How many Care Homes does Ann's Care Homes Ltd own?

Ann's Care Homes Ltd own 23 Care Homes.

Which Ann's Care Homes Ltd Care Homes have the highest review score?

Oakleaves Care Centre , Melmount Manor Care Centre & Dunanney Care Centre have the highest review score.

Ann's Care Homes Ltd | 23 Care Homes

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Review of
Dunanney Care Centre
from William L (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

My mother had serious mental and physical challenges and stayed here for a number of years. I can't speak highly enough of the manager and staff at this home. The home is fresh, clean and warm. Residents are treated with kindness, compassion and in a dignified fashion. Staff are highly competent and

I have only good words to say.

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Review of
Glebe Care Centre
from D D (Aunt of Resident) published on 6 December 2024

Submitted via Website • Report

Overall Experience

My nephew has been in this care home since 2022. The staff are what makes this care home and they deserve high praise. Staff are clearly caring and compassionate towards all their residents and my nephew is always treated with kindness and respect. Staff are always friendly and always make time for

family members regardless of how busy they are. The staff at The Glebe are worth their weight in gold.
With regards to the care home itself it has recently been taken over by St Ann's Unfortunately I have never been given the opportunity to engage with them which is disappointing and I would have welcomed some form of handover from them as the new owners to be informed of any future plans for The Glebe etc.
Issues needing to be addressed by owners -
An OT needs to be appointed urgently. Prices do not reflect accommodation. Modernisation required. No transport /minibus available to residents needs to be addressed. Funding to provide more activities/games and trips etc for residents.

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Review of
Dungannon Care Home
from K P (Brother-in-law of Resident) published on 5 July 2024

Submitted via Website • Report

Overall Experience

My sister-in-law has been fortunate to have found a place in this excellent care home. All the staff are so helpful and friendly, it is a happy home and that says a lot! Immaculata looks so happy and smiles whenever they talk to her. In particular, her carer who takes care of my sister-in-law does a

great job and is genuinely a caring person. All of the residents are treated with dignity and empathy.

I love that trips to the seaside are organised. There is a beautiful garden in the centre of the complex which looks beautiful at the moment. The place is very clean and tidy at every visit. My overall opinion is that the residents here are fortunate to be in such a well-run and caring home.

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Review of
Dunanney Care Centre
from Ms S C (Daughter of Resident) published on 9 May 2024

Submitted via Website • Report

Overall Experience

We had such a good experience with the staff of Dunanney. From the moment the care manager met my father for assessment, to his placement and later his transfer we could only praise the staff of the home. My father spent just over a week in Dunanney, as a place came up in a home much closer to us.

As this was his, and our first experience of care homes, it was quite a traumatic time for us. However, it was all made so much easier, by the kindness and professionalism of the manager and his staff at the home. Across the whole team, from the nursing staff, care assistants, and all the support staff, what sticks in our mind, is how all the staff were always friendly and smiling. They were also fully up to speed on his medical needs and treated my father with dignity and kindness. We are very appreciative that our first experience with a care home was so positive.

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Review of
Ardlough Care Home
from I M (Grandson of Resident) published on 14 March 2024

Submitted via Website • Report

Overall Experience

My gran has recently moved into the nursing home and I must say she is the happiest she has ever been. The staff go over and above what is expected and she seems so happy and content. The manager has been so informative and welcoming since first meeting my gran in hospital. A fantastic nursing home.

Thank you for all your work.

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Review of
Kingsland Care Centre
from Annette S (Wife of Resident) published on 30 January 2024

Submitted via Website • Report

Overall Experience

My husband's care wasn't up to standard, he had an enteral feeding tube inserted and was never cleaned, always blocking, leading to hospital admission, but if staff had been trained properly they would have known what to do, just like myself/son knew what to do. He had three hospital admissions last

year due to the lack of care from Kingsland staff. I nearly lost him twice, I hope for other residents' sakes that they have all the relevant equipment working/up to standard. I don't know how the
RQIA didn't notice these faults. also, Larchwood was contacted on numerous occasions by myself/my son regarding things that were stolen out of my husband's room/things that were broken/never replaced.

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Review of
Oakleaves Care Centre
from Adrian C (Son of Resident) published on 14 December 2023

Submitted via Website • Report

Overall Experience

All of the team at Oakleaves showed great care and respect to my mother (who suffered from Alzheimer's) during her stay. She was treated with dignity and respect, and we will be eternally grateful to everyone who played a role in her care. Although we were initially very reluctant for her to go into

care, the professionalism of the team was extremely reassuring.

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Review of
Apple Blossom Lodge
from Michelle K (Niece of Resident) published on 4 October 2023

Submitted via Website • Report

Overall Experience

These kind and caring staff were family for my uncle, who sadly passed away in July. We will be forever grateful for their kindness and compassion to him during his years living there and his end-of-life care. Many thanks.

