102a Sinclair Street, Helensburgh G84 7RX
"This care home is worlds apart, we visited many care homes all over the area and as far as Glasgow, but just didn't get the same friendly…" Read all 19 reviews
Morar Living is delighted to announce they have now opened their newest £m five star luxury care home, Hermitage House in Helensburgh. Morar Living, part of Simply UK, is now accepting new residents. The advanced and exceptional design resembles… Read more about Hermitage House
Hatfield Avenue, Hatfield AL10 9UA
"Mum has been at Hatfield Manor for around 10 weeks after 30 years in her own home. The team have been welcoming and caring and the…" Read all 27 reviews
Hatfield Manor is the newest addition to Morar Living, offering a thoughtfully designed environment where residents feel at home, supported, and part of a welcoming community. This purpose-built 81-bedroom home provides bright, spacious interiors… Read more about Hatfield Manor
Prentice Road, Stowmarket IP14 1RD
"I went to Langham Manor to visit my sister. It was her first day there. It was a very positive experience as the staff were all so…" Read all 23 reviews
Welcome to Langham Manor, a purpose-built, luxury 75-bed care home nestled close to the heart of Stowmarket on Prentice Road. Designed to the highest standards, Langham Manor combines sophisticated style with an unparalleled commitment to safety, comfort,… Read more about Langham Manor
7 Tantallon Road, North Berwick EH39 5NF
"The Care team at Tantallon House are amazing. They keep us updated about Mum's care and every time that we visit it is clear that they…" Read all 30 reviews
Tantallon House Care Home is a £15 million luxury setting offering 70 bedrooms over a huge 3,919.81m2. Set in the lovely seaside town of North Berwick, the five star home has been purpose built and carefully designed to offer residents luxurious living… Read more about Tantallon House
Shipston Road, Stratford-upon-Avon CV37 8GA
"Trinity Manor is well-appointed and furnished to a high standard. The home offers a Cinema, Bistro, and Salon. The TV lounges, quiet rooms…" Read all 15 reviews
Trinity Manor is a purpose-built, 83-bed care home in Stratford-upon-Avon, offering a luxurious and welcoming environment. Designed with both comfort and style in mind, the home provides a light, spacious setting where residents can relax, socialise,… Read more about Trinity Manor
Evershed Fields, Soham, Ely CB7 6BE
"I was never sure how my mum would adapt to living within a care home environment after living in a house that was isolated , but with us…" Read all 29 reviews
Townsend Manor, a five-star residence in Soham, is a new addition to the luxury Morar UK group and has been thoughtfully designed to be a true home for life. Every detail has been carefully considered to provide residents with not only top-quality care… Read more about Townsend Manor
11 Kilmacolm Road, Bridge of Weir PA11 3PP
"The staff at Bridge Of Weir are exceptional, they always ensure that they go above and beyond for their residents and their families.…" Read all 31 reviews
Welcome to Bridge of Weir Care Home, a care home within the Morar Living group, situated on the River Gryffe in Bridge of Weir. Bridge of Weir Care Home is a home that creates a place for residents to live and love their life. Here at Bridge of Weir… Read more about Bridge of Weir
Navigation Way, Ashton on Ribble, Preston PR2 2FT
"We were invited as a family to take part in celebrations for Chinese New Year. The coffee lounge was nicely decorated in keeping with the…" Read all 11 reviews
Marina View is a purpose-built, state-of-the-art care home in Preston, overlooking the beautiful Preston Marina. As part of the Morar Living portfolio, Marina View combines luxury living with outstanding care, featuring 69 en-suite rooms and 16 independent… Read more about Marina View
Castlehill Road, Off Cauldfield Road North, Cradlehall, Inverness IV2 5JU
"My mom has been a resident at Castlehill for nearly four years. I could not wish for my mom to spend her twilight years in a more peaceful…" Read all 73 reviews
Castlehill House Care Home is a new purpose-built luxury care home in Inverness, the capital of the Highlands, widely considered one of Scotland’s most desirable places to live. Residents will enjoy exemplary standards of nursing care and a secure,… Read more about Castlehill Care Home
131 New Street, Musselburgh EH21 6DH
"After moving my mum from a large group care home to Harbour House the difference in her care and appearance has been remarkable. The staff…" Read all 21 reviews
Welcome to Harbour House, a care home within the Morar Living group. Harbour House is a home that creates a place for residents to live and love their life. Harbour House are committed and passionate about focussing on the ‘person’, supporting everyone… Read more about Harbour House
Springkerse Roundabout, Braehead, Stirling FK7 7XE
"Excellent care home! Exceptional staff - always friendly, upbeat, positive, and very kind and gentle with the residents. Beautifully…" Read all 30 reviews
