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Care Homes Owned by PH Care Group in Cumbria

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by PH Care Group in Cumbria

Only the locations & reviews in Cumbria for PH Care Group are showing below.

View the details of all 7 locations (with 144 reviews) owned by PH Care Group

PH Care Group Locations in Cumbria (5)

 

5 Care Homes owned by PH Care Group in Cumbria

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Greenlane House

Greenhill, Brampton CA8 1SU 

9.8 12 reviews
"Mam has been living at Greenlane for almost 4 years and during this time her dementia, mobility and communication have declined greatly.…"   Read all 12 reviews
Location Type Care Home

Greenlane House Care Home is conveniently situated a few minutes walk from the small market town of Brampton, Carlisle. Brampton is approximately 9 miles east of Carlisle and has a lovely range of shops, cafes and other amenities. It is easily accessible… Read more about Greenlane House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 28 Rooms from £1,388 / week
Croft Avenue Care Home

Wordsworth Street, Penrith CA11 7RJ 

9.7 57 reviews
"My dad and mum are both looked after and safe. All the staff are so friendly and helpful and nothing is too much trouble. Croft Avenue Care…"   Read all 57 reviews
Location Type Care Home

Located in a scenic area of Penrith, in the Lake District, Croft Avenue is an inviting converted care home offering residential care and support. The extensively trained team will deliver all the specialist care and support services that loved ones… Read more about Croft Avenue Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 30 Rooms from £1,448 / week
Abbotsfield

373 Abbey Road, Barrow-in-Furness LA13 9JS 

9.3 9 reviews
"Feel my mum is really well looked after and cared for. Carers treat her like their own. There is always a friendly, welcoming atmosphere no…"   Read all 9 reviews
Location Type Care Home

Abbotsfield Care Home was established in 1983 and is conveniently located on Abbey Road in Barrow-in-Furness. Abbotsfield Care Home is able to accommodate up to 26 residents, which allows the home to maintain a homely and friendly atmosphere. The… Read more about Abbotsfield

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 26 Rooms from £1,200 / week
Inglewood (Cumbria) Ltd

139 Dalston Road, Carlisle CA2 5PG 

9.2 22 reviews
"The staff have been amazing since my mother in law came into the home for respite in December. They can't do enough for her or her family.…"   Read all 22 reviews
Location Type Care Home

Located in Cumbria, Inglewood care home is a purpose built home offering residential care for the elderly. There are 24 rooms in total, with 13 of these offering en-suite facilities. Each room is furnished and pleasantly decorated, and residents are… Read more about Inglewood (Cumbria) Ltd

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • Substance Misuse
  • 26 Rooms from £1,388 / week
Kingsfield Residential Care Home

252 Abbey Road, Barrow-in-Furness LA13 9JJ 

8.6 11 reviews
"Since my aunty moved into Kingsfield, she is very happy. She does not want to move as often says this is family. Her room is lovely and she…"   Read all 11 reviews
Location Type Care Home

Kingsfield Residential Care Home is an older property which has been adapted and extended to provide personal care for up to 27 residents. The team continuously strives to improve the service and staff receive regular training to ensure residents… Read more about Kingsfield Residential Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 27 Rooms from £1,388 / week

PH Care Group Reviews in Cumbria (111)

9.4
PH Care Group has a Group Review Score of 9.4 (9.376) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to PH Care Group must have a Review Score.

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Review of

Inglewood (Cumbria) Ltd

from A W (Daughter-in-law of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been amazing since my mother in law came into the home for respite in December. They can't do enough for her or her family. The meals are by all accounts amazing, and the residents are always being offered drinks and treats. the rooms are always clean and appear comfortable.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you for your kind words. We really appreciate that you have taken the time to leave a review for us.


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Review of

Kingsfield Residential Care Home

from Peter M (Son-in-law of Resident) published on 13 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This residential home is a potential accident waiting to happen.
Care Commission Report 2021 last visit comments stated there was an increased risk that people could be harmed. Safety gone from Good to Requires Improvement. My Mother in Law went to Kingsfield on 21st Oct 2024. The room was small and
required renovation due to wallpaper torn off the wall. Sat 9th Nov hit several times in the head and body by a dementia patient, no action taken by the police. Internal investigation after my concerns raised to the level of staffing on the day said that the Duty manager accepted her error in judgement covering for the absent cook. Thursday 21st Nov a fall in her room, paracetamol prescribed for the pain. Chest infection noted as well. Thursday 12th Dec admitted by district nurse to AMU unit due to flu, L3 fracture in lower spine and de-hydration due to the lack of liquids and chronic bed sores due to lack of attention. No wonder duty manager has left after 2 months in the role.

