Wood Lane, Chippenham SN15 3DQ
"I am impressed with everything here.The care, the staff, the management, the facilities, the accommodation. All of my needs are being met…" Read all 55 reviews
Flowers Manor Care Home is Chippenham's newest care home, having opened in September 2021 and will provide the highest standards of residential and dementia care. The home, located in the centre of town in Wood Lane has a prominent position in Chippenham… Read more about Flowers Manor Care Home
Naas Lane, Lydney GL15 5AU
"I supported my mum to look for a home for my Nan. From the moment we walked into Nodens Manor we were welcomed in a way that made us feel…" Read all 34 reviews
Nodens Manor is the perfect addition to Lydney’s senior living landscape, with 66 ensuite rooms. Within easy reach of local shops and only a short journey from the town of Gloucester and Chepstow, Nodens Manor is nestled at the edge of the Wye Valley… Read more about Nodens Manor
Rhodes Moorhouse Way, Salisbury SP4 6SA
"My father recently turned 91 at the care home and my sister and myself were able to join my mother and father, along with our partners for…" Read all 49 reviews
Old Sarum Manor opened in 2020 with a brand new, state-of-the-art care home offering 24-hour residential and dementia care in beautifully designed surroundings and has built a strong reputation in the area as offering compassionate and professional care… Read more about Old Sarum Manor
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Reply from Charlotte Scarrow, Front of House Manager at Nodens Manor
Thank you for your kind words. It was a pleasure to have your husband stay with us. He was a delight and put a smile on the entire teams faces daily. Both of you take care, and we hope to see you again one day.
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Reply from Charlotte Scarrow, Front of House Manager at Nodens Manor
We're pleased to hear of your good experience through the process of finding a home for your nan, and her stay here. We send the best to you and your family, and please take care.
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Reply from Charlotte Scarrow, Front of House Manager at Nodens Manor
Thank you for leaving us such a kind review following your mum having been with us for 6 months. She is a pleasure to have in the home, and it's been so nice to see her settle in and become a part of the community. Take care and see you soon.
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Reply from Charlotte Scarrow, Front of House Manager at Nodens Manor
Thank you for your kind words. It's been so lovely to see your mum's demeanour change since being in the home, and her enjoyment of the surroundings and people. The right environment can truly bring out the best in some people. As you've said, we set high standards throughout the home and we're so pleased that this is something you and your mum can see. Take care and see you soon.
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Reply from Michael Berkley-Blezard, General Manager at Old Sarum Manor
Thank you very much for the feedback, the team and I are very pleased that you enjoyed your time in the home, and the food offered. The chefs in the home are first-rate, I will share your kind words.
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Reply from Bartosz Turewicz, General Manager at Nodens Manor
I wanted to take a moment to express my gratitude for your recent comments regarding the services provided at Nodens Manor. Your feedback is invaluable to us as we constantly strive to improve and ensure that our staff are fully qualified to meet the needs and wishes of our residents. At Nodens Manor, resident care is at the heart of everything we do. We are committed to creating a warm and nurturing environment where residents feel at home and receive the highest quality of care. Your kind words reinforce our dedication to excellence and motivate us to continue raising the bar.
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Reply from Charlotte Scarrow, Front of House Manager at Nodens Manor
Thank you for your kind words. As someone who has seen many homes over the course of your career, we are so pleased that you feel we set an outstanding standard. Take care.
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Reply from Charlotte Scarrow, Front of House Manager at Nodens Manor
Thank you for your kind words. We are so happy to hear your nana is enjoying her stay at Nodens Manor. Take Care, and see you soon.
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Reply from Charlotte Scarrow, Front of House Manager at Nodens Manor
Thank you for your review. We are glad to hear that you found Nodens Manor comfortable and found our team respectful and polite. It is a pleasure to see the joy in your friend during your visits to our Front of House and Garden Rooms. We would value your insights regarding the scores you assigned to our facilities, rooms and management. If you could share more details, please feel free to reach out to me or our General Manager during your next visit. We maintain an open-door policy and welcome any suggestions for enhancing the experience for residents and their visitors.
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Reply from Charlotte Scarrow, Front of House Manager at Nodens Manor
Thank you for your kind words. It is a pleasure to have your mum living with us, and we love welcoming yourself and all the family. See you soon and take care.
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Reply from Michael Berkley-Blezard, General Manager at Old Sarum Manor
Hello and thank you for your feedback. We are very pleased that your loved one and your family's experience of the home has been so positive. We will discuss your comments at the daily handovers as we share experiences of the care and support offered. We value all comments. We are proud that your loved one is feeling Old Sarum Manor is more like their home each day.
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Reply from Esther Cambridge, General Manager - Flowers Manor at Flowers Manor Care Home
Thank you for your 5-star review we are so pleased you enjoyed your respite stay at Flowers Manor and we look forward to you coming to stay in the future. The Flowers team.
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Reply from Bartosz Turewicz, General Manager at Nodens Manor
I would like to express my sincere gratitude for your very positive review. Your kind words have truly made my day and I am incredibly grateful for the feedback you have provided. Receiving such positive feedback is truly uplifting and motivating. I am delighted to hear that you had a positive experience and that my efforts have been appreciated. Your review serves as a great encouragement for me to continue striving for excellence in all that I do. Thank you once again for taking the time to share your feedback.
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Reply from Charlotte Scarrow, Front of House Manager at Nodens Manor
Thank you for your feedback. It's always lovely to see you in here. Take care and see you soon.
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