Morar Living in Renfrewshire | 1 Care Home

Review of
Bridge of Weir
from D R (Relative of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

The staff at Bridge Of Weir are exceptional, they always ensure that they go above and beyond for their residents and their families. Couldn't recommend this home enough, we are so happy to have chosen here for our loved one.

Reply from Claire Mcluckie, Home Manager at Bridge of Weir

Thank you for your positive review. It really gives the team a boost to know when we are getting it right for our residents and their families.

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Review of
Bridge of Weir
from Gillian F (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

Cannot express how grateful we are for the care provided for our dad.
We were so anxious prior to Dad moving into nursing care however the wonderful staff at Morar have alleviated all those concerns.
The facilities are second to none but more importantly, the staff have got to know our dad, he always

looks clean and well cared for (which absolutely did not happen in hospital, unfortunately).
The staff go out of their way to organise activities and events for all the residents and Dad enjoys taking part.
I appreciate the fact that staff don't pressurise Dad to attend activities when he prefers not to go, instead they respect his views.
The online care plan and online memory box function are great for families.
We can upload photos for Dad to see and staff log when Dad has seen anything and how he reacted.
It's a great way of maintaining connections on when we can't visit.
We truly feel our dad is in the best hands at Morar.

Reply from Claire Mcluckie, Home manager at Bridge of Weir

Thank you for your wonderful review. We are all so pleased that we are getting things right for your dad and you all.

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Review of
Bridge of Weir
from Donnie H (Son of Resident) published on 29 November 2024

Submitted via Postal Card • Report

Overall Experience

Bridge of weir care home staff exceptionally helpful, friendly and supportive. Our Dad is well looked after and knowing this and feeling that he is safe at all times is of great comfort to the family.

Reply from Claire McLuckie, Home manager at Bridge of Weir

Your father is a wonderful man and it is a privilege to care for him.Thank you for your positive review, My team and I are delighted.

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Review of
Bridge of Weir
from Karen M (Wife of Resident) published on 4 November 2024

Submitted via Postal Card • Report

Overall Experience

The management and staff at Morar Living, Bridge of Weir are kind, professional, caring and treat residents and families like their own family. The team ensure residents are treated with respect at all times and that makes my journey less traumatic, seeing my husband cope with dementia. I have the utmost

respect for all the caring staff who have a very challenging job. The manager has an open-door policy for families which is unheard of in these times.

Reply from Claire McLuckie, Home Manager at Bridge of Weir

Thank you for your wonderful review. It is a privilege to support both your lovely husband and you.

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Review of
Bridge of Weir
from Linda G (Resident) published on 21 October 2024

Submitted via Website • Report

Overall Experience

I have been staying at Bridge of Weir Care Home since December 2023 and wanted to say how content I am. Everyone on the staff treats me really well and the whole environment is superb. They go above and beyond to make sure my every comfort and needs are met. From the outset, they took the time to get

to know me and to understand what my individual preferences were and regularly check with me that I am happy with the service they are providing. Their personal and caring approach has made a huge difference to me; to my style of living and my freedom to get involved in events and activities and "do my own thing". I feel very safe here and that all aspects of my retirement could not be catered for any better. It truly is an exceptional place to live.

Reply from claire mcluckie, Home manager at Bridge of Weir

You are an absolute delight and it is a privilege to know and support you. Thank you for taking the time to put this review in, it really does mean the world to the whole team.

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Review of
Bridge of Weir
from L W (Niece of Resident) published on 21 October 2024

Submitted via Website • Report

Overall Experience

My auntie has lived at Bridge of Weir for six months now and it is like having my auntie back again, she is living her best life, making lots of new friends, taking part in the morning exercise class. The stress and worry we, as a family, had before my auntie moved in is night and day.
The management

team are fantastic and very approachable, the member of staff on front of house always has a smile and a coffee (the real stuff) for everyone coming in to visit. The activity team make activities that spark my auntie's interests, which was a challenge but they listened to her life and used her experiences so she enjoys life again.
The nurses and care staff are brilliant, they spend time with my aunt, encourage her to remain independent but support her when she struggles. Domestic staff keep her room clean and tidy, kitchen staff give her meals she actually likes with lots of snacks and treats. I can not sing their praises enough. Thank you to all the staff, from myself and all of our family.

Reply from claire mcluckie, Home manager at Bridge of Weir

Thank you for your wonderful review, you have made our week! The whole team are working hard to ensure that all our residents and their families are cared for and supported to the highest standards. We are delighted to know that we are achieving that for your aunt and you all.

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Review of
Bridge of Weir
from Joan C (Daughter of Resident) published on 24 May 2024

Submitted via Website • Report

Overall Experience

Mum has been a resident at B.O.W. since Sep 2023. I wanted to thank the entire team at Morar for the exceptional care they provide to Mum.
Mum is always treated with dignity, respect, and compassion. All staff go above and beyond to ensure Mum's every comfort and needs are met.
They have taken the

time to get to know Mum as an individual and cater to her preferences. This personalised approach has made a world of difference in Mum's adjustment.
B.O.W offers a wonderful environment. We as a family especially enjoy the beautiful quiet lounge areas where we can reminisce with Mum over a coffee and a piece of cake. I am particularly impressed with the focus on resident independence. The staff encourages Mum to maintain her own routines as much as possible, which is so important for her well-being.
Thanks to Bridge of Weir Care Home, Mum is happy, looked after, and thriving. I have great peace of mind knowing Mum is in such capable and caring hands. This is an exceptional care home.

