How many Care Homes does Alysia Caring Group own?

Alysia Caring Group own 3 Care Homes.

Which Alysia Caring Group Care Homes have the highest review score?

Silver Birch Care Home , Aspen Manor Care Home & Grand View Care Home have the highest review score.

Alysia Caring Group | 3 Care Homes

Review of
Silver Birch Care Home
from Mark T (Son of Resident) published on 10 April 2025

Submitted via Website • Report

Overall Experience

My Dad suffered from dementia and sadly passed away on the 26th of March,through the time we were at his side from early in the morning until 3,4 in the morning during this time the staff made sure dad and the family who stayed by his side had teas,coffees and sandwhiches all hours of the day, their

care and love for Dad was evident,some members of staff even came in on days off just to check on him and us.
Through out his time at silver birch over 2 1/2 years, they made him welcome and comfortable, if there had been any health concerns or any incidents during the day we were always called and made aware of anything we should know.
I can not thank the staff enough for the care and devotion to Dad they showed throughout his stay ,right up to his passing. The job they do is emotionally draing to see patients decline the amount my Dad did in his last weeks,and my heartfelt thanks go to everyone who looked after him. One carer came in on her day off and noticed he needed a shave, she stayed and did this for him.
I would highly reccomend Silver Birch.

Reply from Sophie Brown, Manager at Silver Birch Care Home

Thank you very much for your kind words and lovely review of Silver Birch Care Home. It really means a lot to myself and all of the staff here.

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Review of
Silver Birch Care Home
from Andy D (Son of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience

Both my parents went into care at Silver Birch at the end of Sept 2024 , I have nothing but praise for the level of care and help they have received since the start of there stay , sadly my Dad recently passed away but the Management and staff could not have been more caring and considerate to not only

my Mum who sadly has Dementia but my family , the manager is very approachable and will do her upmost along with her excellent staff to help you on any matter that arises, overall a excellent establishment that I would highly recommend to anyone looking at care homes,

Reply from Sophie Brown, Manager at Silver Birch Care Home

Thank you very much for your lovely review & kind words, they really mean a lot to myself and our wonderful team at Silver Birch!

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Review of
Grand View Care Home
from A S (Wife of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

My husband has been at Grand View since April 2024 but this review is for his last month there. End-of-life care is different for everyone but the support and care from the nursing team and management at Grand View Care Home for my husband and myself was amazing. Thank you all.

Reply from Yvonne Allison, Operations Director at Grand View Care Home

Thank you very much for your kind words and for taking the time to leave a review, it means a lot to the team here at Grand View.

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Review of
Silver Birch Care Home
from J S (Daughter of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

My mum went into Silver Birch Care Home for a 10 week respite period. She settled so well she has decided to become a permanent resident. The kindness she has experienced is amazing, the same can be said for the support and how she is treated with dignity. My mum is 96 years old and originally went

in with a broken collarbone, she has made a speedy recovery and now enjoys all that the home provides.

Reply from Sophie Brown, Manager at Silver Birch Care Home

Thank you very much for your kind words and for taking the time to leave a review, it really means a lot to us at Silver Birch!

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Review of
Grand View Care Home
from Joanne J (Wife of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

Following a few years of hospital and care home stays which had been stressful experiences, my husband moved to Grand View, where he was a resident for the last 3 months of his life. The whole staff team made it a peaceful, happy friendly experience for both him and his family. The care could not have

been better and he felt safe and cared for. As a family, we could not have asked for more in the way that we were also treated. The nursing, care and management teams went above and beyond in all areas. I cannot thank them enough.

Reply from Yvonne Allison, Operations Director at Grand View Care Home

Thank you very much for your kind words and taking the time to write a review. It really means a lot to us and our staff who I will be sure to pass the positive feedback on to.

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Review of
Grand View Care Home
from Ron H (Father of Resident) published on 2 December 2024

Submitted via Website • Report

Overall Experience

If you need nursing care stay away from this home.
Lots of management changes over the last five years tells a poor story. We had issues with bank nurses. We had multiple events of incorrect meds. We had multiple issues of late delivery of time critical meds leading to multiple visits to hospital who

raised safeguarding issues.
In the end the home said my daughter was too complex (read trouble) so was not allowed to stay.

