Care Homes Owned by Treetops Nursing Home Ltd

7.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Treetops Nursing Home Ltd

Treetops Nursing Home Ltd Locations (2)

 

2 Care Homes owned by Treetops Nursing Home Ltd

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Treetops Nursing Home

10 Carthage Street, Oldham OL8 1LL 

7.8 9 reviews
  • Care Provided
  • Nursing
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 34 Rooms
Wordsworth House Care Centre

Wordsworth Street, Hapton, Burnley BB12 7JX 

7.4 43 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 40 Rooms

Treetops Nursing Home Ltd Reviews (52)

7.6
Treetops Nursing Home Ltd has a Group Review Score of 7.6 (7.579) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Treetops Nursing Home Ltd must have a Review Score.

Overall Experience

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Review of

Treetops Nursing Home

from Helen W (Daughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Tree Tops for the last 2 years following a hospital stay. We could have moved her nearer to our home but she was very happy and well cared for at Tree Tops so she is still here. There is always a good variety of food on the menu and always tea and biscuits on offer for
both residents and visitors.
All the staff are lovely and polite and care for all the residents extremely well.
There is always a good variety of entertainment to keep the residents occupied. There are regular meeting for the families and I feel very included.
The staff are warm and friendly to the residents visitors and they are like my second family.
I would recommend Tree Tops to anyone considering a Nursing Home or Care Home for family or friends.

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Review of

Treetops Nursing Home

from Jennifer O (Daughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Very happy with the care and cleanliness of the home and residents. If you have any concerns regarding your relative they do phone the doctor also nurse is on site and on hand to explain and check any symptoms or infections. They keep you informed of any changes or any hospital treatments they require.
Overall the staff and manager are very approachable and kind and it is open visiting which makes the difference . they do take the needs of residents into consideration and will try and put measures in place if they can to help

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Review of

Treetops Nursing Home

from Alison F (Daughter of Resident) published on 7 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care provided for my Dad at Treetops Nursing Home over the past 4 months. He was discharged here from a hospital admission. The nursing staff are competent, caring and experienced and I have every confidence in them. All carers we have encountered have been skilled, cheerful and
friendly and do everything they possibly can to help Dad and keep him comfortable. We have always been made to feel welcome whenever we have visited, any time of day and for however long. The food is excellent and there is a choice every day, freshly cooked on the premises.
The home manager is relatively new in post, but genuinely cares about providing the best care possible and has instigated several quality improvement initiatives. I am a health care professional myself and have had cause to visit many different care homes in the course of my career. I feel very fortunate that a place was available at such an excellent home when my Dad needed it.

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Review of

Treetops Nursing Home

from P B (Respite Resident) published on 13 July 2023
Overall Experience  Overall Experience 1.0 out of 5

I had to stay in this nursing home for a couple of months. I arrived in December, my partner met me at the room. The room had never been cleaned, Mother's Day card still on the wall, my partner needed to go back to work and was calling back later to put my items away. As soon as she went the carers
entered the room, started in my items in the drawers which were full of the old person's items like hairbrushes, false teeth, things and other items. They started putting my things in the drawers, one of them took an envelope containing a bag of silver coins and a bag of pound coins, saying I'm not allowed any money in my room. When I was leaving they said I have no money with me on arrival.
Sometimes sandwiches arrived on a wet plate causing soggy sandwiches, the residents with dementia would not know the difference. After a couple of nights my family called to see me in the room and said we're not staying, the manager then offered a different room.

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Review of

Wordsworth House Care Centre

from N D (Daughter-in-law of Resident) published on 28 March 2023
Overall Experience  Overall Experience 5.0 out of 5

We had looked at a number of residential homes for our mother, Wordsworth House had the best atmosphere and all the team were very friendly from the start. We love the open plan aspect. The accommodation is always clean, without the ‘traditional’ smells that you associate with a care home. Most importantly
our mother is well cared for, enjoys the food and has settled in well. From being lonely, depressed, unkempt and not eating, she has returned to participating in conversations, being interested in the people around her and taking care of her appearance and her meals. No care home will be perfect as they cannot replicate the resident's home - and their home will always be where the heart is, but this home makes an effort to create a homely environment for all.

Reply from Toni Heaton, Manager at Wordsworth House Care Centre

Thankyou for your feedback. Its always nice to hear positive experiences. We aim to ensure a high level of care is received and a homely environment for all.


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Review of

Wordsworth House Care Centre

from S H (Daughter of Resident) published on 18 May 2022
Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and caring. They look after my mum extremely well.

Reply from Wordsworth House Home Manager, Home Manager at Wordsworth House Care Centre

Thank you for your valued feedback. I will share this with the team.


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Review of

Wordsworth House Care Centre

from C C (Husband of Resident) published on 16 May 2022
Overall Experience  Overall Experience 4.0 out of 5

My wife was discharged from the hospital on the 29th of April 2021 to Wordsworth House for discharge to assessment. At the time she was refusing food, drink and medication. The assessment indicated that her Alzheimer's had become severe and that home care was not appropriate. She was admitted within
two days. The staff had her back on her feet, eating, drinking and taking her medication. I have total admiration for the staff, they are committed to the care of my wife and show her love within the limits of a care home. She is happy and content. Staff are truly dedicated and understanding.

Reply from Wordsworth House Home Manager, Home Manager at Wordsworth House Care Centre

Thank you for taking the time to complete this review. I will be delighted to share this with the team at Wordsworth House.


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Review of

Wordsworth House Care Centre

from Gordon S (Resident) published on 6 May 2022
Overall Experience  Overall Experience 5.0 out of 5

Very comfortable. Very friendly.

