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Care Homes Owned by Allegra Care in Suffolk

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Allegra Care in Suffolk

Only the locations & reviews in Suffolk for Allegra Care are showing below.

View the details of all 14 locations (with 418 reviews) owned by Allegra Care

Allegra Care Locations in Suffolk (2)

 

2 Care Homes and Adult Day Care Centres owned by Allegra Care in Suffolk

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Magdalen House Care Home

Magdalen Road, Hadleigh, Ipswich IP7 5AD 

8.9 41 reviews
"We looked around for respite for our mother. The staff who greeted us were very friendly and welcoming. Once we were in the home it had a…"   Read all 41 reviews
Location Type Care Home

Magdalen House Care Home opened in 2012 and is located in Hadleigh, Ipswich. The home provides residents with independent living with access fully furnished rooms and a small kitchenette. Magdalen House Care Home was built on the old Hadleigh Bowls… Read more about Magdalen House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 53 Rooms from £1,200 / week
Magdalen House Day Centre

Magdalen Road, Hadleigh, Ipswich IP7 5AD 

Location Type Adult Day Care Centre

Magdalen House care home is a 53-bed residential care home in Hadleigh in South Suffolk. It offers residential, dementia and respite care and activities for residents such as cooking, quizzes, arts and crafts, exercise classes, visiting musicians… Read more about Magdalen House Day Centre

Allegra Care Reviews in Suffolk (41)

9.4
Allegra Care has a Group Review Score of 9.4 (9.424) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Allegra Care must have a Review Score.

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Review of

Magdalen House Care Home

from Robert B (Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The atmosphere and staff were just perfect.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello, Thank you for a 'perfect' review! Succinct and accurate, very well written thank you! Cheers


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Review of

Magdalen House Care Home

from J L (Wife of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kind approachable staff
Cheerful atmosphere.
Sometimes delay in response to bed bell

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello,Thanks for taking the time to provide us with your feedback. I agree wholeheartedly with you, my colleagues in Magdalen are very kind and cheery. We will monitor response times and thanks for bringing that concern to my attention. With my best wishes,


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Review of

Magdalen House Care Home

from Jane H (Daughter of Resident) published on 11 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked around for respite for our mother.
The staff who greeted us were very friendly and welcoming.
Once we were in the home it had a lovely atmosphere with the staff busy but had time to say hello.
We were offered drinks and were able to sit and discuss Mum's needs with the lady who showed us
around.
There were small children in the lounge with the residents, this looked like so much fun and brought a smile to my face as I saw this.
Lunchtime must have been near as there was a lovely armour of food through the home.
Nothing was too much trouble.
The rooms we were shown were lovely, Mother would love to of had a room with the patio doors leading into the courtyard.
Unfortunately, my mother took a turn for the worse and ended up in hospital.
She sadly passed away before being able to live at the home.
We would and have recommended Magdalen House to our friends who have been in the same situation.
Keep up the good work, there a few and far between homes like this out there.

Reply from Helen Jones, CEO at Magdalen House Care Home

Thank you so much for taking the time to give us your feedback. I'm so sorry for your loss. We would have loved to provide care and service to your Mum and your family. I am glad we at least gave you a good experience during your visit. My best wishes to your family, Helen


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Review of

Magdalen House Care Home

from Jill T (Friend of Resident) published on 3 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst visiting friends we were impressed by the friendliness of the staff. The cleanliness and general atmosphere in the home. Security was good.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello,
Thanks for your review. We have such great colleagues in Magdalen House, they're always warm and welcoming. It's a lovely home, well loved and looked after and complete with a really bright, capable happy team. Thanks for taking the time to give your positive feedback, best wishes, Helen


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Review of

Magdalen House Care Home

from Trevor M (Son of Resident) published on 30 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall experience resoundingly positive. Staff lovely and very attentive to needs of residents, treating them with dignity and respect. Organised activities very good, in particular 'alpaca day' was quite extraordinary! For me it was quite emotional to see the positive effect that this had on many
of the residents, in particular my own mother. When Mother's health took a turn for the worse, the immediate response was admirable. A few minor shortcomings, but when brought to attention of management these were effectively dealt with. Big thank you.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello there, thanks for your feedback. I'm so glad to hear your comments about the positive impacts for residents. Everyone enjoys events and activities a little bit out of the norm, don't we? It's very kind of you to provide us with your feedback, everyone will be delighted to read it. My best wishes to you and your family. Cheers, CEO.


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Review of

Magdalen House Care Home

from R L (Daughter of Resident) published on 21 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the enrichment activities my mother gets to enjoy at Magdalen House. The staff always treat her with dignity and a friendly, warm manner. She clearly feels settled and cared for and her hygiene and personal care is always very good.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello, thanks for taking the time to provide us with your feedback. I am sure the entire team in Magdalen will be delighted to receive your kind comments. Magdalen is a nice home, made homely and welcoming by the warm, caring nature of our colleagues there. My very best wishes to you and your family and again thank you.


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Review of

Magdalen House Care Home

from Sue S (Daughter of Resident) published on 22 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to live at Magdalen House Care Home in January. I cared for her at home and was extremely anxious about leaving her with anyone. I am so happy to say that she has settled in very quickly and is extremely well looked after in every way. I am totally reassured that she is absolutely fine here.
All of the staff are exemplary and I couldn't wish for more.