Reply from claire mcluckie, Home manager at Bridge of Weir

Thank you so much for your wonderful review. Caring for your mum is an absolute pleasure. Getting such positive feedback means the world to the whole team. Thank you.

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Review of
Bridge of Weir
from Jean D (Daughter of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience

My mother has been at Bridge of Weir Care Home for coming up 2 years. There have been issues in the past but over the last couple of months things have become so much better. There have been great improvements. The management are approachable and have implemented great things throughout the home. All

issues are dealt with in a prompt and pleasantly efficient manner. Well done.

Reply from Claire Mcluckie, Home manager at Bridge of Weir

Thank you for your wonderful review Jean. It means the world to myself and all the team. Your mum is an absolute to care for!

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Review of
Bridge of Weir
from John S (Son of Resident) published on 15 May 2024

Submitted via Website • Report

Overall Experience

My dad has been a resident since Oct 2022.
The care home has gone through a lot of staff changes. From February 2024 there have been big changes and have been driven by the new management team. The manager and her deputy are excellent and a credit to the company.
Permanent staff now provide the care,

communication is excellent and an open door policy to family and residents.
The restrictions for visiting times have all been removed and family and friends can visit at any time.
All the departments that help the care home function are tremendous and work as a team and if anything my dad needs to change all you have to do is ask and it is done.
I write this review and I am fortunate that I can visit my dad every day and can honestly say from when he first arrived in October 2022 the care home is now functioning as how I would want care provided for my dad and all the departments within the care home are excellent.

Reply from claire mcluckie, Home manager at Bridge of Weir

Thank you so much for your fantastic review. The whole BOW team works hard to ensure that our residents and families all receive the best care outcomes and I am so pleased that you and your father are now experiencing that.

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Review of
Bridge of Weir
from Alexander E (Nephew of Resident) published on 9 May 2024

Submitted via Website • Report

Overall Experience

I don't get down as often as I like. However, on my most recent visit, I was hugely surprised and pleased by the changes that have occurred, my uncle seemed more content than ever and engaged with the surroundings. There is a definite change in atmosphere and a buzz about the home. I noticed changes

such as plants on the balcony, making the area a much more pleasant place to sit and enjoy. My uncle loved the singer and piano player that had recently been and performed. The care has also improved and my aunt sang the praises of the management. Previously, there were issues in getting the right care and getting anything done. The new manager is approachable and seems to be able to achieve what she says she is going to do, my aunt's words, I never met her however she was in on a Sunday and I believe she was sorting out the plants. For me, I definitely felt and saw a positive change in everyone at the home, staff and residents all seemed more lively and certainly, my uncle seemed in fine spirits.

Reply from Claire McLuckie, Home manager at Bridge of Weir

Thank you so much for your wonderful review. It means so much to us all at Bridge of Weir Care Home. We are delighted that you, your aunt and most importantly, your uncle are all experiencing such a positive time.

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Review of
Bridge of Weir
from S S (Relative of Resident) published on 3 May 2024

Submitted via Website • Report

Overall Experience

Absolutely amazed at how we were all welcomed into the home, all the staff are so friendly and go above and beyond to make sure we have what we need. The manager and her team make sure that at these uncertain times, we are reassured that our loved ones get the exact care they deserve.

Reply from claire mcluckie, Home manager at Bridge of Weir

Thank you so much for your very kind review. We are all working very hard at Bridge of Weir Care Home to ensure that everyone, very much gets the care they need and deserve. I will pass on your kind words to the team, who I know, like me very much appreciate them.

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Review of
Bridge of Weir
from A M (Son of Resident) published on 3 April 2024

Submitted via Website • Report

Overall Experience

My mum got into Bridge of Weir care home and it’s been an absolutely fantastic place for my mum who is at the end of life. The manager and all the care staff have been fantastic, there’s nothing you would ask for that they didn’t have, or if they didn’t have it they got it within an hour or so. Had

several overnight stays with my mum and they would always accommodate. They all loved my family and treated everyone with dignity and respect. If I’d ever had to use a care home nearby there would only be one. The Bridge of Weir Care Home. If I could give them a million stars it wouldn’t be enough. You are all the best at what you do, so from all the family a big tremendous thank you. A very happy family.

Reply from Claire Mcluckie, Home manager at Bridge of Weir

Thank you so much for your wonderful review. It was an absolute honour to care for your lovely mum and get to know all of her family. She was very proud of you all. Best wishes.

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Review of
Bridge of Weir
from J B (Relative of Resident) published on 27 February 2024

Submitted via Postal Card • Report

Overall Experience

January 2024 was a very positive month at Bridge of Weir. Lots of activities for the residents and a generally very settled atmosphere.
The home has a great overall team with each service area working closely with others.
Residents are very well cared for with dignity and consideration for our relative's

needs.
The meal selection and quality have greatly improved with the chef happy to listen to feedback and update the menus as required.

