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West Northamptonshire Council Locations (5)

 

5 Care Homes and Extra Care Housing owned by West Northamptonshire Council

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Turn Furlong Specialist Care Centre

off Rockery Lane, Kingsthorp, Turnfurlong, Northampton NN2 8BZ 

8.1 11 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 51 Rooms
Southfields House

Farmhill Road, Southfields, Northampton NN3 5DS 

8.1 1 review
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Sensory Impairment
  • 45 Rooms
Obelisk House

Obelisk Rise, Kingsthorpe, Northampton NN2 8SA 

1 review
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Sensory Impairment
  • 44 Rooms
Shared Lives Service

25 Camborne Close, Delapre, Northampton NN4 8PH 

Longlands Care Home

London Road, Daventry NN11 4DY 

17 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults
  • 51 Rooms

West Northamptonshire Council Reviews (30)

Reviews Posted for members of West Northamptonshire Council

Overall Experience

  • 17
  • 2
  • 0
  • 1
  • 0

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30
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Review of

Turn Furlong Specialist Care Centre

from Duggie M (Friend of Resident) published on 6 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited a very close friend who is currently a resident twice in the last two weeks. I am very impressed with the home itself, its cleanliness, staff numbers and their friendly and caring approach to their patients. It must be gratifying for the patient and their families to know they are being
given the best of care.

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Review of

Southfields House

from Robert W (Brother of Resident) published on 16 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister arrived at Southfields earlier this year due to Ridgway House, Towcester closing, my sister was immediately made welcome and was given a very nice room. She was given excellent care and friendship whilst she was at Southfields by the wonderful caring staff. I regularly visited my sister with
my wife and was always made welcome. Sadly my sister passed away on the 20th of November. I cannot thank the staff enough for the care Barbara received. Grateful thanks to all the staff members at Southfields.

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Review of

Obelisk House

from Rebecca C (Granddaughter of Resident) published on 17 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has recently been moved to Obelisk House having now moved from being privately funded to being supported with social funding.
As her power of attorney and main carer, I had taken a substantial amount of time to research her previous home, in order to find the right one. Which left me very
concerned that the home that she was moved to would not be up to the standard of the one she was in previously, as the decision was made for us, not by us.
But my fears were soon allayed. The home is perfectly adequate. The staff have been extremely accommodating and more importantly care so much about her and the other residents. I have been pleasantly surprised with her new home and wanted to share my experience here so others feel more comfortable should they or a loved one be thinking of moving here.

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Review of

Turn Furlong Specialist Care Centre

from Isabella B (Daughter of Resident) published on 5 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my dad by the manager and her team was outstanding. So professional and still able to give that wonderful human touch, despite the COVID situation. The staff’s kindness and love will never be forgotten. Being far away and unable to see my father, every effort was made to let me FaceTime
him and communicate. The rehabilitation was awesome too, he absolutely loved it. I highly recommend Turn Furlong on every level, it was a world-class experience.

Reply from Tracey Wright, Registered Manager at Turn Furlong Specialist Care Centre

Thank you so much for your kind words. Wishing yourself and your family all the very best for the future.


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Review of

Turn Furlong Specialist Care Centre

from Carol B (Respite Resident) published on 25 June 2021

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Did not enjoy my time there. Being in isolation did not help but did not like the way I was spoken at times like I am busy, get on with it. Also, a patient next door crying told to shut up and wait. Why you on the phone all the time? Moaning at me because I wanted to go to the toilet too much, lost
my shampoo for my hair in the shower. Would not plug my phone in to charge as fed up with it ringing. Was told I do not know why you are in here, this is for rehab people?. I may have had a stroke but my brain functions well. I was a carer for 30 years and know how you should be treated. Also, there were problems about what medication I was to have, only prescribed stuff.

Reply from Service Manager at Turn Furlong Specialist Care Centre

We at TurnFurlong are very sorry to hear that you had a negative experience during your respite stay. As we support all the Covid cohort community in the specialist care centre discussions are always had with people seeking respite prior to admission. As you can understand this is to maintain safety for the service users and staff and understand how difficult it is for family members who do not visit. Our aim is to provide the best person-centred care for those we support. With legal guidelines with medication management that I am sure you would understand we are unable to dispense medications that are not within our homely medications or that have not been prescribed.
Following my investigation into your points raised, I am unable to provide an answer to the person crying as described as the rooms adjacent were vacant at the time.
We are sorry to hear about your experience. We are more than happy to discuss further with you and should you wish, please do not hesitate to contact me direct.


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Review of

Longlands Care Home

from Ruth R (Daughter of Resident) published on 4 January 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is comforting to know that pops calls Longlands home and that the staff take such good care of him, it is his happy place.
Pre-covid, on visits, staff have always made us feel welcome when popping in to visit pops. He returned to Longlands after a stay in hospital looking very poorly and dehydrated
and within days he was looking so much better with the additional care from the staff.
The staff are managing the covid situation well, although we cannot see pops at the moment the staff assist with video calls and helping him reply to our messages and any requests we have, nothing seems to be too much trouble and appreciate them keeping us updated with how he is doing and activities he has been involved with

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Review of

Longlands Care Home

from Mark F (Son of Resident) published on 4 November 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of care for my dad and the staff have been amazing. With the Covid situation, face to face meets are no longer possible, however, we were able to send a tablet over with a few of dad's pics and videos and we can now arrange video calls through WhatsApp.
The staff are always helpful, making
sure dad sees his emails from us all and sending his replies. During this difficult time, it's reassuring to know he is well looked after.