Reply from Helen Jones, CEO at Magdalen House Care Home

I am so delighted to read your review. I absolutely understand your experience of trying to do your best for your Mum at home and then seeing how well she is served in Magdalen. We all want the best for our parents, don't we? The Magdalen team is extremely caring, your Mum is in good hands. My very best wishes to you and your family.


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Review of

Magdalen House Care Home

from Kay S (Partner of Resident) published on 18 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful. Cleanliness is excellent.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello,
Thank you for taking the time to provide a review of our services. It is so pleasing to read when the families of our residents praise our colleagues. Magdalen House is so well served by a team of people who genuinely care about the residents' well-being and it shows. My very best wishes to you and your family, Helen.


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Review of

Magdalen House Care Home

from John S (Son of Resident) published on 6 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for a year and a half and the level of care has been excellent. The staff and management are kind, caring and helpful. Magdalen House is a very clean, well-run care home. The activities staff have been a great addition to the team over the last year. I would highly recommend
this care home.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello,
thank you very much for your review. I am delighted to hear your praise for the Magdalen Team, I have always found them to be very positive, warm and happy. My very best wishes to you and your family.


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Review of

Magdalen House Care Home

from Linda R (Daughter of Resident) published on 30 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care - second to none. Lovely atmosphere and very welcoming. Nothing is too much trouble. Just like a home from home.
The staff are all caring and kind. You just know you are in safe hands.
Lovely and clean.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello,
Thanks for taking the time to provide us with your feedback, it's really appreciated. The Magdalen team really do enjoy their work and it shows in the care and attention to the residents and in the relaxed homely environment. We are all so delighted that we have met your needs and that of your loved one, thank you.
Helen


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Review of

Magdalen House Care Home

from D M (Resident) published on 30 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like all the staff, it is nice here.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello, thanks for your comments. We are very happy you're happy with us! Cheers.


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Review of

Magdalen House Care Home

from Barbara S (Wife of Resident) published on 30 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been looked after so well.
He just adjusted so easily.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello, thank you for your review.
I am so pleased to hear you're pleased with the care and attention your husband is receiving at this lovely home. The team are really very caring and welcoming. My best wishes to your family, thank you.


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Review of

Magdalen House Care Home

from Roy G (Son of Resident) published on 3 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the room to be a good size and clean.
The staff were very helpful.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hi
Thanks for your review. I'm glad you liked the room but even happier that you liked the staff! They're a lovely group of people. Thank you, my best wishes.


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Review of

Magdalen House Care Home

from L S (Daughter of Resident) published on 6 October 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a pleasure to visit Mum, the staff are always pleasant and look after her well.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello
Thank you very much for taking the time to provide the review. I am delighted to read that you're enjoying visiting with your mum. One of the best elements of Magdalen House, in my opinion, is the warm engagement between the residents and our colleagues. It makes for a relaxed comfortable home. My very best wishes to you and your family.


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Review of

Magdalen House Care Home

from P G (Husband of Resident) published on 24 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The activities team are really good.
All staff are very friendly.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello
Thanks for your review. I'll make sure the team knows of your positive feedback, cheers.


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Review of

Magdalen House Care Home

from P S (Son-in-law of Resident) published on 24 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely staff.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hi, thanks for your review.
I agree completely, we do have lovely colleagues, thanks!
Cheers Helen


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Review of

Magdalen House Care Home

from Nadia J (Granddaughter of Resident) published on 24 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is well looked after and provided for. The staff are fantastic in the care and time they give to my grandmother and know her incredibly well.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello
Thank you for your feedback. I am so delighted to read that you see how fantastic the Magdalen team is. Each person genuinely cares about the service standards and enjoys spending time with the residents. It's such a lovely home. Thanks again, Helen


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Review of

Magdalen House Care Home

from Ruth H (Daughter of Resident) published on 23 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for almost a year now and I'm happy with the care she receives. Nothing is too much trouble and they really seem to think a lot of her. Her words are 'the food is nice and the staff are lovely'.
It has made a huge change since the lovely activities staff joined, they have
made a big change to my mum.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello, I am so delighted to read your review. It's really evident to me when I visit just how relaxed and happy the relationships between the residents and staff really are. Activities are important and we're very pleased with the new colleagues we've found. Thanks again, best wishes to you and your family, Helen


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Review of

Magdalen House Care Home

from James B (Son of Resident) published on 23 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home with very nice staff. The care is very good. My mother is well cared for and happy.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello,
Thanks for your review. We're always grateful to receive feedback to share with the team. I'm glad your mum is happy, I think we have some wonderful colleagues who genuinely enjoy their residents. Best wishes, Helen


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Review of

Magdalen House Care Home

from Rachel P (Daughter of Resident) published on 23 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is enjoying taking part in the activities run by the home, particularly the quiz.
It would be nice to return back to residents' rooms, as COVID restrictions in the outside world are out of sync with the restrictions here.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello
Thank you for your review. I am delighted to hear your mother is enjoying taking part in the activities. With reference to our Covid restrictions, we are being extremely conservative in our approach in order to do all we can to keep everyone safe. We monitor infection rates, health requirements and government recommendations on a daily basis. We are very aware that our industry is more conservative compared with elsewhere and that raises frustrations for us all. My very best wishes to your family, Helen


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