Care Homes Owned by Morar Living

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Morar Living
Morar UK believes that life is for living and strives to set new standards in enabling residents to make the most of later life. With a passion and dedication for caring, Morar UK's care homes offer a luxurious experience paired with an excellent level of care.

Among other perks of living at a Morar care home, residents enjoy superb cuisine prepared by professionally trained chefs. Each home features a private dining room where residents can celebrate special occasions with friends and family.

Each home also offers a wide range of stimulating activities tailored to each resident's abilities and interests. This provides residents with the opportunity to lead a fulfilling and active life, which is central to the Morar ethos.

Morar Living Locations (16)

 

16 Care Homes owned by Morar Living

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Hermitage House

102a Sinclair Street, Helensburgh G84 7RX 

9.9 19 reviews
"This care home is worlds apart, we visited many care homes all over the area and as far as Glasgow, but just didn't get the same friendly…"   Read all 19 reviews
Location Type Care Home

Morar Living is delighted to announce they have now opened their newest £m five star luxury care home, Hermitage House in Helensburgh. Morar Living, part of Simply UK, is now accepting new residents. The advanced and exceptional design resembles… Read more about Hermitage House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 64 Rooms from £1,450 / week
Hatfield Manor

Hatfield Avenue, Hatfield AL10 9UA 

9.9 27 reviews
"Mum has been at Hatfield Manor for around 10 weeks after 30 years in her own home. The team have been welcoming and caring and the…"   Read all 27 reviews
Location Type Care Home

Hatfield Manor is the newest addition to Morar Living, offering a thoughtfully designed environment where residents feel at home, supported, and part of a welcoming community. This purpose-built 81-bedroom home provides bright, spacious interiors… Read more about Hatfield Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 81 Rooms from £1,400 / week
Langham Manor

Prentice Road, Stowmarket IP14 1RD 

9.9 23 reviews
"I went to Langham Manor to visit my sister. It was her first day there. It was a very positive experience as the staff were all so…"   Read all 23 reviews
Location Type Care Home

Welcome to Langham Manor, a purpose-built, luxury 75-bed care home nestled close to the heart of Stowmarket on Prentice Road. Designed to the highest standards, Langham Manor combines sophisticated style with an unparalleled commitment to safety, comfort,… Read more about Langham Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 75 Rooms from £1,450 / week
Tantallon House

7 Tantallon Road, North Berwick EH39 5NF 

9.7 30 reviews
"The Care team at Tantallon House are amazing. They keep us updated about Mum's care and every time that we visit it is clear that they…"   Read all 30 reviews
Location Type Care Home

Tantallon House Care Home is a £15 million luxury setting offering 70 bedrooms over a huge 3,919.81m2. Set in the lovely seaside town of North Berwick, the five star home has been purpose built and carefully designed to offer residents luxurious living… Read more about Tantallon House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 70 Rooms from £1,500 / week
Trinity Manor

Shipston Road, Stratford-upon-Avon CV37 8GA 

9.7 15 reviews
"Trinity Manor is well-appointed and furnished to a high standard. The home offers a Cinema, Bistro, and Salon. The TV lounges, quiet rooms…"   Read all 15 reviews
Location Type Care Home

Trinity Manor is a purpose-built, 83-bed care home in Stratford-upon-Avon, offering a luxurious and welcoming environment. Designed with both comfort and style in mind, the home provides a light, spacious setting where residents can relax, socialise,… Read more about Trinity Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 83 Rooms from £1,300 / week
Townsend Manor

Evershed Fields, Soham, Ely CB7 6BE 

9.6 29 reviews
"I was never sure how my mum would adapt to living within a care home environment after living in a house that was isolated , but with us…"   Read all 29 reviews
Location Type Care Home

Townsend Manor, a five-star residence in Soham, is a new addition to the luxury Morar UK group and has been thoughtfully designed to be a true home for life. Every detail has been carefully considered to provide residents with not only top-quality care… Read more about Townsend Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 70 Rooms from £1,400 / week
Bridge of Weir

