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Care Homes Owned by Heera Care Ltd

  • Care Homes Owned by Heera Care Ltd
Heera Care Ltd based in Scunthorpe, operates care homes in Yorkshire and Humber.

Caring, qualified staff ensure care home residents receive quality care in a friendly home.   

Residents can try out lots of activities and can enjoy nutritious, delicious meals.

Heera Care Ltd Locations (2)

 

2 Care Homes owned by Heera Care Ltd

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The Grange

Everest Road, Scunthorpe DN16 3EF 

9.5 22 reviews
"I have received excellent care whilst being in The Grange. Staff excellent. They keep morale up. Food very good. Lovely atmosphere. Staff…"   Read all 22 reviews
Location Type Care Home

The Grange care home in Scunthorpe provides a friendly home for residents needing support. Caring, qualified staff ensure care home residents receive dignified care. Residents can choose from a wide range of activities to suit their interests… Read more about The Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 17 Rooms
Norwood House

15a Station Road, Gunness, Scunthorpe DN15 8SU 

30 reviews
"My own personal experience is that my father has been treated with the upmost care and respect by all the staff. Due to his current…"   Read all 30 reviews
Location Type Care Home

Norwood House is situated in an imposing Grade II listed building in the heart of Gunness, surrounded by beautiful well-tendered and secure grounds for the residents to enjoy. With a calm and tranquil atmosphere, Norwood House is ideal for those looking… Read more about Norwood House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 28 Rooms from £900 / week

Heera Care Ltd Reviews (52)

Reviews Posted for members of Heera Care Ltd

Overall Experience

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  • 5
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Review of

The Grange

from C M (Daughter of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A great facility and staff clearly work as a team. My dad has been well cared for and we feel like we have been guided through his stay here. Our concerns have been listened to and advice given. The Grange has also been good at feeding back dad's progress over the phone as I am not local.

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Review of

The Grange

from Evelyn B (Resident) published on 9 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have received excellent care whilst being in The Grange. Staff excellent. They keep morale up. Food very good. Lovely atmosphere. Staff cannot do enough for you. Best care home I know.

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Review of

The Grange

from D W (Resident) published on 9 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Enjoyed review, concentration good, at 86 years old interest still there.

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Review of

The Grange

from A C (Respite Resident) published on 9 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy to come here again.

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Review of

The Grange

from D B (Daughter of Resident) published on 2 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Really good care. Helped Mum and met her needs. Called in further support/assessments if needs required. Communicated well and kept us informed of her progress and care.

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Review of

The Grange

from J S (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My 97-year-old mum spent 3 weeks in The Grange following a hip fracture. This was a very stressful time for us all not knowing what the future holds. The Grange has a homely atmosphere and as a frequent visitor, I never felt in the way. Great to see staff and visitors sit with residents at meal times.
Doggy visitors are welcome too. There are some lovely staff and nothing is too much trouble for the chef. It is very hot at times. Any concerns I raised as an anxious daughter were dealt with.

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Review of

The Grange

from Barbara B (Respite Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Only been here 3 days, everyone very helpful.

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Review of

The Grange

from M C (Resident) published on 10 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are lovely, I have been very well looked after. Food has been lovely, I have enjoyed my stay.

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Review of

The Grange

from J L (Resident) published on 10 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although this has been a very stressful time, all of the staff have made me feel extremely comfortable. I am supported well in my everyday activities and feel like the staff are competent in doing so. I am checked on frequently throughout the day, whether it be if I would like a drink or even just in
general to ask if I am ok. Any concerns that I have had have been dealt with right away and I am taken seriously. I am very grateful for everyone involved in my care.

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Review of

The Grange

from M W (Resident) published on 10 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All aspects are brilliant, helpful staff who have explained every query. Initially I felt very worried but all fears alleviated.

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Review of

The Grange

from Wen-Marie G (Respite Resident) published on 2 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having been discharged to the care of the unit, I found the staff all pleasant and knowledgeable. Not only did they make me feel welcome but safe and allowed to personalise my room with trinkets from home. Not only were they kind and generous with their time and energy to me but to my husband also.
Thank you to all the staff for your care and professionalism in dealing with complex issues.

