Caron Group in Carmarthenshire | 2 Care Homes

Review of
Cartref Annwyl-Fan Care Home
from M T (Daughter of Resident) published on 13 August 2024

Submitted via Postal Card • Report

Overall Experience

I am extremely happy with the care my mother receives at Cartref Annwyl-Fan. I live near the home and visit very often, I always find my mother comfortable, clean and content. The staff are kind and caring always make me feel welcome. The manager and secretary are very approachable and friendly. The

food is excellent and this is so important as my mother has gained weight since admission. I would also like to say that the decor of the home is excellent, so clean and fresh. I am satisfied my mother could not be in a better care home.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for such a wonderful review. We're really pleased to hear you're happy with the care your mother is receiving at Cartref Annwyl-Fan. It is so special to receive positive feedback regarding our team as it's our priority to ensure we offer a warm and welcoming environment to all our residents and their families, we're delighted to pass on your kind words and support to our staff. We are very grateful for your ongoing support.

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Review of
Cartref Annwyl-Fan Care Home
from M H (Wife of Resident) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience

When I told my husband that I was changing the care home to be nearer home the answer was 'Thank you, I am going home to Ammanford' with a lovely smile. He arrived at Cartref Anwyl Fan on July 1st and had a good welcome from all the staff. My husband was born in Ammanford but we had been working away

for many years it was nice to hear Welsh Spoken again. The cooking of food is like home from home. Doctors nurses and carers can't do enough to make life easier. I am grateful to all. Cartref Annwyl-Fan has always had a good name ever since it was built.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for sharing your heartfelt experience with us. It warms our hearts to hear that your husband felt so at home upon returning to Ammanford and being welcomed by our team at Cartref Annwyl Fan. We're glad that the familiarity of the Welsh language and the home-style cooking added to his comfort, it's the little touches like these we strive to provide to make everyone feel truly at home. Your kind words about our Nurses and Carers mean the world to us. Our staff is dedicated to making life as easy and comfortable as possible for our residents and it's rewarding to know their efforts have made a positive difference for you and your husband. Thank you again for your lovely review. We're grateful for the opportunity to care for your husband.

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Review of
Cartref Annwyl-Fan Care Home
from S D (Daughter of Resident) published on 9 August 2024

Submitted via Website • Report

Overall Experience

We chose this placement for our mother because of the high standards of personal care provided and the efficient and responsive management on offer. The registered manager, her seniors, staff and activities co-ordinator provide a quality experience responding to queries and concerns and implementing

changes when suggestions are made. The menu on offer has been changed to include my mother's favourite foods. The activities coordinator is enthusiastic, personable and imaginative introducing enjoyable activities tailored to the different needs of the residents. Personal pampering such as manicures, hair colour, cuts and blow drying is valued and appreciated. The ability to converse in Welsh provided by staff and manager is valued as Welsh is my mother's native tongue. She is well looked after in a homely Welsh environment. A rare find!

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for your heartwarming review. We're delighted to hear that the high standards of personal care, efficient management and attentive staff at Cartref Annwyl-Fan have met your expectations. It's wonderful to know that our menu now accommodates some of your mother's favourite foods and she is enjoying them. It is a pleasure to converse in Welsh which adds to her comfort and sense of home. We strive to create a warm and homely environment. Your feedback on our responsiveness to suggestions from our residents and their family members is much appreciated, as it helps us continually improve our services. Thank you for your trust and kind words, it is an honour to care for your mother.

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Review of
Cartref Annwyl-Fan Care Home
from W W (Wife of Resident) published on 9 August 2024

Submitted via Postal Card • Report

Overall Experience

My husband is a resident for roughly a year and has been happy and contented over this time. I am very impressed with the situation and I know he is safe here. The staff gives me information on what goes on in the home and I can trust everyone that works in this wonderful environment. It is a pleasure

to be in everyone's company when I visit and everybody looks happy and contented here. I am certainly happy with the situation.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for sharing such lovely feedback of your positive experience with us. We are thrilled to hear that your husband has been happy and content during his time at Cartref Annwyl-Fan. Ensuring our residents feel safe and well cared for is our top priority, we're pleased to hear that you enjoy visiting and find the environment pleasant and uplifting. Your satisfaction and peace of mind are incredibly important to us. Thank you for your kind words and ongoing support.

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Review of
Cartref Annwyl-Fan Care Home
from Gwen J (Wife of Resident) published on 26 July 2024

Submitted via Website • Report

Overall Experience

Well cared for and very patient. Nothing is too much trouble for any member of staff. Residents always look nice and clean and rooms are kept as clean as possible, which must be very difficult at times. Everyone seems to be happy.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for the positive comments. We take pride in our environment and aim at a high standard of cleanliness. Our ethos is to provide our residents with respect, dignity, and choice. Our roles in the care setting are very rewarding. Your lovely comments will be passed on to our care team.

