Elmfield Care Ltd in Wiltshire | 2 Care Homes

Review of
Flowers Manor Care Home
from Anne L (Resident) assisted by family/friend published on 8 January 2025

Submitted via Postal Card • Report

Overall Experience

I am impressed with everything here.The care, the staff, the management, the facilities, the accommodation. All of my needs are being met and everybody is so friendly that I don't feel lonely. I don't have to worry abut anything.

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Review of
Old Sarum Manor
from H W (Daughter of Resident) published on 3 December 2024

Submitted via Postal Card • Report

Overall Experience

My father recently turned 91 at the care home and my sister and myself were able to join my mother and father, along with our partners for a Sunday meal. The meal and the staff who waited on us were excellent. Many thanks to everyone who made it possible.

Reply from Michael Berkley-Blezard, General Manager at Old Sarum Manor

Thank you very much for the feedback, the team and I are very pleased that you enjoyed your time in the home, and the food offered. The chefs in the home are first-rate, I will share your kind words.

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Review of
Flowers Manor Care Home
from Diana P (Daughter of Resident) published on 26 November 2024

Submitted via Website • Report

Overall Experience

Flowers Manor were amazing at helping us arrange emergency respite care for Dad. The staff were lovely and it was so reassuring to know Dad was in a caring and safe environment. The rooms were immaculate with lovely communal areas

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Review of
Old Sarum Manor
from G M (Friend of Resident) published on 24 October 2024

Submitted via Website • Report

Overall Experience

Soon visiting my dear friend during her stay at Old Sarum Manor, I was held back in shock by the look of the home and the welcome that I received from the staff. When entering the home it felt nothing like a care home more like a hotel! The staff seemed all happy and the atmosphere was so lifting.
My

friend seems to be very happy here and looking forward to the rest of her stay here.
I stayed for lunch with her and the food tasted as good as it smelt. Can't find any fault from my visit.
If I'm asked do I know of anywhere, I will not be thinking twice about recommending your beautiful home.

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Review of
Old Sarum Manor
from H C (Son of Resident) published on 14 October 2024

Submitted via Website • Report

Overall Experience

My mother moved to Old Sarum Manor (OSM) on 14th August 2024, after six months of full-time care at her home in Amesbury. Fortunately, she had already spent two weeks at Old Sarum Manor during a period of respite care, so was familiar with the culture and regime, when she arrived. She has settled in

well and seems content and comfortable. She is extremely well cared for and, as she gets to know the staff and the other residents, is feeling more and more 'at home'. We found Old Sarum Manor quite by chance, and never felt the need to explore any other option, once we had. The overall feeling of light, warmth, professionalism and genuine care that we get each time we visit, gives us all the reassurance we need that my mother is in the right place and is being looked after by a highly motivated and competent team. The icing on the cake is the extent to which we, her family, are made to feel welcome, each time we visit - Old Sarum Manor truly is a 'home from home'!

Reply from Michael Berkley-Blezard, General Manager at Old Sarum Manor

Hello and thank you for your feedback. We are very pleased that your loved one and your family's experience of the home has been so positive. We will discuss your comments at the daily handovers as we share experiences of the care and support offered. We value all comments. We are proud that your loved one is feeling Old Sarum Manor is more like their home each day.

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Review of
Flowers Manor Care Home
from Jean G (Resident) assisted by family/friend published on 10 October 2024

Submitted via Postal Card • Report

Overall Experience

Received excellent care and comfort during my 2-week respite stay. All the staff were excellent.

Reply from Esther Cambridge, General Manager - Flowers Manor at Flowers Manor Care Home

Thank you for your 5-star review we are so pleased you enjoyed your respite stay at Flowers Manor and we look forward to you coming to stay in the future. The Flowers team.

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Review of
Flowers Manor Care Home
from Ann P (Wife of Resident) published on 20 September 2024

Submitted via Website • Report

Overall Experience

My husband has just returned home following a two-week respite stay at Flowers Manor, what a lovely experience. I had been extremely apprehensive about leaving my husband since he had suffered a stroke followed by vascular dementia nearly three years ago. After doing a lot of research and sourcing many

care homes, Flowers Manor stood out as being perfect, how right we were, the care, compassion and friendliness we were given were amazing, plus the home and amenities reminded me of a 5-star cruise ship! Thank you, the manager and all your great team. Hopefully, you'll have us back.

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Review of
Flowers Manor Care Home
from D E (Friend of Resident) published on 6 August 2024

Submitted via Postal Card • Report

Overall Experience

The staff are very caring and nothing is too much trouble. They are always cheerful with a kind word no matter how trying the residents are.

