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Care Homes Owned by Dale Roads Group Ltd

  • Care Homes Owned by Dale Roads Group Ltd
Dale Roads has a group of care homes dedicated to providing quality residential, respite and palliative care.

Set in a variety of settings, each home offers great facilities to meet the varying needs and preferences of all residents. A great team of care professionals will be on hand to deliver the best possible service, and their aim is to empower residents as much as possible through care plans developed personally for each individual.

Across all sites, residents will be welcomed into the Dale Roads family like it is their own home. They will have the opportunity to engage in a wide range of activities, or spend time relaxing in their own secure space if they would prefer; meaning that family members can be rest assured that their loved one is in safe and capable hands.

Dale Roads Group Ltd Locations (6)

 

6 Care Homes owned by Dale Roads Group Ltd

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Woodfield Nursing Home

Coxhill, Narberth SA67 8EH 

8.7 4 reviews
"The staff are always very welcoming and friendly and treat the residents with cheerfulness and dignity.…"   Read all 4 reviews
Location Type Care Home

Woodfield Nursing Home, in Narberth, makes the most of pleasing countryside surroundings and a spacious interior, where residents can live in comfort while having access to skilled care workers. The home is staffed and resourced to suit the challenges… Read more about Woodfield Nursing Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 24 Rooms
Pen-Coed

Wooden, Saundersfoot SA69 9DY 

8.4 7 reviews
"We had a unique and wonderful experience at Pencoed this past year. My mother was a resident there for exactly one year to the day. She…"   Read all 7 reviews
Location Type Care Home

Pencoed is pleasantly situated, not far from the coast, where a trained team of professionals provide personalised care. Alongside skilled care the home's residents enjoy a varied and stimulating lifestyle, with many in-house and community entertainments… Read more about Pen-Coed

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • 25 Rooms
Pembroke Haven Residential Home

Essex Road, Pembroke Dock SA72 6ED 

8.2 1 review
"My husband was originally in Pembroke Haven for respite care but eventually was admitted in as a resident in July 2021 where he stayed very…"   Read review
Location Type Care Home

Pembroke Haven Residential Home in Pembroke Dock provides residential care for older people over the age of 65. The home has 33 single rooms of which 31 benefit from ensuite facilities. The friendly and skilled team goes above and beyond to ensure… Read more about Pembroke Haven Residential Home

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 33 Rooms
Woodland Lodge Care Home

Gumfreston, Tenby SA70 8RA 

8.2 5 reviews
"Spent time visiting care homes in the local area and the moment my husband and I walked into Woodland Lodge, we both and smiled and agreed…"   Read all 5 reviews
Location Type Care Home

Woodland Lodge Care Home, in Tenby, is a homely facility where adults over sixty-five can receive a friendly service, based upon their personal needs. Care workers respect the choice of residents and look to empower them where possible over their… Read more about Woodland Lodge Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • 19 Rooms
Torestin Care Home

Tiers Cross, Haverfordwest SA62 3DB 

1 review
"In my extremely short experience with the staff and manager at Torestin Care Home, all I can express is how professional and understanding…"   Read review
Location Type Care Home

Torestin Care Home is located in a rural location in Haverfordwest and offers long-term residential care as well as short stay and respite. The home cares for up to 44 residents and is purpose-built. There is a garden for residents to enjoy and family… Read more about Torestin Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 44 Rooms
Langton Hall

Scleddau, Fishguard SA65 9RH 

Location Type Care Home

Langton Hall, in Fishguard, is skilled in looking after older people's care needs, whether for long-term requirements or shorter respite packages. All care professionals respect individual dignity, looking to tailor services appropriate to need and… Read more about Langton Hall

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Younger Adults
  • 24 Rooms

Dale Roads Group Ltd Reviews (18)

Reviews Posted for members of Dale Roads Group Ltd

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Review of

Woodfield Nursing Home

from J D (Wife of Resident) published on 23 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very welcoming and friendly and treat the residents with cheerfulness and dignity.

