Allegra Care in Hampshire | 4 Care Homes

Review of
Cedar Lawn Nursing Home
from R B (Resident) assisted by family/friend published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

I moved here from a sheltered home in London. Everyone here is so kind and I feel wanted. The food is excellent.

Reply from Helen Jones, CEO at Cedar Lawn Nursing Home

I am so glad you moved in with us, thank you for choosing Cedar Lawn. My colleagues are first rate and enjoy being with our Residents. They are very kind and the chef is extremely talented! I hope you enjoy every day with us, best wishes.

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Review of
Fordingbridge Care Home
from R K (Grandson of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience

My grandmother has lived in 4 previous care homes prior to Fordingbridge Care Home. I can honestly say that this care home does wonders for her needs exceeding expectations for her overall living and quality of life. The care home is warm and welcoming from its setting, internal environment, facilities

for residents and it's amazing staff members. My grandmother is happy and settled. Her bedroom is warm, spacious and risk-free. They offer a great selection of freshly cooked food to its residents allowing my grandmother to have a balanced diet. The care home has recently undergone light refurbishments and now looks great! Highly recommend this care home to anyone looking for themselves or loved ones. Special thanks to the team for doing an amazing job not only for my grandmother but for all residents as this is visible when we have visited the site.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Thank you for taking the time to provide us with your feedback. It means a great deal when family members who are regular visitors provide their views. I admire my colleagues in Fordingbridge for their constant positive and happy presence, this is so important for our Residents' wellbeing. The food is very good and the facilities are relevant and useful for the Residents. It's a nice happy relaxed place to be, which for our Residents who struggle with behaviours and dementia is fundamentally important. Thank you, my best wishes

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Review of
Cedar Lawn Nursing Home
from B C (Wife of Resident) published on 21 October 2024

Submitted via Postal Card • Report

Overall Experience

I have always been welcomed by the staff when visiting and treated with respect. The staff are cheerful and friendly. The care was managed very well at the end of life and every comfort was available. The resident was entirely satisfied with the help he was given.

Reply from Helen Jones, CEO at Cedar Lawn Nursing Home

My condolences for your loss. It is so very generous of you to write on our behalf at this sad time, we really appreciate it. My colleagues in Cedar Lawn are always warm and cheerful. They recognise both the responsibility and the privilege we share in providing our service and care. Take care and thank you.

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Review of
Cedar Lawn Nursing Home
from C C (Daughter of Resident) published on 8 October 2024

Submitted via Postal Card • Report

Overall Experience

The staff are very welcoming always happy to have a chat even the chefs. Always clean and tidy. If anything wasn't right that was upsetting to my mum they will do their utmost to sort.
They has a lovely fayre recently and was thoroughly enjoyed.

Reply from Helen Jones, CEO at Cedar Lawn Nursing Home

Thank you for your kind words and positive feedback. My colleagues in Cedar Lawn will be delighted to read that they're pleasing you and your Mum. They're all very extremely kind and on top of their many years experience, this makes all the difference in how the home feels, and how well the Residents enjoy living there. That's the best outcome for us all.

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Review of
Cedar Lawn Nursing Home
from Katharine P (Niece of Resident) published on 29 May 2024

Submitted via Website • Report

Overall Experience

My Aunt has been warmly welcomed into this care home and very quickly said she wouldn't want to go back to her old home. All staff are friendly, have helped her settle in, they ensure that she eats well, and encourage her to join activities. Her friends were happy to visit too as they weren't sure what

to expect. Thank you to you all.