A Warm Welcome to Oakeshott House Care Home. Oakeshott House Care Home is a purpose-built luxury 84 bed care home, situated near the Peak Sports Centre and St. Modan’s High School in Stirling. The Care Home sits close to the city centre and the… Read more about Oakeshott House
137 Glover Street, Perth PH2 0TH
"The staff at Kincairney House are very pleasant, helpful and caring. My father is thriving in the care home, he has made lots of friends…" Read all 31 reviews
Kincairney House Care Home is a purpose-built 80 bed luxury care home situated close to the city centre on Glover Street, Perth. Expertly designed, the home meets and exceeds all current Care Inspectorate requirements and provides the highest standards… Read more about Kincairney House
Weirfield Road, Exeter EX2 4DN
"The team take great pride and ensures that the atmosphere is relaxed, and welcoming and the residents are respected. It does have that…" Read all 11 reviews
Conveniently located in the extremely popular and highly sought after area of St Leonard’s, close to Exeter city centre, Escan Manor is a brand-new purpose built care home offering luxurious friendly living, along with a real sense of community and outstanding… Read more about Escan Manor
Castle Drive, Dunfermline KY11 8FX
"My family's experience of Pitreavie Castle Care Home has been excellent from the first day we visited. This is a stunning building in a…" Read all 2 reviews
Pitreavie Castle care home in Dunfermline is a purpose built 60 bedded luxury care home giving people care and support in a welcoming homely environment. Trained, friendly staff treat care home residents with dignity and respect at all times. A… Read more about Pitreavie Castle Care Home
Wimborne Manor care home in Poole cares for people with dignity and respect. Trained staff give residents the care they need in a friendly and social home. A wide range of activities are available for care home residents to enjoy that are tailored… Read more about Wimborne Manor
Moror@St Andrews cares for people with dignity and respect. Trained staff give residents the care they need in a friendly and social home. A wide range of activities are available for care home residents to enjoy that are tailored to their interests.… Read more about Morar @ St Andrews
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Reply from Sarah Ward, Home Manager at Townsend Manor
Thank you so much for your kind words and thoughtful review. We are delighted to hear that you have found Townsend Manor Care Home to be a welcoming and supportive place. Our team is dedicated to providing compassionate and attentive care, and it's wonderful to know that their kindness and patience have made a positive impression. We appreciate your feedback regarding response times during busy periods. While we always strive to be as prompt as possible, we are pleased that the emergency button system provides reassurance when needed. It's also fantastic to hear that you enjoy the food and consider it restaurant quality our catering team will be thrilled with your praise! Thank you again for your support and for recognising the hard work of our staff. If there is ever anything we can do to further enhance your experience, please do let us know.
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Reply from Sarah Ward, Home Manager at Townsend Manor
Thank you so much for sharing your experience. It's truly heartwarming to hear how well your mum has settled into life at Townsend Manor. We understand how important it is to maintain a sense of home, and were delighted that the personal touches in her room and her tub garden have made a difference. Our team takes great pride in creating a warm, caring environment, and it's wonderful to know that your mum's sense of humour is bringing joy to those around her. We also appreciate your kind words about our staff, we strive to provide compassionate, attentive care not only to our residents but also to their families. It means the world to us that you and your sister feel comfortable reaching out whenever needed. Thank you again for your support and trust in Townsend Manor!
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Reply from Diana Cole, Home Manager at Escan Manor
Thank you for taking the time to share your experience at Escan Manor. We truly appreciate your thoughtful and honest feedback.We are so pleased to hear that your parents are receiving the care and support they need and that our team has been able to manage your fathers needs effectively. We understand how important it is to provide a warm, welcoming, and compassionate environment, and its wonderful to hear that you've found our staff friendly and dedicated to helping both your parents feel comfortable.We acknowledge your concerns regarding administration and communication and sincerely appreciate your patience. Your feedback is invaluable in helping us improve, and we will certainly review our processes to ensure a smoother experience for families.Ultimately, the well-being of our residents is our top priority, and we are grateful for your trust in us. If there is anything more we can do to support you or your parents, please do not hesitate to reach out.