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Review of
Flowers Manor Care Home
from L S (Daughter of Resident) published on 31 July 2024

Submitted via Postal Card • Report

Overall Experience

My mother came into the home in May 2024 she needed respite care and felt so comfortable and secure she decided to stay permanently. The quality of the care and compassion from all the staff is exemplary. I would highly recommend it.

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Review of
Flowers Manor Care Home
from Y T (Daughter of Resident) published on 30 July 2024

Submitted via Postal Card • Report

Overall Experience

A wonderful care home. All the staff are caring and friendly. Excellent facilities and a wide variety of activities that cater for all residents.

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Review of
Old Sarum Manor
from Steven D (Son of Resident) published on 30 May 2024

Submitted via Website • Report

Overall Experience

My mother spent 2 weeks at Old Sarum Manor for respite care, following a short stay in the hospital. From the start of her stay to the end of her stay, all of the staff were very attentive and compassionate to her needs. The room she had was lovely, looking out onto the gardens. The menu was extensive

and well-cooked. As a family, we could not have a better experience. Thank you to all involved.

Reply from Michael Berkley-Blezard, General Manager at Old Sarum Manor

Thank you very much for the feedback regarding your loved ones stay. As a team we are very pleased that this was such a positive experience. This is what we all strive for and we really appreciate your comments. Best Wishes for the future.

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Review of
Old Sarum Manor
from Olga Y (Daughter of Resident) published on 3 May 2024

Submitted via Postal Card • Report

Overall Experience

It was a great experience for my mother, she really enjoyed her stay here. Thanks for your hard work.

Reply from Michael Berkley-Blezard, General Manager at Old Sarum Manor

Thank you for your feedback. The team is really pleased that this was a great experience for your loved one. We look forward to seeing you and your mother in the future, as and when the service is required. I will pass your comments on to the team, who will appreciate your comments relating to their hard work.

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Review of
Old Sarum Manor
from Denise M (Daughter of Resident) published on 29 April 2024

Submitted via Website • Report

Overall Experience

My mother originally came into the home for two weeks respite and stayed until she passed away on 1st February 2024. A couple of weeks prior to her falling so ill that she couldn't speak, she asked me if I was the one you put her into Old Sarum Manor, I replied 'Would I be in trouble if I had?' and

she said 'No, I just wanted to thank you.' I think this says it all! I want to thank all the team for the love and care they gave to my mother and for supporting me and my sisters through those last few days. Thank you all.

Reply from Michael Berkley-Blezard, General Manager at Old Sarum Manor

Thank you so very much for your kind words. It was our pleasure to care for your mother. She is greatly missed and in our hearts. I am proud of the team and of the compassion and dedication they show. We hope you feel able to visit us here at Old Sarum Manor, the whole team would love to see you in the future.

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Review of
Old Sarum Manor
from C E (Friend of Resident) published on 10 April 2024

Submitted via Postal Card • Report

Overall Experience

Staff are friendly and helpful, both to visitors and residents. It is like going into a hotel, smart and clean, the food always reads well on the board you can see what is planned for the day/week.

Reply from Michael Berkley-Blezard, General Manager at Old Sarum Manor

Thank you very much for your feedback. This is much appreciated. Activities continue to develop as new team members start their employment in the home. I'm glad you feel the staff and care in the home is 5 star, your feedback will be shared with the team, and we will continue to develop the service.

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Review of
Old Sarum Manor
from Peter S (Son of Resident) published on 8 April 2024

Submitted via Postal Card • Report

Overall Experience

Mother has been at Old Sarum Manor for two and a half years. Placing your relative in care is extremely harrowing but from the start Old Sarum Manor has been first class. The environment is beautiful and the staff are attentive, caring and above all are truly dedicated to the resident's needs. It's

a lovely feeling to walk away and know that my Mum is in the best possible home. No hesitation in recommending it.

Reply from Michael Berkley-Blezard, General Manager at Old Sarum Manor

Thank you so much for your feedback. As a team, we are delighted to gain such positive comments. It is a pleasure to support and care for your loved one and we are pleased that you feel able to recommend Old Sarum Manor Care Home to others.

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Review of
Flowers Manor Care Home
from Barbara S (Regular Volunteer) published on 19 March 2024

Submitted via Website • Report

Overall Experience

I visit Flowers Manor with my therapy dog, a Labrador called Crumble. We volunteer for a therapy dog charity and both Crumble and I had to be assessed by the charity before we could start visiting. The residents love seeing her and stroking and talking to her. She is a very gentle loving dog, I have

found the care home to be very friendly and very homely. The staff are extremely helpful and the residents I have met are lovely to talk to. The home is beautifully decorated and has a very comfortable feel.

