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Care Home Owned by Alysia Caring Group in Lincolnshire

9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Alysia Caring Group in Lincolnshire

Only the locations & reviews in Lincolnshire for Alysia Caring Group are showing below.

View the details of all 3 locations (with 100 reviews) owned by Alysia Caring Group

Alysia Caring Group Locations in Lincolnshire (1)

 

1 Care Home owned by Alysia Caring Group in Lincolnshire

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Grand View Care Home

Uffington Road, Stamford PE9 2EX 

8.5 25 reviews
"Following a few years of hospital and care home stays which had been stressful experiences, my husband moved to Grand View, where he was a…"   Read all 25 reviews
Location Type Care Home

Grand View Care Home offers residential, nursing, respite and dementia care in a luxury, purpose built environment located in Stamford. All members of the team are chosen for their experience and compassion for those they work with. They cater for… Read more about Grand View Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 80 Rooms from £1,500 / week

Alysia Caring Group Reviews in Lincolnshire (25)

9.3
Alysia Caring Group has a Group Review Score of 9.3 (9.328) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alysia Caring Group must have a Review Score.

Overall Experience

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Review of

Grand View Care Home

from A S (Wife of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been at Grand View since April 2024 but this review is for his last month there. End-of-life care is different for everyone but the support and care from the nursing team and management at Grand View Care Home for my husband and myself was amazing. Thank you all.

Reply from Yvonne Allison, Operations Director at Grand View Care Home

Thank you very much for your kind words and for taking the time to leave a review, it means a lot to the team here at Grand View.


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Review of

Grand View Care Home

from Joanne J (Wife of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a few years of hospital and care home stays which had been stressful experiences, my husband moved to Grand View, where he was a resident for the last 3 months of his life. The whole staff team made it a peaceful, happy friendly experience for both him and his family. The care could not have
been better and he felt safe and cared for. As a family, we could not have asked for more in the way that we were also treated. The nursing, care and management teams went above and beyond in all areas. I cannot thank them enough.

Reply from Yvonne Allison, Operations Director at Grand View Care Home

Thank you very much for your kind words and taking the time to write a review. It really means a lot to us and our staff who I will be sure to pass the positive feedback on to.


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Review of

Grand View Care Home

from Ron H (Father of Resident) published on 2 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

If you need nursing care stay away from this home.
Lots of management changes over the last five years tells a poor story. We had issues with bank nurses. We had multiple events of incorrect meds. We had multiple issues of late delivery of time critical meds leading to multiple visits to hospital who
raised safeguarding issues.
In the end the home said my daughter was too complex (read trouble) so was not allowed to stay.

Reply from Yvonne Allison, Operations Director at Grand View Care Home

Thank you for taking the time to share your concerns. We genuinely value feedback from our residents and their families, as it helps us improve our services. It's important to us that all residents receive the highest standard of care, and we take reports of any issues very seriously. We continuously work to improve our staffing and training processes to ensure that all care needs are met promptly and accurately. We appreciate your disappointment that your daughter could not return to Grand View, however, our goal is always to provide appropriate care for each individual's needs. We value your feedback and would welcome the opportunity to discuss your concerns further, please feel free to reach out to me directly if you would like to talk more about this.


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Review of

Grand View Care Home

from D C (Daughter of Resident) published on 29 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I would definitely not recommend for terminal cancer palliative care on any level. The food was terrible and overcooked. Everything is slow all around. Mum didn't feel listened to. Management was appalling. Reported to CQC. The staff was nice and smiley.

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Review of

Grand View Care Home

from Jo P (Daughter of Resident) published on 5 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dear mum became a resident of Grand View around 6 weeks ago - the hardest decision of our life but one that we had to make. My sister and I turned up unannounced for a viewing and we were warmly welcomed and shown around. Compared to other care homes in the area there was no contest. The Grand View
team from top to bottom really do care about the resident and the family. We have needed lots of support as a family as we get to grips with other people doing the job that we really want to do ourselves. Everybody from the manager (with an open door policy), the management team, to the wonderful carers and more are clearly all recruited for being good eggs and nice caring cheerful people. This is a tough industry where families are demanding and residents more so. If there are problems or difficulties the Grand View team will deal with them professionally and compassionately. My sister and I thank them all for helping us through the toughest time of our life. Keep up the good work.

Reply from Laura Mills, Group Customer Relations Manager at Grand View Care Home

Thank you so much for your kind review and well-deserved praise of an amazing team. We are here for you all as a family and so glad we can work together to ensure the care of your treasured mum goes well.


