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Care Home Owned by Kathryn Homes NI Ltd in County Armagh

9.1 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Kathryn Homes NI Ltd in County Armagh

Only the locations & reviews in County Armagh for Kathryn Homes NI Ltd are showing below.

View the details of all 13 locations (with 533 reviews) owned by Kathryn Homes NI Ltd

Kathryn Homes NI Ltd Locations in County Armagh (1)

 

1 Care Home owned by Kathryn Homes NI Ltd in County Armagh

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Orchard Lodge Care Home

1 Desart Lane Close, Armagh BT61 8BF 

9.8 43 reviews
"Orchard Lodge is a very good care home. All of the staff are excellent and the care and attention to detail are very good. They display a…"   Read all 43 reviews
Location Type Care Home

Orchard Lodge is a purpose built nursing home situated just off Cathedral Road alongside St Patrick’s Cathedral. The home has views of the two Cathedrals and surrounding city from most of the bedrooms, main lounges and all dining rooms. Orchard Lodge… Read more about Orchard Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 55 Rooms from £800 / week

Kathryn Homes NI Ltd Reviews in County Armagh (43)

9.1
Kathryn Homes NI Ltd has a Group Review Score of 9.1 (9.113) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kathryn Homes NI Ltd must have a Review Score.

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Review of

Orchard Lodge Care Home

from S M (Son of Resident) published on 14 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard Lodge is a very good care home. All of the staff are excellent and the care and attention to detail are very good. They display a high level of care and empathy with patients and relatives at all times. I have no hesitation in recommending Orchard Lodge based on my mother's care.

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Review of

Orchard Lodge Care Home

from Dawn L (Daughter of Resident) published on 26 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed with the level of care provided to my mother. She has found that the staff are caring and considerate. They look after her needs, and provide conversation and banter that she enjoys. The home is a clean and pleasant environment, the staff are friendly and attentive, and it has
become her home from home.

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Review of

Orchard Lodge Care Home

from Wendy R (Daughter of Resident) published on 14 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard Lodge is a fantastic home for those living with dementia. All staff I have encountered have been respectful, compassionate and kind. They all go the extra mile to make the resident's lives enjoyable and interesting. The entertainment programmes engage the residents in fun-filled activities where
they can relate to other residents and staff. The quality of the food is excellent and the home is spotlessly clean. Relatives are immediately involved in any health issues. It is a massive relief to know my mother is safe and happy surrounded by professional, kind and respectful staff.

Reply from Adelina Focseneanu, Home Manager at Orchard Lodge Care Home

Thank you for your positive reveiw, we strive to ensure that all our residents enjoy their time at Orchard Lodge through creative activities and person-centered care provided by our dedicated staff who are known for their kindness, compassion and treat the residents of our home as one big family.


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Review of

Orchard Lodge Care Home

from C R (Sister of Resident) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is mainly well-settled. I find the staff to be very good, friendly and communicative about her. I can't say anything negative about my experience. Thank you.

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Review of

Orchard Lodge Care Home

from Lynne M (Daughter of Resident) published on 24 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very well looked after and has settled into Orchard Lodge as his new home, for now. The staff members are helpful, friendly and very professional in their work.

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Review of

Orchard Lodge Care Home

from David J (Son of Resident) published on 7 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident at Orchard Lodge in January 2020 - we could no longer manage her at home due to dementia. We were very pleased with the way Orcchatd staff treated her, showing respect and professionalism. Mum is very settled, and it suits us well that we can visit at any time. We would recommend
Orchard Lodge to any family.

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Review of

Orchard Lodge Care Home

from D D (Daughter of Resident) published on 31 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are very happy with the excellent care and attention our mother is receiving at Orchard Lodge Nursing Home.
She is also happy living there.
All the staff are pleasant and cheerful, always taking time to ensure Mum is comfortable and happy. We are reassured that all our mother's needs
are being met at Orchard Lodge.

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Review of

Orchard Lodge Care Home

from Mark M (Son of Resident) published on 15 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Orchard Lodge for six months. The family were very anxious and hesitant about admitting our mum to any care home, let alone Orchard Lodge, as she was most reluctant, and there was huge potential for stress and worsening of her condition. As it turned out, we could not have wished
for a better outcome. Thanks to the skill and care of staff and management, Mum settled immediately. She is safe, secure and very content. We have nothing but praise for Orchard Lodge.

Reply from Adelina Focseneanu, Home Manager at Orchard Lodge Care Home

Thank you very much for your feedback. All of us in Orchard Lodge are delighted by your family’s and your Mum’s experience. We know how hard it can be to make the decision to admit your loved ones into care. We are thrilled she is continuing to enjoy her time here in Orchard Lodge, as our aim is to make it a home from home. Thank you again from all the staff.


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Review of

Orchard Lodge Care Home

from Grainne P (Daughter of Resident) published on 28 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mummy has been a resident of Orchard Lodge since July 2023 and has been shown great kindness and wonderful care. All staff are very diligent about her health and we are kept very well informed about mummy's wellbeing. I call nearly every day and everyone is always friendly and welcoming. Thank you sincerely
from all our family, you are doing a sterling job!

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Review of

Orchard Lodge Care Home

from Trudy C (Daughter of Resident) published on 26 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care and attention that my mum gets. Mum is generally settled and happy at Orchard Lodge. Her diabetes is being managed well.
She likes it here and I am happy with the nurses and carers. Everyone is very helpful and nice.