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Review of
Cartref Annwyl-Fan Care Home
from J L (Daughter of Resident) published on 24 July 2024

Submitted via Postal Card • Report

Overall Experience

The care my Mother received was excellent in every way, she was very anxious and all the staff were so kind, reassuring, and caring, we could not have asked for more, they also made a very difficult time easier for my brother and me. They showed us so much kindness and support.
We moved my Mum not

because there was anything wrong with her care but because we did not feel the environment was right for her as it was more nursing care than residential and Mum did not have the company and stimulation due to conversation etc that she needed.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for your kind words, we truly appreciate your feedback. It was a pleasure to take care of your mother during her time at Cartref Annwyl-Fan. Creating a warm and welcoming environment is a top priority for us, we're pleased to have made such a positive impact during her time here.

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Review of
Parc Wern Care Home
from S W (Son of Resident) published on 15 March 2024

Submitted via Postal Card • Report

Overall Experience

Didn't know what to expect when my mother was taken in, but I can honestly say that any fears I had were quickly dispersed. The care the staff demonstrate is absolutely fantastic. They treat my mother with love and dignity. I couldn't be happier, and the quality of food is nothing like the horror stories

sometimes reported. There is plenty of choice and all looks fantastic. Well done everyone and thanks.

Reply from Emma Lloyd, Home Manager at Parc Wern Care Home

Thank you for your kind review, we appreciate your feedback. I'm pleased that you are happy with the support your mother receives, and we hope that she is feeling settled and comfortable here at Parc Wern Care Home.

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Review of
Cartref Annwyl-Fan Care Home
from D P (Daughter of Resident) published on 13 December 2023

Submitted via Website • Report

Overall Experience

My father was in Cartref Anwyl-Fan for 14 months before he died 3 weeks ago. It was the most difficult decision of our lives for Dad to leave home and receive 24 hour care. Dad did take some time to settle, but he did eventually and that was due to the support, care and dedication of all the staff continually

reassuring Dad and working with us as a family to help him settle. The staff are caring and offer the best possible care in often very challenging circumstances. The home manager is outstanding and clearly extremely dedicated. Dad became very unwell a few weeks ago, receiving end of life care and the whole team were an incredible support to both Dad in his last hours and our whole family. We cannot have asked for more and we will be forever grateful to them all. I hope the Caron group management realise what a great team they have at this home.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for taking the time to share your thoughts about Cartef Annwyl-Fan. We truly appreciate your feedback, as it helps us understand the experiences of our residents and their families and enables us to continually improve the quality of our services. It was an honour to care for your dad and it is heart-warming to know that he was comfortable and well-cared for during his time with us. He will be greatly missed by the whole team, and if there is anything more we can do, please do not hesitate to reach out.

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Review of
Cartref Annwyl-Fan Care Home
from Brian P (Friend of Resident) published on 6 December 2023

Submitted via Postal Card • Report

Overall Experience

Friendly staff, caring and attentive. Good environment, safe working procedures. Well looked after, does not yet join the activities as is hard of hearing, will probably engage in activities when she has a hearing aid.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you so much for taking the time to share your positive feedback. Providing a nurturing and supportive environment for our residents is our top priority and your kind words validate the hard work and dedication of our staff. The team are actively encouraging her to take part in group activities and we hope to see you soon.

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Review of
Cartref Annwyl-Fan Care Home
from Linda T (Daughter-in-law of Resident) published on 21 November 2023

Submitted via Postal Card • Report

Overall Experience

Both my husband and I feel that the care provided by Cartref Annwyl-Fan Care Home is excellent. She is always clean and well-presented when we visit. She is not always an 'ideal patient' as her lack of sight, inability to walk and failing memory make her very frustrated. She has always had a sweet tooth

but of late, her appetite has decreased even with the unfailing attempts by the staff in encouraging her to eat more. We have no complaints with her care and would like to commend the staff (carers, nurses and administration) on their unfailing patience and understanding of her condition.

Reply from Joanna Williams, Registered Manager at Cartref Annwyl-Fan Care Home

Thank you for your positive feedback, we greatly appreciate your recognition of our staff's efforts. Understanding and addressing the challenges she faces, especially with her frustration and decreased appetite, is our priority. Your commendation means a lot to us, and we're dedicated to maintaining the highest standards of patience and compassion.

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Review of
Cartref Annwyl-Fan Care Home
from Keith L (Son of Resident) published on 1 June 2021

Submitted via Website • Report

Overall Experience

My mother has been in Cartref Annwyl-Fan Care Home now for a few years and she has settled in from the word go. What with all the attention, entertainment and company she is very happy. Since the pandemic we have not seen her for a while, but the staff have always kept us informed of how she is which

we are very thankful for. Keep up the good work.

Reply from Olly Lapite, Marketing Lead at Cartref Annwyl-Fan Care Home

Hi Keith,

Thank you very much for taking the time to leave a review. Your positive feedback means a lot, and we hope to continue to provide a happy home for your mother.

