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Care Home Owned by My Choice Healthcare in Rhondda, Cynon, Taff

  • Care Home Owned by My Choice Healthcare in Rhondda, Cynon, Taff

My Choice Healthcare Locations in Rhondda, Cynon, Taff (1)

 

1 Care Home owned by My Choice Healthcare in Rhondda, Cynon, Taff

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Glyncornel Nursing Home

Hen Glyncornel, Llwynypia, Tonypandy CF40 2JF 

1 review
  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 16 Rooms

My Choice Healthcare Reviews in Rhondda, Cynon, Taff (1)

Reviews Posted for members of My Choice Healthcare

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Review of

Glyncornel Nursing Home

from Elaine B (Daughter of Resident) published on 7 July 2021

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I wouldn't recommend this care home to anyone. My mother was very ill, wasting away grieving for her family.
She passed away 22nd May 2021.
When my GP phoned to tell me she was at the end of her life, I asked the manager if we could see her to say our goodbyes but we were refused and was told they
would phone us when the time came.
My sister travelled 100 miles the day before but they still wouldn't let her see my mother.
Myself and my brother were allowed in but she died as soon as we arrived.
I feel angry that we were denied this basic right, although we had all been vaccinated and tested.
Communication was appalling.

Reply from Glyncornel Nursing Home, Admin at Glyncornel Nursing Home

We are sorry for the loss of your mother who was a pleasure to care for. We are also sorry that Government restrictions prevented additional family from entering the Home at this sad time. We have a duty of care to all of our residents and staff members to keep them safe during the current adverse climate. We wish that all family members could be with their loved ones, but sadly this is not the case during a pandemic.


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