Belsize Healthcare Scotland in Fife | 4 Care Homes

Review of
Craighead Care Home
from S A (Cousin of Resident) published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience

My cousin is extremely happy and content in Craighead, she is now feeling safe and unafraid. The staff are all excellent and very caring to each and everyone who comes into the home, the residents are all well looked after and appear to enjoy their days. Always lots to do with plenty of music in the

home.

Reply from Jasmine Ali, Manager at Craighead Care Home

Thankyou for taking the time to write us a lovely review. We are glad that your loves one is enjoying their stay with us and all the activities provided. At Craighead we aim to enable our residents to lead a happy, fulfilled and comfortable life. It is our pleasure to look after your loved one.

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Review of
Gowrie House Care Home
from Zoe B (Daughter of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

My mum has now been living in Gowrie House for just under 2 years. The care continues to be consistently excellent, with staff going above and beyond. Mum is cared for with genuine respect and affection, which is so important for her. The staff understand and responds to her needs. The living environment

is lovely - the lounge in her unit has just been revamped to a high standard, and all the lounges are lovely. Meals are excellent, with menu changes. Diabetes is very well controlled and well catered for. Mum even had a special birthday cake made for her. Activities are excellent. We recently enjoyed a supported trip to the pantomime and have arranged a day trip to a marina (specific to mum) in the mobility car for next week. Staff and management continue to support family and friends throughout our difficult journey. I am grateful to them and highly recommend Gowrie House to anyone looking for a safe and caring home where their loved one will thrive.

Reply from Gwyneth Christie, Manager at Gowrie House Care Home

Thank you for your feedback, it really means a lot to hear positive outcomes for each resident who we look after.

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Review of
Earlsferry House Care Home
from M H (Sister of Resident) published on 27 February 2025

Submitted via Postal Card • Report

Overall Experience

I visit my sister (92) regularly and always find her so content.The reason because she is so well cared for. The food is so varied.The staff are so welcoming, kind and caring and nothing is a bother. The "Home" is like home, lovely rooms and spotlessly clean. Everything is well maintained.

Reply from Elaine Berry, Care Home Manager at Earlsferry House Care Home

Thank you so much for your kind words these go a long way and really make the staff feel that what they are doing is worthwhile. Your sister is a pleasure to care for and very much part of our wee family in Earlsferry

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Review of
Craighead Care Home
from J G (Brother of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience

Since the change of management team and some staff, the home is now in a much better place. The teams are very supportive, friendly and caring. I am very impressed by the care shown to my sister. The team always keep me informed about any changes.

Reply from Jasmine Ali, Manager at Craighead Care Home

Thank you so much for your positive review! We truly value your feedback and want you to know that the well-being of our residents is always at the heart of everything we do. We remain committed to striving for excellence and providing the best care possible. Thank you.

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Review of
Craighead Care Home
from Moira H (Niece of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience

Lovely place, staff are so nice and friendly. Home is spotless and my aunt is very happy and well looked after. Can't fault it in any way.

Reply from Jasmine Ali, Manager at Craighead Care Home

We are absolutely delighted to hear that you are confident in the care we provide for your aunt. It means the world to us to know that we are meeting your expectations and that your aunt is happy and well cared for. Providing compassionate and attentive care is at the heart of everything we do, and it's truly rewarding to receive such positive feedback. Thank you for taking the time to write this review.

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Review of
Earlsferry House Care Home
from J D (Daughter of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

It is now 6 months since my father moved into Earlsferry House. All the staff are so friendly and caring and he is very settled and well looked after. He loves the view from his room over the garden and dunes and enjoys the exercise classes! If there are any issues I am regularly up-dated which I really

appreciate as I live in the south of England. It's a hard decision for a family to make moving a loved one into a care home, but the management and staff made the transition much easier for all of us. Thank you!

Reply from Elaine Berry, Manager at Earlsferry House Care Home

Thank you for your kind words, we all appreciate your review and this goes a long way. We are so glad Dad has settled into his new environment and we love having him with us.

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Review of
Craighead Care Home
from Joyce L (Daughter of Resident) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience

Care home is very clean.
Management and staff listen and take concerns on board.
There are useful committees including residents and one for relatives.
There are suggestion boxes.
There is a newsletter.
Outside spaces, gardens and chairs.
There is a wheelie garden for less mobile.
Range of

activities including home bus - fantastic!

Reply from Jasmine Ali, Manager at Craighead Care Home

Thank you for taking the time to write this review. We appreciate your kind words. I am glad that you find Craighead Care Home to be very clean and that you are listened to. Craighead provides range of activities to engage our residents. Our home is full of is full of happy thriving residents and staff. With your help and input we will continue to make things better. We look forward to your next visit.

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Review of
Craighead Care Home
from Audrey H (Niece of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

I have visited my aunt at Craighead Care Home 4 times since she has been there. The staff are excellent, very efficient, friendly and caring. Yesterday was the first time we saw it decked out for Christmas - was delighted to see how fabulous it was. My aunt was delighted to see us and seems very happy

with the place.