11 Kilmacolm Road, Bridge of Weir PA11 3PP 

9.6 31 reviews
"The staff at Bridge Of Weir are exceptional, they always ensure that they go above and beyond for their residents and their families.…"   Read all 31 reviews
Location Type Care Home

Welcome to Bridge of Weir Care Home, a care home within the Morar Living group, situated on the River Gryffe in Bridge of Weir. Bridge of Weir Care Home is a home that creates a place for residents to live and love their life. Here at Bridge of Weir… Read more about Bridge of Weir

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 74 Rooms from £1,539 / week
Marina View

Navigation Way, Ashton on Ribble, Preston PR2 2FT 

9.5 11 reviews
"We were invited as a family to take part in celebrations for Chinese New Year. The coffee lounge was nicely decorated in keeping with the…"   Read all 11 reviews
Location Type Care Home

Marina View is a purpose-built, state-of-the-art care home in Preston, overlooking the beautiful Preston Marina. As part of the Morar Living portfolio, Marina View combines luxury living with outstanding care, featuring 69 en-suite rooms and 16 independent… Read more about Marina View

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 87 Rooms from £1,400 / week
Castlehill Care Home

Castlehill Road, Off Cauldfield Road North, Cradlehall, Inverness IV2 5JU 

9.5 73 reviews
"My mom has been a resident at Castlehill for nearly four years. I could not wish for my mom to spend her twilight years in a more peaceful…"   Read all 73 reviews
Location Type Care Home

Castlehill House Care Home is a new purpose-built luxury care home in Inverness, the capital of the Highlands, widely considered one of Scotland’s most desirable places to live. Residents will enjoy exemplary standards of nursing care and a secure,… Read more about Castlehill Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 88 Rooms from £1,485 / week
Harbour House

131 New Street, Musselburgh EH21 6DH 

9.3 21 reviews
"After moving my mum from a large group care home to Harbour House the difference in her care and appearance has been remarkable. The staff…"   Read all 21 reviews
Location Type Care Home

Welcome to Harbour House, a care home within the Morar Living group. Harbour House is a home that creates a place for residents to live and love their life. Harbour House are committed and passionate about focussing on the ‘person’, supporting everyone… Read more about Harbour House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 43 Rooms from £1,399 / week
Oakeshott House

Springkerse Roundabout, Braehead, Stirling FK7 7XE 

9.1 30 reviews
"Excellent care home! Exceptional staff - always friendly, upbeat, positive, and very kind and gentle with the residents. Beautifully…"   Read all 30 reviews
Location Type Care Home

A Warm Welcome to Oakeshott House Care Home. Oakeshott House Care Home is a purpose-built luxury 84 bed care home, situated near the Peak Sports Centre and St. Modan’s High School in Stirling. The Care Home sits close to the city centre and the… Read more about Oakeshott House

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 84 Rooms from £1,399 / week
Kincairney House

137 Glover Street, Perth PH2 0TH 

9.0 31 reviews
"The staff at Kincairney House are very pleasant, helpful and caring. My father is thriving in the care home, he has made lots of friends…"   Read all 31 reviews
Location Type Care Home

Kincairney House Care Home is a purpose-built 80 bed luxury care home situated close to the city centre on Glover Street, Perth. Expertly designed, the home meets and exceeds all current Care Inspectorate requirements and provides the highest standards… Read more about Kincairney House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 80 Rooms from £1,589 / week
Escan Manor

Weirfield Road, Exeter EX2 4DN 

8.4 11 reviews
"The team take great pride and ensures that the atmosphere is relaxed, and welcoming and the residents are respected. It does have that…"   Read all 11 reviews
Location Type Care Home

