14-16 Clarence Road South, Weston-super-Mare BS23 4BN
25-31 Trewartha Park, Weston-super-Mare BS23 2RR
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Reply from Rizwan Govindji, Director at Tilsley House Care Home
Thank you for taking the time to submit this review. We will do all we can to continue to improve our service at Tilsley House so all our residents and all our stakeholders have great experiences. Warm regards
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Reply from Rizwan Govindji, Director at Earlfield Lodge
Thank you for taking the time to provide your feedback. I am happy to see that the efforts put in by the new management and the considerable investments we have made over the past 18 months are making a difference. We will continue to improve our service each day.
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Reply from Rizwan Govindji, Director at Tilsley House Care Home
Thank you for taking the time to leave your feedback, Susan. We will continue to work daily to improve our care at Tilsley House and, indeed, in all homes within our company - Solomon Care Ltd.
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Reply from Rizwan Govindji, Director at Tilsley House Care Home
Thank you for taking the time to send a review. I am so happy that you would recommend Tilsley House to others. This is a great acknowledgement for our staff who work ever so hard each and every day. We will take away your feedback and strive to improve our service continuously.
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Reply from Rizwan Govindji, Director at Tilsley House Care Home
Thank you for taking the time to review your great-uncle's experience at Tilsley House. We hope he has settled in well at his new home but we are always here should you need us. We will continue to work hard to improve our service in areas you have identified. Regards, Director
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Reply from Rizwan Govindji, Director at Tilsley House Care Home
Thank you for your kind feedback. Staff work very hard and so it is lovely to hear good feedback. Our Manager and I will definitely discuss how we can do even better with our activities and bedrooms.
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Reply from Rizwan Govindji, Director at Earlfield Lodge
Thank you for taking the time to feedback on mum's time at Earlfield Lodge. We always will strive to continuously improve our service taking into account your comments.
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Submitted via Website • Report
Reply from Rizwan Govindji, Director at Tilsley House Care Home
Thank you so much for your kind words. We strive to do our best at all times for all our residents in our effort to build 'Cathedrals of Care'.
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Submitted via Postal Card • Report
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Submitted via Postal Card • Report
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Submitted via Postal Card • Report
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Submitted via Website • Report
Reply from Rizwan Govindji, Director at Tilsley House Care Home
Thank you for your kind and encouraging words. We want to build 'Cathedrals of Care' and this helps us along this journey.
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Reply from Kathy Durston-Heseltine, Finance and Admin Manager at Tilsley House Care Home
Many thanks for your kind words, we enjoyed having your mum here and she is extremely missed. We would like to wish you and your family the best for the future and thank you for choosing Tilsley House.
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Reply from kathy durston-heseltine, Finance & Admin Manager at Tilsley House Care Home
Many thanks for your kind words. We are glad that your stepfather is settling in well and you are happy with the environment he is in. It is a pleasure having him here. Best Wishes, Tilsley House.
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Reply from kathy durston-heseltine, Finance & Admin Manager at Tilsley House Care Home
Many thanks for your kind words, we are glad your father enjoyed his stay at the home and felt happy and content. We miss him so much and wish you well for the future.
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Reply from kathy durston-heseltine, Finance & Admin Manager at Tilsley House Care Home
Many thanks for your kind words. It was a pleasure having your grandad with us and he is extremely missed. We are glad he felt happy and comfortable in the home and thank you again for your kindness.
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