Ann's Care Homes Ltd in County Antrim | 2 Care Homes

Review of
Dunanney Care Centre
from William L (Son of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

My mother had serious mental and physical challenges and stayed here for a number of years. I can't speak highly enough of the manager and staff at this home. The home is fresh, clean and warm. Residents are treated with kindness, compassion and in a dignified fashion. Staff are highly competent and

I have only good words to say.

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Review of
Glebe Care Centre
from D D (Aunt of Resident) published on 6 December 2024

Submitted via Website • Report

Overall Experience

My nephew has been in this care home since 2022. The staff are what makes this care home and they deserve high praise. Staff are clearly caring and compassionate towards all their residents and my nephew is always treated with kindness and respect. Staff are always friendly and always make time for

family members regardless of how busy they are. The staff at The Glebe are worth their weight in gold.
With regards to the care home itself it has recently been taken over by St Ann's Unfortunately I have never been given the opportunity to engage with them which is disappointing and I would have welcomed some form of handover from them as the new owners to be informed of any future plans for The Glebe etc.
Issues needing to be addressed by owners -
An OT needs to be appointed urgently. Prices do not reflect accommodation. Modernisation required. No transport /minibus available to residents needs to be addressed. Funding to provide more activities/games and trips etc for residents.

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Review of
Dunanney Care Centre
from Ms S C (Daughter of Resident) published on 9 May 2024

Submitted via Website • Report

Overall Experience

We had such a good experience with the staff of Dunanney. From the moment the care manager met my father for assessment, to his placement and later his transfer we could only praise the staff of the home. My father spent just over a week in Dunanney, as a place came up in a home much closer to us.

As this was his, and our first experience of care homes, it was quite a traumatic time for us. However, it was all made so much easier, by the kindness and professionalism of the manager and his staff at the home. Across the whole team, from the nursing staff, care assistants, and all the support staff, what sticks in our mind, is how all the staff were always friendly and smiling. They were also fully up to speed on his medical needs and treated my father with dignity and kindness. We are very appreciative that our first experience with a care home was so positive.

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Review of
Dunanney Care Centre
from Eamon M (Son of Resident) published on 7 August 2023

Submitted via Postal Card • Report

Overall Experience

The manager is friendly and knowledgeable, she knows her residents and their needs. She goes above and beyond her statutory duties. The entertainer is a lovely young lady who tries to include all residents and addresses people very respectfully. The nursing staff are caring and professional, very willing

to explain medications and my mum's condition and her needs. The care staff are hard working, well trained and very polite. The cleaners are dedicated to their role and its importance.

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Review of
Glebe Care Centre
from S F (Sister of Resident) published on 3 August 2023

Submitted via Postal Card • Report

Overall Experience

The care staff that work with my brother appear to be compassionate. Any time I call for a visit they appear to be very friendly and can give me feedback on how my brother has been. It is great the staff take the time to take my brother out, I know it's something he has always enjoyed, going out for

a walk with his condition. We are very limited in what activities he can do.

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Review of
Dunanney Care Centre
from G K (Son of Resident) published on 3 July 2023

Submitted via Postal Card • Report

Overall Experience

My father has been at Dunanney Care Centre for two years now and I have found the staff to be very professional and helpful at all times. The centre has had a new manager in the past few months and I have seen a noticeable difference in the care my father has got. The new manager is doing an excellent

job. My father is very happy at Dunanney and is very well looked after.

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Review of
Dunanney Care Centre
from P M (Son-in-law of Resident) published on 27 May 2023

Submitted via Postal Card • Report

Overall Experience

I was very pleased with the care taken of my father-in-law in his final months of life. The home kept me very well informed about his care and health issues.

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Review of
Dunanney Care Centre
from S C (Son of Resident) published on 22 May 2023

Submitted via Postal Card • Report

Overall Experience

There have been many changes in staff over the last year. Sometimes I think there is too much reliance on agency staff at times and they don't have the knowledge about the residents. All in all, I think my mum is being well looked after. There were one or two occasions during winter months when Mum

did not have any socks on. However, most of the time our mum seems content and well looked after.