Reply from Helen Jones, CEO at Cedar Lawn Nursing Home

I am delighted that your Aunt's friends are happy to visit, that's such great support and comfort to your Aunt. Everyone eats well in Cedar Lawn, the chef is amazing and puts his heart and soul into everything he produces. Our Cedar Lawn colleagues are warm and happy, they love the work they do, and they genuinely care for the Residents and families. In my view, that's what makes it such a beautiful home. Thank you again and best wishes to your family, Helen

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Review of
Dunwood Manor
from John W (Son of Resident) published on 29 May 2024

Submitted via Website • Report

Overall Experience

My father was offered a place at Dunwood Manor Nursing Home on 2/1/24, after spells in and out of the hospital over a 7-month span. It’s been the best thing that could have happened to dad. The staff are first class. They are very caring and help dad settle in from the word go. The nursing care at this

moment in time is first class. There is a good atmosphere in the home, with friendly smiling friendly faces. The food is prepared in the kitchen and my father says the food is very good, and plenty of it. Overall I am very pleased with the way things are going 10 out of 10.

Reply from Helen Jones, CEO at Dunwood Manor

Thank you for your consideration and informed review. Firstly I am delighted to read that we have made your Dad more comfortable and settled than he was. Little matters more than the Resident feeling comfortable and settled. We appreciate your feedback, we take our reviews seriously and we share them with the team so we all benefit. My very best wishes to your family, Helen

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Review of
Dunwood Manor
from J L (Wife of Resident) published on 15 May 2024

Submitted via Website • Report

Overall Experience

For the few weeks that my husband was in the home before his death there, all members of the staff showed both him and me the utmost kindness, care, consideration and, yes, love. I could not have asked for more.

Reply from Helen Jones, CEO at Dunwood Manor

I am so sorry for your loss. It is so generous of you to give us feedback at this sad and difficult time. Thank you for your comments. I am delighted that you've enjoyed the kindness, love and warmth of my colleagues in this lovely home. I wish you and your family all the very best. Thank you

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Review of
Cedar Lawn Nursing Home
from D E (Power of Attorney of Resident) published on 10 May 2024

Submitted via Website • Report

Overall Experience

The staff was very helpful from the initial visit through to managing admission and the settling in period. Nothing is too much trouble and communication is good. Such a relief! We are very happy with our choice and it is indeed a home from home. Thank you!

Reply from Helen Jones, CEO at Cedar Lawn Nursing Home

Thank you so much for your review. I loved reading that you've found our beautiful Cedar Lawn as a 'home from home'. This is such a lovely relaxed happy place to be. That is because, as you say, nothing is too much trouble for our Cedar Lawn colleagues. I wish your Resident a long and happy stay with us. Best wishes and thanks.

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Review of
Cedar Lawn Nursing Home
from Angela M (Daughter of Resident) published on 9 May 2024

Submitted via Website • Report

Overall Experience

Cedar Lawn is a very caring home and has a real family atmosphere. The food is all cooked on-site and they cater to all needs. Currently, there is a lack of outings due to a minibus not being available - this needs to be sorted. It will make such a difference to the residents to be able to go offsite.
The

carers are always friendly and listen to any concerns. When visiting I am always made to feel welcome. I feel that the organized activities are fun and interactive.
They do their best for all the residents.

Reply from Helen Jones, CEO at Cedar Lawn Nursing Home

Thank you for taking the time to provide us with your feedback. The food in Cedar Lawn is fantastic, isn't it? The whole team is warm and happy and they have a great boss, so it's always a happy place to be. I do apologise for the time it's taking for us to sort out a new bus. We're on the case! Thank you.

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Review of
Cedar Lawn Nursing Home
from P J (Friend of Resident) published on 1 May 2024

Submitted via Postal Card • Report

Overall Experience

The staff are caring and provide care and emotional support which has made the transition from home to Cedar Lawn much easier than I expected.
Overall a very nice place to reside.

Reply from Helen Jones, CEO at Cedar Lawn Nursing Home

Thank you for your review. I am delighted to read you've rated the overall experience as 4 stars but of course we are going to work to improve some of your ratings, I appreciate your input, we want every part of our service to be four stars at least! Moving from home is a difficult time for the Resident and the family and friends involved. I am glad we've provided relevant and beneficial support to you. Our Manager and team in Cedar Lawn are truly marvellous, they will always give great support and comfort. My best wishes and thanks

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Review of
Cedar Lawn Nursing Home
from J H (Brother of Resident) published on 3 April 2024

Submitted via Postal Card • Report

Overall Experience

My sister was cared for at Cedar Lawn from the 9th of February after her discharge from the hospital. The manager and her team looked after her extremely well. The food was excellent, the staff caring and attentive and she was very comfortable there. Having seen several nursing homes over the years

Cedar Lawn is one of the best I have been to.