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Review of
Melmount Manor Care Centre
from Edel S (Daughter of Resident) published on 20 September 2023

Submitted via Website • Report

Overall Experience

My mum is in Melmount Manor Care Centre since March 2023.
We as a family are happy that Mum is getting so much care from the staff they all are lovely, friendly and very aware of Mum's needs they are always there to help. Mum gets her hair done weekly and always looks well clean and content. Some days

yes Mum will have her off days, thats not a new thing but the caring staff are always on hand to make sure Mum is happy.
The staff take Mum out on days out Mum looks forward to those days.
There are entertainment on as in Music Tea dance evenings, Magician, Baking, physical balloon games to music, bingo, Luncheon Club, and lots to do.
If we have any questions, or worries the staff are there to answer and reassure us on any quires that may come up.
We have meetings with the team/staff to let us know how Mum is getting on, it's good because it gives us peace of mind that Mum is well looked after.

Reply from Hayley Phillips, Home Manager at Melmount Manor Care Centre

Thanks so much for the kind words in relation to the care of your mother.

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Review of
Oakleaves Care Centre
from P M (Nephew of Resident) published on 19 September 2023

Submitted via Postal Card • Report

Overall Experience

Staff very pleasant and work hard to see to the needs of the service user.

Reply from Jennifer Lynch, Manager at Oakleaves Care Centre

Thank you for taking the time to leave us a review. We appreciate any feedback from families. If we can improve on anything please don't hesitate to let us know.

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Review of
Oakleaves Care Centre
from Thomas E (Son of Resident) published on 7 September 2023

Submitted via Website • Report

Overall Experience

Myself, my brothers and sisters, our children and grandchildren, would like to thank the management and staff of Oakleaves Care Centre for the care given to our beautiful wee mother during the final months of her life. Their dedication is exceptional. Over the course of our mother’s stay, we were updated

on her health on a regular basis. We all agree that we have found new friends for life in Oakleaves, in particular, the manager and another member of staff. Whilst being hesitant to single any of the staff out for mention, we witnessed something very special during the final weekend of our mother’s long life. Having received a phone call to tell us our mother’s dementia had taken a turn for the worse, my wife and I arrived at her room. We saw a member of staff kneeling by her bedside, playing mum’s music box and singing into her ear. We will always treasure this memory. “To care for those who once cared for us is one of the highest honours.”

Reply from Jennifer Lynch, Manager at Oakleaves Care Centre

Thank you so much for such a beautiful heartfelt review for the staff at Oakleaves. As you mentioned, it is one of the highest honours to provide care for your loved one. We really appreciate your kind words, and it's heart-warming to hear that you, the family and your mum felt valued and cared for by all our employees. We are very appreciative and fortunate to have an amazing team of staff who will always go the extra mile. Each resident is part of our extended family at Oakleaves, and we hope families feel this when they visit. Please don't be a stranger and come back and visit us anytime.

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Review of
Oakleaves Care Centre
from Gary W (Son of Resident) published on 6 September 2023

Submitted via Postal Card • Report

Overall Experience

My experience of Mum's care is excellent. My siblings and I are in regular contact with the staff at Oakleaves and we find that Mum is cared for the best of everyone's ability, despite the gradual progress of her disease. There is excellent communication between the staff and family and we feel fully

informed. We are grateful for the kindness and patience shown to Mum by all the staff.

Reply from Jennifer Lynch, Manager at Oakleaves Care Centre

We really appreciate any feedback received from families, especially such a heartfelt response. We genuinely try to keep families up to date and involved as much as possible in the care of their loved one.

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Review of
Melmount Manor Care Centre
from N O (Granddaughter of Resident) published on 6 September 2023

Submitted via Website • Report

Overall Experience

I have been working away from home and have come back to visit my granny in the care home. When I visit my granny, she is always well dressed and happy. The staff care for her well and she is looked after, she is always clean and has her hair done.

Reply from Hayley Phillips, Home Manager at Melmount Manor Care Centre

Thanks so much for your kind review relating to the care of your granny.

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Review of
Oakleaves Care Centre
from Marie M (Daughter of Resident) published on 30 August 2023

Submitted via Postal Card • Report

Overall Experience

The staff in Oakleaves have provided my dad and us, his family, with an amazing service over the past year. He is so well looked after with care and love. The activities for the residents are great, and there is always something going on. Any of Dad's needs are met, and anything he wants is catered

for. He has a special diet which is catered for, and the food quality is excellent. The cleaning and laundry services are great. I cannot fault the work done here; I am so grateful that my dad is happy here.