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Review of
Dunanney Care Centre
from R T (Resident) assisted by family/friend published on 4 May 2023

Submitted via Postal Card • Report

Overall Experience

Excellent staff, helpful, caring, listen and do for me everything they can. Special mention to the kitchen staff who never fail to ask me what I would like to eat. Helpful with showering, the room is always cleaned and tidied, could not have asked for any more, the staff and management have really made

my experience the best they possibly could and accommodating my needs every opportunity they could.

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Review of
Dunanney Care Centre
from G S (Daughter of Resident) published on 4 May 2023

Submitted via Postal Card • Report

Overall Experience

Mum has been there I guess seven or more years. The staff are so lovely.

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Review of
Glebe Care Centre
from Jordan P (Resident) published on 20 February 2023

Submitted via Postal Card • Report

Overall Experience

I really love this place, I have been all about the country, I used to not be able to walk. The occupational therapist is great, he is an amazing guy who does all sorts for me. My favourite nurse always listens to me.

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Review of
Glebe Care Centre
from Amanda O (Niece of Resident) published on 15 February 2023

Submitted via Postal Card • Report

Overall Experience

My uncle's physical health has improved dramatically since moving to this care home. Staff are more attuned to his physical needs and condition and intervene quickly to mitigate the negative impact of the onset of any illness. In addition, my perception would be that his EHWB is also much improved as

staff have taken time to get to know him as a person and to report appropriately ensuring they can meet his needs.

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Review of
Glebe Care Centre
from Mary M (Wife of Resident) published on 15 February 2023

Submitted via Postal Card • Report

Overall Experience

Management, nurses and care staff (in fact all staff) really demonstrate how care should be given. They are proactive and considerate when dealing with any issues that arise and I am kept informed and consulted when necessary. I have no hesitation in recommending this care facility. It has a lovely

family atmosphere.

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Review of
Dunanney Care Centre
from Peter S (Son of Resident) published on 10 February 2023

Submitted via Website • Report

Overall Experience

It was with some trepidation that my mother was admitted to Dunanney when she was discharged from hospital. It is her first time as a resident in a nursing home and we didn't know what to expect.
Thankfully I can honestly say all our fears were put to bed the moment she had word she was moving. The

manageress rang me twice to give me prior notice of her move and how a room, specialist bed and care had all been arranged for her. She also took time to reassure me of any fears or issues that go along when a loved one is admitted into nursing care. Currently, my mother is getting the kind of care and attention above and beyond what we thought a nursing home would provide. From a personalised plan to help with her meds to the simple act of a nurse putting her head around the door at the end of a shift to say goodbye. She is comfortable, safe and above all happy where she is and with the nursing care, the staff at Dunanney are providing her.

Reply from Cristina Chimixis, Acting Home Manager at Dunanney Care Centre

Thank you very much Peter, we are all a big family and was an honour and pleasure to look after your dear one.

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Review of
Dunanney Care Centre
from L M (Next of Kin) assisted by family/friend published on 3 February 2023

Submitted via Postal Card • Report

Overall Experience

The management has changed this care home around and really cares for the residents. The service provided is excellent. Great nursing staff who genuinely care for the residents. They treat everyone with dignity and respect and are very supportive to family members. They provide an excellent menu service

daily. We have had nothing but positive interactions with management and staff. I cannot thank you enough for everything that you do. 5-star service.

Reply from Cristina Chimixis, Acting Home Manager at Dunanney Care Centre

Me and all the staff in Dunanney would like to thank you for the beautiful words and also for your support and involvement shown in the care of your dear one.

