The Blossom Group in Lincolnshire | 2 Care Homes

Review of
White Gables
from Jennifer G (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

My mum came to White Gables 3 years ago, the care she receives is excellent, the staff are all kind and caring and will go out of their way to help the residents who live at White Gables. The home has a very warm and homely feel to it.

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Review of
White Gables
from Stan F (Son of Resident) published on 16 January 2025

Submitted via Website • Report

Overall Experience

My father has been here since January 2024 and is very happy. During the 11 months he has had a few health issues which have been dealt with by the staff quickly and very efficiently. Overall my father and his family have nothing but praise for the manager and her brilliant team and would not hesitate

in recommending White Gables to other people.

Reply from Claire Epton, Manager at White Gables

Thank you for the review. The team in the home work very hard to give our service users the best care possible.

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Review of
Belvoir House Care Home
from Julie M (Wife of Resident) published on 28 November 2024

Submitted via Website • Report

Overall Experience

My husband has now been at Belvoir House for over two years. During that time, his illness has progressed and his needs have changed as has his understanding. Throughout the last two years, the care at Belvoir has been excellent and I am still as pleased with the standard of his care as I was when he

first went there. The staff are always supportive both to my husband and to me and the manager and her team keep me well informed of any changes in my husband's condition or needs. I visit regularly and enjoy the atmosphere in Belvoir House and feel I have made friends with both the staff and the residents. Belvoir House feels like a family and while my husband's disease has advanced, he still enjoys activities provided and most particularly music. I wouldn't hesitate to recommend Belvoir House to others. They not only care for their residents but for their loved ones too.

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Review of
Belvoir House Care Home
from F H (Niece of Resident) published on 28 November 2024

Submitted via Website • Report

Overall Experience

The Care Home has a nice ' homely feel'. All staff are friendly and helpful.
There is a wide range of activities available plus events - Summer BBQ - and trips out - Christmas Pantomime as two examples.

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Review of
White Gables
from M C (Daughter of Resident) published on 27 November 2024

Submitted via Website • Report

Overall Experience

My mother is very happy, comfortable and settled at White Gables and has been since her admission in January 2017. Any issues that have arisen have always been dealt with speedily with her and the families best interest uppermost.

Reply from Claire Epton, Manager at White Gables

Thank you for your lovely comments. We all strive to give the best possible care to all of our service users, thank you again.

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Review of
White Gables
from S S (Daughter of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience

A fantastic, small but friendly, homely care home. Always smells lovely, always lovely and warm, always fun and laughter to be heard! I visited many care homes before settling on White Gables. Many have great first impressions but you need to look around the rooms and look at what is on the walls to

see how connected the staff and residents are.

Reply from Claire Epton, Manager at White Gables

Thank you for the lovely review. We always strive to do our best for all of our Service Users.

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Review of
White Gables
from L G (Niece of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience

I find White Gables a friendly well-run care home, my relative has settled in very well, he is happy and has gained much-needed weight, company and a feeling of safety. The staff are all friendly and helpful, the home itself is very clean, welcoming and homely.

Reply from Claire Epton, Manager at White Gables

Thank you for your lovely review. We aim to give our service users the best possible care.

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Review of
Belvoir House Care Home
from Ailsa C (Stepdaughter of Resident) published on 7 May 2024

Submitted via Website • Report

Overall Experience

Absolutely exceptional care, Belvoir House Care Home, they go above and beyond and treat all residents as family. I’m so pleased we found this care home for my stepfather to spend his last days. I highly recommend!

Reply from Wendy Kaya, Manager at Belvoir House Care Home

Hi Alisa thank you for your lovely comments. We all thought a lot of Dad and he is truly missed. Regards, Wendy.

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Review of
Belvoir House Care Home
from Gary B (Friend of Resident) published on 7 May 2024

Submitted via Website • Report

Overall Experience

My girlfriend’s stepfather was admitted early in April and it became an end-of-life exercise. The dedication and care that the staff showed him was above and beyond and he considered the place as home from home.
They tended his every need with love and compassion and I would thoroughly recommend this

establishment to anybody looking for the best care.

Reply from Wendy Kaya, Manager at Belvoir House Care Home

Hi Gary, thank you for your lovely review, We all miss him and he will be forever remembered by us all. Regards, Wendy.

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Review of
Belvoir House Care Home
from Caroline S (Stepdaughter of Resident) published on 7 May 2024

Submitted via Website • Report

Overall Experience

Stepdad thought of this as his home! All the staff are fantastic. Stepdad was well cared for both physically, mentally and emotionally. Couldn’t ask for better standard of care. He was so happy here. An all-round top-notch establishment. Well done to all the staff. Truly heartfelt thank you for all

you did for Stepdad while he was with you

Reply from Wendy Kaya, Manager at Belvoir House Care Home

Thank you, Caroline, for your lovely review. Dad was very well thought of and we all miss him. Regards, Wendy.

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Review of
Belvoir House Care Home
from Victoria H (Friend of Resident) published on 1 May 2024

Submitted via Website • Report

Overall Experience

A home from home caring loving place. Each staff member treats the residents and their visiting family and friends like their own family. Always include visitors in activities, fundraising, trips out, or even just a cup of tea while listening to the singing entertainment. Always made to feel welcome

and part of a community. Loads of activities for residents to join in with from arts and crafts to baking and even pampering. I always enjoy my visits and am looking forward to spending time in the new beautiful garden this summer.