Reply from Jennifer Lynch, Manager at Oakleaves Care Centre

Thank you for writing such a heartfelt response for the team at Oakleaves. We are so glad that our team's care delivery exceeds your expectations, and I will make sure they all receive the recognition they deserve. We are very fortunate to have such a passionate activities coordinator who provides an amazing range of activities for all our residents. If we can do anything to improve, please don't hesitate to contact us.

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Review of
Oakleaves Care Centre
from T B (Daughter of Resident) published on 30 August 2023

Submitted via Postal Card • Report

Overall Experience

Staff are very welcoming and keep us, as a family, up to date with Mum's everyday care. One member of staff is a true angel to Mum and all the staff, showing great empathy and care. Often Mum is distressed on my visits to go to the toilet as her walking is poor and there is someone always at hand with

care and personal feelings taken into consideration. The music and events have been done with great effort and style. I look forward to the 70s dance.

Reply from Jennifer Lynch, Manager at Oakleaves Care Centre

Your kind words about the care we provide are really appreciated. We've passed your positive comments on to our team so they can enjoy the praise too. Comments like yours make our work worthwhile. We love that you enjoy attending our events and they wouldn't be the success they are without the support of families like yourself.

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Review of
Oakleaves Care Centre
from Michelle H (Daughter of Resident) published on 30 August 2023

Submitted via Postal Card • Report

Overall Experience

The care our dad gets is amazing. Staff are all great with Dad. He is always well looked after. Always looking well. They do loads of activities and different entertainment. Dad seems so content. Keep up the good work folks.

Reply from Jennifer Lynch, Manager at Oakleaves Care Centre

We really appreciate you taking the time to leave us a review. Feedback such as this keeps us, as a team, motivated to continue doing what we're doing and we are so happy to hear that you have had a good experience. Let us know if we can do anything else for you.

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Review of
Oakleaves Care Centre
from M L (Daughter of Resident) published on 30 August 2023

Submitted via Postal Card • Report

Overall Experience

We are happy with the care my mother has been receiving the last few years.

Reply from Jennifer Lynch, Manager at Oakleaves Care Centre

Thank you so much for your feedback. It really makes our day to hear families are happy with the care we deliver.

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Review of
Oakleaves Care Centre
from John B (Son of Resident) published on 24 August 2023

Submitted via Postal Card • Report

Overall Experience

Since my mother has been with Oakleave Care Centre, we are very pleased with the sincere care she has been given. Each worker has shown true affection towards my mother. The facilities within the home are excellent, and feedback as to my mother's general health is also very good and greatly appreciated.

With sincere thanks.

Reply from Jennifer Lynch, Manager at Oakleaves Care Centre

We love to hear any feedback from our families. We're so happy to hear you have a positive experience in the home; it has made our day! Our team works very hard to provide individualised care to each resident, and we would be unable to do it without the support from families.

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Review of
Oakleaves Care Centre
from P B (Wife of Resident) published on 24 August 2023

Submitted via Postal Card • Report

Overall Experience

I am very happy with his care.
He is very clean and tidy.
Activities are great - good for his well-being.

Reply from Jennifer Lynch, Manager at Oakleaves Care Centre

Thank you so much for your positive feedback! We are thrilled to hear you are happy with the care your husband receives and enjoy the activities. Our activities coordinator will be happy to hear that her hard work has paid off!

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Review of
Oakleaves Care Centre
from Eileen G (Sister of Resident) published on 24 August 2023

Submitted via Postal Card • Report

Overall Experience

My sister is extremely well looked after. When visiting, she is all clean and tidy; her room is bright and always clean.
The staff look after all her needs - sometimes she can be demanding; however, the staff take this in their stride.
She loves having her hair done and her nails done.
She likes

being pampered.

Reply from Jennifer Lynch, Manager at Oakleaves Care Centre

We, as a team, appreciate all feedback received. Thank you so much for sharing such positive feedback about the care we provide. I will ensure the team receives the recognition they deserve.

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Care Homes Owned by Ann's Care Homes Ltd

Ann's Care Homes Ltd Locations (23)

Ann's Care Homes Ltd Reviews (438)

Reviews Posted for members of Ann's Care Homes Ltd

Dunanney Care Centre

Glebe Care Centre

Dungannon Care Home

Dunanney Care Centre

Ardlough Care Home

Kingsland Care Centre

Oakleaves Care Centre

Apple Blossom Lodge

Melmount Manor Care Centre

Oakleaves Care Centre

Oakleaves Care Centre

Oakleaves Care Centre

Melmount Manor Care Centre

Oakleaves Care Centre

Oakleaves Care Centre

Oakleaves Care Centre

Oakleaves Care Centre

Oakleaves Care Centre

Oakleaves Care Centre

Oakleaves Care Centre

Awards / Recognitions (0)

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