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Care Home Owned by Anavo Group in Aberdeenshire

9.0 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Anavo Group in Aberdeenshire

Only the locations & reviews in Aberdeenshire for Anavo Group are showing below.

View the details of all 10 locations (with 477 reviews) owned by Anavo Group

Anavo Group Locations in Aberdeenshire (1)

 

1 Care Home owned by Anavo Group in Aberdeenshire

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Burnside Nursing Home

Borrowmuir Hills, Laurencekirk AB30 1HW 

9.6 69 reviews
"Visited Burnside Nursing Home to see my dad, who had just enjoyed his Burns (supper) lunch. The care and friendly banter from the staff…"   Read all 69 reviews
Location Type Care Home

Burnside Nursing Home is a purpose-built facility, with en-suite rooms and spacious living areas, where residents recieve a friendly service and have an active lifestyle supported. The provider believes in focusing on the well-being of the individual,… Read more about Burnside Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 57 Rooms

Anavo Group Reviews in Aberdeenshire (69)

9.0
Anavo Group has a Group Review Score of 9.0 (9.024) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anavo Group must have a Review Score.

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Review of

Burnside Nursing Home

from Alison M (Daughter of Resident) published on 6 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited Burnside Nursing Home to see my dad, who had just enjoyed his Burns (supper) lunch. The care and friendly banter from the staff towards all the residents is lovely to hear and see. And it's reassuring to know that he is being very well looked after.

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Review of

Burnside Nursing Home

from Jackie C (Wife of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I felt well cared for at Burnside and were made to feel most welcome by all staff at all times. A minibus tour was organised by activities coordinators the first week we arrived which allowed us to learn about the local area with some of the other residents. I felt everyone was supportive
of my husband and his condition. Both carers and nurses always discussed issues and I felt that together we resolved issues in a proactive way. All staff were approachable, supportive and caring making me feel valued and part of my husband's care team. The care team at Burnside encouraged and mobilised my husband so much so that he was able to come home after I gained experience and confidence while working with carers. Thank you!

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Review of

Burnside Nursing Home

from Hazel M (Daughter of Resident) published on 10 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel my mother is well cared for in Burnside Nursing Home. I have just attended a quiz night with my mum, for fundraising. The carers are all very pleasant to Mum and will discuss any concerns I have about Mum and act on them.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your kind words, means a lot to our staff and very much appreciated.


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Review of

Burnside Nursing Home

from G D (Daughter of Resident) published on 10 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with Mum's care - very good meals with choices. Mum is always clean and tidily presented, as is her room.
Staff are friendly and will attend to Mum's needs.
Activities offered are many and varied and now the weather is improving, residents are more often out in the beautiful presented
garden.
Staff know Mum and her likes/dislikes.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so very much for your kind and encouraging words, it means such a lot to our dedicated staff. Kind regards, Marion.


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Review of

Burnside Nursing Home

from Rhona M (Niece of Resident) published on 7 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursing home with wonderful staff who go "above and beyond" to care for the residents.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so very much for your kind and supportive words, very much appreciated by us all.


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Review of

Burnside Nursing Home

from Isla C (Daughter of Resident) published on 7 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in for respite care and we could not fault the home. Her mobility was poor, urine infection and confused. The staff were outstanding. They took control of Mum's medication and got things under control. Working with the family concerns, they supported Mum to move and on leaving, her mobility
was much improved.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your support and very kind words, very much appreciated.


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Review of

Burnside Nursing Home

from Vivienne C (Partner of Resident) published on 23 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner wasn’t able to understand that he needed care and so was resistant to help. The staff at Burnside Nursing Home treated him professionally, kindly, cheerfully and with the utmost respect.
The huge support and friendship given to me as his partner made a difficult time so much easier.
I wouldn’t
hesitate to recommend Burnside.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your kind words - very much appreciated by all our team.


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Review of

Burnside Nursing Home

from A M (Son of Resident) published on 12 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention my mother got was truly exceptional. It was clear all staff were committed to making her as safe and comfortable as possible. The standard of communication amongst the whole team was really impressive. They could answer our questions fully and immediately. I would be very happy
to recommend Burnside Nursing Home to any family.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you for your kind words, they are very much appreciated.


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Review of

Burnside Nursing Home

from S M (Daughter of Resident) published on 8 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is being so well cared for in Burnside. All staff are friendly and approachable. Their kindness and encouragement have helped Mum to settle in and participate in a variety of activities. As visitors, we are always met with a welcoming, friendly attitude and know that she is safe and being treated
with dignity.

