Only the locations & reviews in Perth & Kinross for Morar Living are showing below.
View the details of all 16 locations (with 368 reviews) owned by Morar Living
137 Glover Street, Perth PH2 0TH
"Mum was admitted to Kincairney House for end of life care. Sadly she was not aware of her surroundings. My brothers had her room set up…" Read all 32 reviews
Kincairney House Care Home is a purpose-built 80 bed luxury care home situated close to the city centre on Glover Street, Perth. Expertly designed, the home meets and exceeds all current Care Inspectorate requirements and provides the highest standards… Read more about Kincairney House
Submitted via Website • Report
Reply from Kincairney House, Home Manager at Kincairney House
Thank you so much for your moving and heartfelt words. We are deeply sorry for your loss, and our thoughts remain with you and your family during this time.It was our privilege to care for your mum in her final days, and we are truly honoured that you entrusted us with such an important responsibility. We understand how difficult it is to face such moments, and it means the world to us that you felt supported, comforted, and cared for during your time here.We are especially touched to know that the room's atmosphere, the personal touches, and our team's attentiveness brought you a sense of peace. It's incredibly meaningful to us that we could offer not only comfort to your mum, but also to you and your family, and that our staff were able to honour her life and dignity in a way that resonated with you.Please know that your kind words will be shared with the whole team-they will mean so much to everyone who had the privilege of supporting your mum and your family.
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Submitted via Website • Report
Reply from Gwen McKenzie, Regional Manager at Kincairney House
We are sorry your experience fell short of that which we aim to deliver. We are committed to working with residents and their loved ones to ensure we deliver a 5 star experience.
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Submitted via Website • Report
Reply from Gwen McKenzie, Regional Manager at Kincairney House
We are sorry that the experience you have received has fallen short of the standard we aim to provide. We are committed to working with residents and their loved ones to ensure we provide a high standard of care.
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Submitted via Postal Card • Report
Reply from Beba Graham, Manager at Kincairney House
Thank you for your kind words, myself and staff are happy to hear this.
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Submitted via Website • Report
Reply from Bebe Graham, Manager at Kincairney House
Dad is a pleasure to look after, staff and I would like to thank you for your kind words.
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Submitted via Website • Report
Reply from Beba Graham, Manager at Kincairney House
Staff and I would like to thank you for your kind words
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Submitted via Website • Report
Reply from Beba Graham, Manager at Kincairney House
Thank you for your kind words, myself and staff appreciate your comments.
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Submitted via Website • Report
Reply from Beba Graham, Manager at Kincairney House
Thank you for your kind words, myself and staff appreciate the positive comment.
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Reply from Beba Graham, Manager at Kincairney House
Myself and the staff would like to thank you for your kind words.
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Submitted via Postal Card • Report
Reply from Beba Graham, Manager at Kincairney House
Myself and staff at Kincairney House would like to thank you for your kind words.
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Submitted via Postal Card • Report
Reply from Beba Graham, Manager at Kincairney House
Thank you for your kind words, it was lovely to meet you.
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Submitted via Website • Report
Reply from Kirsty Summers, Resident Relations Manager at Kincairney House
Thank you very much for the lovely review. We are delighted to hear Dad is getting the best care and you are happy with Kincairney House.
Please let us know anything you need.
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Submitted via Website • Report
Reply from Linda Meston, Managing Director at Kincairney House
We are very disappointed with this feedback and wholly dispute the accuracy of the statement. The reviewer was fully aware that her relative's needs had changed and therefore she was advised that Kincairney House could no longer meet the individual's needs.
The reviewer's relative had become abusive to staff and other residents. Sadly, and reluctantly, we had no other option but to serve notice to the family that other more suitable accommodation would better meet their relative's needs.
This was a very unfortunate and unique situation and we understand the individual is now resident at another location where we hope she will be more settled.
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Submitted via Postal Card • Report
Reply from Julie, Enquiries at Kincairney House
Thank you so much for your kind words, we appreciate your feedback and we are delighted your husband has settled in so well.
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Submitted via Website • Report
Reply from Jacqueline Morrison, Home Manager at Kincairney House
Thank you so much, your dad is a pleasure to look after.
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Submitted via Postal Card • Report
Reply from Enquiries Morar UK, Enquiries at Kincairney House
E S you are a dream, thank you so much.
Jackie
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