Conveniently located in the extremely popular and highly sought after area of St Leonard’s, close to Exeter city centre, Escan Manor is a brand-new purpose built care home offering luxurious friendly living, along with a real sense of community and outstanding… Read more about Escan Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 72 Rooms from £1,550 / week
Pitreavie Castle Care Home

Castle Drive, Dunfermline KY11 8FX 

8.2 2 reviews
"My family's experience of Pitreavie Castle Care Home has been excellent from the first day we visited. This is a stunning building in a…"   Read all 2 reviews
Location Type Care Home

Pitreavie Castle care home in Dunfermline is a purpose built 60 bedded luxury care home giving people care and support in a welcoming homely environment. Trained, friendly staff treat care home residents with dignity and respect at all times. A… Read more about Pitreavie Castle Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 60 Rooms from £1,600 / week
Wimborne Manor
Opening Mar 2025

2 Lonsdale Road, Wimborne Minster BH21 2GA 

Location Type Care Home

Wimborne Manor care home in Poole cares for people with dignity and respect. Trained staff give residents the care they need in a friendly and social home. A wide range of activities are available for care home residents to enjoy that are tailored… Read more about Wimborne Manor

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • Substance Misuse
  • 67 Rooms
Morar @ St Andrews
Opening Mar 2025

Off Bells Brae, St Andrews KY16 9UB 

Location Type Care Home

Moror@St Andrews cares for people with dignity and respect. Trained staff give residents the care they need in a friendly and social home. A wide range of activities are available for care home residents to enjoy that are tailored to their interests.… Read more about Morar @ St Andrews

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Substance Misuse
  • 70 Rooms from £1,950 / week

Morar Living Reviews (353)

9.4
Morar Living has a Group Review Score of 9.4 (9.380) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Morar Living must have a Review Score.

Overall Experience

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Review of

Townsend Manor

from DAVID P (Husband of Resident) published on 19 March 2025
Overall Experience  Overall Experience 4.0 out of 5

I have found Townsend Manor Care Home a very nice place indeed. The staff are kindly - friendly and caring- nothing being too much trouble. Their patience is remarkable. It is a modern building with lots of facilities- more than i expected.
Sometimes when they are busy their are delays responding to
the call button- but when the emergency button is used they are there straight away.
i think it would given that nowhere is PERFECT Townsend Manor comes pretty close.
The food at Townsend Manor is very good and i would compare it to restaurant quality.

Reply from Sarah Ward, Home Manager at Townsend Manor

Thank you so much for your kind words and thoughtful review. We are delighted to hear that you have found Townsend Manor Care Home to be a welcoming and supportive place. Our team is dedicated to providing compassionate and attentive care, and it's wonderful to know that their kindness and patience have made a positive impression. We appreciate your feedback regarding response times during busy periods. While we always strive to be as prompt as possible, we are pleased that the emergency button system provides reassurance when needed. It's also fantastic to hear that you enjoy the food and consider it restaurant quality our catering team will be thrilled with your praise! Thank you again for your support and for recognising the hard work of our staff. If there is ever anything we can do to further enhance your experience, please do let us know.


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Review of

Townsend Manor

from Stuart F (Son of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I was never sure how my mum would adapt to living within a care home environment after living in a house that was isolated , but with us having the ability and support from the home management we personalised her room with pictures and some furniture from home and we created her a tub garden outside
her door . Mum now has a real connection with the staff who look after her and her sense of humour can be quite infectious , she now very much feels at home at Townsend and has become very settled , she can never speak highly enough of the staff and the care and consideration they show to her , my sister and feel if we have an issue with anything we can talk to someone to resolve it

Reply from Sarah Ward, Home Manager at Townsend Manor

Thank you so much for sharing your experience. It's truly heartwarming to hear how well your mum has settled into life at Townsend Manor. We understand how important it is to maintain a sense of home, and were delighted that the personal touches in her room and her tub garden have made a difference. Our team takes great pride in creating a warm, caring environment, and it's wonderful to know that your mum's sense of humour is bringing joy to those around her. We also appreciate your kind words about our staff, we strive to provide compassionate, attentive care not only to our residents but also to their families. It means the world to us that you and your sister feel comfortable reaching out whenever needed. Thank you again for your support and trust in Townsend Manor!


