Belsize Healthcare Scotland in West Lothian | 1 Care Home

Review of
Meadowvale Care Home
from E K (Daughter of Resident) published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience

My mum has been a Meadowvale since July 2023. I noticed a big change in a few months of her being here. She was knitting again, doing all kinds of activities. She has made a few friends who she sits with. The staff are very good and my mum feels comfortable with them. All her room is lovely and she

keeps telling me that she loves staying here. I feel more at ease knowing Mum is being cared for and looked after.

Reply from Ashley Wedlock, Home Manager at Meadowvale Care Home

Thank you so much for your review, it is a pleasure to have your mum here with us and I will pass on your lovely words to the team.

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Review of
Meadowvale Care Home
from L M (Daughter of Resident) published on 5 August 2024

Submitted via Postal Card • Report

Overall Experience

Lovely, cosy, comfortable aged care home with attentive, cheerful and friendly staff who are happy to share in the activities my mum has been taking part in. Nothing is too much bother and I am happy in the knowledge that my 90-year-old mum is being taken care of.

Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home

Thank you so much for taking the time to send a lovely review; we are so happy you have chosen Meadowvale for your mum, and I will pass on your lovely comments to the staff.

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Review of
Meadowvale Care Home
from E C (Daughter of Resident) published on 15 July 2024

Submitted via Postal Card • Report

Overall Experience

My mum arrived at Meadowvale in April 2023. During this time there were several declines in her health. The staff were patient, diligent and the care of my mum was always a priority. I was swiftly alerted of any falls or changes and always confident of a high level of care provision. This was evident

during my mum's final days where she passed away peacefully in the comfort of her room and the care, dignity and respect she deserved. I cannot rate this care home high enough.

Reply from Ashley Wedlock, Home Manager at Meadowvale Care Home

Thank you so much for your lovely comments and feedback, it was really nice to look after your mum, she made a huge impact at Meadowvale, and we all miss her dearly. I will pass on your comments and feedback to the team. Thanks.

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Review of
Meadowvale Care Home
from Jane A (Daughter of Resident) published on 5 July 2024

Submitted via Website • Report

Overall Experience

My mum has been at Meadowvale Care Home for a while now, and I can't say enough about how wonderful the staff are. They're incredibly compassionate and always go the extra mile to make sure she feels cared for and comfortable. It's clear that they genuinely care about each resident, and it shows in

the little things they do every day.
The care my mum receives is top-notch. They attend to her every need with such professionalism and kindness, which has made a huge difference in her quality of life. I'm also really impressed with the improvements happening around the home. The building is being refreshed, with modern upgrades that make the environment even more welcoming and comfortable. It's reassuring to know that Meadowvale is committed to providing the best possible living conditions. It's a relief to have found a place where my mum feels at home and well taken care of.

Reply from Ashley Wedlock, Home Manager at Meadowvale Care Home

Thank you so much for your lovely review, it is a pleasure to look after your mum and I will pass on your lovely feedback to all the staff.

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Review of
Meadowvale Care Home
from Elaine L (Daughter of Resident) published on 10 June 2024

Submitted via Postal Card • Report

Overall Experience

The care my mum received in the last two years of her life was above and beyond. She was always treated with dignity and respect. All members of staff were extremely friendly and approachable. I was always kept well informed on how my mum was doing. I would definitely recommend this care home.

Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home

Thank you so much for your lovely feedback, it was a pleasure to look after your mum. I will pass on your lovely feedback to the staff.

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Review of
Meadowvale Care Home
from Julie L (Granddaughter of Resident) published on 21 May 2024

Submitted via Postal Card • Report

Overall Experience

A wonderful care home that treated my gran with respect, kindness and dignity. Never any worries. We knew any issues would always be handled with my gran's best interest and safety in mind. Would recommend this care home to anyone looking for a safe and friendly place for their relative.

Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home

Thank you so much for leaving a wonderful care home review, it was a pleasure to look after your gran. I will pass on your kind comments to all the staff.

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Review of
Meadowvale Care Home
from A J (Daughter of Resident) published on 7 May 2024

Submitted via Website • Report

Overall Experience

All of the staff have been wonderful to deal with and have gone above and beyond to answer my many questions. I know Mum feels safe and secure and that everyone cares for her well-being. Communication has been great. Would highly recommend.

Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home

Hi A. Thank you for choosing Meadowvale for your mum, it is a pleasure to look after your mum. Hope you enjoyed your visit and had a safe journey back home.

