1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Banyan Care Homes Ltd
  4. Locations Owned by Banyan Care Homes Ltd in Blaenau Gwent

Care Home Owned by Banyan Care Homes Ltd in Blaenau Gwent

9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Banyan Care Homes Ltd in Blaenau Gwent

Only the locations & reviews in Blaenau Gwent for Banyan Care Homes Ltd are showing below.

View the details of all 2 locations (with 88 reviews) owned by Banyan Care Homes Ltd

Banyan Care Homes Ltd Locations in Blaenau Gwent (1)

 

1 Care Home owned by Banyan Care Homes Ltd in Blaenau Gwent

Sort by:
View on Map
Red Rose Care Home

Park Road, Garden City, Ebbw Vale NP23 8UP 

9.2 44 reviews
"My dad is very settled and happy. He loves all the staff and all the staff love him. Can't fault anything.…"   Read all 44 reviews
Location Type Care Home

Red Rose Care Home strives to provide the highest quality of care possible, meeting the needs and wishes of each resident. The home is purpose-built and is at the heart of the community, just a short drive from Ebbw Vale. The friendly team of carers… Read more about Red Rose Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 32 Rooms from £1,000 / week

Banyan Care Homes Ltd Reviews in Blaenau Gwent (44)

9.5
Banyan Care Homes Ltd has a Group Review Score of 9.5 (9.517) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Banyan Care Homes Ltd must have a Review Score.

Overall Experience

  • 14
  • 6
  • 0
  • 0
  • 0

Date Published

44
1
4
6
38
Review of

Red Rose Care Home

from Angela S (Wife of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I write as a wife to my husband who has dementia. I express his view as correctly as I can from knowledge of over 60 years of my husband. He is content and settled, now he has been at Red Rose over 6 months. I believe he may question the general appearance of the home relating to decor and upkeep but
I know all staff strive to make everything as homely as possible.