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Review of

Orchard Lodge Care Home

from David H (Son of Resident) published on 26 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Orchard Lodge for 5 years and my experience with all the staff over that period of time has been consistently excellent. I feel confident that she is being well cared for by competent and conscientious staff. My sincere thanks to all the staff in the Navan Unit.

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Review of

Orchard Lodge Care Home

from Clare D (Friend of Resident) published on 27 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard Lodge Home is home from home! They are so friendly, helpful and accommodating! I’d like to mention all the staff but in particular three ladies and the lovely young fella I didn’t get his name but he comes down to say ‘Good Night’ at the end of his shift and I know my friend really appreciates
this, it’s the simple things that count and the girls have my friend spoilt!! Thank you.

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Review of

Orchard Lodge Care Home

from Margaret N (Sister of Resident) published on 12 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care to my sister. Can’t thank you enough. My sister really enjoyed her stay. She was treated with such respect and dignity.
Staff were friendly and took the time to listen to all my concerns no matter how small.

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Review of

Orchard Lodge Care Home

from Tanya J (Sister of Resident) published on 7 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

I was phoned on Sunday 14/08. I was told by a relative of another patient that my sister went into a bedroom and a man followed her. A staff went in and my sister was sitting on the bed, the man leaning over her. I went in to be told a resident went to staff on 12/08 and told them the same man was in
my sister's bed. This was never reported. On 16/08 I was phoned again and my sister was in a male's room, he had his clothes off and he had previous of this before. I went to the manager on 15/08 and he wasn't told about 12/08. He has since left. He also told a member of staff not to make a report. I'm only getting this done now as I've had bad health since this.

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Review of

Orchard Lodge Care Home

from A H (Wife of Resident) published on 24 March 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Orchard Lodge Care Home for seven months now, most of which time the home has been in lockdown due to Covid restrictions. However, I am very pleased with the care he is receiving the staff are warm and welcoming and very approachable. I am kept informed of any issues concerning
my husband's wellbeing and I have every confidence in the management of his health needs.

Reply from Jenny Willis, Home Manager at Orchard Lodge Care Home

Hello, thanks for your review. We are so grateful to hear, even in the toughest circumstances from the pandemic, that you remain satisfied with the kindness of our staff, from the care team to management. Thanks again for your thoughtful feedback.


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Review of

Orchard Lodge Care Home

from Anne M (Daughter of Resident) published on 18 June 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident at start of lockdown last March. This was a very anxious time for both my mum and our family. We need not have worried as everyone from the management, office staff, chef, cleaning staff, and the wonderful team in the Navan Unit became Mum's second family. The patience, love,
care and understanding she was shown from everyone was exemplary.
Unfortunately, my mum became ill a short time ago, and needed palliative care. Again, the staff in Navan were outstanding, going above and beyond anything we could have hoped for.
I was warmly welcomed to visit both day and night, nothing was too much trouble for the staff.
Sadly my mum passed away recently, and again, everyone at Orchard Lodge was so supportive and caring to all my family.
Orchard Lodge will always be a special place to me, and I will always be grateful for my mum's time there.
I would wholeheartedly recommend this care home to anyone.

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Review of

Orchard Lodge Care Home

from David W (Son of Resident) published on 3 March 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kept my father safe, he is happy and content- the staff are fantastic and really care. They kept the home Covid free, it is modern and spotlessly clean. Keep us in the loop and ask for our opinions. Really is a home from home for residents.

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Review of

Orchard Lodge Care Home

from Colette Y (Niece of Resident) published on 11 January 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a stroke, my uncle had difficulty swallowing, moving and speaking, which was all made worse by his dementia. When he was admitted to Orchard Lodge, I was very impressed with how the staff looked after him. Because of Covid-19, my visits were limited, but while there, I noticed the patience
and professionalism of the staff, and I appreciated the efforts that they made to make his surroundings familiar. Unfortunately, my uncle suffered a second stroke within weeks. Palliative care was administered, and further limited visits were allowed until he passed away. Thank you to all of the staff. Based on my short experience, I would recommend Orchard Lodge to anyone looking for care for their loved one.

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Review of

Orchard Lodge Care Home

from Lucia W (Daughter of Resident) published on 16 June 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident in Orchard Lodge for three years. I cannot thank all the staff for the great care and attention my Mum receives at all times All staff are friendly and welcoming and do all they can to make my Mum feel at home. As she says herself 'the staff can't do enough for me and nothing
is too much trouble, they don't get paid half enough, my Mum's words, not mine. Any time I have visited, I always find my Mum in good form, clean and dressed well, her room is always spotless and all staff really friendly, can't thank you enough for all you do for her. I feel content as she is in such a friendly welcoming place, home from home.

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Review of

Orchard Lodge Care Home

from Mary M (Daughter of Resident) published on 11 June 2020

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home is excellent. The manager, together with her deputy and staff have shown the excellent infection control practices in the home by not having one case of Covid-19. The staff, including nurses, carer and ancillary staff have shown how caring and kind they are throughout the past 12 weeks
of lockdown, taking the place of we family members who were unable to visit. The manager and the deputy have kept in touch with regular updates, also offering Facetime to us. My mother is 102 years old this month and I cannot praise the care and attention she receives from everyone enough.

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Awards / Recognitions (0)

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