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Review of
Bridge of Weir
from A H (Niece of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience

Very poorly run care home. No consistency of staff, all agency. Very poor communication. Never answer emails or phone calls. Reported to care commission.

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Review of
Bridge of Weir
from C R S (Husband of Resident) published on 9 October 2023

Submitted via Postal Card • Report

Overall Experience

Disappointing. In the two years we have known Morar Living and the 9 months my wife was a resident there have been five managers, and they are now waiting for the third deputy manager to start. Staff morale is poor and care staff turnover high resulting in excessive use of agency staff who are often

there for only one shift and therefore don't know the residents, they are focused on the job, not the person. Morar Living's premises and assurances are good but delivery and communication are poor. I withdrew my wife from Morar Living when specific comments and assurances given by three managers and followed by a fourth were unilaterally broken without prior communication or consultation.

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Review of
Bridge of Weir
from Gordon M (Son of Resident) published on 2 April 2023

Submitted via Postal Card • Report

Overall Experience

A great team that delivers never-ending patience and excellent care. The liaison with family regarding Mum's care and welfare is very welcome. Food quality and choice looks great and Mum regularly enjoys a glass of wine with her dinner. We understand the importance of security and that staff are busy,

but sometimes takes a while to gain entry, particularly in the evenings. There is a great range of activities and having a cinema room adds to the fun. Mum loves that she can get her hair done regularly and enjoys a manicure every few weeks. The home has a number of lounges that can be booked for special family events and staff are happy to help prepare them. We have complete peace of mind concerning Mum's care and security. She is safe, well looked after and that makes the family very happy.

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Review of
Bridge of Weir
from S M (Daughter of Resident) published on 28 February 2023

Submitted via Postal Card • Report

Overall Experience

My mother has been in this care home for over a year. The staff are generally friendly, helpful, compassionate and caring to Mum and to other residents whom I observe being cared for. Her room and bathroom are of a good size with lots of her own items surrounding her which is important. The food isn't

always to Mum's taste but this can happen as everyone has different tastes. The activities have taken a while to get off the ground but hopefully, this will improve-staff changes are the main reason for this.

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Review of
Bridge of Weir
from K G (Daughter of Resident) published on 28 February 2023

Submitted via Postal Card • Report

Overall Experience

My mother moved to Bridge of Weir from hospital. She wanted some TLC and that's what she got. Sadly she was only there for 2 weeks before she passed but those 2 weeks provided lovely quality time with Mum in beautiful surroundings surrounded by caring and friendly staff. In 2 short weeks, she grew close

to them and was happy and relaxed. I couldn't have wished more for Mum to spend her last weeks in Morar providing me with special memories of our time together.

Reply from Kirsty Summers, Resident Relations Manager at Bridge of Weir

Thank you very much for the lovely feedback, I will be sure to pass this on to our team at Bridge of Weir.
We are so delighted that mum had a lovely stay with us and that you were able to enjoy the special times with her.
Thank you,

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Review of
Bridge of Weir
from Catherine C (Daughter of Resident) published on 10 February 2023

Submitted via Website • Report

Overall Experience

I feel it is very important to write this review. Our mum had been a resident at Bridge of Weir Care Home since September 2021. We knew Mum was enjoying her new home and blossomed. Mum was involved in numerous activities which were encouraged. Mum was 96 years young and was always ready to give something

a go. Every time we visited, Mum gave us an update on what they had all been up to and the many laughs that they had. Mum also made lovely friends with other residents. After Mum returned from three weeks in hospital, the staff, as always, were beyond fantastic with her and her care. During Mum's last few days, my brother and I sat with Mum and we experienced first-hand the care, love and professionalism of all the staff, what we saw exceeded all our expectations, thank you. Sadly, Mum passed away on Sunday. We cannot thank the staff enough for everything that was done for Mum and for making her so happy.

Reply from Karen Armstrong, Care Home Manager at Bridge of Weir

Thank you from myself and the team from Bridge of Weir for the positive review of our service. In particular, the recognition for the staff, demonstrating their professionalism, commitment and hard work. Mum will be sadly missed.

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Review of
Bridge of Weir
from Louise L (Daughter of Resident) published on 26 January 2023

Submitted via Website • Report

Overall Experience

On our endeavour to find a nursing home for our mum, we visited and were most impressed by Morar Living. The manager was super efficient and left us totally in awe of her and her staff. In just two weeks of Mum being a resident, she has a much better quality of life. The staff are so attentive and have

even had her up and dressed and integrating with the other residents. Her end-of-life care has been phenomenal! We cannot rate the staff highly enough.

Reply from Karen Armstrong, Care home manager at Bridge of Weir

Louise, thank you for your lovely review. The team are very pleased Mum is making good progress at Bridge of Weir. May she continue to thrive and enjoy life at our lovely home.

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Care Home Owned by Morar Living in Renfrewshire

Morar Living Locations in Renfrewshire (1)

Morar Living Reviews in Renfrewshire (31)

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