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Review of

Croft Avenue Care Home

from Fiona H (Daughter of Resident) published on 7 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad and mum are both looked after and safe. All the staff are so friendly and helpful and nothing is too much trouble. Croft Avenue Care Home is like one big family and I'm very happy my parents are being looked after so well.

Reply from Kim Rogerson, Director at Croft Avenue Care Home

Thank you so much for your very kind words. We are very grateful!


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Review of

Inglewood (Cumbria) Ltd

from G B (Brother of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the staff very friendly and competent. The residents are treated with respect and compassion. Overall the residential home is run very well, and my sister is very happy here, she does not want to leave!

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

We are so pleased that your sister is very happy! Thank you for leaving a review.


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Review of

Inglewood (Cumbria) Ltd

from Dianne B (Wife of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been really impressed with the physical and emotional care for my husband by many staff members. He is helped to wash and dress and when I took him to the dentist, the dentist commented on how much cleaner his teeth were than on previous visits. Also that in his experience this was not usually
the case with care home residents. Members of staff remember about his obsession with football and talk with him about Tottenham Hotspur. Seniors try to offer the best for his condition.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you for leaving a review - we really appreciate it.


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Review of

Inglewood (Cumbria) Ltd

from C H (Daughter of Resident) published on 19 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mum was sent to Inglewood from the hospital. She was there for 2 weeks then got a phone call to say she was taken to hospital in the night. I went to visit her and she told me the manager was trying to rush her. She replied I can't rush I have bad legs and she is very unstable on her feet. So I said
to my mum I will find out what is going on. But the next day my mum passed away in hospital. Still trying to sort the funeral out not have much time to find out what went on when she was in Inglewood. Hopefully, be able to sort things out when my mum is laid to rest.

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Review of

Croft Avenue Care Home

from Sue A (Daughter of Resident) published on 18 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has only been at Croft Avenue for 2 weeks. In that time we can see he is being cared for by a team of dedicated carers who put the residents first. They have made him feel welcome in a calm, friendly, relaxed way. There is laughter, fun and above all a sense of humour, which dad has responded to
well. We are always made to feel welcome when we visit any requests we have are dealt with promptly and efficiently, nothing is too much bother! The food is very good, always plenty of choice. There is a good variety of activities available, we are so pleased to see dad is joining in. We as a family are extremely happy with the care dad is receiving. Thank you to all the staff at Croft Avenue.

Reply from Kim Rogerson, Director at Croft Avenue Care Home

Thank you for leaving a review, we are so pleased that your dad has settled in so well and that you are enjoying your visits! Welcome to the Croft Avenue Family!


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Review of

Croft Avenue Care Home

from Elaine B (Wife of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been cared for at Croft Avenue Care Home for almost two years. The staff are amazing - always so very polite and so very respectful of the residents. Special mention to the receptionist who always welcomes us with a huge smile.

Reply from Kim Rogerson, Director at Croft Avenue Care Home

What lovely words! Thank you so much for leaving a review for Croft Avenue.


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Review of

Inglewood (Cumbria) Ltd

from Alan E (Son of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Always welcome and everywhere is very clean. I don't think residents get enough showers and mum likes a bath really. The lift is often broken which makes it hard for mum as she doesn't like the stair lift. Always seems to be a problem with staffing, especially weekends. No manager at the moment.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you for taking the time to leave a review. We welcome all feedback and are always learning and looking for ways to improve. I am pleased that you find a warm welcome every time you are in the home and thank you for noting that everywhere is very clean. We pride ourselves on our cleanliness. We encourage families to be involved in the care planning of our residents, please mention this to the Manager or a member of staff next time you are in and we can organise this for you. It has been unfortunate that the lift broke and unfortunately we had to wait for the part to be delivered. We have a contract with a lift company who provide 24/7 support and as you say, we do have a stair lift as a back up, although I appreciate this may not be someone's preferred choice. I hope you have now met our new Manager, who is very experienced and has had a thorough handover from our Operations Manager who was based at the home during the recruitment process.


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Review of

Inglewood (Cumbria) Ltd

from Gemma H (Granddaughter of Resident) published on 28 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandad settled here really well very quickly. All the staff are caring towards him and always find the time to chat. He really likes the carers and his face lights up when they speak to him. There is always plenty to do entertainment wise and the food is fantastic. He is always eating great meals
and filled with plenty of tea and snacks during the day. The home is clean and well maintained. Overall a great place.

Reply from Kim Rogerson, Director at Inglewood (Cumbria) Ltd

Thank you for taking the time to leave a review, we really appreciate it!