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Review of

Escan Manor

from Jon R (Son of Resident) published on 14 March 2025
Overall Experience  Overall Experience 4.0 out of 5

My parents (who both have dementia) have been at Escan Manor since Aug/Sept 2024. My father was at another home in Exeter (rated close to 10*, with an "Outstanding" CQC) but they told us they could not deal with him any more - in particular his tendency to shout if he has an urgent need. Several other
care homes refused to take him. Escan Manor, by contrast, has done an excellent job of managing his needs. I also find the staff much friendlier than at the previous home. As for my mother, the home has worked hard to help her settle in, especially in light of her anxiety and confusion. There have been personnel changes, but I regularly see care staff that I've got to know from previous visits. The home is purpose-built, well designed and v.warm (both parents really feel the cold). Can't say it's all been perfect (e.g. admin/communication is v.poor) - but for me, the most important thing is the care, which in my experience has been very good.

Reply from Diana Cole, Home Manager at Escan Manor

Thank you for taking the time to share your experience at Escan Manor. We truly appreciate your thoughtful and honest feedback.We are so pleased to hear that your parents are receiving the care and support they need and that our team has been able to manage your fathers needs effectively. We understand how important it is to provide a warm, welcoming, and compassionate environment, and its wonderful to hear that you've found our staff friendly and dedicated to helping both your parents feel comfortable.We acknowledge your concerns regarding administration and communication and sincerely appreciate your patience. Your feedback is invaluable in helping us improve, and we will certainly review our processes to ensure a smoother experience for families.Ultimately, the well-being of our residents is our top priority, and we are grateful for your trust in us. If there is anything more we can do to support you or your parents, please do not hesitate to reach out.


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Review of

Marina View

from C B (Daughter of Resident) published on 14 March 2025
Overall Experience  Overall Experience 5.0 out of 5

We were invited as a family to take part in celebrations for Chinese New Year. The coffee lounge was nicely decorated in keeping with the theme and added to the event. The staff were very welcoming and we all enjoyed the food and entertainment. It was so special to see mum and dad (residents) joining
in with the singing and dancing in such a supportive environment. Congratulations to the staff who worked hard and gave their time to make the evening a success.

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you so much for your wonderful feedback! Were delighted to hear that you and your family enjoyed the Chinese New Year celebrations at Marina View. It was truly a pleasure to welcome you all and to see your mum and dad joining in the singing and dancingits moments like these that make our community so special.Our team takes great pride in creating meaningful experiences for our residents and their families, and were so glad the decorations, food, and entertainment added to the occasion. Your kind words mean a lot to us, and well be sure to pass them on to the staff who worked hard to make the event a success.We look forward to welcoming you again soon!


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Review of

Townsend Manor

from K B (Daughter of Resident) published on 13 March 2025
Overall Experience  Overall Experience 5.0 out of 5

To put Mum into the care of all at Townsend Manor was the hardest decision of our lives and the guilt we feel has been overwhelming. But we have been reassured by the manager and her team, who have shown nothing but kindness and professionalism towards our Mum and indeed our family that we now know
this is the right move for Mum. The care staff are all amazing and we have seen them many times now encouraging and interacting with residents, and you feel they genuinely care and love their profession - they make a difference!
The home is clean and well cared for, the food is exceptional and we love the coffee shop area, where tea and cake with Mum feels like a treat. There are numerous activities planned during the week and it's a personal choice if residents choose to join in, but they are encouraged to and it's nice to see residents enjoying themselves.
There are areas that need improvement, but nothing in life is perfect, but this home is as near as you can get - a home from Home