Reply from Helen Jones, CEO at Cedar Lawn Nursing Home

Hello, thanks for your review. Isn't Cedar Lawn a lovely home? It always feels so relaxed and happy and warm. I think that's because of the wonderful team with their caring manager but also the residents are really lovely. It feels like a great family home. Thank you for sharing your views with us, it's very much appreciated. Best wishes.

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Review of
Fordingbridge Care Home
from Karen D (Daughter-in-law of Resident) published on 25 January 2024

Submitted via Postal Card • Report

Overall Experience

Every staff member has been exceptional and all demonstrated genuine care and support around looking after my father-in-law. It has certainly helped with the bereavement knowing how well he was looked after and that he was always surrounded by people who looked after him like he was their own father.

He was always clean and so was his room.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Hello,
Thank you for taking the time to provide your feedback. I am so sorry for the loss of your father-in-law, my sincere condolences to your family. I am pleased to read our colleagues provided the great care and service for which the home is known. I hope that, as you say, knowing he was well looked after whilst he was with us, provides some comfort to you all. With my very best wishes.

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Review of
Fordingbridge Care Home
from Graham D (Son of Resident) published on 18 January 2024

Submitted via Website • Report

Overall Experience

I was not able to visit my Dad as much as I liked due to Covid and my work commitments and distance to the home but I was rest assured knowing my Dad was being looked after so well. All of the staff were so attentive and I believe that they not only cared for my Dad but also had a special bond with

him and would make him smile. His room and himself were always clean and when I visited the staff, they always made me feel welcome, they would also keep in touch with me and notify me of how my Dad was doing. I would recommend this home to anyone thinking of sending their loved ones there.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Thank you for taking the time to give us your feedback, we really appreciate it. Our colleagues in Fordingbridge are extremely attentive to all the residents, they make everyone feel welcome and at home. I enjoy how calm the home feels, residents are doing their own thing, with staff beside them, being with them, and helping them to smile. I am so glad you had these experiences. Everyone will be delighted to read your feedback, thank you. My best wishes to you and your family, regards.

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Review of
Fordingbridge Care Home
from Clive D (Son of Resident) published on 8 January 2024

Submitted via Website • Report

Overall Experience

Fordingbridge Care Home was excellent in every way while looking after my father.
The staff would always try their very best to make my father's life as comfortable and as happy as they could.
The job of taking care of my father's every need was difficult at best and got harder as his illness progressed

but the staff always stepped up to the mark.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Hello,
Thank you very much for taking the time to provide us with your feedback. Our colleagues in Fordingbridge provide excellent service and care for residents and their families, it's what makes the difference. With my best wishes to you and your family, Helen

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Review of
Fordingbridge Care Home
from Jackie T (Sister of Resident) published on 18 December 2023

Submitted via Postal Card • Report

Overall Experience

My sister has settled in well. She seems content and happy when we arrive to visit and when we depart. She has deteriorated due to her type of dementia but still seems well in herself. The staff have always been helpful and they have addressed many problems that have occurred with my sister nad have

adapted things to help with her needs. We have always found the staff very approachable and willing to answer out queries or questions. We are pleased that they now have permanent activity staff to help keep the residents interested and entertained. We're thankful that my sister is safe and well cared for.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Hello,
Thank you for taking the time to provide your feedback. My colleagues in the home will also be delighted to read your positive comments. Our goal is always for each resident to feel happy and content in their new home and you, as their family, to always feel welcome and comfortable with us. My best wishes to you, thank you, Helen.

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Review of
Fordingbridge Care Home
from Marcos D (Son of Resident) published on 8 December 2023

Submitted via Website • Report

Overall Experience

Excellent care from underappreciated and overworked staff. After we explained our concerns to the deputy manager she was very sympathetic to our needs and took the time to explain the daily care that my relative was receiving. Because of this we now have a better understanding of what happens on a daily

basis. Thank you to the deputy manager!