Reply from Esther Cambridge, General Manager - Flowers Manor at Flowers Manor Care Home

Thank you for your lovely comments and we are delighted to have you and Crumble visit us at Flowers Manor. Crumble is fantastic with the residents and brings so much happiness to all. Thank you for choosing Flowers Manor and we look forward to making many special memories together. Best wishes Esther and The Flowers Team.

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Review of
Old Sarum Manor
from Michael M (Nephew of Resident) published on 13 March 2024

Submitted via Website • Report

Overall Experience

I wanted to write this review as my aunt has now been in Old Sarum Manor just over 3 months. We took time to consider all the care homes in Salisbury and were delighted to find such an amazing home. The team are so professional and supportive. One of the ladies gave us great confidence when she showed

us around and we couldn’t believe how lovely it was. One of the staff members helped us understand what was on offer and made it clear that they were fully committed to ensuring all her needs would be met. From the first day she moved in her life changed for the positive, her health has improved so much due to the care and attention from the team. Two other staff members have been dedicated and have provided excellent feedback on her medication. The food is amazing and she is now eating properly and has so much fun with the staff and other residents. We want to thank all the team for the great service provided. A big thanks for giving our aunt her life back, a quote from our aunt is.“It’s like a five-star hotel”

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Review of
Flowers Manor Care Home
from Ray M (Son of Resident) published on 30 January 2024

Submitted via Postal Card • Report

Overall Experience

We were concerned that my mother would find it very difficult to adapt to leaving her home (where she had no care) and moving into a care home. Flowers Manor Care Home made her very welcome and the care she has received has been outstanding. The facilities are beautiful, very well maintained and are

spotlessly clean. What really makes the care home outstanding are the wonderful staff who have made my mother so welcome.

Reply from Esther Cambridge, General Manager - Flowers Manor at Flowers Manor Care Home

Thank you Ray for your positive and kind comments, I appreciate how difficult this timing has been for you and your family. I'm pleased to hear that the team and I were able to help make such a difficult time more manageable. We are delighted that Mum has chosen to come and live at Flowers Manor and it was fantastic celebrating Mum's recent special milestone birthday, the day was thoroughly enjoyed by all. Best wishes The Flowers Team.

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Review of
Flowers Manor Care Home
from Y H (Daughter of Resident) published on 30 January 2024

Submitted via Website • Report

Overall Experience

What a lovely care home, the accommodation is lovely, clean and very spacious with en suite facilities.
The food is 5-star, daily activities cover a broad spectrum enabling choices for the residents. The staff are extremely caring and are approachable. Our mum is very happy and settled at Flowers Manor.

Reply from Esther Cambridge, General Manager - Flowers Manor at Flowers Manor Care Home

Thank you for your kind comments and your positive feedback, I'm so pleased to hear that your Mum is happy and settled living at Flowers Manor. I will ensure that I share your 5-star rating with the kitchen team, they will be very pleased to hear your feedback. The kitchen manager and his team are very passionate about delivering an excellent food service to all, and it is great to see this complemented in your review. I will share your comments with the care and housekeeping team, all departments play such a vital part in making the home a wonderful place to live for all our residents. Best wishes The Flowers Team.

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Review of
Flowers Manor Care Home
from J A (Friend of Resident) published on 30 January 2024

Submitted via Website • Report

Overall Experience

My 92-year-old friend is a resident at Flowers Manor. Though it was hard for her to leave her home, she has settled in really well. She is well cared for and has company. There are lots of things going on every day, so no time for the residents to get bored. She couldn't be in a better place. Thank

you to all the lovely staff for all you do.

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Care Homes Owned by Elmfield Care Ltd in Wiltshire

Elmfield Care Ltd Locations in Wiltshire (2)

Elmfield Care Ltd Reviews in Wiltshire (104)

Flowers Manor Care Home

Old Sarum Manor

Flowers Manor Care Home

Old Sarum Manor

Old Sarum Manor

Flowers Manor Care Home

Flowers Manor Care Home

Flowers Manor Care Home

Flowers Manor Care Home

Flowers Manor Care Home

Old Sarum Manor

Old Sarum Manor

Old Sarum Manor

Old Sarum Manor

Old Sarum Manor

Flowers Manor Care Home

Old Sarum Manor

Flowers Manor Care Home

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