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Review of

Grand View Care Home

from R S (Father of Resident) published on 1 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter spent 10 days in this residential care home when she was recovering from a hip operation. The home is particularly spotlessly clean. Friendly cheerful staff at all levels. Every task dealt with expeditiously and efficiently.

Reply from Laura Mills, Group Customer Relations Manager at Grand View Care Home

We will be sure to share your very kind words with our team. Appreciation for their hard work is always valued.


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Review of

Grand View Care Home

from F A (Daughter of Resident) published on 12 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent two weeks in Grand View Care Home after a serious bout of pneumonia, which was treated in hospital. He wasn't strong enough to go home directly from the hospital, so Grand View was the perfect solution. The staff were so friendly and kind towards my father, and although he was keen to
get home, Grand View was the next best place.

Reply from Laura Mills, Group Customer Relations Manager at Grand View Care Home

Everyone at Grand View strives to offer a home-from-home experience delivering support to the whole family. We're so glad your dad returned home well and strong.


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Review of

Grand View Care Home

from C A (Son of Resident) published on 15 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and Grand View are simply wonderful: they all wear a smile on their face, making for a wonderfully positive atmosphere. The managers' doors are always open, the reception staff welcoming and efficient and nothing was ever too much for any of the staff. The quality of the building and its contents
are clear to see, but the lovely, caring nature of the staff is really special. Thank you Grand View Care Home.

Reply from Laura Mills, Group Customer Relations Manager at Grand View Care Home

Thank you so much for your kind words. We are all incredibly glad your lovely dad is doing well and back home. Always happy to help if you ever need us in the future. Regards from us all at Grand View Nursing Home.


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Review of

Grand View Care Home

from Mike K (Friend of Resident) published on 4 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities, lovely environment and very welcoming staff. Very relaxing and calming surroundings. I would highly recommend this first class care home.

Reply from Hannah Woodcock, Home Manager at Grand View Care Home

Dear Mike, thank you very much for taking the time to give us a lovely review. I will share it with all staff. Kindest regards.


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Review of

Grand View Care Home

from Catherine C (Daughter of Resident) published on 29 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Right from day one, I knew Mum would have the best care. Yes, Grand View is absolutely stunning, spotless, modern etc., but for me it's all about the care, support and activities. This meets everything needed for my mum. The manager is very approachable, which helps enormously. It's very hard entrusting
the care of a loved one to someone else, but staff have become friends and I have full peace of mind my mum's happy.

Reply from Hannah Woodcock, Home Manager at Grand View Care Home

Thank you very much for your kind feedback. We at Grand View do our best to provide person-centred care to all our residents in a lovely environment and it is very pleasing to hear that our efforts are appreciated. Thanks again. We look forward to seeing you soon. Kind regards.


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Review of

Grand View Care Home

from Karen M (Respite Resident) published on 14 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We had an awful experience recently with Grand View. My father was booked in for a week's respite, he has dementia but his symptoms are mild. We specifically said he wouldn’t cope with extreme noise, people screaming. He is used to a very quiet and calm environment. On the day of checking him in were
informed that they had a new admission who was screaming 24/7. After being shown his room I knew he wouldn’t cope. The lady at reception very kindly found him an alternative room and this was definitely more suitable for his needs, after spending 5 hours at Grand View trying to settle my father the manager insisted he have the room upstairs or not at all. (She wasn’t even at the home on that day, I had to speak to her on the phone). Her reasoning became very clear that she hadn’t listened to a word she had been told. I had to take my father home to my mum who desperately needed a break due to her own issues with anxiety and exhaustion. This whole experience was very distressing.

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Review of

Grand View Care Home

from Ken A (Respite Resident) published on 6 July 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My two-week convalescence after surgery was a great experience. I received constant care and attention in a delightful, modern and high-quality 'hotel' environment. Very comfortable. Lovely staff, welcoming to my visitors.

Reply from Hannah Woodcock, Home Manager at Grand View Care Home

Dear Ken,
Thank you for your kind review about us. It is fantastic to know that you found our staff lovely and caring. I will share your feedback with all staff. Please do take care and if you ever come our way, do drop in for a cup of tea and cake. Kindest regards, Hannah.


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Review of

Grand View Care Home

from Stephen R (Nephew of Resident) published on 3 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently had the pleasure to visit my auntie at Grand View Care Home. I am pleased to say that the care and quality of the home was exceptional. I was particularly impressed by the caring nature of the staff.