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Review of

Woodfield Nursing Home

from Sally H (Wife of Resident) published on 30 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Woodfield Nursing Home since March 2024. Excellent attention, his condition deteriorated and he spends all the time in his room. The staff are constantly checking on him. Sense of humour 100%.
He has settled in so well. Home from home.

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Review of

Woodland Lodge Care Home

from Eileen D (Brother-in-law of Resident) published on 18 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home always looks clean and tidy. The staff always appear to be helpful and friendly. They appear to be understanding with the patients.

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Review of

Woodland Lodge Care Home

from M N (Daughter of Resident) published on 4 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been residing at Woodland Lodge Residential Home, Gumfreston, for over three years. I have found it to be a very homely and welcoming place. She is well looked after by all the staff and kept clean at all times. I cannot speak highly enough of everyone in the home, how excellently my mother
is cared for. If there are any concerns arising with her, I am contacted immediately. This for me is very reassuring as I can relax and carry on with my normal working day without any worries. For this I am really grateful to all at Woodland Lodge. The only criticism I can make is that the building and contents look tired. However, I understand that there are plans ahead to carry out improvements.

Reply from Jake Davies, Operational Director at Woodland Lodge Care Home

Thank you so much for sharing your review. We're truly grateful for your kind words about the care and support your mother receives at Woodland Lodge. It's wonderful to hear that our team's dedication and communication have provided you with peace of mind. We are actively working on plans for improvements, as maintaining a comfortable and welcoming environment is very important to us. Your input helps us to improve, so thank you once again for taking the time to share your experience.


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Review of

Pen-Coed

from David D (Son of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a unique and wonderful experience at Pencoed this past year. My mother was a resident there for exactly one year to the day. She passed on October 14. Her mother had been a resident there for almost 25 years before that. My family and I live in western Canada so frequent visits were impossible
but we did visit a couple of times.
When someone you love has to go to a care home trust becomes the greatest worry.
The manager and staff not only gained our trust but exceeded any expectations we had.
Everyone there was gifted with kindness, compassion, and professionalism, and every time we spoke on the phone my mother would always mention how much she loved the people there.
We can't thank you all enough for all you did this past year, it was our pleasure to meet you all.

Reply from Janet Williams, Registered Manager at Pen-Coed

Thank you so much for your lovely review, I will share it with the team.


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Review of

Pembroke Haven Residential Home

from Miriam ( Mim) D (Wife of Resident) published on 18 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was originally in Pembroke Haven for respite care but eventually was admitted in as a resident in July 2021 where he stayed very happily until he passed away in January 2024 aged 96 years.
He settled into his new home very quickly and was very happy there with the very caring and fun-loving
staff who all spoiled him and made him feel at home, I was allowed to visit as often as I could as were the rest of our family and friends. Pembroke Haven is a beautiful building with views of the river and a conservatory and patio which my husband loved. I strongly recommend this residential home and if necessary would be happy to spend my days here.

Reply from Jake Davies, Operational Director at Pembroke Haven Residential Home

Thank you so much for your kind and heartfelt review. Our dedicated and compassionate team takes great pride in ensuring that each resident feels comfortable, cared for, and part of our family. It is truly heart-warming to hear that he found joy in our home, from the warm atmosphere created by our staff. We are also pleased that you and your family felt welcome and able to visit as often as you wish, as we know how important those moments are. Your recommendation means a great deal to us, and we will continue to strive to provide the best possible care to all our residents. Thank you again for sharing your experience, wishing you and your family comfort and peace.


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Review of

Woodfield Nursing Home

from Sally M (Wife of Resident) published on 9 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Woodfield Nursing Home for the past 20 months. His behaviors became very challenging at home and I was advised to find a suitable nursing home. He was and is still walking so the wide corridors were ideal. The spacious grounds in grass and tarmac are perfect for me to walk him
when I visit. There are two large lounges and a dining area. But the best element of Woodfield is the staff. All of them create a relaxed, friendly, and supportive nursing home. I am very happy my husband has made it his home.