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Review of

The Grange

from I T (Friend of Resident) published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

On my first visit I was shocked to find the bell was broken and only existed by a hole in the wall. Check in was complicated for anyone not used to a screen. My friend's care was generally good as I saw it. My concern would be lack of support to move forward with mobility and resulted in a brief visit
once per week.

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Review of

The Grange

from Sue L (Daughter of Resident) published on 1 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care provided by very caring staff. Nothing is too much trouble. The premises are very clean. The food is first class including the lovely fruit cake.

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Review of

The Grange

from L J (Wife of Resident) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and efficient. Place very clean. Very comfortable. Bathrooms very big.

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Review of

The Grange

from Sharon W (Mother of Resident) published on 19 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at The Grange have been there for my mother during her time in respite. The homemade cooking was excellent and Mum enjoyed her meals. The care staff would go check on her and get her so that she could do stuff on her own ready to go back home. The staff were always friendly on arrival and
if I asked them for any information they always came back with a reply. I would recommend The Grange to anyone needing help to get them back on their feet.

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Review of

The Grange

from Sheila F (Daughter of Resident) published on 5 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been in The Grange 6 days so far following a hip replacement at 90 years old but I can honestly say nothing is too much trouble. The staff are very hard working, loving/caring and very very friendly, (Like part of the family).

The assistant manager who was on during the week was very
helpful and reassuring as to what would happen regarding physio and daily rehab, a lovely person who put our minds at rest and also the lovely way she helped Mum when needed. The room is good with a great spacious ensuite bathroom and now with her own flowers and cards and a few photos in place feels homely.


The food is very plentiful/good filling delicious meals and lots of cups of tea and cakes etc. Anything Mum has asked for at breakfast, tea time or even supper has so far been fulfilled, she even got her hair done today making her feel more like her normal self.


So pleased mum is now getting mobile, well fed and very happy.


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Review of

The Grange

from Karen C (Daughter-in-law of Resident) published on 8 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Father-in-law went into The Grange following being in hospital (whilst I was abroad). I didn’t know what to expect when I got back, but when I first entered the facility, my first impressions were that it didn’t smell like care homes I had been in before, and that it had a warm, welcoming feel. I soon
discovered that all staff members there were superb. They were caring and patient with him and quickly developed rapport, earning his and the families trust. And the food! Father-in-law loved it, he was eating cooked breakfasts, roast dinners, puddings - the lot. When it was time to leave, although we were all impatient and anxious to get him home, there were also mixed feelings too. He had felt safe and valued by the staff in there and he, and us, would all miss them. I would certainly reassure other people whose families were about to go into The Grange that they shouldn’t worry and that their loved ones would be well cared for.

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Review of

The Grange

from M J (Partner of Resident) published on 19 July 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I have visited my partner, every day I feel most of the staff have been helpful, to my partner and myself and are very supportive. When my partner is having a bad day the staff will give her a lot of support.

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Review of

The Grange

from Susan S (Sister of Resident) published on 14 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff looked after my brother very well. They cared for his needs and also I got on with the carers very well. Thank you to all concerned. On entering the premises my first time of visiting, I was made to feel very welcome.

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Review of

The Grange

from Kim D (Daughter of Resident) published on 7 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Not the smartest-looking facility when you arrive. The rooms were bright but basic. However, the staff were so caring and friendly, our family member settled in immediately. The food was home-cooked and enjoyed by the patient. Nothing was too much trouble for the staff.

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Awards / Recognitions (0)

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Frequently Asked Questions about Heera Care Ltd

How many Care Homes does Heera Care Ltd own?

Heera Care Ltd own 2 Care Homes.

Which Heera Care Ltd Care Homes have the highest review score?

The Grange & Norwood House have the highest review score.
Heera Care Ltd in North Lincolnshire

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