and she was very happy and settled right from the start.

Mum loved joining in with the range of activities on offer and it has always been so impressive to see the effort made to include everyone. It has been so lovely getting to know all the team members each time we have visited from afar and we couldn't have wished for a better home for Mum to be cared in, especially when she needed it most.
My heartfelt thanks go to each and every member of the wonderful team at Maryfield for the care that Mum received.

Reply from Diana Toneva, Home Manager at Maryfield West Nursing Home

Thank you so much for the lovely words of appreciation. We will truly miss your mum, she was a lovely lady. I will ensure that your feedback is passed on to the team.

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Review of
Laurels Lodge Care Home
from Rhea R (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

We have recently moved our Mum to Laurels Lodge and we can't believe the difference in comparison.
Everyone who works at the home has been so kind, always smiling and happy to see you.
We were very nervous about making the move for our mum but they filled us with such confidence. While viewing the

home for my mum I was blown away by the respect and compassion they had for the residents, which made me feel very comfortable that my mum was in a safe place.
I love how much activities are planned for the residents and very much love seeing all the updates on their social platforms. You can see the joy from not only the people but the staff working!
My Mum is still settling, the move has obviously been very confusing however she always tells us that the staff are very friendly and the food is good!

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you so much for taking the time in giving us your very positive feedback and we are pleased to know that you are happy with the care we provide to your Mum. Our dedicated team here at Laurels are always working hard to improve our residents' well-being and experience in a care home. Your Mum always tells the staff how happy she is with her stay here. Thank you.

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Review of
Maryfield West Nursing Home
from S E (Wife of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

Review is limited as only commenced at the beginning of January 2025 in respite care awaiting an available permanent room. I have been extremely impressed with all aspects of care and attention given to both residents and visitors by very helpful staff.

Reply from Diana Toneva, Home Manager at Maryfield West Nursing Home

Thank you so much for taking the time to complete a review and we are delighted that your husband is settling well in his new home. We work hard to create a warm and inviting homely setting for all our lovely residents and families and we are delighted that this has been your experience from the outset and thereafter.

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Review of
Maryfield West Nursing Home
from Drew E (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

All staff at Maryfield West Care Home have been excellent and extremely friendly and helpful since our Dad became a resident just two weeks ago. All his needs are attended to and everything has been well explained to our family. Our dad has also got his appetite back and is eating well again at the

Care Home.

Reply from Diana Toneva, Home Manager at Maryfield West Nursing Home

Thank you so much for the lovely review, it is our pleasure supporting your dad, we are very pleased that he is settling very well in Maryfield West.

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Review of
Laurels Lodge Care Home
from Lorraine A (Daughter of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

My mum went into Laurels Lodge Care Home at the height of covid until she sadly recently passed away.
My first thoughts of Laurels Lodge was it had a very cosy, homely and happy atmosphere. Mum was always shown kindness and care and was treated with respect and dignity. She always had a big smile for

the staff which says a lot.
We were always well informed of any concerns they had no matter how small which we very much appreciated and it was such a comfort to us knowing mum was in a place with staff who really cared.
I would like to thank management and staff for taking such good care of our beautiful mum. You have one of hardest jobs and you do it with such care and compassion.
I would have no hesitation and would highly recommend Laurels Lodge for anyone looking for the best care for their loved ones.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you so much for taking the time to provide feedback, it is very rewarding to know that you were happy with the care we provided to your Mum. It is our commitment to provide the best possible experience for all our residents and their families.

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Review of
Garioch Care Home
from Caroline K (Daughter of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience

My mother enjoyed the care home, she always said the staff were so kind and she was very well looked after. I'd highly recommend the Garioch Care Home.

Reply from Frith OConnor, Manager at Garioch Care Home

Thank you so much for your lovely review Caroline - it was a pleasure to care for your mother here at Garioch Care Home.

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Review of
Laurels Lodge Care Home
from Tracey N (Daughter of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

When it came to Mum needing 24-hour care the only place we would consider was Laurel's Lodge. We had previous experience with Laurel's and would not want our mum going anywhere else. We were very lucky that Mum got a room.
The whole staff at Laurel's treat their residents as part of their family.

The time and patience they have for each resident is unbelievable. "Nothing too much for them".
As for the social activities well these are endless and there is something to suit everyone. It's so nice to see them all smiling and participating, we really struggled at home to keep Mum occupied and stimulated.
We will never be able to thank the staff at Laurel's for all their care/love/understanding/patience towards Mum and the family as a whole. Cannot recommend Laurel's enough.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you so much for your kind and positive comments; we appreciate you taking the time to give a review and are pleased to know that your experience at Laurels Lodge is very positive. Our residents' well-being is our main priority, and it is great to know that you are very happy with the quality of the care being provided to your mother. The Laurels Lodge team are committed to providing the best possible care experience for all of our residents and it is very rewarding to be appreciated and recognised.

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Review of
Laurels Lodge Care Home
from A L (Daughter of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

Have dealt with Laurels Lodge Care Home in the past with my brother and dad. Now my mum is a resident, wouldn't want her to go anywhere else. The best in Aberdeen. Staff are brilliant, so kind even to family. Residents have the very best of care. Wouldn't want my mum anywhere else. The best home ever.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you very much for taking the time to give feedback on your Mum's care at Laurels Lodge Care Home. We are very pleased to know that you are very happy with the quality of care we are providing to your mother. Our residents' general well-being is our utmost priority and our staff team is committed to providing the best possible care experience for all our residents and relatives.

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Review of
Maryfield West Nursing Home
from Valerie N (Daughter of Resident) published on 9 December 2024

Submitted via Website • Report

Overall Experience

My mum was very well looked after for the 3 weeks she was in for respite. From the beginning, the communication was amazing e.g asking all about my mum's likes/dislikes and routine etc. The staff were very friendly and really seemed to care. My mum seemed very happy and I would not hesitate to put her

back in.