Reply from Jake Davies, Operational Director at Woodfield Nursing Home

Thank you for sharing your experience with Woodfield Nursing Home. It's heartening to hear that your husband has found a comfortable and supportive environment there. The emphasis on spacious facilities and accommodating staff members highlights the importance of finding a nursing home that meets not only the nursing needs but also the emotional and social well-being of residents and their families. It's reassuring to know that Woodfield can provide this. We will ensure this review is shared with the team at Woodfield, thank you once again.


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Review of

Pen-Coed

from Karen B (Daughter of Resident) published on 6 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Pencoed since February 2023, and I can’t praise the manager and staff enough for all the support and kindness myself and my mum have received. The atmosphere is always friendly, and staff make an effort to make everyone feel at home and comfortable. No request is ever too much trouble,
and my mum has always been treated with dignity and respect. Every day I visit my mum, I am given a warm welcome, and it now feels like a second home to me. Thank you, everyone at Pencoed, for all your hard work, kindness and excellent care you provide. I would highly recommend Pencoed.

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Review of

Pen-Coed

from Kim D (Daughter of Resident) published on 6 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been a resident of Pencoed for the last four months (may it continue for many years to come!).
After her initial unsettling long-distance move to be closer to family, we are amazed at how well she has settled in. We can not thank the staff enough for their kindness and dedication; they
all work so hard, and nothing is ever too much trouble.
We love their open-door policy; you are always made to feel so welcome when visiting.
Mum now has a new lease on life, and it is wonderful to see.
We would highly recommend Pencoed.
Thank you to the manager and your great team.

Reply from Sue Mason, Director at Pen-Coed

Thank you so much for your lovely review. I will share it with the team.


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Review of

Pen-Coed

from Stephen A (Son of Resident) published on 7 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Pencoed for the last two and a half years of her life, during that time, despite the vast majority of it being under Covid, she was always happy and content being there. As Mum approached her final days, I had the opportunity to witness first-hand the care that the staff gave,
and the experience was humbling. The care was everything that our family could have hoped for.

Reply from Sue Mason, Director at Pen-Coed

Thank you for such a lovely review it means a lot to us all.


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Review of

Torestin Care Home

from E G (Son of Resident) published on 22 November 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In my extremely short experience with the staff and manager at Torestin Care Home, all I can express is how professional and understanding they all are! The place is immaculately clean and tidy, they explained everything perfectly, their covid testing and procedures are second to none! I have nothing
but gratitude for the way they took care of my father’s dignity in his final stages of life. Thank you for your help in this difficult time.

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Review of

Woodfield Nursing Home

from Tracy D (Daughter of Resident) published on 12 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father received at Woodfield was excellent. My father entered Woodfield with a sore and within a week of excellent nursing at Woodfield, the sore was dramatically improved. Woodfield is smaller than some of the EMI homes in the area and I truly believe that helps provide better care. It’s
the quality of care everyone should be looking for and Woodfield certainly has that. Sadly my father passed away shortly after being in Woodfield as he had spent over 5 weeks in bed with a sore that started in a previous residential home and unfortunately died of pneumonia. In dad's final hours, the nurse on duty stayed with us as much as he could and another staff member kept us going with tea and a smile. They’ll never know how much we appreciated that and we will never forget it.

Reply from Jake Davies, Operational Director at Woodfield Nursing Home

Hi Tracy, thank you for the glowing review. I am glad you felt that our devoted staffing team at Woodfield were able to meet your Fathers' needs. I will ensure that your positive review is circulated amongst all the staff who work very hard to maintain and promote quality care.
Cheers.


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Review of

Woodland Lodge Care Home

from Myfanwy L (Daughter of Resident) published on 29 March 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Spent time visiting care homes in the local area and the moment my husband and I walked into Woodland Lodge, we both and smiled and agreed this is the one. At no time have we had to change our opinion, we are simply so pleased with our choice. The staff, facilities and care is outstanding and can only
be equalled, not surpassed, in our opinion. We would and have no problem in promoting Woodland to anyone and do so now to close family and friends. A big thank you from us.

Reply from Jake Davies, Operational Director at Woodland Lodge Care Home

Thank you Myfanwy, I am over the moon with your review and I will ensure it is passed on to the team at Woodlands who deserve this form of praise. Cheers.