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Review of
Meadowvale Care Home
from Craig W (Grandson of Resident) published on 11 April 2024

Submitted via Website • Report

Overall Experience

My gran was a resident with Meadowvale for a little under a year. The staff were always great with her. Sadly, my gran passed away while living in the home. I was so grateful for the care and support the staff showed to both my gran and myself. They constantly kept me well-informed about my gran's situation

and what they were doing to help. When the time came, the staff were so caring, they monitored her closely and did everything they could to reduce her suffering. I feel like the staff made real and meaningful personal connections with my gran and they made her last year as enjoyable as possible.

Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home

Thank you so much for taking the time to leave us a review. It was a pleasure looking after your gran and we are thankful that you chose Meadowvale. I will pass on your kind comments on to the staff.

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Review of
Meadowvale Care Home
from V R (Daughter of Resident) published on 22 March 2024

Submitted via Website • Report

Overall Experience

My wee Dad is happy and content with his life at Meadowvale which gives me great comfort knowing that he is being well looked after. He always says nothing is a bother when he asks for anything and particularly how good the food is. He enjoys a wee game of dominoes with his favourite ladies and seems

to enjoy the daily activities. We had a lovely Valentine's lunch and I have to compliment the staff for all their efforts, they went above and beyond. All the team members who I have met are lovely and I feel my Dad is in safe hands. His mood is so much better now and at the end of the day, it’s what’s best for him.
Thank you all for taking such good care of him.

Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home

Thank you for taking the time to leave us such a lovely review, We are so happy that you chose Meadowvale for your Dad. We love looking after your dad. I will pass on your lovely comments to the team.

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Review of
Meadowvale Care Home
from H W (Granddaughter of Resident) published on 18 September 2023

Submitted via Postal Card • Report

Overall Experience

Been a year since my family member has been with you. All staff from domestic to management have shown a balanced level of friendliness and professionalism. Seeing a loved one, happy and well cared for is one less worry for us. From entering the main door, it feels like a loving family and not a care

home.
Five stars highly recommend.

Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home

Thank you for taking the time to leave us such a lovely review, we are glad that you chose Meadowvale for your loved one. I will pass your feedback to the staff. Thank you.

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Review of
Meadowvale Care Home
from A T (Wife of Resident) published on 6 September 2023

Submitted via Postal Card • Report

Overall Experience

I can sleep at night knowing that my husband is well looked after. The staff are so kind and caring, and nothing is too much trouble. The staff are hardworking and always on hand. He really couldn't be better cared for. He has a good selection of meals, which he enjoys, and the staff are always cleaning.

He is being treated so well by everyone. Thank you!

Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home

Thank you for taking the time to leave such lovely comments. We will make sure these are passed over to the team. It is a pleasure to look after your husband, and we are enjoying getting to know you as well; we are happy that you choose Meadowvale to care for him. Thank you.

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Review of
Meadowvale Care Home
from Lesley M (Daughter of Resident) published on 31 March 2023

Submitted via Website • Report

Overall Experience

My Mum moved into Meadowvale last December and I was very worried about her settling in as she's 93 with advanced dementia. My worries were unfounded because the staff are absolutely amazing and I would give them 10 stars if I could. Every one of them has been fantastic with Mum and with us too. I can't

recommend them highly enough.

Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home

Thank you for taking the time to leave us a review, your feedback is welcome. I will pass your lovely comments over to the staff.

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Review of
Meadowvale Care Home
from P D (Resident) published on 6 February 2023

Submitted via Website • Report

Overall Experience

The care and facilities that my aunt has received at Meadowvale have been second to none, to say she can be a challenge is an understatement and staff are wonderful with her and they always get the best of her, well done Meadowvale, you let us sleep soundly in our beds now shes in you safe hands! We

are forever grateful, Thank you.

Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home

Thank you for taking the time to complete a review. We will pass over your comments to the staff

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Review of
Meadowvale Care Home
from James B (Son of Resident) published on 8 September 2022

Submitted via Website • Report

Overall Experience

Meadowvale Care Home, like many others, could do with a little TLC. The staff seem to be very caring. My mother entered Meadowvale a few weeks ago. At first, there were a few issues but everything was settled quite easily. The management team are quite approachable and takes the time to listen to any

concerns the families may have. The nursing and care team do a great job looking after the residents. My mother seems to have settled in quite nicely. We are going away for a break and the team have assured me that if there is a problem they will contact me. The family are just so pleased that she will have care twenty-four hours a day, and we can relax knowing that she is safe and cared for.

Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home

Thank you for your positive feedback, I will pass this on to the team. We are so glad that you chose Meadowvale for your mum and we love looking after her. We hope you have a fantastic relaxing and well-deserved holiday.