Reply from Yvonne Allison, Operations Director at Grand View Care Home

Thank you for taking the time to share your concerns. We genuinely value feedback from our residents and their families, as it helps us improve our services. It's important to us that all residents receive the highest standard of care, and we take reports of any issues very seriously. We continuously work to improve our staffing and training processes to ensure that all care needs are met promptly and accurately. We appreciate your disappointment that your daughter could not return to Grand View, however, our goal is always to provide appropriate care for each individual's needs. We value your feedback and would welcome the opportunity to discuss your concerns further, please feel free to reach out to me directly if you would like to talk more about this.

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Review of
Silver Birch Care Home
from J B (Daughter of Resident) published on 14 November 2024

Submitted via Postal Card • Report

Overall Experience

My Mum has been a resident at Silver Birch for over a year. The manager and staff have always been very friendly, helpful, understanding, and caring to Mum and the family. I am very grateful for all their hard work. Not to mention Mum's 90th Birthday recently, the staff went above and beyond to make

Mum's day an extra special day. It was so lovely seeing her singing, dancing celebrating with the other residents and staff. Thanks to the chef for making a lovely cake which Mum thoroughly enjoyed very tasty!

Reply from Sophie Brown, Manager at Silver Birch Care Home

Thank you for your review and kind words, they means a lot to us at Silver Birch.

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Review of
Aspen Manor Care Home
from S P (Resident) published on 11 November 2024

Submitted via Postal Card • Report

Overall Experience

Good quality support by well-trained staff. Accommodation is simple but comfortable and well-maintained. The food is appropriate and variable. I arrived with fairly low expectations but I was quite impressed by the effort constantly evident.

Reply from Martine Blowfield, Manager at Aspen Manor Care Home

Thank you very much for your kind review, our staff will be pleased to receive your feedback.

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Review of
Aspen Manor Care Home
from Marcella W (Daughter of Resident) published on 7 November 2024

Submitted via Postal Card • Report

Overall Experience

Aspen Manor is an outstanding care home in every aspect. It does not have the look or feel of a conventional home and looks more like large apartments on the outside and a modern 5-star hotel on the inside. My mum (who was reluctant to go into any home) loves it at Aspen Manor. She is treated like family

by everyone and has made some great friends. I have seen how well my mother is cared for and she always sends positive texts about how well she is looked after. Her only slight critique has been about the selection/quality of the food. I would recommend Aspen Manor to everyone.

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Review of
Aspen Manor Care Home
from Carol A (Daughter of Resident) published on 8 October 2024

Submitted via Postal Card • Report

Overall Experience

Dad was at Aspen Manor for less than 5 weeks. We visited multiple times a day and witnessed such genuinely caring people working there. The receptionists always gave us the warmest of welcomes. The senior nurses showed real care and kindness, they went above and beyond and were always on hand. The wonderful

carers went to such great lengths to encourage Dad to eat and drink, which must have made a massive difference. The activities team often came to check on him and us, despite him being unable to partake in any activities. The brilliant and kind maintenance, housekeeping and office staff made an equally positive impact and we know the night and kitchen staff did so much behind the scenes. That so many came to offer their condolences after he'd passed away was incredibly comforting. It was clear they all cared greatly. I visited 18 homes before I found Aspen Manor. I'd been dreading moving Dad, the care he was receiving in hospital was excellent and the home he'd been at previously hadn't cared for him well. He settled in brilliantly and was so happy there, its outstanding staff, superb food and first-rate room and facilities.

Reply from Martine Blowfield, Manager at Aspen Manor Care Home

Thank you very much for your kind review and lovely words, I will make sure to pass them on to our staff members.