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Review of

Woodland Lodge Care Home

from Jane G (Daughter of Resident) published on 25 March 2021

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff and management are very kind and helpful. I know can phone at any time and they will do there utmost to help. The food is varied and includes many healthy options. The only problem, as with many care homes, is there is not enough staff and the carers there are often, rushed off their feet.

Reply from Jake Davies, Operational Director at Woodland Lodge Care Home

Thank you for the review, your comments will be acknowledged in the forthcoming quality assurance review 2020-2021. It is very positive to see a relative speak highly of the staff at Woodland Lodge. It has been a challenging time for all since being placed into lockdown, and this unprecedented event has prevented the home from accepting visitors, and entertainment, which has been challenging to the residents, family, and staff. Whilst it is acknowledged that staff are very busy, this is because they are meeting the needs of residents consistently, with particular attention to infection control and keeping people safe, as well as addressing the wellbeing of individual residents. Woodland Lodge acknowledges the commitment and dedication of the whole staff team in maintaining, as noted in the review, ‘a very kind and helpful response to relatives’.


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Review of

Pen-Coed

from Jackie S (Daughter of Resident) published on 5 March 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Pencoed for over 3-years. She is treated with kindness, patience and dignity in every situation. The staff are all lovely, and nothing is too much trouble for them. Entertainment is organised on a regular basis. The accommodation is very pleasant and the rooms well appointed
with the touch of home; that is important.

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Review of

Pen-Coed

from Anne H (Friend of Resident) published on 5 March 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been at Pencoed for over a dozen years and is very happy there. Whenever I visit whoever opens the door knows exactly where she is sitting and directs me straight there. In the early years, we would go to sit in the conservatory to chat and she would contentedly tell me what was happening
in her world. Now, although she is not so chatty, she consistently looks comfortably and warmly dressed. I am regularly offered a cup of tea or coffee so I feel comfortable visiting. There are always a lot of staff moving around so I know she is constantly monitored, which, as she grows frailer, is reassuring. All the residents appear to be happy and those with mobility problems are offered a friendly arm. If I ever need to go to a residential home I would be very happy to go to Pencoed.

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Review of

Pen-Coed

from Sue M (Daughter of Resident) published on 5 March 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has been in Pencoed for around 4-years now and I am more than happy with the care provided. Over that time, I have got to know the team well. They have always been kind and thoughtful, and I have every confidence in them. They take the time to get to know each resident, their history and their families.
I have always felt that I could visit at any time and would be made welcome. In fact, families are encouraged to actively participate in the life of the home and in a variety of activities. Despite the additional pressures and restrictions during this pandemic, they have been happy to take phone calls at any time and arrange for me to do a video call with Mom when they could. The team have continued to support Mom (and me!) through her various health issues and deteriorating dementia with respect, understanding and professionalism. Moving Mom into a care home was a very difficult decision, and I visited several places before that decision was made. I would recommend Pencoed.

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Review of

Woodland Lodge Care Home

from Barbara C (Daughter of Resident) published on 13 March 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recomment this care home highly enough. They cared for my late Mother for approximately 8 months until her death from terminal cancer. Their kindmess and consideration to residents is second to none. This extends from the manager and her deputy to the front line staff . My Mother's independence
and individuality was respected and nurtured at all times. Everything that could possibly be done to make her comfortable and feel that this was her home was done. In her final weeks which were difficult for everyone, she was treated with utmost kindness and thought. Equally as family, we were always treated warmly and with greta respect. I cannot speak highly enough about the quality of care provided by Woodland Lodge.

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Awards / Recognitions (0)

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Frequently Asked Questions about Dale Roads Group Ltd

How many Care Homes does Dale Roads Group Ltd own?

Dale Roads Group Ltd own 6 Care Homes.

Which Dale Roads Group Ltd Care Homes have the highest review score?

Woodfield Nursing Home, Pen-Coed & Pembroke Haven Residential Home have the highest review score.
Dale Roads Group Ltd in Pembrokeshire

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