Reply from Diana Toneva, Home Manager at Maryfield West Nursing Home

Thank you for taking the time for this lovely review. We would love to have your mum again for respite.

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Review of
Maryfield West Nursing Home
from Eileen A (Daughter of Resident) published on 5 December 2024

Submitted via Website • Report

Overall Experience

I am very impressed with the friendliness and helpfulness of every member of staff. The menu choices are good and look appetising.
The activities look fun and most residents join in with a smile on their face and again appropriate for all.
Staff seem to be aware of the resident's needs and always

seem happy to help. I am delighted with this Care Home.

Reply from Diana Toneva, Home Manager at Maryfield West Nursing Home

Thank you very much for the lovely review. We truly appreciate this and we will pass it on to the team.

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Review of
Maryfield West Nursing Home
from Rhona W (Daughter of Resident) published on 5 December 2024

Submitted via Website • Report

Overall Experience

In the 5 months my dad has been at Maryfield, the care and compassion shown towards him has been excellent and family members have also been made to feel very welcome. Any medical problems are dealt with immediately. All staff members are so friendly and it's apparent they all get on very well working

together. When we leave after a visit, it's a great comfort to know that Dad is safe and being well looked after. Would highly recommend this care home.

Reply from Diana Toneva, Home Manager at Maryfield West Nursing Home

We are delighted with the lovely feedback given. We will continue to do our best to provide warm and kind care to your dad. We will pass the lovely words to the team. Kind regards

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Review of
Dounemount Care Home
from V S (Daughter of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience

Management and staff team go above and beyond with the care and support of residents. Particularly appreciative to staff team recently on mum's 90th birthday. When myself and family couldn't visit due to COVID the staff went above and beyond to make this such a special day for mum. Such a joy to see

mum so animated afterwards in giving us all the details about her special birthday.

Reply from Amanda Stofka, Home Manager at Dounemount Care Home

Thank you for your lovely review, we appreciate your positive feedback.

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Review of
Maryfield West Nursing Home
from L S (Daughter of Resident) published on 8 October 2024

Submitted via Postal Card • Report

Overall Experience

From the first time I visited, I was very impressed with the professionalism and friendliness of the staff. The facilities and the food all seem very good and my mother is very happy with her care here.

Reply from Kristin Jackson-Brown, Regional Director at Maryfield West Nursing Home

Thank you very much for this lovely review, your feedback is greatly appreciated. We are delighted to hear your mother is happy at Maryfield West and that you enjoyed your visit. The team will be delighted with your review.

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Review of
Maryfield West Nursing Home
from F S (Friend of Resident) published on 8 October 2024

Submitted via Postal Card • Report

Overall Experience

I need you to find somewhere for my friend relocating from England. The manager in particular was helpful in making it all work. Staff in the home are friendly and caring and cope well with my friend who can be stubborn and challenging. The atmosphere in the home is lovely.

Reply from Diana Toneva, Home Manager at Maryfield West Nursing Home

Thank you very much for the lovely review. We will continue to support your friend as best as we can. I will pass the lovely feedback to my team.

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Review of
Laurels Lodge Care Home
from D L (Son of Resident) published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience

We couldn't rate Laurels Lodge high enough. The home was clean and didn't smell. The decor was okay. The staff were excellent with my Father and with the family - always happy to help, give advice, and take phone calls. They were always quick to pick up any medical issues.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you so much for your very positive feedback about the care that your father received during his stay at Laurels Lodge Care Home, we appreciate you taking the time to submit this review. We are happy to know that you and your family's experience at Laurels Lodge has been positive and appreciate all of your kind comments about our team.

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Review of
Laurels Lodge Care Home
from Louise M (Daughter-in-law of Resident) published on 26 September 2024

Submitted via Website • Report

Overall Experience

It is always hard when a family member has to go into permanent care but the staff and management at Laurels Lodge Care Home have made this process as painless as possible for all family members and most importantly for my mother-in-law. They have shown kindness and care to her since she arrived even

when she has been quite difficult to manage. This has made it easier on all of us but in particular her husband.

Reply from Shelia Gesma, Manager at Laurels Lodge Care Home

Thank you so much for your very kind and positive feedback about our home, the care and the staff. We appreciate you taking the time to submit this review. We are pleased to know that you and your family's experience at Laurels Lodge has been positive and appreciate all of your kind comments about our team.

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Review of
Garioch Care Home
from Linda C (Daughter of Resident) published on 30 July 2024

Submitted via Postal Card • Report

Overall Experience

My experience visiting my mum has always been a good experience. Staff very kind and caring.

Reply from Rae Paterson, Manager at Garioch Care Home

Thank you for your review, we pride ourselves on creating a welcoming atmosphere and delivering a high standard of care.

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Care Homes Owned by Belsize Healthcare Scotland in Aberdeenshire

Belsize Healthcare Scotland Locations in Aberdeenshire (5)

Belsize Healthcare Scotland Reviews in Aberdeenshire (237)

Laurels Lodge Care Home

Laurels Lodge Care Home

Laurels Lodge Care Home

Maryfield West Nursing Home

Laurels Lodge Care Home

Maryfield West Nursing Home

Maryfield West Nursing Home

Laurels Lodge Care Home

Garioch Care Home

Laurels Lodge Care Home

Laurels Lodge Care Home

Maryfield West Nursing Home

Maryfield West Nursing Home

Maryfield West Nursing Home

Dounemount Care Home

Maryfield West Nursing Home

Maryfield West Nursing Home

Laurels Lodge Care Home

Laurels Lodge Care Home

Garioch Care Home

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