Reply from Sarah Ward, Home Manager at Townsend Manor

Thank you so much for taking the time to share your heartfelt experience. We truly understand how difficult the decision can be, and we are so grateful for your trust in us to care for your mum. It means the world to hear that our team has helped reassure you and your family, and that you feel confident this was the right move for her.Our care team is dedicated to creating a warm, supportive, and engaging environment, and we're so pleased that you have seen first-hand the kindness, professionalism, and passion they bring to their roles. Knowing that your mum is comfortable and that you can enjoy special moments together, whether over tea and cake in the coffee shop or during activities, is exactly what we strive for.We appreciate your honest feedback and acknowledge that there is always room for improvement. We are continuously working to enhance our services, and your insights are invaluable in helping us achieve that.


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Review of

Tantallon House

from Martin L (Son of Resident) published on 11 March 2025
Overall Experience  Overall Experience 5.0 out of 5

The Care team at Tantallon House are amazing. They keep us updated about Mum's care and every time that we visit it is clear that they have a good interactive relationship with her.
She is happy and feels.."At Home!!"
it is like being in a Five Star Hotel.

Reply from Crystal Soriano, Home Manager at Tantallon House

We thank you for your kind and thoughtful review of our home. Your words truly mean a lot to the entire team who work hard everyday to provide the best possible care. It's wonderful to know that you've had a positive experience and your support helps others feel confident in our care as well.


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Review of

Hermitage House

from Robert C (Son of Resident) published on 3 March 2025
Overall Experience  Overall Experience 5.0 out of 5

This care home is worlds apart, we visited many care homes all over the area and as far as Glasgow, but just didn't get the same friendly welcoming feeling, the staff go above and beyond. The home is spotless and beautifully decorated. I couldn't ask for a nicer environment for my dad, he loves the
staff and has found a new lease of life. I can't thank the home enough and I feel happier knowing he is safe and happy.

Reply from Lynn Cumming, Manager at Hermitage House

Thank you so much for your kind review this means so much to all our hard working staff.


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Review of

Marina View

from D E (Son of Resident) published on 18 February 2025
Overall Experience  Overall Experience 5.0 out of 5

This care home is so good, very modern and clean and fresh and the staff are amazing and so friendly and very professional taking care of patients to a very high standard. The care home regularly puts on events such as singers etc and invites family and friends to come join in the activities, 5 star
right across the board.

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you so much for your wonderful review. We are delighted to hear that you find Marina View modern, clean, and welcoming. Our team takes great pride in providing the highest standard of care, ensuring that all our residents feel safe, comfortable, and valued. It's also fantastic to know that you enjoy our events and activities we love bringing residents, family, and friends together to create a warm and engaging community. Your kind words and five-star feedback mean so much to us, and we will be sure to share them with our staff. If there is anything more we can do to enhance your experience, please don't hesitate to let us know.


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Review of

Marina View

from W B (Resident) published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I really Couldn't want for a cleaner, nicer, more comfortable care home. Such good staff, very welcoming caring and helpful. You don't get many better places than this to retire. The food is excellent, some of the meals served wouldn't be out of place in a 4 or 5 star restaurant.

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you so much for your kind words and wonderful feedback! We are truly delighted to hear that you find our care home to be a clean, comfortable, and welcoming place. Our team takes great pride in providing the highest level of care and hospitality, and its heartwarming to know that their efforts are appreciated. Its also fantastic to hear that you enjoy our meals! We strive to provide nutritious and delicious dining experiences, and your praise means the world to our kitchen team. Your thoughtful review reinforces our commitment to creating a warm and supportive environment for all our residents. If there's ever anything more we can do to make your experience even better, please don't hesitate to let us know.


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Review of

Marina View

from Louise S (Daughter of Resident) published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff and management have been amazing in helping my father and myself with the transition. The care given has been excellent thus far and the chef and his team serve nothing short of an al-a carte menu. The activities co-ordinator ensures that the residents are kept stimulated which is a big plus
for someone like my father.