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Reply from Jacquie Hamilton, Home Manager at Marina View
Thank you so much for your wonderful feedback! Were delighted to hear that you and your family enjoyed the Chinese New Year celebrations at Marina View. It was truly a pleasure to welcome you all and to see your mum and dad joining in the singing and dancingits moments like these that make our community so special.Our team takes great pride in creating meaningful experiences for our residents and their families, and were so glad the decorations, food, and entertainment added to the occasion. Your kind words mean a lot to us, and well be sure to pass them on to the staff who worked hard to make the event a success.We look forward to welcoming you again soon!
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Reply from Sarah Ward, Home Manager at Townsend Manor
Thank you so much for taking the time to share your heartfelt experience. We truly understand how difficult the decision can be, and we are so grateful for your trust in us to care for your mum. It means the world to hear that our team has helped reassure you and your family, and that you feel confident this was the right move for her.Our care team is dedicated to creating a warm, supportive, and engaging environment, and we're so pleased that you have seen first-hand the kindness, professionalism, and passion they bring to their roles. Knowing that your mum is comfortable and that you can enjoy special moments together, whether over tea and cake in the coffee shop or during activities, is exactly what we strive for.We appreciate your honest feedback and acknowledge that there is always room for improvement. We are continuously working to enhance our services, and your insights are invaluable in helping us achieve that.
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Reply from Crystal Soriano, Home Manager at Tantallon House
We thank you for your kind and thoughtful review of our home. Your words truly mean a lot to the entire team who work hard everyday to provide the best possible care. It's wonderful to know that you've had a positive experience and your support helps others feel confident in our care as well.
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Reply from Lynn Cumming, Manager at Hermitage House
Thank you so much for your kind review this means so much to all our hard working staff.
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Reply from Jacquie Hamilton, Home Manager at Marina View
Thank you so much for your wonderful review. We are delighted to hear that you find Marina View modern, clean, and welcoming. Our team takes great pride in providing the highest standard of care, ensuring that all our residents feel safe, comfortable, and valued. It's also fantastic to know that you enjoy our events and activities we love bringing residents, family, and friends together to create a warm and engaging community. Your kind words and five-star feedback mean so much to us, and we will be sure to share them with our staff. If there is anything more we can do to enhance your experience, please don't hesitate to let us know.
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Reply from Jacquie Hamilton, Home Manager at Marina View
Thank you so much for your kind words and wonderful feedback! We are truly delighted to hear that you find our care home to be a clean, comfortable, and welcoming place. Our team takes great pride in providing the highest level of care and hospitality, and its heartwarming to know that their efforts are appreciated. Its also fantastic to hear that you enjoy our meals! We strive to provide nutritious and delicious dining experiences, and your praise means the world to our kitchen team. Your thoughtful review reinforces our commitment to creating a warm and supportive environment for all our residents. If there's ever anything more we can do to make your experience even better, please don't hesitate to let us know.
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Reply from Jacquie Hamilton, Home Manager at Marina View
Thank you for your wonderful review. We are so pleased to hear that you and your father have had a positive experience with us. Transitioning to a new environment can be a big change, and we're delighted that our staff and management have been able to support you both throughout the process. It's fantastic to know that our care team has met your expectations and that your father is enjoying the meals prepared by our chef and his team. We take great pride in offering a varied and high-quality dining experience for our residents. We also truly appreciate your kind words about our activities coordinator. Keeping our residents engaged and stimulated is a key part of our commitment to providing a fulfilling and enjoyable environment. If there's ever anything more we can do to support you or your father, please don't hesitate to let us know.
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Reply from Sarah Ward, Home Manager at Townsend Manor
Thank you for your kind review. We're so pleased to hear that your mother has settled in well at Townsend Manor and that she's received a warm welcome from our team. It's wonderful to know that the ensuite bedroom and garden access have added to her comfort, and we're thrilled that the care and activities provided have positively impacted her quality of life. We are committed to ensuring that she continues to receive the highest standard of care, and we greatly appreciate your trust in us to look after her. Should you need anything further, please don't hesitate to let us know.
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Reply from Sarah Ward, Home Manager at Townsend Manor
Thank you for your kind words and for sharing your experience of Townsend Manor. Were delighted to hear that your dad feels safe, happy, and well cared for by our dedicated team. Creating a warm and welcoming environment is at the heart of what we do, so its wonderful to know our staffs commitment is recognised. It's also great to hear that you and your family have enjoyed meals here and that our chefs accommodate his preferences. While we respect his choice to stay in his lounge, our activities team will continue to engage him in ways that bring him joy. Your feedback means a great deal to us, and we truly appreciate your trust. Thank you again for your support. If there's ever anything more we can do, please don't hesitate to get in touch.
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Reply from Claire Mcluckie, Home Manager at Bridge of Weir
Thank you for your positive review. It really gives the team a boost to know when we are getting it right for our residents and their families.