Reply from Wordsworth House Home Manager at Wordsworth House Care Centre

Thank you for your review, I am delighted to hear your positive feedback, which I will pass on to the team at Wordsworth House.


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Review of

Wordsworth House Care Centre

from Marion T (Resident) published on 6 May 2022
Overall Experience  Overall Experience 4.0 out of 5

Overall, my stay here is good and I have no issues. More activities throughout the day.

Reply from Wordsworth House Home Manager at Wordsworth House Care Centre

Thank you for your review. May I take this opportunity to announce that we have a new allocated activities coordinator to the home which I am sure will be an asset to the team.
New activities and events are being planned, and these will be available in the next coming weeks.


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Review of

Wordsworth House Care Centre

from A B (Daughter of Resident) published on 3 May 2022
Overall Experience  Overall Experience 5.0 out of 5

A lovely home with caring staff who are always friendly and helpful.

Reply from Wordsworth House Home Manager at Wordsworth House Care Centre

Thank you for your review of Wordsworth House.
I will share this with the team at Wordsworth, who I am sure will be delighted with this positive feedback.


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Review of

Treetops Nursing Home

from Beverley M (Daughter of Resident) published on 7 February 2022
Overall Experience  Overall Experience 5.0 out of 5

My mum received palliative care at Treetops. During her time there, I found the staff to be professional and empathic. On the day that she died, my brother and I were treated with kindness and my mother with total respect and dignity. I cannot praise the staff highly enough. Nothing was too much trouble.

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Review of

Wordsworth House Care Centre

from Brian K (Respite Resident) published on 7 July 2021
Overall Experience  Overall Experience 5.0 out of 5

I think that my experience at Wordsworth House over the six weeks I have stayed following discharge from hospital has been absolutely excellent. I would definitely come back if I needed to go into a carehome again. The meals are superb. I will miss the cooking from there. All the staff especially one
team member and the residents were excellent. I can't fault anything.

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Review of

Wordsworth House Care Centre

from C L (Son of Resident) published on 1 June 2021
Overall Experience  Overall Experience 4.0 out of 5

I have no issues to report regarding the home and communication is okay and staff are generally friendly and helpful. The room my dad has is a little tired and could do with modernising with more service-user friendly equipment. My dad feeds back to me that food isn't great and staffing levels need
to improve. However, I am not sure how accurate this is due to his health decline.

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Review of

Wordsworth House Care Centre

from P B (Son of Resident) published on 1 June 2021
Overall Experience  Overall Experience 5.0 out of 5

Excellent in all aspects.

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Review of

Wordsworth House Care Centre

from Brian W (Husband of Resident) published on 1 June 2021
Overall Experience  Overall Experience 5.0 out of 5

Always found the staff very caring, always most helpful.

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Review of

Wordsworth House Care Centre

from Stephen R (Son of Resident) published on 24 February 2021
Overall Experience  Overall Experience 4.0 out of 5

Whilst my mother has dementia, she is happy and loves her carers, also with her challenges, she is actively involved in social activities. My mother also has a good varied diet, again due to her illness, she is supported on a one to one basis at mealtimes. With her condition, she is treated with love,
support and dignity and comes across as happy.

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Review of

Wordsworth House Care Centre

from Julie C (Daughter of Resident) published on 22 February 2021
Overall Experience  Overall Experience 5.0 out of 5

My mum suffers from middle-stage Alzheimer's disease. She is unable to care for herself safely and so lived with me and my family following my dad's death. Recently, she had a stroke which took away all her mobility which subsequently meant I was no longer able to care for her in my home. I chose Wordsworth
House after viewing many residential homes. The home has a pleasant relaxing homely feel. I have no regrets over my choice. The last year has been very challenging with the lockdown. Fortunately, we had 3 or 4 weeks of daily visits with Mum before lockdown restrictions. During this time, I got to know some of the staff quite well. I found them all kind, friendly and genuinely caring for all their residents. To have Mum in residential care and feel that she is cared for with dignity, respect and compassion and is safe and well, means the world to me and my family.

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Review of

Wordsworth House Care Centre

from Lynne H (Daughter of Resident) published on 22 February 2021
Overall Experience  Overall Experience 5.0 out of 5

My mum has been residing at Wordsworth House care home for 6 years. She has severe dementia and is cared for extremely well. I have always found staff members to be very caring and look after my mum so well, even when she doesn't make it easy for them. I haven't been able to physically see her in nearly
12 months but the staff have kept me informed of how she is doing. I can highly recommend this facility to anyone looking for dementia care.

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Review of

Wordsworth House Care Centre

from Alan D (Son of Resident) published on 22 April 2020
Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Excellent service given to my late father and to my mother. Very helpful to all the family.

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Review of

Wordsworth House Care Centre

from M C (Son of Resident) published on 13 March 2020
Overall Experience  Overall Experience 5.0 out of 5

My ratings say it all.
This care home has been a breath of fresh air for my father and our family.
It is light and airy with a warm welcoming feel about it in a lovely location.
The management and staff are extremely attentive and kind towards us all.
I cannot praise Wordsworth House enough.

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Awards / Recognitions (0)

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Frequently Asked Questions about Treetops Nursing Home Ltd

How many Care Homes does Treetops Nursing Home Ltd own?

Treetops Nursing Home Ltd own 2 Care Homes.

Which Treetops Nursing Home Ltd Care Homes have the highest review score?

Treetops Nursing Home & Wordsworth House Care Centre have the highest review score.