Reply from Jacquie Hamilton, Home Manager at Marina View

Thank you for your wonderful review. We are so pleased to hear that you and your father have had a positive experience with us. Transitioning to a new environment can be a big change, and we're delighted that our staff and management have been able to support you both throughout the process. It's fantastic to know that our care team has met your expectations and that your father is enjoying the meals prepared by our chef and his team. We take great pride in offering a varied and high-quality dining experience for our residents. We also truly appreciate your kind words about our activities coordinator. Keeping our residents engaged and stimulated is a key part of our commitment to providing a fulfilling and enjoyable environment. If there's ever anything more we can do to support you or your father, please don't hesitate to let us know.


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Review of

Townsend Manor

from M P (Daughter of Resident) published on 31 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mother has lived in Townsend Manor since May 2024. She was admitted after several weeks in hospital after an infection and following falls. She had a few previous admissions to hospital and it became clear that, aged 99, she needed 24-hour care. She received a very warm welcome from all the staff
- had a lovely ensuite bedroom with a door to the garden. Her care has been excellent, the activities provided have generally improved her quality of life and she and I know she is in the best possible place.

Reply from Sarah Ward, Home Manager at Townsend Manor

Thank you for your kind review. We're so pleased to hear that your mother has settled in well at Townsend Manor and that she's received a warm welcome from our team. It's wonderful to know that the ensuite bedroom and garden access have added to her comfort, and we're thrilled that the care and activities provided have positively impacted her quality of life. We are committed to ensuring that she continues to receive the highest standard of care, and we greatly appreciate your trust in us to look after her. Should you need anything further, please don't hesitate to let us know.


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Review of

Townsend Manor

from L F (Daughter of Resident) published on 30 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Townsend Manor since November 2022. He is constantly praising the excellent care he receives and how much he loves all the staff. Whenever I visit the staff are always friendly and will answer any questions I have on my dad's care. Sadly he does not like to go out of his
lounge so does not benefit from the excellent facilities, however, the activities staff do engage with him and encourage him to get involved. I am often there at mealtimes and have eaten at the home with our family and the food is excellent. The chefs go out of their way to ask if there is any particular food he would like which is great. The manageress is is often in early in the mornings and she is very approachable and supportive and listens to any comments or questions. I feel that the home is a friendly and welcoming place and I feel like the staff goes above and beyond to make Dad feel safe and happy.

Reply from Sarah Ward, Home Manager at Townsend Manor

Thank you for your kind words and for sharing your experience of Townsend Manor. Were delighted to hear that your dad feels safe, happy, and well cared for by our dedicated team. Creating a warm and welcoming environment is at the heart of what we do, so its wonderful to know our staffs commitment is recognised. It's also great to hear that you and your family have enjoyed meals here and that our chefs accommodate his preferences. While we respect his choice to stay in his lounge, our activities team will continue to engage him in ways that bring him joy. Your feedback means a great deal to us, and we truly appreciate your trust. Thank you again for your support. If there's ever anything more we can do, please don't hesitate to get in touch.


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Review of

Bridge of Weir

from D R (Relative of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff at Bridge Of Weir are exceptional, they always ensure that they go above and beyond for their residents and their families. Couldn't recommend this home enough, we are so happy to have chosen here for our loved one.

Reply from Claire Mcluckie, Home Manager at Bridge of Weir

Thank you for your positive review. It really gives the team a boost to know when we are getting it right for our residents and their families.


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Review of

Townsend Manor

from J P (Daughter of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

The care home resembles a 4/5 star hotel but sadly although the staff remain kind, caring and vigilant, it's clear that staff numbers have dropped since Mum arrived and sometimes they are at full stretch to cater for the needs of the residents. I do feel sometimes it seems a bit sparse on staff around
the home and at times Mum is still in bed at 11 am waiting for her personal care. The care home is always clean, tidy and warm and welcoming and the family are grateful that there are no restrictions on visiting and agree that with Mums' limitations she is now in the best place.

