356 Crewe Road, Shavington, Crewe CW2 5AD
"I was in very poor health when I came here. The property itself is lovely. Management and care have been exceptional. Carers are friendly…" Read all 30 reviews
Alexandra Mill in Shavington, Crewe is Anavo’s newest care home and encompasses everything the organisation has learnt from listening to current residents and families. With 72 beautifully decorated bedrooms spanning across two floors and a whole… Read more about Alexandra Mill
Poppy Court, Warwick Grove, Surbiton KT5 8FF
"We were absolutely delighted with the care that my father received here. Like many people, it was a new experience for us, one that clearly…" Read all 51 reviews
Surbitonian Gardens is located in Surbiton, close to local amenities and with good access to public transport. The home provides residential and nursing care for up to 80 residents. All care is bespoke and delivered by a team of experienced and compassionate… Read more about Surbitonian Gardens
Laburnum Avenue, Hove BN3 7JW
"My brother had very complex needs that required frequent monitoring by staff, and they have risen to the challenge magnificently. I could…" Read all 143 reviews
Lindridge care home in Hove offers people with care needs a welcoming home. Trained staff care for people with dignity and respect at all times. A variety of activities are available for residents to participate that suit their interests.… Read more about Lindridge
Borrowmuir Hills, Laurencekirk AB30 1HW
"Visited Burnside Nursing Home to see my dad, who had just enjoyed his Burns (supper) lunch. The care and friendly banter from the staff…" Read all 69 reviews
Burnside Nursing Home is a purpose-built facility, with en-suite rooms and spacious living areas, where residents recieve a friendly service and have an active lifestyle supported. The provider believes in focusing on the well-being of the individual,… Read more about Burnside Nursing Home
Quarrelton Road, Johnstone PA5 8NH
"Have helped the family to accept mother's needs are better managed, maintained in the nursing home. Staff in Tannahill have her best…" Read all 58 reviews
Cochrane Care Home is a purpose-built facility, offering a comfortable interior and en-suite rooms that are ideal for those with care needs who wish to achieve a relaxing lifestyle. The home has its own gardens and is located close to scenic parkland,… Read more about Cochrane Care Home
Southfield Avenue, Port Glasgow PA14 6PS
"We have traveled from Wales (me,my wife and daughter) to visit a relative in this wonderful care facility. The staff we have come across…" Read all 40 reviews
Newark Care Home is one of several facilities Anavo Group have in Scotland, purpose-built and modern to suit both the practice of skilled care and a comfortable lifestyle. This Inverclyde home is well-located for local amenities, allowing staff to… Read more about Newark Care Home
6 Janesfield Place, Beith KA15 2BS
"Delighted to attend Spiers Care Home and see the recent improvements and various activities in place which can only enhance the resident's…" Read all 34 reviews
Spiers Care Home is ideally situated to support a satisfying retirement for those with care needs, being a purpose-built facility itself, while being part of a vibrant community and close to many community venues. Residents can socialise in pleasant… Read more about Spiers Care Home
Quarrelton Road, Johnstone PA5 8NH
"My mum had very complex needs. We were kept up to date and always made to feel welcome when popping in for a visit. Staff were amazing and…" Read all 32 reviews
Ranfurly Care Home is a purpose-built home that is divided into four units, allowing staff to specialise on focused care provision which suits each individual. Residents are able to enjoy the gardens during warmer weather, which have been landscaped… Read more about Ranfurly Care Home
Bridge Lane, Appleton, Warrington WA4 3AH
"Mum was admitted to Brampton from hospital after a heart attack. Everybody was so kind and considerate, and the physiotherapy team were on…" Read all 20 reviews
Brampton Lodge provides care throughout three wings in their state of the art facility which has been designed with the needs of residents in mind. The three suites provide long term care for residents who require nursing and residential care, as… Read more about Brampton Lodge Care Centre
Sandstone Brook in Whitchurch is Anavo's newest care home, designed with residents' well-being and a connection to nature at its heart. Nestled alongside a picturesque canal, the home features a living roof and communal rooms that open onto a terrace,… Read more about Sandstone Brook
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Reply from Emma Roberts, Regional Operations Manager at Newark Care Home
Thank you for your thoughtful review. We're delighted to hear about your positive experience. Our team is committed to providing outstanding care, and your feedback is truly appreciated.
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Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your encouraging feedback regarding your personal experience at Alexandra Mill. The staff team work hard to deliver high standards of quality care at all times. We are so pleased that your experience has been a positive one. I will pass your comments on to the team. We value every review as this helps us to improve our service where required.
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Reply from Bev Oliver, Regional Operations Manager at Brampton Lodge Care Centre
Thank you for taking the time to share your feedback regarding Brampton Lodge. We are extremely sorry to hear about the concerns you have raised. We recognise that consistency and communication are vital in providing the high standard of care that our residents deserve, and we apologise that your expectations were not met in this regard. Please be assured that we are actively addressing these issues. We are working hard to improve communication across our team to ensure that residents care plans are followed, and their needs consistently met. Your concerns have been shared with the Senior Management Team. Thank you again for your feedback.
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The atmosphere at Lindridge is calm, homely and welcoming. The food amazing and the management team are visible and approachable. As family we were always treated with kindness, respect and sympathy at a very difficult and stressful time and were made to feel part of their family. It really is a wonderful place. Thank you.
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Reply from Nicky Hazell, REM at Surbitonian Gardens
Thank you for taking the time to review your short stay with us. We appreciate your kind comments and will share your feedback with the team.
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Reply from Christine Orr, Administrator at Ranfurly Care Home
Thank you so much for your kind words. I will pass this on to the staff.
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Reply from Lorna MacKay, Manager at Spiers Care Home
Thank you for taking the time to provide us with your valuable feedback. I am pleased to read that your Dad is settling in well to Spiers and that you are happy with your experiences thus far. If you have any further feedback you would like to provide to allow us to improve further, please do not hesitate to reach out to me directly, either in person when you visit or via email/telephone, and I will be happy to assist. Best Wishes.
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Reply from Amanda Rankin, Manager at Spiers Care Home
Thank you very much for taking the time to provide us with this feedback. Our team are working extremely hard to ensure your loved ones are living in the best environment possible. We appreciate the recognition on the vast improvements made within our Home recently and we have much more planned for 2025. We look forward to seeing you soon. Best wishes.
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Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your positive comments about our caring, friendly and respectful staff. We are so happy that Mum has settled so well and is content. The staff teams work hard to deliver high standards at all times. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
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Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you kindly for taking the time to write a review. We appreciate your positive comments and high regard for our staff and the service. The team works hard to deliver high standards of quality care with respect and compassion at all times. Your feedback is very much appreciated. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
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Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your positive comments about our helpful friendly staff and the home's facilities. The staff team all work hard to deliver high standards at all times. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
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Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your positive comments regarding our care home and the staff team who work hard to deliver high standards of quality care at all times. We are so pleased that your experiences are all positive ones. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
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Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your kind review and positive comments regarding the care you received and the environment at Alexandra Mill. The staff team all work hard to deliver high standards at all times. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
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Reply from Nicky Hazell, Resident Experience Manager at Surbitonian Gardens
Thank you for your positive feedback. It's so good to hear that your father enjoyed his stay and that the whole process went smoothly. We will ensure that your kind comments are shared with the team.
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Reply from Christine Orr, Administrator at Ranfurly Care Home
Thank you very much for your kind words, I will pass this on to the staff, it is very much appreciated.
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