Reply from Wendy Kaya, Manager at Belvoir House Care Home

Thank you so much for your feedback. We like to ensure that every relative, friend, or anyone who steps into our home is made to feel welcome and to feel part of our Belvoir family. We look forward to seeing you again.

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Review of
Belvoir House Care Home
from Jordana A (Daughter of Resident) published on 24 April 2024

Submitted via Website • Report

Overall Experience

My mum came to Belvoir almost 3 years ago for respite care after a sudden decline in health, months later she was diagnosed with Alzheimer’s and the decision was made that she would be best cared for permanently at this care home.
It was a very hard time and I had to make a lot of important decisions

alone on her behalf but the support and love we had from day one from every member of staff was incredible. They go above and beyond to make sure my mum is safe happy and cared for, they all took the time to know her likes and dislikes and ensure her needs are always met, I’m fully involved and given information every time I visit or they contact me with any updates I need to know. It feels like we are part of a family at Belvior Care Home, they have the best staff from carers to management, cooks and cleaners, she is loved by everyone and she loves them just as much, as hard as this cruel disease is it makes life a little easier knowing she is getting the best care we could hope for.

Reply from Wendy Kaya, Manager at Belvoir House Care Home

Thank you for the lovely support. Mum is very special to us as are all of our residents. We like to think we are just one big family and it feels nice knowing that you feel part of us too. Mum is an absolute pleasure and we all love her dearly.

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Review of
Belvoir House Care Home
from Wendy C (Daughter of Resident) published on 10 April 2024

Submitted via Website • Report

Overall Experience

My mum was a resident at Belvoir House for only a short time as she sadly passed away last week. But I am so greatly comforted that she spent her last few weeks in such an amazing and caring home.
Her last few days were made so peaceful by the staff and the level of respect they showed her and myself

during that time I will never forget.
This is an exemplary home, not just a "Care" home, but a caring home. The staff took the time to get to know my mum, interact and have a laugh with her, she had been frail for a little while but I had really started to see something of her old self come back those last few weeks. My mum was happy there and that is so important to me and her family. I cannot fault the home in any way and the staff are just wonderfully caring to their residents. If I was ever asked I would 100% recommend this home for anyone or relative who may be considering a move.

Reply from Wendy Kaya, Manager at Belvoir House Care Home

Thank you for the lovely review. I know mum was only with us for a short time but she had an overwhelming impact on us all. We all adored her. She became part of our Belvoir family very quickly and she is missed so much by us all. It was a pleasure to get to know you too. Please remember we are here for you too. Much Love, Wendy and all the team.

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Review of
White Gables
from Barry S (Respite Resident) published on 16 December 2021

Submitted via Website • Report

Overall Experience

This care home is absolutely outstanding from the minute I walked through the door the staff were really friendly. It’s like one big happy family everyone is so caring and will bend over backwards to help you. The meals are great and tasty and no cheap processed rubbish here. When I got taken to my

room the staff unpacked my bags and put everything away. In the morning they help wash me and get dressed and nighttime undress and put me to bed.
I would definitely recommend this place, great food, clean and staff are so lovely and would definitely go the extra mile for you
Great stay here and will definitely come back again. Thank you so much to all the staff you’re great.

Reply from Claire Epton, Manager at White Gables

Thank you so much for your lovely review. It was a pleasure having you here in the home, we look forward to seeing you again.

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Review of
White Gables
from Tracey C (Daughter of Resident) published on 3 November 2021

Submitted via Website • Report

Overall Experience

Very disappointed with White Gables staff after my mum recently had a three-week stay. The staff was very unhelpful and quite obstructive. Laughed when I advised Mum was dressed in another lady's underwear. I felt there was a culture of staff having ‘each other’s back’ when issues were raised. Do not

recommend it at all.
1. Greeting on arrival was very chaotic and not welcoming.
2. Mum was dressed in other people’s clothing, despite her own being labeled.
3. Medication found on Mum's knee? Make your own mind up!
4. Visiting times not conducive to working family members.
5. Staff were rude and very unhelpful.
6. Door shut in my face when I asked for Mum's unused sanitary wear to be returned (84 pads in 3 weeks!).
7. When Mum asked to use the toilet, the carer said ‘what again’!
8. Mum's clothes were crammed into one bag when I collected her and not folded and put in nicely, very disappointing.
Mum is now happy at another home where the staff is helpful, happy, and kind and we get a cup of tea.

Reply from Claire Epton, Manager at White Gables

Thank you for taking the time to bring your experience to our attention.
Our aim is to always provide the best possible care to those we support.
We pride ourselves on keeping the residents and staff safe throughout the pandemic, following Government guidelines and have been successful in doing so.
We are sorry that you feel the experience did not meet your expectations at the time and pleased that your mother is happy in her new environment.

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Review of
White Gables
from Stephen R (Son of Resident) published on 11 November 2019

Submitted via Website • Report

Overall Experience

This was by far the best care home for end of life care for our mother we could have chosen. The reason being the cleanliness, the friendliness and patience of all staff, the food, the accessibility to talk about treatment, the support and much more.

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Care Homes Owned by The Blossom Group in Lincolnshire

The Blossom Group Locations in Lincolnshire (2)

The Blossom Group Reviews in Lincolnshire (16)

White Gables

White Gables

Belvoir House Care Home

Belvoir House Care Home

White Gables

White Gables

White Gables

Belvoir House Care Home

Belvoir House Care Home

Belvoir House Care Home

Belvoir House Care Home

Belvoir House Care Home

Belvoir House Care Home

White Gables

White Gables

White Gables

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