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Review of

Longlands Care Home

from Elizabeth T (Daughter of Resident) published on 3 November 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding standard of care provided and I am totally confident that the level of care and safety my father is receiving is excellent. Over the past year, he has been through traumatic times losing his wife and home yet the personal care and attention provided by the management and staff has given
him a new life. Taking in the factor of his Alzheimer’s, overall the staff have persisted in reaching helping him to reach his potential in many ways and are constantly aware of stimulating him mentally and physically. Family requests have always been accommodated even though limited during restrictions of lockdown. He is always available for spontaneous video calls and his needs are met by staff during these calls, especially when he gets anxious or upset. I am very happy with Longlands and the high standards of staff/care reflect the caring attitude and personal sacrifice of the management team there.

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Review of

Longlands Care Home

from Mary S (Sister of Resident) published on 30 September 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Longlands Care Home for about seven years and has always been cared for very well. Nothing is too much trouble, especially for some of the staff who have been there as long as him. If I had to be in a home this would be my choice.

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Review of

Longlands Care Home

from Rebecca R (Granddaughter of Resident) published on 25 September 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to leave a review about the care my grandmother has received at Longlands Care Home as I was so appreciative of the efforts made for her special birthday during these most difficult of times. She moved into Longlands a short while before lockdown and since being there all staff have been so
kind and welcoming to both her and the family. We moved Grandma to a care home with reluctance but her room feels like a home from home. Her 100th birthday was in August and despite the restrictions of Coronavirus, the staff worked so hard to give her a special day. They made special effort in helping out with her dress, her hair and makeup, even getting hold of matching nail polish for her which would matter to Grandma! They enabled us to spend some time (at a distance) with her on the day, and treated her with such evident kindness and patience and following a recent stay in hospital sat at her bedside on return to the home when we could not. Many thanks to them all.

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Review of

Longlands Care Home

from Pauline P (Daughter of Resident) published on 15 September 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the way my mum is looked after. She seems very happy in herself. She is eating well and gaining weight.
The staff are kind and patient with my mum.
I am happy I chose Longlands for Mum and I would recommend Longlands to anyone,
anytime.

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Review of

Longlands Care Home

from A A (Daughter of Resident) published on 8 September 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Longlands Care Home. Both my mother and my family are very impressed with the care. The staff are very friendly and helpful. In my opinion, it's definitely the best care home in the area.

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Review of

Longlands Care Home

from Cliff N (Son of Resident) published on 28 August 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Longlands to anyone whose loved one required residential care. The staff are always caring and friendly and always have time to discuss any concerns or queries. Mum talks fondly of those who look after her and we could not ask for better care.

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Review of

Longlands Care Home

from E N (Daughter-in-law of Resident) published on 28 August 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always find staff friendly and welcoming. Mother-in-law frequently talks about the staff fondly. They try to take the time to converse with her as much as possible. With regards to activities, I assume they are not taking place as much due to Covid-19, but know they were very good before. No worries
about her care at all.

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Review of

Longlands Care Home

from Wendy L (Daughter of Resident) published on 26 August 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All care needs are continually met in a safe and very friendly, helpful environment. Mum is very happy in Longlands, everyone is always cheerful and pleased to see us and there is always a readily available update on Mum's welfare, both pastorally and medical.

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Review of

Longlands Care Home

from Tilly L (Granddaughter of Resident) published on 26 August 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the carers are really kind and lovely put all of the residents first. Very clean and food is lovely. Not a bad carer works about the care home.
Would always recommend it for a family or older friend

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Review of

Turn Furlong Specialist Care Centre

from Peter S (Son of Resident) published on 6 March 2020

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was here for a couple of weeks after being on HDU in the general hospital and after a stay on Cedar Ward the team here got her confidence back, physio was there most days and from cleaner to the big boss staff were great. Any questions or worries we had were dealt with quickly and efficiently, even
calling Mum at home once she had left to check on her. Greatest thanks and respect to you all!

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Review of

Turn Furlong Specialist Care Centre

from Ron M (Husband of Resident) published on 2 March 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grateful thanks for the care attention given to my wife during her elongated stay.
Words alone cannot convey the comfort given to myself and family knowing that she was happy, comfortable and well cared for during my enforced absence.
My apologies for discolouring the car park via my accident and
also so many thanks to all the staff who rushed to my assistance and support.
Overall a very gratifying experience and I wish health, happiness and success to all concerned.

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Review of

Longlands Care Home

from Sharon L (Daughter of Resident) published on 5 December 2019

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was in Longlands for 5 years she was well looked after and cared for. One negative mum passed in Longlands and I was very surprised that no one from Longlands attended her funeral I was very disappointed.

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Review of

Turn Furlong Specialist Care Centre

from B W (Husband of Resident) published on 23 October 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the staff caring and the management outstanding in all respects. The whole team were fantastic and we could not thank them enough. We would not hesitate to recommend this service.

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Awards / Recognitions (0)

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Frequently Asked Questions about West Northamptonshire Council

How many Care Homes does West Northamptonshire Council own?

West Northamptonshire Council own 4 Care Homes.

Which West Northamptonshire Council Care Homes have the highest review score?

Southfields House, Turn Furlong Specialist Care Centre & Longlands Care Home have the highest review score.
West Northamptonshire Council in Northamptonshire

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