Lawns Lane, Wakefield WF2 0QU
94 Loughborough Road, Thringstone, Coalville LE67 8LR
Claremount Road, Claremount, Halifax HX3 6AW
14 St Mary's Court, Speedwell Crescent, Scunthorpe DN15 8UP
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Reply from Emily Brizzalari, Manager at St Mary's Care Home
What beautiful words, thank you so much, I will pass this on to the staff.
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Submitted via Website • Report
Reply from Emily Brizzalari, Manager at St Mary's Care Home
Thank you so much for the nice comments, your dad has been a joy to look after, he is so grateful for everything the staff help him with, they really enjoy having him in the home.
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Submitted via Website • Report
Reply from Emily Manager, Manager at St Mary's Care Home
Thank you for your kind words I have passed this on to all the staff. Dad was an absolute pleasure to care for and I know the staff was very fond of him. I know the staff was also very fond of another particular person, please tell her to come and visit anytime, the staff will always gladly have the kettle on and waiting for her. Please take care of yourselves and you know where we are if you need anything at all.
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Submitted via Postal Card • Report
Reply from Julie Caygill, Hospital Liaison Team Administrator at Carr Gate Care Home
We are very sorry your brother had this experience. This is not the experience we would expect our residents to have and this has been addressed with the team on duty and the wider team to ensure this does not happen again.
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Reply from Julie Caygill, Hospital Liaison Team Administrator at Carr Gate Care Home
Thank you for your generous feedback. Our staff team are pleased they have been able to support you and your loved one to such a high standard. Your feedback around the type of flooring has been listened to and we do change flooring where this is required for people's needs, however, some people still prefer carpet. We will continue to work with residents to meet their needs and preferences. Thank you for taking the time to pass on your thanks and appreciation.
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Submitted via Website • Report
Reply from Emily Manager, Manager at St Mary's Care Home
Thank you for the nice words. It was a pleasure to care for your dad, and wish we could have had a bit more time with him to get to know him and his family.
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Reply from Emily Manager, Manager at St Mary's Care Home
Thank you so much for taking the time to review the home; the staff have worked really hard to make St Mary's feel like home from home.
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Submitted via Postal Card • Report
Reply from Emily Manager, Manager at St Mary's Care Home
Thank you so much for your review; it's really nice hearing the positives when it's been such a hard year.
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