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Review of
Meadowvale Care Home
from I D (Nephew of Resident) published on 26 July 2022

Submitted via Website • Report

Overall Experience

The care home is very well run and my aunt has been well looked after from day one. The staff are brilliant and they have regular activities to keep the residents entertained and motivated.
I would not hesitate in recommending Meadowvale.

Reply from Margaret Cunningham, Home Manager at Meadowvale Care Home

Thank you for taking the time to leave an excellent review. I am so glad your aunt has settled well and you are happy with the care and attention she receives. I will share your positive feedback with all the staff here at sunny Meadowvale. Thank you again.

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Review of
Meadowvale Care Home
from Brian B (Brother of Resident) published on 23 June 2022

Submitted via Postal Card • Report

Overall Experience

Over the four plus years, the support provided to my brother has been at a good standard. It has improved over the period due to my brother accepting that he had to remain in care for his own good. Consequently, the rapport between the competent staff and him reached a very positive level which continued

until his sad death in May 2022. The staff made his time there productive and comfortable.

Reply from Susan Macdonald, Home Manager at Meadowvale Care Home

Thank you for taking the time to leave a review for us. Your brother settled in very well and all the staff loved having him in our care home, we will miss him dearly.

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Review of
Meadowvale Care Home
from K S (Daughter of Resident) published on 27 April 2022

Submitted via Postal Card • Report

Overall Experience

My father has lived at Meadowvale since August 2020. Dad lost his sight and needed more care. He has never been happier; he loves life again. The carers are amazing, he loves chatting and joking with them. He is very well looked after, and in his own words, "it's the best thing I could have done for

him was to move him here", he feels safe, clean, well-fed and cared for. As a daughter, what more could I ask for.

Reply from Susan Macdonald, Home Manager at Meadowvale Care Home

What a wonderful review of Meadowvale Care Home. Thank you for your very positive feedback. We are delighted that you chose us as your preferred home for your dad. Its always good to talk and share how things are going and I look forward to catching up with you in the near future.

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Review of
Meadowvale Care Home
from K W (Friend of Resident) published on 25 April 2022

Submitted via Website • Report

Overall Experience

My aunt has been in this care home for a few months now and has settled in really well, She is well looked after, and the staff are so amazing with her. Every time I go to visit, she is so happy; she loves getting her hair done and comments on how nothing is ever too much trouble for her. It was difficult

during the Covid-19 outbreak not to be able to see her, but the home arranged FaceTime and assisted her with this. Thank you for looking after my aunt. You are all amazing.

Reply from Susan Macdonald, Home Manager at Meadowvale Care Home

Thank you for taking the time to leave an excellent review. I am so glad your aunt has settled well and you are happy with the care and attention she receives. I will share your positive feedback with all the staff here at sunny Meadowvale.
Thank you again.

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Review of
Meadowvale Care Home
from Pauline M (Daughter-in-law of Resident) published on 19 April 2022

Submitted via Website • Report

Overall Experience

My father-in-law has recently moved into Meadowvale and the staff have been fabulous with him and our family. He was moving from another area council and Meadowvale made what is a very stressful family situation so much easier.
On his arrival, they met all of us and explained all about his room and

dinners and nothing was too much for them. They had prepared his room for his arrival with all his personal belongings which was a lovely touch and made this space feel like his from the start. With the support of the brilliant staff, he has settled so well and loves the food - high praise indeed! Communication from the team is excellent. They took time with him to get to know what he liked - even to how he liked his cup of tea. They are a credit to this care home.

Thank you so much!

Reply from Susan Macdonald, Home Manager at Meadowvale Care Home

What a wonderful review of Meadowvale Care Home. Thank you for your very positive feedback. We are delighted that you chose us as your preferred home for your father in law. It is our pleasure to care for him and to see that he has settled in really well and is comfortable and happy. We shall pass on your compliments to our amazing team who are caring for your father in law. Thank You

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Review of
Meadowvale Care Home
from Sandra D (Daughter of Resident) published on 4 April 2022

Submitted via Postal Card • Report

Overall Experience

My father has been a resident for over a year now and has been treated with dignity and respect.
There is a wide range of activities, something for everyone.
Personal care is very good as is the food.
Staff are friendly and helpful.

Reply from Susan Macdonald, Home Manager at Meadowvale Care Home

Thank you for taking the time to leave us your very positive feedback. We are delighted that you chose us as your preferred home for your dad. It is our pleasure to care for your dad and to see he is comfortable and happy. We shall pass on your compliments to our amazing team who are looking after your dad.

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