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Reply from Sarah Ward, Home Manager at Townsend Manor
Thank you for your review. We're delighted to hear that you find Townsend Manor welcoming, clean, and well-maintained, and that our team's kindness and vigilance have left a positive impression. It's also reassuring to know your family feels confident that your mum is in the best place for her needs. We would like to assure you that we are always staffed in line with regulations to ensure the safety and care of our residents. While there may occasionally be busy moments, our team works tirelessly to meet the needs of every resident as promptly as possible. We also continually review our staffing levels to maintain the high standard of care that Townsend Manor is committed to providing. We're grateful for your understanding and your thoughtful observations, as they help us improve and refine our service. Please don't hesitate to reach out directly if you'd like to discuss this further or share any additional thoughts.
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Reply from Sarah Ward, Home Manager at Townsend Manor
Thank you for taking the time to share your experience. Its truly heartwarming to hear that your mother has been so well cared for during her 10 months at Townsend Manor. Were delighted that she is enjoying the activities we offer and that she has been able to make new friends while reconnecting with familiar faces. Creating a vibrant and supportive community is at the heart of what we do. It's also wonderful to know she has built meaningful relationships with her carers and feels supported by our team. Providing personalised care and ensuring our residents feel valued and comfortable is always our priority. We're especially pleased that the on-site medical support has given you peace of mind knowing that families can feel reassured is incredibly important to us. Thank you again for your thoughtful review. If there's ever anything more we can do to support your mother or your family, please don't hesitate to reach out.
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Reply from Sarah Ward, Home Manager at Townsend Manor
Thank you for your glowing review of Townsend Manor. We're thrilled to hear that both you and your mother have experienced such kindness, patience, and understanding from our team. Helping new residents settle in comfortably and ensuring their care and medication are managed correctly is always our top priority. It's wonderful to know you appreciate the calm and beautifully decorated environment we've created, as well as the high standard of food and presentation. We're especially glad the Bistro area has made a positive impression - it's a space we love to see residents and visitors enjoy together. Your feedback means so much to us, and we're grateful for the time you've taken to share it. If there's ever anything more we can do to enhance your mother's experience, please don't hesitate to get in touch.
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Reply from Sarah Ward, Home Manager at Townsend Manor
Thank you so much for your lovely review. We're delighted to hear that your mother has settled in quickly and is enjoying her spacious room, the daily showers in her wet room, and, of course, the delicious cakes in the Bistro! It's wonderful to know that she feels well cared for and supported by our staff, and we're especially pleased that she's becoming more mobile and social. Encouraging our residents to feel connected and engaged is something we're passionate about, so it's heartening to hear she's enjoying the activities with a little extra help from our team. We're also thrilled that you and your family feel welcome and relaxed during visits - creating a warm and inviting environment for residents and visitors alike is very important to us. Thank you again for your kind words, and please don't hesitate to let us know if there's anything else we can do to make your mother's experience even better.
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Reply from Sarah Ward, Home Manager at Townsend Manor
Thank you for your review. We're delighted to hear that your uncle is generally happy at Townsend Manor, and we appreciate you bringing up your observations about his clothing. It's important to us that all residents feel comfortable and well-presented, and we're glad you spoke with a team member to address this. They are already working to ensure his wardrobe is organised, unsuitable items are removed, and anything that needs laundering is taken care of promptly. We'll continue to support your uncle in maintaining his preferred appearance. We're grateful for your input, as it helps us refine our care and support. If there's anything more you'd like to discuss, please don't hesitate to reach out.
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Reply from Sarah Ward, Home Manager at Townsend Manor
Thank you for your review and for highlighting both the positives and areas where we can improve. We're delighted to hear that you're happy with the care your mother receives and that our staff's dedication stands out to you. We understand how important reliable services are in ensuring a smooth experience. While occasional technical issues may occur, we always work to resolve them promptly to minimise any disruption. We also continuously strive to ensure communal areas are well-supervised to provide comfort and support for all residents. Your insights are greatly appreciated and help us in our commitment to providing the highest standard of care. If there's anything further we can assist with, please don't hesitate to get in touch.
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Reply from Neil Bruce, Home Manager at Pitreavie Castle Care Home
Thank you for your lovely review. It's been a pleasure to have helped in any way that we can and support you as a family. Will share your experience with the staff and yes, looking forward to all the activities that will happen at Pitreavie Castle Care Home in 2025. Kind Regards, Home Manager and team at Pitreavie Castle Care Home.
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