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Review of
Parc Wern Care Home
from S J (Mother of Resident) assisted by family/friend published on 1 April 2020

Submitted via Postal Card • Report

Overall Experience

The resident is very well looked after and his mobility has improved since he has been at Park Wern. His good appetite is well catered for and attention is given to his personal care.
All staff show care and respect for him.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review of
Cartref Annwyl-Fan Care Home
from L T (Nephew of Resident) published on 17 August 2019

Submitted via Postal Card • Report

Overall Experience

My aunt was very well cared for in Annwyl-Fan Care Home.

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Review of
Parc Wern Care Home
from O J (Wife of Resident) published on 16 May 2019

Submitted via Postal Card • Report

Overall Experience

A pleasure to visit Park Wren always. The staff are friendly and welcoming. They are so willing and helpful. A big thank you to them all. The chips leave a lot to be desired. Puddings are good.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review of
Parc Wern Care Home
from Tim L (Son of Resident) published on 16 May 2019

Submitted via Website • Report

Overall Experience

My father suffers from vascular dementia and has come to regard Parc Wern as his home. As I live 200 miles away but visit regularly, I am also made to feel extremely welcome when I visit. I keep in daily contact with my father and even when he has difficult days, I am always reassured that he is being

well cared for and treated with dignity and respect. There is an empathy from the staff that care for him which is noticeable, and there is a welcoming feeling as soon as you enter the home. All of the staff are professional and very approachable. A tribute to the management of the home. Many thanks for taking such good care of Dad.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review of
Parc Wern Care Home
from E W (Daughter of Resident) published on 7 May 2019

Submitted via Postal Card • Report

Overall Experience

My mother really enjoys her experience at Parc Wern, although she has experienced a lot of illnesses due to her disability/stroke and maybe her age (98) recently, the quality of care has helped her feel happy in herself and has recovered from her ailments. With several concerts and sing-a-long, my mother

enjoys anticipating with them. The carers seem to make time to listen as well as care for the residents, so they all know her life history.
We, as a family, are hoping to continue this quality of life for her.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback

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Review of
Parc Wern Care Home
from L J (Niece of Resident) published on 4 April 2019

Submitted via Postal Card • Report

Overall Experience

I visited my uncle on Monday and was so pleased to see him settled and looking so good. The family atmosphere and concern of the staff was a joy to see.
The staff are so approachable that it makes it easy for my aunt to visit her husband every day and she always comes away knowing he is in the best

hands.
Ten out of ten to you all.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wen Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review of
Parc Wern Care Home
from Teresa E (Wife of Resident) published on 3 April 2019

Submitted via Postal Card • Report

Overall Experience

My husband has been a resident in Parc Wren since August 2017. I visit him every day and I am made as welcome now as I was on my first visit by the manager and staff who are truly exceptional. The care they give to my husband, the reassurance if he's unhappy or agitated and other residents alike and

dare I say it, the love that radiates from everyone is heartwarming.
Thank you.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wen Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review of
Parc Wern Care Home
from Gillian H (Sister of Resident) published on 1 April 2019

Submitted via Postal Card • Report

Overall Experience

During my visits to Parc Wern it is evident that the staff are very caring and aware of residents needs. They are extremely approachable and readily discuss and reassure us regarding any concerns we may have. My brother always looks content, well groomed and well nourished. It is a great relief to the

family knowing that he is being well cared for in view of the very distressing events we have experienced in previous care homes.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Review of
Parc Wern Care Home
from Deanna M (Daughter of Resident) published on 27 March 2019

Submitted via Postal Card • Report

Overall Experience

I feel very happy with the care my mum receives in this home. She is always happy when I ask her how she is feeling here. The carers are all very friendly and happy to stop and talk.
Sometimes the food isn't at all hot.

Reply from Gaynor Bevan, Home Manager at Parc Wern Care Home

Thank you for your feedback in relation to Parc Wern Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.

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Care Homes Owned by Caron Group in Carmarthenshire

Caron Group Locations in Carmarthenshire (2)

Caron Group Reviews in Carmarthenshire (66)

Cartref Annwyl-Fan Care Home

Cartref Annwyl-Fan Care Home

Cartref Annwyl-Fan Care Home

Cartref Annwyl-Fan Care Home

Cartref Annwyl-Fan Care Home

Cartref Annwyl-Fan Care Home

Parc Wern Care Home

Cartref Annwyl-Fan Care Home

Cartref Annwyl-Fan Care Home

Cartref Annwyl-Fan Care Home

Cartref Annwyl-Fan Care Home

Parc Wern Care Home

Cartref Annwyl-Fan Care Home

Parc Wern Care Home

Parc Wern Care Home

Parc Wern Care Home

Parc Wern Care Home

Parc Wern Care Home

Parc Wern Care Home

Parc Wern Care Home

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