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Review of

Greenlane House

from Meryl T (Daughter of Resident) published on 13 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam has been living at Greenlane for almost 4 years and during this time her dementia, mobility and communication have declined greatly. The wonderful management and amazing staff have adapted her care and go above and beyond to make sure her every need is met. She is looked after with dignity and love
and I cannot say enough how grateful I feel that Mam is a resident at Greenlane House. Choosing a care home for a loved one is one of the hardest things, but I would wholeheartedly recommend Greenlane House.

Reply from Kim Rogerson, Director at Greenlane House

Thank you for your very kind words - we really appreciate them!


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Review of

Greenlane House

from Anne G (Daughter of Resident) published on 6 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't fault the home. Everyone is wonderful. My mum sometimes struggles with where she is and the staff are great, they make Mum feel she is special.
They always make me feel that she is okay and cared for.

Reply from Kim Rogerson, Director at Greenlane House

Thankyou so much for leaving a review and I will pass on your kind words - we really appreciate it.


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Review of

Greenlane House

from Elaine H (Daughter of Resident) published on 6 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is now 9 months since Mam was taken into Green Lane House and we couldn't be more grateful for the care that Green Lane gives her, she is happy, content and we cannot thank everyone there enough for their kindness and compassion, they are all amazing people.

Reply from Kim Rogerson, Director at Greenlane House

We are so pleased that you are all enjoying GreenLane House - we really appreciate you taking the time to leave feedback - it means a lot!


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Review of

Greenlane House

from Sue W (Daughter of Resident) published on 5 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been Greenlane coming up to 2 years now. Her dementia and mobility are progressing but her standard of care remains high. The staff are brilliant. She participates in a lot of activities especially music which she loves. We love the get-togethers with the families and have made some lovely
friends. Greenlane was definitely the right choice.

Reply from Kim Rogerson, Director at Greenlane House

We are so glad that Greenlane has been the right choice and thank you so much for taking the time to leave a review - we really appreciate it!


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Review of

Croft Avenue Care Home

from Denise S (Friend of Resident) published on 11 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always a good atmosphere when you walk in. All staff friendly. Lots of activities going on. My friend is very happy there.

Reply from Kim Rogerson, Director at Croft Avenue Care Home

Thank you so much for your kind words! We are thrilled that your friend is enjoying living at Croft Avenue. We look forward to seeing you again soon.


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Review of

Croft Avenue Care Home

from Shelia M (Sister-in-law of Resident) published on 4 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my sister-in-law moved into Croft Avenue Care Home, she has got a new lease of life. Her days are filled with different activities, and she loves the garden. She has a nice clean rooms, loves the food, and the staff are great. Visitors are made very welcome too, when you walk in it has a nice
friendly atmosphere. Care homes haven't had good press lately, but I would recommend Croft Avenue 100%.

Reply from Kim Rogerson, Director at Croft Avenue Care Home

What kind words! Thank you - we really appreciate it and we are glad that your sister-in-law enjoys living at Croft Avenue.


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Review of

Croft Avenue Care Home

from L W (Son of Resident) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's care is very good and she is very content. Her room is always clean and tidy and the staff are all very pleasant and welcoming. She enjoys the food and the many activities that the staff organise.

Reply from Kim Rogerson, Director at Croft Avenue Care Home

Thank you for leaving a review, we are really pleased that you are happy with your mother's care. Our food and activities are very popular!


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Review of

Croft Avenue Care Home

from J W (Niece of Resident) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff. My aunt has settled in so well thanks to the helpful and pleasant members of staff. Everyone is made to feel welcome and cared for.

Reply from Kim Rogerson, Director at Croft Avenue Care Home

We really appreciate your kind review. We are pleased that your aunt has settled in so well, we will pass your words onto the staff team.


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Review of

Croft Avenue Care Home

from J F (Friend of Resident) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasure coming to see neighbour. From the moment you step foot into Croft Avenue, the warmth and friendliness of the staff is wonderful. My neighbour continues to enjoy living here and now considers this her home. She continues to thrive. She loves the activities and helps the other residents
too. A few of us visit every week and even the other residents have chats with us. For anyone looking for a care home for relatives, this is definitely first rate.

Reply from Kim Rogerson, Director at Croft Avenue Care Home

Thank you for leaving such a lovely review. We look forward to your visits!


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Review of

Greenlane House

from T M (Brother of Resident) published on 6 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very nice place. Everybody very helpful. Could not find any faults at all.

Reply from Kim Rogerson, Director at Greenlane House

Thank you for such lovely words, we will pass them on and really appreciate it.


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