Reply from Shah Seehootoorah, Director at Red Rose Care Home

Thank you for taking the time to share your review. We welcome your feedback and will be sharing your positive words with the team. We are currently undertaking a complete redecoration of all bedrooms systematically and redecorating the main lounge again. We are still in the process of getting Red Rose to where we want it following our acquisition of the home, but this should be all achieved this year. Thank you for your continued support.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Rose H (Daughter of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I and my brother find the staff very good and they are doing something every day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from C J (Daughter of Resident) published on 26 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very settled and happy. He loves all the staff and all the staff love him. Can't fault anything.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Melanie P (Daughter of Resident) published on 22 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well what can I say this is an outstanding care home as my dad has the very best of care and I'm so proud of what everyone does to care, entertain, and look after my dad and he is so happy there as he went there came home for 12hrs and asked to go straight back as he missed them terribly. God bless
you all and I can't thank you all enough you're all amazing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Pat C (Son of Resident) published on 10 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Red Rose from hospital, she absolutely loves it. All staff are caring and very friendly, nothing too much trouble. The home has regular singing sessions and we all attend, really nice to see the residents enjoying themselves along with the staff.
There are always plenty of
activities for the residents along with raffles and other fundraising activities. Christmas is always a very special time for families and their loved ones. Well done to all the staff, keep doing what you obviously enjoy and thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Judy P (Day Care) published on 7 June 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Red Rose Care Home on several occasions now and have always been made to feel at home straight away. The atmosphere is amazing and the staff are extremely caring and very friendly. The residents are really well cared for and the home has a lovely, homely feel to it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Patricia C (Daughter of Resident) published on 7 March 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was taken into hospital in October 2021. She was very poorly and due to covid we were unable to visit. After a full month, we were allowed to visit suitably gowned up to celebrate her 90th birthday. We were shocked at the decline in her mental health. At one point the family called
to say their goodbyes. After a horrendous week, she seemed to pick up and was transferred to Red Rose Nursing Home just before Christmas. Following a two week isolation period, we visited, the change was immense. She was alert, chatting, had not lost her sense of humour. We had mam back. Cannot thank the staff enough for their care, patience and love shown to her.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Words can't express how lovely it was to read this review. It is a pleasure to have been part of your loved one's recovery during a difficult period and we are so happy that you have "got Mam back" this is why we do what we do. Thank you for your lovely words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from D B (Friend of Resident) published on 15 February 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited many homes that my friend has resided in over the past four years, and Red Rose has, without doubt, been the best! The care that they give my friend and what U have seen them give other residents is, without doubt, second to none. I have always been greeted with a smile, and every member
of staff is friendly and helpful. I would not hesitate to residing myself when the time comes.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you for your lovely words. I will ensure they are passed onto the staff team It is nice to hear that you have witnessed the care provided to not only your friend but also to others in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Sheelagh M (Daughter of Resident) published on 15 February 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at Red Rose for nearly three years. Throughout this time, the staff have been truly amazing in the care they have delivered. They are all professional, friendly and caring, keeping me informed of any changes. Many thanks to them all for their professionalism and dedication to high standards
of care.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you for your lovely review, which will be passed on to the staff. It is a pleasure looking after mum, and I am glad to hear that you are happy with how she has settled and the communication you receive.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Tracey P (Daughter of Resident) published on 10 February 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a challenging time for everyone. My mum's health has declined but the staff have always been very supportive and I can see on my visits the positive relationships and care they show. I'm always met with a happy face or a cheery tone, if phoning, by staff. I'm sure that staff have been tested
beyond with the pandemic; keeping everyone as safe as they can and would like to say a massive thank you to all.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you so much for your kind words and thanks. It has certainly been a different two years but we have tried to keep things as settled as possible in the home. I will pass your thanks onto the staff and it is perfectly timed as we are celebrating staff recognition week this week in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Linda T (Sister-in-law of Resident) published on 6 January 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law has been here since August 2021. We can't fault anything. The staff are most helpful and kind and my brother-in-law is very happy here. Lots of entertainment and things going on. Don't regret placing him in Red Rose. He is safe here and happy.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you for your kind review of Red Rose. We are so pleased that your brother-in-law has settled and is happy in the home. We always strive to ensure there is varied entertainment and activities and are glad that this is something he enjoys.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Victor T (Brother of Resident) published on 6 January 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities and my brother is very happy here. The staff are great with him. He settled in straight away. Food is good and tasty. Looking forward to Xmas.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you for your kind words. We are so pleased that your brother has settled in well to the home. Christmas was certainly different again this year but everyone had a lovely time.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Pat R (Cousin of Resident) published on 29 December 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin is very happy here and has settled really well she tells me everyone is kind so I have no worries about her.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Many thanks for your lovely review. We are glad that your cousin finds the staff kind and that she is settled and happy at Red Rose.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Pauline D (Sister of Resident) published on 14 December 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've only visited my brother on a few occasions, and I am very pleased with the care provided. The staff who I've talked to are very kind, caring and always have a smile on their faces. That cheers up the residents and can also reassure visitors. I also feel my brother is part of a family member, not
just a resident. Thank you all, much appreciated.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you for your lovely review. We want everyone at Red Rose to feel like they are part of the family, so I am glad to hear that you feel this is the case.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Sian F (Daughter-in-law of Resident) published on 16 June 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very supportive during end of life. Phone calls - able to confirm if hospital visit necessary. Able to visit - 1 of us once we were notified. All staff exceptionally friendly and easy to talk to. Entertainment and liaison with family outstanding.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you for your kind words it means a lot to hear that you had such good support from the home during a difficult period. It was our pleasure to look after you and your loved one throughout their stay.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Alison A (Friend of Resident) published on 5 June 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Due to Covid restrictions, I have not visited the home. However, staff and management are excellent at dealing with any queries. The use of FaceTime technology at the home has been great during the pandemic.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you for your thoughtful comments. I am glad that queries have been handled in an excellent way. We have all learnt new ways of communicating during the last year and FaceTime is a new firm favourite.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Christine M (Sister of Resident) published on 3 June 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whenever I phone or go to the home the staff are very friendly and helpful. They take good care of my sister who is very happy living there. The home is always very clean and the food is excellent.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

We appreciate your kind words and the time taken to leave this feedback. We strive to ensure that everyone living at Red Rose has a good choice of food to choose from. We know that food is such an important part of our daily routine. We are glad to hear that you feel your sister is well cared for.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Lindsey E (Daughter of Resident) published on 3 June 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very approachable, supportive, kind and caring to both relatives and residents. The staff have kept us informed all the way through Covid and ensured there was regular contact with family.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you for your review. It has been a hard year for everyone and we are pleased that you are getting regular contact despite the circumstances we have been in. It has been important for us to make sure everyone is still involved in the lives of their loved ones.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Phillip H (Son of Resident) published on 1 June 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Red Rose Care Home are very considerate to the residents' needs. Although my mother has ill-health and is not as sharp as she was years ago, she constantly reassures the family "I'm being well looked after".

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you so much for taking the time to leave your feedback. We are so happy that mum feels well looked after as this is the most important thing for all of us at Red Rose.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Red Rose Care Home

from Lynne R (Daughter of Resident) published on 23 May 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother went into Red Rose Care Home on the day of lockdown in March 2020. It is difficult to give an accurate review as obviously, we have been unable to enter the home. What I can say is that considering the circumstances, my mother has seemed to settle well, is well cared for and seems to be happy.
The staff seem caring and reassure us on the phone with any concerns we may have.

Reply from Kerrie Davies, Home Manager at Red Rose Care Home

Thank you so much for your feedback on the home. We appreciate that this has been a very uncertain time for you and your loved one. We are looking forward to welcoming you into the service soon. It is been a difficult year with the pandemic but I am pleased that communication has been there to reassure you during this difficult time.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Banyan Care Homes Ltd in Blaenau Gwent Banyan Care Homes Ltd in Caerphilly

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Banyan Care Homes Ltd to verify any information. View our terms and conditions. Banyan Care Homes Ltd has an Enhanced Service – more info.