Reply from Jasmine Ali, Manager at Craighead Care Home

Thank you for taking the time to write this review. We are glad that your loved one is happy at Craighead and you find our home and our staff excellent, very efficient, friendly and caring. We are committed to are committed to maximizing the potential of each resident enabling them to lead a happy, fulfilled and comfortable life. We look forward to your next visit.

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Review of
Craighead Care Home
from Scott D (Son of Resident) published on 15 January 2025

Submitted via Website • Report

Overall Experience

I love seeing the photos and videos posted by the staff, it all takes time and effort but is hugely rewarding and such a pleasure to watch! My mother is always smiling and is very happy in the care home which is down to the caring staff and the many activities put on to involve all the residents and

keep them occupied and happy. I'm very grateful.

Reply from Jasmine Ali, Manager at Craighead Care Home

Thank you for your kind words. We are grateful that your loved one is happy with their stay with us. We appreciate your kind remarks on how our staff conduct themselves and reflect the values of our home. Our committed and compassionate team are committed to maximizing the potential of each resident enabling them to lead a happy, fulfilled and comfortable life. We look forward to your next visit.

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Review of
Earlsferry House Care Home
from Ruth G (Daughter of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience

Mum has been a resident since 2022 and receives a high level of care. I haven't personally been able to visit since 2022 as I live overseas, but Mum has constant family visitors and friends. The home is always very welcoming and warm, and the staff attend to every need and give care and attention. We

get frequent calls and updates on Mum. We are so happy to have her there being looked after so well.

Reply from Elaine Berry, Peripatetic Manager at Earlsferry House Care Home

Thank you so much for your kind words the staff appreciate and love to hear comments. All comments are much appreciated

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Review of
Craighead Care Home
from S K (Relative of Resident) published on 23 December 2024

Submitted via Website • Report

Overall Experience

My mother-in-law is very happy at Craighead. The staff are so caring and supportive, and my mother-in-law is well looked after. I can see when she interacts with the staff that she likes them and they are kind and jolly with her. There are many and varied activities to occupy the residents and I know

that my Mother-in-law enjoys the gym sessions in particular. It means a lot to know that she is safe and happy and we are all very grateful for this.

Reply from Jasmine Ali, Manager at Craighead Care Home

Thank you for taking the time to submit this review despite your busy schedule. I am pleased that your loved one has found their home away from home with us. It is our pleasure to look after and take care of your loved one. Our committed and compassionate team will continue to provide good care and are committed to maximising the potential of each resident enabling them to lead a happy, fulfilled and comfortable life. We look forward to your next visit.

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Review of
Earlsferry House Care Home
from P R (Resident) assisted by family/friend published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience

Extremely good care.Staff amazing. Food good. Brilliant atmosphere. Rooms very cosy and well decorated. Overall a really good place to be.

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Review of
Craighead Care Home
from David H (Resident) published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience

I love it here. The staff are great. Nothing is too much for them, the food is good and you can get what you want. This is my home now.

Reply from Jasmine Ali, Manager at Craighead Care Home

Thank you for your kind words. We are glad that you have settled in very well here and have become part of our family. We wish you a comfortable stay with us.

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Review of
Earlsferry House Care Home
from Lorna F (Daughter of Resident) published on 4 December 2024

Submitted via Website • Report

Overall Experience

I feel very fortunate that there was a place available for my mum at Earlsferry House Care Home. It is very homely and friendly with caring staff and mum has settled in very well since she moved in a year ago. She particularly enjoys spending time in the conservatory and looking out into the garden

and sand-dunes. Her needs are well met and I am always kept informed of any health issues. Mum is always telling me not to worry about her as she is being well looked after and this has made a big difference to our lives as we know that mum is getting the best of care and has in fact blossomed since she has moved to Earlsferry Care Home.

Reply from Elaine Berry, Care Home Manager at Earlsferry House Care Home

Thank you so much for your kind words the staff work tirelessly to support our residents and we appreciate all feedback from families and friends.

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Review of
Henderson House Care Home
from Fiona M (Daughter of Resident) published on 3 December 2024

Submitted via Website • Report

Overall Experience

My dad has been in Henderson House for over 5 years with dementia, which has been very hard to watch as his daughter. The staff have helped me understand the illness as much as they can, some days are harder than others, but they always take time to sit and talk with me.

The staff at the home take

on my dads needs, his room. has all his photographs up of his family and a lot of his individual items, which are all looked after.
Dad spends most of his time in the dining room/lounge, so that he can see what is going on and be involved in what is happening (Nosey) still!

If I have any problems or concerns the staff are always there for me to go to and discuss what is worrying me and then help sort it out. The home is a not just a home it is a large family (Henderson Family). They not only look after their residents they take care to look after family members as well.

Reply from Liam Duncan, Manager at Henderson House Care Home

Thank you for your review and your kind words towards the home, as you said it is not easy seeing dad with his dementia but we are glad that you feel involved in his care and part of the family as we aim to make all feel this way and are very glad after five years you still feel very strongly about Henderson House.