Reply from Helen Jones, CEO at Fordingbridge Care Home

Hello,
Thank you for providing your feedback. I am delighted our deputy manager was able to address your concerns. Our colleagues in Fordingbridge Care Home provide warm, supportive care to all the residents. Thanks again for giving your feedback, it's much appreciated by all of us, Helen.

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Review of
Fordingbridge Care Home
from J P (Sister of Resident) published on 7 December 2023

Submitted via Postal Card • Report

Overall Experience

Our sister is well-looked after despite her being a little angry at times. But the staff handle it well and we are very grateful for that. Thank you.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Hello,
Thank you for your review. Our colleagues at Fordingbridge are very good with every resident, understanding their needs and keeping everyone happy and relaxed. It's such a skill, which in my view, only really comes from genuine compassion and empathy.
Thank you again,
Helen

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Review of
Fordingbridge Care Home
from Juliet L (Wife of Resident) published on 5 December 2023

Submitted via Postal Card • Report

Overall Experience

My husband came to this care home in August 2022. He was very upset and traumatised, as was I as his wife.
Over the months, the care for him by all the staff has been fantastic and I am grateful for the smiling faces that always greet me. When I visit, he is settled and comfortable and I can relax

knowing that he is well cared for.
It's difficult to put into words my gratitude to all the staff and management of Fordingbridge Care Home.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Hello,
I am so delighted to read your review, thank you. I know first-hand what a relief it is to visit your loved one and find them settled and relaxed. It is an enormous relief. My colleagues in Fordingbridge will be delighted to read your comments; they work hard to look after everyone and they do it very well. My best wishes to you and your family, thank you again, cheers, Helen.

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Review of
Fordingbridge Care Home
from Malcolm C (Son of Resident) published on 4 December 2023

Submitted via Postal Card • Report

Overall Experience

I have very little experience of other dementia care homes but this is certainly the best one I have dealt with. The rooms are nice and bright, the staff are friendly and helpful.
Taken overall and considering what the place is I find it a pleasurable place that I feel my mother is well looked after

in.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Hello,
Thank you for taking the time to give your feedback, we really appreciate it. I am so glad to read you feel comfortable whilst visiting with your Mother. That's such an important element of what we work to achieve. My best wishes to you and your family, thank you, Helen

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Review of
Fordingbridge Care Home
from Paula L (Friend of Resident) published on 4 December 2023

Submitted via Postal Card • Report

Overall Experience

My friend had been very destructive and emotional - he had damaged property and been quite angry.
The staff in Fordingbridge Care Home were very kind to my friend and his family and myself. Placing no blame making him safe and calm and taking things in their stride as always,
I cannot praise the

staff enough. They are all friendly and very caring and considerate.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Hello
Thank you for your review. As I read your comments I could really empathise with you for your concern for your friend. Being able to be calm and supportive and just settle things down is such an important capability. Our Fordingbridge colleagues do it so well and then they just get on with caring for the Residents and making people happy and relaxed. They will really appreciate reading your feedback, thank you, Helen

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Care Homes Owned by Allegra Care in Hampshire

Allegra Care Locations in Hampshire (4)

Allegra Care Reviews in Hampshire (83)

Cedar Lawn Nursing Home

Fordingbridge Care Home

Cedar Lawn Nursing Home

Cedar Lawn Nursing Home

Cedar Lawn Nursing Home

Dunwood Manor

Dunwood Manor

Cedar Lawn Nursing Home

Cedar Lawn Nursing Home

Cedar Lawn Nursing Home

Cedar Lawn Nursing Home

Fordingbridge Care Home

Fordingbridge Care Home

Fordingbridge Care Home

Fordingbridge Care Home

Fordingbridge Care Home

Fordingbridge Care Home

Fordingbridge Care Home

Fordingbridge Care Home

Fordingbridge Care Home

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