Reply from Sarah Ward, Home Manager at Townsend Manor

Thank you for your review. We're delighted to hear that you find Townsend Manor welcoming, clean, and well-maintained, and that our team's kindness and vigilance have left a positive impression. It's also reassuring to know your family feels confident that your mum is in the best place for her needs. We would like to assure you that we are always staffed in line with regulations to ensure the safety and care of our residents. While there may occasionally be busy moments, our team works tirelessly to meet the needs of every resident as promptly as possible. We also continually review our staffing levels to maintain the high standard of care that Townsend Manor is committed to providing. We're grateful for your understanding and your thoughtful observations, as they help us improve and refine our service. Please don't hesitate to reach out directly if you'd like to discuss this further or share any additional thoughts.


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Review of

Townsend Manor

from J A (Daughter of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Townsend Manor for 10 months now and in that time she has been well looked after. Despite her age and disabilities she takes part in many great activities that are on offer. She is happy and has made new friends as well as caught up with many she hasn't seen for a while.
She has built up good relationships with all her carers and everyone who supports her. The medical support on hand means I don't have to worry as much as did before she moved in.

Reply from Sarah Ward, Home Manager at Townsend Manor

Thank you for taking the time to share your experience. Its truly heartwarming to hear that your mother has been so well cared for during her 10 months at Townsend Manor. Were delighted that she is enjoying the activities we offer and that she has been able to make new friends while reconnecting with familiar faces. Creating a vibrant and supportive community is at the heart of what we do. It's also wonderful to know she has built meaningful relationships with her carers and feels supported by our team. Providing personalised care and ensuring our residents feel valued and comfortable is always our priority. We're especially pleased that the on-site medical support has given you peace of mind knowing that families can feel reassured is incredibly important to us. Thank you again for your thoughtful review. If there's ever anything more we can do to support your mother or your family, please don't hesitate to reach out.


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Review of

Townsend Manor

from Zena B (Daughter of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Townsend Manor. My mother and I have only been met with kindness, patience and understanding from all of the staff. They have done everything to help my mum settle and to make sure my mum has the correct medication and care. Townsend Manor home is beautifully decorated and has a feeling
of calm. The food is of a high standard and always well presented. The cafe area downstairs is a lovely touch.

Reply from Sarah Ward, Home Manager at Townsend Manor

Thank you for your glowing review of Townsend Manor. We're thrilled to hear that both you and your mother have experienced such kindness, patience, and understanding from our team. Helping new residents settle in comfortably and ensuring their care and medication are managed correctly is always our top priority. It's wonderful to know you appreciate the calm and beautifully decorated environment we've created, as well as the high standard of food and presentation. We're especially glad the Bistro area has made a positive impression - it's a space we love to see residents and visitors enjoy together. Your feedback means so much to us, and we're grateful for the time you've taken to share it. If there's ever anything more we can do to enhance your mother's experience, please don't hesitate to get in touch.


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Review of

Townsend Manor

from S F (Daughter of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has settled quickly into her spacious room and reports everyone is lovely to her and the food is good. She's enjoying having daily showers in her own wet room. Staff are kind and sensitive to her needs. They have encouraged her to be more mobile and social, where previously she had isolated
herself because of her hearing difficulties. The staff are always welcoming and helpful. My mother has enjoyed some of the activities when someone has helped her to access them. She loves the Bistro area when we visit, especially the cake! As visitors, we always feel welcome and relaxed.

Reply from Sarah Ward, Home Manager at Townsend Manor

Thank you so much for your lovely review. We're delighted to hear that your mother has settled in quickly and is enjoying her spacious room, the daily showers in her wet room, and, of course, the delicious cakes in the Bistro! It's wonderful to know that she feels well cared for and supported by our staff, and we're especially pleased that she's becoming more mobile and social. Encouraging our residents to feel connected and engaged is something we're passionate about, so it's heartening to hear she's enjoying the activities with a little extra help from our team. We're also thrilled that you and your family feel welcome and relaxed during visits - creating a warm and inviting environment for residents and visitors alike is very important to us. Thank you again for your kind words, and please don't hesitate to let us know if there's anything else we can do to make your mother's experience even better.