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Review of
Dunanney Care Centre
from Mark G (Son of Resident) published on 3 February 2023

Submitted via Postal Card • Report

Overall Experience

My mother has been a patient in Dunanney since May 2021, she is bedbound. She frequently tells family how well all staff treat her, this often involves general chat, time spent with her and friendly banter which she enjoys. She has mentioned the new manager by name which surprised us as she gets quite

confused. She is very happy with the manager and all staff which is a great comfort to the family knowing how well she is being looked after. Her eating and drinking are a concern and being addressed by the staff.

Reply from Cristina Chimixis, Acting Home Manager at Dunanney Care Centre

Thank you very much, it has been a pleasure to look after your dear one and also thank you for your and your family's involvement in her care; always bringing a smile on her face when you and the dogs are in, means the world for her.

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Review of
Dunanney Care Centre
from Wendy G (Daughter of Resident) published on 23 January 2023

Submitted via Website • Report

Overall Experience

Dad has been in Dunanney for just over a year now. He had spent some time in hospital and had been in a few respite homes before getting a permanent space in Dunanney after a spell in hospital over Christmas 2021. What a breath of fresh air and what a relief for me. The management and staff are all

wonderful, I couldn't praise them highly enough. The home is clean and a very pleasant environment, my dad is extremely well cared for. Dad has dementia and is prone to choking, the staff manage this very well. In the past when he has needed to be admitted to hospital, they are always very good at keeping me informed, or letting me know if I need to come into the home and settle him. Dunanney have certainly taken a weight off my shoulders, I know he is in safe hands there, well cared for and has great interaction with all the staff, nurses and management. They also ran a group forum for relatives and management to provide updates and so any questions could be answered.

Reply from Cristina Chimixis, Acting Home Manager at Dunanney Care Centre

Wendy, thank you very much for your constant commitment and involvement in your dear one's care, he is part of our big family now and we love taking care of him.

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Review of
Dunanney Care Centre
from J L (Daughter of Resident) published on 30 December 2022

Submitted via Website • Report

Overall Experience

My first impression of Dunanney was positive and after chatting to the manager, It was obvious she cared. When my father was admitted, my first impression was confirmed. The residents are treated as individuals and their needs cared for. Their families are kept informed. The manager and staff are very

kind and caring and most of all supportive. It gives you such peace of mind that your loved one is in good care.

Reply from Cristina Chimixis, Acting Home Manager at Dunanney Care Centre

Has been an honour to meet you and to look after your dear one and I would like to thank you for these beautiful words and for the love and involvement shown in your dad's care.

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Review of
Dunanney Care Centre
from Alexis B (Daughter of Resident) published on 28 November 2022

Submitted via Postal Card • Report

Overall Experience

The new manager lady has made such an impact on the building, greeting visitors and cleanliness. Seems more interested in getting more out of staff and their attitude towards care and nursing home residents.
Last year, I would not have recommended this nursing home facility, but now, with such great

improvements and the positive attitude of the new manager, I would now be happy for other relatives to reside here. The new manager is excellent.

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Review of
Glebe Care Centre
from G P (Father of Resident) published on 3 November 2022

Submitted via Postal Card • Report

Overall Experience

The staff are great, the services are superb and my son enjoys the experience.

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Care Homes Owned by Ann's Care Homes Ltd in County Antrim

Ann's Care Homes Ltd Locations in County Antrim (2)

Ann's Care Homes Ltd Reviews in County Antrim (88)

Reviews Posted for members of Ann's Care Homes Ltd

Dunanney Care Centre

Glebe Care Centre

Dunanney Care Centre

Dunanney Care Centre

Glebe Care Centre

Dunanney Care Centre

Dunanney Care Centre

Dunanney Care Centre

Dunanney Care Centre

Dunanney Care Centre

Glebe Care Centre

Glebe Care Centre

Glebe Care Centre

Dunanney Care Centre

Dunanney Care Centre

Dunanney Care Centre

Dunanney Care Centre

Dunanney Care Centre

Dunanney Care Centre

Glebe Care Centre

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