Reply from Hannah Woodcock, Home Manager at Grand View Care Home

Dear Stephen, thank you for your kind feedback. It is highly valued and appreciated. Your review highlights the person-centred care we provide and the caring nature of our care team. We are very proud of our staff. We look forward to seeing you again soon. Kindest regards.


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Review of

Grand View Care Home

from Louis L (Relative of Resident) published on 28 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Grand View Care Home this week to see an elderly relative. I have to say the staff and the home impressed me so much. The home was unbelievably clean and welcoming. The facilities are wonderful and the food was excellent.

Reply from Hannah Woodcock, Home Manager at Grand View Care Home

Dear Louis, thank you for your feedback. It is wonderful to hear that you found the home welcoming, caring and clean. It is all part of our vision to provide care in a luxurious setting. I'll share your feedback with all staff. Kindest regards.


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Review of

Grand View Care Home

from Chloe H (Granddaughter of Resident) published on 9 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting my grandmother for the first time, the reception was bright and very welcoming. Everywhere was clean including Nan's bedroom which was absolutely spotless and the staff were polite and friendly. I was there for meal time, where there were lots of options to choose from with mains and desserts.
Overall,
couldn’t fault anything on the day of visiting.

Reply from Hannah Woodcock, Home Manager at Grand View Care Home

Dear Chloe, thank you very much for your lovely review. It is good to know that we are taking good care of your grandmother and you found us welcoming and clean. Thanks again and we hope to see you soon. Kindest regards.


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Review of

Grand View Care Home

from Tina M (Friend of Resident) published on 28 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend came for respite care. She had a fantastic experience and the staff were very welcoming. They encouraged her to become independent when she was ready to go home. We enjoyed the bistro with the fresh cake each day. I would highly recommend Grand View Care Home for respite or permanent care.

Reply from Hannah Wookcock, Home Manager at Grand View Care Home

Dear Tina, I thank you on behalf of the whole team for your kind feedback. Your review highlights our person-centred care and pleased that you enjoyed the cakes in our bistro. Our catering team work hard to make exceptional food for our residents and visitors each day. Kindest regards.


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Review of

Grand View Care Home

from D W (Daughter of Resident) published on 28 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Friendly and welcoming throughout. The manager was very helpful and knowledgeable. Amazing cake and coffee in the bistro. Very clean and tidy. Cinema is an amazing feature to this care home.

Reply from Hannah Wookcock, Home Manager at Grand View Care Home

Thank you ever so much for your kind feedback. I'll share it with all staff. We're glad that you appreciate our care of your mother - it means a lot to us to hear that. We also appreciate your comments about our cinema room! Thanks again. Kindest regards


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Review of

Grand View Care Home

from A R (Relative of Resident) published on 27 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home. Really take the care and dignity of their residents into consideration and provides absolutely exemplary care. Care assistants are brilliant, and the nurses are top-grade and have such wonderful compassion. The food always looks nutritious and filling. Very safe home in the most
dignified fashion. Thank you for providing such wonderful and dignified care.

Reply from Hannah Woodcock, Home Manager at Grand View Care Home

Thank you very much for your kind review and taking the time to do it. Your review highlights our person centred care and the hard work of our care staff. I will share your review with all staff. If there’s anything we could do better, please don’t hesitate to bring it to my attention. Kindest regards,


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Review of

Grand View Care Home

from Lee M (Nephew of Resident) published on 23 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my uncle after a long time. I was very surprised at how welcoming the staff were. The home was amazing and had a feel of luxury about it. Not what I was expecting of a care home.
My uncle was very well looked after. He was eating and enjoying his meal. We were offered a meal and drinks.
His
room was personalised and clean. He was going to play dominoes and watch a movie in the afternoon.

Reply from Hannah Woodcock, Home Manager at Grand View Care Home

Thank you very much for your kind feedback. It is very much appreciated and I am going to share your review with all staff. We do hope you will visit us again soon.


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Review of

Grand View Care Home

from C G (Daughter of Resident) published on 22 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Grand View in August 2022. The house manager was informative and welcoming. We were delighted and felt it was important that she was able to furnish her room with her own things. Her time spent at Grand View was a great success. She felt happy, safe and never lonely allowing her to
enjoy her last few months near her family. All the staff were caring, polite and respectful at all times. Having the Bistro area for patients and visitors alike was a brilliant facility to use. I would recommend Grand View to all.

Reply from Hannah Woodcock, Home Manager at Grand View Care Home

Thank you for your kind review and it is much appreciated. We're pleased to know that you found our staff to be caring, polite and respectful. I'll share your review with all staff. Thanks again.


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