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Review of

Townsend Manor

from M B (Nephew of Resident) published on 28 January 2025
Overall Experience  Overall Experience 4.0 out of 5

We are generally pleased with the care that my uncle receives. I have, however, spoken to a staff member about the state of my uncle's clothes. He has several nice shirts, jumpers and trousers, but we often find him in grubby clothes. I've tried to encourage him to put his clothes out for washing, but
he says he will wash them himself, which he doesn't. The staff member I spoke to is going to check his wardrobe, get rid of anything not worth keeping and make sure that anything grubby gets washed. Otherwise he seems quite happy at Townsend.

Reply from Sarah Ward, Home Manager at Townsend Manor

Thank you for your review. We're delighted to hear that your uncle is generally happy at Townsend Manor, and we appreciate you bringing up your observations about his clothing. It's important to us that all residents feel comfortable and well-presented, and we're glad you spoke with a team member to address this. They are already working to ensure his wardrobe is organised, unsuitable items are removed, and anything that needs laundering is taken care of promptly. We'll continue to support your uncle in maintaining his preferred appearance. We're grateful for your input, as it helps us refine our care and support. If there's anything more you'd like to discuss, please don't hesitate to reach out.


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Review of

Townsend Manor

from Bridget C (Daughter of Resident) published on 28 January 2025
Overall Experience  Overall Experience 4.0 out of 5

The care my mother receives is very good, there are a few negatives but on the whole I am very happy. It does slightly shock me that there are often services not working fridges, dishwashers. Which I think are a given in quality care homes. The staff are delightful and always on hand although occasionally
there has been no staff in the sitting room where my mother sits.

Reply from Sarah Ward, Home Manager at Townsend Manor

Thank you for your review and for highlighting both the positives and areas where we can improve. We're delighted to hear that you're happy with the care your mother receives and that our staff's dedication stands out to you. We understand how important reliable services are in ensuring a smooth experience. While occasional technical issues may occur, we always work to resolve them promptly to minimise any disruption. We also continuously strive to ensure communal areas are well-supervised to provide comfort and support for all residents. Your insights are greatly appreciated and help us in our commitment to providing the highest standard of care. If there's anything further we can assist with, please don't hesitate to get in touch.


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Review of

Pitreavie Castle Care Home

from Debbie D (Daughter of Resident) published on 28 January 2025
Overall Experience  Overall Experience 5.0 out of 5

My family's experience of Pitreavie Castle Care Home has been excellent from the first day we visited. This is a stunning building in a very convenient location with lovely communal areas. It's been a very emotional transition both for my mum and the family and the team at Pitreavie Castle have supported
us along the way. The reception team, management, nursing staff and all the background workers have been so kind and caring. It's comforting to know our mum is surrounded by such a great team. Family visits have turned into fun experiences with all ages welcome. Nothing is too much trouble for the Pitreavie Castle team. Looking forward to seeing the patients enjoy activities with the new coordinator. Highly recommend.

Reply from Neil Bruce, Home Manager at Pitreavie Castle Care Home

Thank you for your lovely review. It's been a pleasure to have helped in any way that we can and support you as a family. Will share your experience with the staff and yes, looking forward to all the activities that will happen at Pitreavie Castle Care Home in 2025. Kind Regards, Home Manager and team at Pitreavie Castle Care Home.


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Frequently Asked Questions about Morar Living

How many Care Homes does Morar Living own?

Morar Living own 16 Care Homes.

Which Morar Living Care Homes have the highest review score?

Hermitage House, Hatfield Manor & Langham Manor have the highest review score.