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Review of
Silver Birch Care Home
from Tracy D (Daughter of Resident) published on 8 October 2024

Submitted via Website • Report

Overall Experience

My mum has been a resident at Silver Birch Care Home since May and from the moment I met the manager I knew this was the place for my mum and dad. The manager was warm, welcoming, compassionate and understanding and confirmed this was right for both of them. All the members of her team are so friendly

from reception through to carers and on every visit, I am greeted with a warm welcome. Sadly my dad only had a short time in there after entering after several hospital stays and passed after a short stay but the care he received with them was faultless. After my dad passed they supported my mum and the care and compassion were fantastic. I can't thank three members of staff in particular enough for their continued support, kindness and understanding they continue to give my mum and the peace of mind I have in knowing my mum has the best care.

Reply from Sophie Brown, Manager at Silver Birch Care Home

Thank you for your kind review and lovely words. I will pass them on to the team, positive reviews really mean a lot to all of us.

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Review of
Aspen Manor Care Home
from J M (Son of Resident) published on 23 August 2024

Submitted via Postal Card • Report

Overall Experience

The care my father was given was excellent. The care, compassion and understanding demonstrated by the staff helped reassure my father that he would be happy at Aspen Manor when he first arrived, and this continued for the fifteen months he stayed at the home.
In his last few months, the attention

to detail in making sure he was always comfortable was obvious and greatly appreciated by our family. I highly recommend Aspen Manor.

Reply from Martine Blowfield, Manager at Aspen Manor Care Home

Thank you for your kind words and for taking the time to leave a review.

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Review of
Aspen Manor Care Home
from Hywel D (Son of Resident) published on 8 August 2024

Submitted via Website • Report

Overall Experience

The home is very friendly and welcoming. We find the care given to my mother and father very good and the staff are very caring. We are always informed when there are any issues.
However, we would welcome a regular update on my parents' well-being and care. Currently, we have to ring or speak to

the home to find out how they are doing and what treatment they are receiving.

Reply from Martine Blowfield, Manager at Aspen Manor Care Home

Thank you for your kind words and your feedback. I have asked our Senior Carers to get in touch weekly by email or telephone to provide you with an update on your parents, it has also been added to their care plans. Please don't hesitate to get in touch if you would like to discuss this further.

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Review of
Aspen Manor Care Home
from D H (Daughter of Resident) published on 2 August 2024

Submitted via Website • Report

Overall Experience

Staff are very professional and attentive from the receptionist all the way through to the cleaners. The Customer Relationship Manager is very approachable and hands-on, taking any queries on board and acting effectively.
Mum has settled well and appears happy and content. As a family, we can relax

knowing that she is being very well looked after. Aspen Manor is very bright, clean, hotel standard, modern, and a pleasant environment for the residents and their families when they visit, they even have a play area for the kids!

Reply from Martine Blowfield, Manager at Aspen Manor Care Home

Thank you so very much for your review and your lovely kind words.

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Review of
Aspen Manor Care Home
from C D (Daughter-in-law of Resident) published on 2 August 2024

Submitted via Website • Report

Overall Experience

Every member of staff I have met at Aspen Manor Care Home has been kind, thoughtful, helpful, friendly, and attentive. Nothing is too much trouble. They clearly care about the residents - and not just day-to-day care - but about getting to know them, what they like, what helps them, what makes them

happy, and listening to their story. There is genuine affection when talking about those in their care.
I was also greatly touched to see the staff treating everyone with dignity. This extends out to the families. Navigating finding the right care for a loved one is distressing, and they worked with us with such empathy, they made a stressful and unsettling time much easier. Any issues are dealt with instantly and with sensitivity and thoroughness.
My own personal highlight was having a member of staff take time out of her day to locate some dairy-free milk so I could have a cuppa with my mother-in-law without triggering my allergies. Such small acts of kindness are invaluable.

Reply from Martine Blowfield, Manager at Aspen Manor Care Home

Thank you so very much for your review, it is really appreciated.

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Review of
Grand View Care Home
from D C (Daughter of Resident) published on 29 July 2024

Submitted via Website • Report

Overall Experience

I would definitely not recommend for terminal cancer palliative care on any level. The food was terrible and overcooked. Everything is slow all around. Mum didn't feel listened to. Management was appalling. Reported to CQC. The staff was nice and smiley.