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Review of
Henderson House Care Home
from J D (Daughter of Resident) published on 3 December 2024

Submitted via Website • Report

Overall Experience

My mum is thriving in Henderson House. She has made friends and they have meal times together.
Mum is well looked after and happy. Her room is warm and clean. All the staff are kind and caring and know Mum's likes and dislikes.
Thank you to all the staff.
I rated facilities lower as the lounge

is clinical but I'm aware this is getting done up in the near future

Reply from Liam Duncan, Manager at Henderson House Care Home

Hi, thank you for your review on Henderson House, and we take on board the lounges as this is part of the refurbishment plan and just awaitign the contractors to arrive to have this painted hopefully in tie for Christmas.

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Review of
Henderson House Care Home
from Lynn M (Daughter of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience

I find that Henderson House listened to all of my mums needs and were able to accommodate her requests. Nothing is too much trouble for all of the staff. Activities are great for my mums wellbeing and always see smiles when I visit. A few weeks ago my mum had a fall when out with me. The way the staff

treated the situation was first class when we arrived back from A & E at 23.45hrs staff had been briefed and gave mum excellent care, checking on her every 30 minutes. A fantastic home.

Reply from Liam Duncan, Manager at Henderson House Care Home

Thank you very much as you know mum is a character and we all love her here at Henderson House, she is a dream to care for and we really appreciate your review on the home, and your honesty - massive thank you.

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Review of
Earlsferry House Care Home
from Shirley R (Daughter of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience

I am immensely grateful to all at Earlsferry House for their kindness to my father since he moved in six weeks ago. Despite his advancing dementia, it's clear that he knows and feels he belongs here, is valued and cared for, and that this is a home, in every real sense. Carers show a connection to the

residents, with patience, good humour, and a great depth of understanding of their needs. The atmosphere here is relaxing and restful - the house in its beautiful setting is kept immaculately - with a good balance of activity and change of scene.

The quality of nursing care is impressive. Ailments are picked up, addressed, and communicated. My father's state of health and general well-being have improved considerably since his arrival here. Without exception, every person who works here - nurses, carers, cleaners, management or kitchen staff - interacts with and relates to the residents on a personal level. Their commitment shows.

Reply from Elaine Berry, Manager at Earlsferry House Care Home

Many thanks for submitting such a lovely review of the care we provide your dad at Earlsferry House. Dad is a true gentleman and has won the hearts of all staff in such a short space of time. We pride ourselves on providing the highest level and standards of care and communication to our families and your review is a testament to the carers and wider team. I will of course share your review with our team. Kindest Regards.

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Review of
Earlsferry House Care Home
from S T (Daughter of Resident) published on 15 November 2024

Submitted via Website • Report

Overall Experience

Earlsferry House has seen dramatic improvements in the past couple of years, when my elderly mother became a resident. Undoubtedly its greatest asset is the staff - from the carers to the kitchen staff and cleaners, the nurses and the "front of house"! They are without exception dedicated, caring and

committed. They clearly form attachments to the residents and treat them as they'd wish their own loved ones to be cared for.

While the property is an old building and not purpose-built, it has been adapted to cope. Its position on the seafront and delightful garden bring joy to the residents.

Reply from Elaine Berry, Manager at Earlsferry House Care Home

Many thanks for submitting such a lovely review of the care we provide your lovely Mum with at Earlsferry House. We pride ourselves on providing the highest level and standards of care and your review is a testament to the carers and wider team. I will of course share your review with our team Kindest Regards.

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Review of
Earlsferry House Care Home
from Pauline L (Daughter of Resident) published on 15 November 2024

Submitted via Website • Report

Overall Experience

My mum developed an infection and - as always - I was kept informed every step of the way on the status of her condition. The staff are always kind and clear in their communication, and always compassionate towards my mum. Thankfully, my mum is growing stronger and better every day due to their care

and expertise. Every time I visit my mum I' m always given a warm welcome and mum is well presented and content.

Reply from Elaine Berry, Manager at Earlsferry House Care Home

Many thanks for submitting such a lovely review of the care we provide your lovely Mum with at Earlsferry House. We pride ourselves on providing the highest level and standards of care and communication to our families and your review is a testament to the carers and wider team. I will of course share your review with our team Kindest Regards.

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Care Homes Owned by Belsize Healthcare Scotland in Fife

Belsize Healthcare Scotland Locations in Fife (4)

Belsize Healthcare Scotland Reviews in Fife (165)

Craighead Care Home

Gowrie House Care Home

Earlsferry House Care Home

Craighead Care Home

Craighead Care Home

Earlsferry House Care Home

Craighead Care Home

Craighead Care Home

Craighead Care Home

Earlsferry House Care Home

Craighead Care Home

Earlsferry House Care Home

Craighead Care Home

Earlsferry House Care Home

Henderson House Care Home

Henderson House Care Home

Henderson House Care Home

Earlsferry House Care Home

Earlsferry House Care Home

Earlsferry House Care Home

Awards / Recognitions (3)

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