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Care Home Owned by Banyan Care Homes Ltd in Caerphilly

9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Banyan Care Homes Ltd in Caerphilly

Only the locations & reviews in Caerphilly for Banyan Care Homes Ltd are showing below.

View the details of all 2 locations (with 88 reviews) owned by Banyan Care Homes Ltd

Banyan Care Homes Ltd Locations in Caerphilly (1)

 

1 Care Home owned by Banyan Care Homes Ltd in Caerphilly

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White Rose Care Centre

White Rose Way, New Tredegar NP24 6DF 

9.8 44 reviews
"On the 20th of February after almost 9 years, my brother was moved to a home which had Nursing care. During his stay at White Rose the…"   Read all 44 reviews
Location Type Care Home

White Rose Care Centre, in Gwent, is registered to offer residential and respite care for up older people in a calm and homely atmosphere set up to respect personal freedoms. The centre is located in scenic surroundings, though residents also have… Read more about White Rose Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • Sensory Impairment
  • 32 Rooms from £1,100 / week

Banyan Care Homes Ltd Reviews in Caerphilly (44)

9.5
Banyan Care Homes Ltd has a Group Review Score of 9.5 (9.517) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Banyan Care Homes Ltd must have a Review Score.

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Review of

White Rose Care Centre

from Hilary H (Sister of Resident) published on 20 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On the 20th of February after almost 9 years, my brother was moved to a home which had Nursing care. During his stay at White Rose the care he received was given selflessly displaying compassion and when needed, tolerance in difficult situations. I cannot thank the Home Manager and all her wonderful
staff for how they looked after my brother. For me, it meant I was never worried about him as I knew he was in excellent hands. I am so grateful to all of you and I shall miss your familiar faces and friendly enquiries. I will never forget White Rose and thank you all for the care my brother received over the years.

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Review of

White Rose Care Centre

from Tina M (Daughter of Resident) published on 29 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was an urgent admission after a hospital stay, the manager was amazing and supported me and my siblings to feel comfortable in leaving our mother in good hands with people who care about what they do. I can not fault the staff for their understanding and care they provide my mum with. I can now
safely sleep at night knowing she is safe and cared for especially as the progression of her dementia is changing and challenging without white rose life would be difficult. Thank you all you deserve a gold medal.

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Review of

White Rose Care Centre

from M J (Daughter of Resident) published on 17 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, nothing too much trouble. Well looked after and cared for.

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Review of

White Rose Care Centre

from R T (Son of Resident) published on 17 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

White Rose Care Home has provided excellent care for my father. He has settled in very well. The staff are all welcoming and friendly. They provide a fantastic service and are always available to help residents, family and friends. Highly recommend.

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Review of

White Rose Care Centre

from J M (Daughter of Resident) published on 15 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy here. The staff are lovely and very friendly and they do plenty of activities and events which she enjoys. It gives me peace of mind knowing she is safe and well looked after.

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Review of

White Rose Care Centre

from Trudy W (Daughter of Resident) published on 15 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are excellent and so friendly. They are helpful and look after the people like their own families. The rooms are clean and tidy.

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Review of

White Rose Care Centre

from A B (Daughter-in-law of Resident) published on 4 October 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

White Rose Care Centre have been wonderful they helped us in our hour of need. My mother-in-law and we as a family have been made very welcome and part of the White Rose family. Can't praise the staff enough, all are excellent and compassionate.

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Review of

White Rose Care Centre

from S S (Daughter of Resident) published on 19 September 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A good safe place for Mum to be in.
Warm and friendly with lots of activities.
The carers are brilliant and very patient.
Well done.

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Review of

White Rose Care Centre

from Linda C (Daughter of Resident) published on 31 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam loves it there, the staff are very friendly and happy to help. Also a very clean nursing home. Since my mam has been there she is looking 100% better in herself. I would definitely highly recommend White Rose Care Centre.

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Review of

White Rose Care Centre

from C M (Sister of Resident) published on 31 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care home. My sister is very happy and so contented.
I am very happy for her.

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Review of

White Rose Care Centre

from M J (Daughter of Resident) published on 31 August 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, very professional in what they do. My mother would like to go in the garden more often, as she is upstairs, she would just like to be out in the fresh air and potter around more. She also likes to help e.g. folding clothes and towels and laying the tables.

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Review of

White Rose Care Centre

from Vicky B (Friend of Resident) published on 10 June 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On my initial entry to the home, the staff were very welcoming, staff were professional and as I had never visited before, the staff were happy enough to lead me to my friends' room.
The atmosphere of the home was very uplifting, I could hear lots of fun music and people singing along. The home is
very vibrant and clean.
I would highly recommend this home and it will certainly be my first place of call if I had loved ones needing nursing care.

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Review of

White Rose Care Centre

from June J (Sister of Resident) published on 24 May 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and friendly staff. Nothing asked is too much trouble. My sister looks very well, clean and clearly well looked after, Ultimately, she seems happy to be there.

Reply from Shah Seehootoorah, Director at White Rose Care Centre

Hi June, thank you kindly for your lovely review. We are thrilled with your positive feedback and I look forward to sharing this with our team.


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Review of

White Rose Care Centre

from M S (Sister of Resident) published on 12 February 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy and satisfied that my brother resides in White Rose Care Centre. I can only describe my experiences up until the care home came under lockdown in February 2020. I have always been made very welcome. The staff have also always been very helpful in sorting out any queries regarding his
hospital visits etc. Since I live in Bristol I am very happy knowing he is so well cared for.

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Review of

White Rose Care Centre

from R G (Son of Resident) published on 29 January 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional staff and nothing is too much trouble. My whole family is very pleased with the care

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Review of

White Rose Care Centre

from Janice P (Daughter of Resident) published on 29 January 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would certainly recommend this nursing home. The care and support is second to none. The staff are very friendly and when I call them, they always have time to give me an update on my Mam and nothing is too much trouble. The way they have handled this pandemic and kept everyone safe is amazing.

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Review of

White Rose Care Centre

from Maria D (Stepdaughter of Resident) published on 29 January 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into the nursing home in October 2020. He was made to feel welcome from day one. He had always led an independent life but in March 2020 it became more difficult for him to do so. Going into residential care, he was afraid but he settled from day one. For the family, we are so pleased
to know he's looked after and well, safe and content.

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Review of

White Rose Care Centre

from James J (Son of Resident) published on 29 January 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the White Rose care centre to be excellent in caring for my mother. The staff and management have been exceptional, even under the exceptionally difficult circumstances of the pandemic.

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Review of

White Rose Care Centre

from C W (Son of Resident) published on 29 January 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have not been able to visit for some considerable time because of restrictions but I always find staff are helpful, considerate and informative whenever I contact them. My personal visits, although restricted of late, have always reassured me that it is a caring and safe environment.

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Review of

White Rose Care Centre

from Andrew F (Son of Resident) published on 26 January 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant and very helpful. I couldn't have wished for a better place for my mother to be, honestly. Also very clean and well presented.

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Banyan Care Homes Ltd in Blaenau Gwent Banyan Care Homes Ltd in Caerphilly

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