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Review of
Silver Birch Care Home
from T B (Nephew of Resident) published on 24 July 2024

Submitted via Website • Report

Overall Experience

I visited my aunt and was blown away by not only how lovely the home looked but also by all the staff. It was welcoming and friendly, the reception area was thriving with residents and family members drinking and chatting which was lovely to see and be a part of. The food and service was second to none

and nothing was considered too stressful. I would highly recommend this lovely home and stipulate that all staff from reception, cleaning, kitchen, management and nursing are all awesome and will all go out of their way to not only welcome you but help you.

Reply from Sophie Brown, Home Manager at Silver Birch Care Home

Thank you very much for your lovely review. As you observed, we do try our best to provide a person-centred care for our residents. I will share your review with all the staff. Once again, thanks for taking the time to submit the review. We look forward to welcoming you again soon. Kindest regards.

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Review of
Aspen Manor Care Home
from T C (Daughter-in-law of Resident) published on 23 July 2024

Submitted via Postal Card • Report

Overall Experience

Aspen Manor is a bright, modern care home with various areas for residents and visitors to enjoy. The bedrooms and bathrooms are cleaned daily and residents become part of a caring, well-run community. The staff on reception understand the needs of the residents and cater accordingly. By 5pm the "front

of house" staff finish and the evening staff have less knowledge of needs.

Reply from Laura Mills, Group Customer Relations Manager at Aspen Manor Care Home

Thank you for your review. Please do not hesitate to request a review of your loved one's care if there is anything you wish to discuss. We are always available.

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Review of
Aspen Manor Care Home
from G R (Respite Resident) published on 5 July 2024

Submitted via Postal Card • Report

Overall Experience

All staff helpful, friendly and caring, rooms very comfortable, and as much like home as it is possible to be. Activities available for those who want them. Food very well cooked. In fact a very safe place for anyone who is no longer as mobile as normal.

Reply from Laura Mills, Group Customer Relations Manager at Aspen Manor Care Home

Thank you for your support of our lovely home and team. We are all looking forward to you returning to us on a long-term basis.

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Review of
Grand View Care Home
from Jo P (Daughter of Resident) published on 5 June 2024

Submitted via Website • Report

Overall Experience

Our dear mum became a resident of Grand View around 6 weeks ago - the hardest decision of our life but one that we had to make. My sister and I turned up unannounced for a viewing and we were warmly welcomed and shown around. Compared to other care homes in the area there was no contest. The Grand View

team from top to bottom really do care about the resident and the family. We have needed lots of support as a family as we get to grips with other people doing the job that we really want to do ourselves. Everybody from the manager (with an open door policy), the management team, to the wonderful carers and more are clearly all recruited for being good eggs and nice caring cheerful people. This is a tough industry where families are demanding and residents more so. If there are problems or difficulties the Grand View team will deal with them professionally and compassionately. My sister and I thank them all for helping us through the toughest time of our life. Keep up the good work.

Reply from Laura Mills, Group Customer Relations Manager at Grand View Care Home

Thank you so much for your kind review and well-deserved praise of an amazing team. We are here for you all as a family and so glad we can work together to ensure the care of your treasured mum goes well.

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Care Homes Owned by Alysia Caring Group

Alysia Caring Group Locations (3)

Alysia Caring Group Reviews (100)

Silver Birch Care Home

Silver Birch Care Home

Grand View Care Home

Silver Birch Care Home

Grand View Care Home

Grand View Care Home

Silver Birch Care Home

Aspen Manor Care Home

Aspen Manor Care Home

Aspen Manor Care Home

Silver Birch Care Home

Aspen Manor Care Home

Aspen Manor Care Home

Aspen Manor Care Home

Aspen Manor Care Home

Grand View Care Home

Silver Birch Care Home

Aspen Manor Care Home

Aspen Manor Care Home

Grand View Care Home

Awards / Recognitions (0)

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