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Review of

Burnside Nursing Home

from Mark C (Son of Resident) published on 28 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Burnside, and in particular, all individuals within the Scotston unit, looked after Dad for the three months between November and February. The quality of nursing and general care was exemplary. The staff always had time to chat when we visited to explain any changes in Dad's condition,
and communicated effectively in a timely way by telephone when we requested updates. If anything did change, they were very proactive in contacting us.
Dad was always made comfortable and was never anxious whilst in the care of the Scotston team.
We could not have expected anything more from the entire professional staff team.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you, Mark, for your very kind and encouraging words; this is very much appreciated by all our team within the home, and in particular, Scotston Staff.


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Review of

Burnside Nursing Home

from Alice M (Wife of Resident) published on 25 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both management and staff provide a caring, efficient service. Residents' needs are a priority, including an emphasis on the provision of a stimulating events programme, encouraging participation in these activities.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you for your kind words, we will share this with our staff in appropriate departments/areas.


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Review of

Burnside Nursing Home

from E M (Daughter of Resident) published on 13 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care Mum receives. Staff are always very friendly and helpful whenever we ask them anything. One of the main things for me, regarding Mum's care, is that she is treated kindly and I feel that she certainly is.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your review, very much appreciated.


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Review of

Burnside Nursing Home

from Frances I (Sister of Resident) published on 13 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Burnside Nursing Home has been my sister's home for the last five years. I have been more than happy with the care and attention that she has received throughout that time.
I live more than 100 miles from Burnside and am reassured by how she is looked after by the staff and how they compassionately
keep me informed by telephone about her now that she has been bedridden for more than two years.
The staff are always kind to my sister and all family relatives who visit her.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your kind words. We appreciate your feedback very much.


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Review of

Burnside Nursing Home

from Barbara C (Wife of Resident) published on 13 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home staff have encouraged and enabled my husband to make visits home. These are very important for us as his stroke occurred while we were on holiday and home became a real goal that wasn't to be for everyday life. Support and encouragement has been there too for friends to visit and play
guitar and sing together, another important thing for my husband as he was a performer. The recent quiz organised by the activities staff was much enjoyed and the subject of conversation weeks later.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you very much for taking the time to share your feelings. We very much appreciate feedback to make sure we can provide the best service possible.


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Review of

Burnside Nursing Home

from E M (Daughter of Resident) published on 6 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found no issues with my father's care, he is given full attention and treated with full respect. When Dad first arrived he enjoyed taking part in most things and enjoyed an outing in the minibus. Bud sadly, he has lost most of his mobility and can't do this anymore. The staff have been very attentive
in helping Dad as he needs more support. I feel he is very safe in this environment and I also have comfort knowing this.

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Review of

Burnside Nursing Home

from Ella P (Wife of Resident) published on 9 December 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Burnside for nearly two years and I have been very happy with the care he receives. It's a well-run home and they are all very attentive to his needs. He is always kept clean and I am kept up to date with his health and any problems are reported to me as soon as possible. I have
not actually seen him do any activities, but the staff do try to involve him if possible. Whilst it can be difficult visiting dementia patients, I am confident he is well cared for.

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Review of

Burnside Nursing Home

from Davina H (Daughter of Resident) published on 15 September 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely friendly and caring. Always willing to allow Mum's great-grandchild to visit her, which really makes her day as Mum plays games such as dominoes, cards etc. Was really pleased with the outings she has had and her sports day. She won a medal and a cup, which made me smile. I know
that Mum is safe and has the best people looking after her.

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Review of

Burnside Nursing Home

from K W (Daughter of Resident) published on 22 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Burnside care/nursing home for four years now. I cannot praise the staff, over that time, for the care they have given and shown her. During Covid, which was a very stressful and emotional time for everyone, the staff were fantastic and kept the residents safe. I take comfort that
my mum s being cared for 24/7. Thank you.

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Review of

Burnside Nursing Home

from B C (Respite Resident) published on 10 November 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Burnside Care Home is a home from home. The warmth of the welcome is amazing and nothing is too much trouble for the staff, like all the staff take pride in their work. The food is excellent and you have to be really fussy if you can't find something you can't eat. Management are very open and approachable
which engages a good rapport with all staff. I would recommend Burnside to anyone.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your kind words Brian I will pass on to the staff in the unit you stayed in.


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Review of

Burnside Nursing Home

from Andrew (Son of Resident) published on 29 April 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my Mum and Dad have been residents of Burnside for the last +3 years. Sadly, Dad recently passed away and this caused me to stop and reflect on the quality of care provided by Burnside. Dad was so well looked after and it was lovely to see him develop such a strong bond with a number of the staff.
I appreciate that ‘caring’ is what you do, but I feel that at Burnside, you successfully combine top-quality care together with compassion and a sense of fun – a great mix that creates a lovely environment for the residents. It was an environment/atmosphere which suited Dad down to the ground. Although this review was really prompted by Dad's passing, Mum, who recently celebrated her 91st birthday, is also very happy and content at Burnside. Thank you to all members of staff.

Reply from Marion Gordon, Home Manager at Burnside Nursing Home

Thank you so much for your kind words, they are very much appreciated by all our staff


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