Danforth Care Homes in Cambridgeshire | 2 Care Homes

Review of
Barton Manor
from V C (Friend of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

I have visited a family friend many times since they have been living at Barton Manor, on each visit I find every member of the team to be helpful, friendly & respectful & nothing is too much trouble for them.
The home is always immaculate, fresh & very welcoming, I look forward to visiting, not only

my friend, but everyone at Barton Manor, it's like one big family.
I must add, over the Christmas month, the place was amazing! The Barton Manor team had it full of festivities every day, bringing lots of happy faces & special memories.
I know it's probably a month late, but Happy
2025 to all at Barton Manor & thank you!

Reply from Jan Gibbs, Regional Manager at Barton Manor

Thank you so much for your kind words and feedback.I know that the team will appreciate everything you have said. I will certainly make sure they are all made aware.Thank you for taking the time to complete a review.

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Review of
Barton Manor
from Martin W (Son of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

I am so happy and impressed with the way Mother is being cared for, I doubt if there's better. The staff couldn't be more attentive. Bless them and thank you so much.

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Review of
Barton Manor
from Jacqueline H (Daughter of Resident) published on 3 March 2025

Submitted via Website • Report

Overall Experience

Excellent caring staff - always honest and informative. The facilities and meals are amazing as are the rooms which are wonderfully decorated. Barton Manor has a cinema for the residents and a hairdressers. I visited today and the wonderful receptionist had even taken the trouble to take a photo of

my mum after having her hair done. The care manager is equally kind and knowledgeable if you have any questions. They are always upfront and honest about anything you ask them.

Reply from Andrea Layton, Manager at Barton Manor

Thank you so much for this amazing review I will be sure to pass on the praise.

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Review of
Waterhouse Manor
from Candy K (Niece of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

Arriving at this home is like entering a 5-star hotel. The decor is beautiful and the home is very welcoming. All the staff are very welcoming. My auntie is very happy here and wants for nothing. The facilities are outstanding, every little detail has been thought of. When I visit there are always lots

of smiles from staff and residents. I would recommend this beautiful home to anyone thinking of somewhere for their loved one. You certainly won't regret it.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your wonderful review, I am so pleased your auntie has settled in so well at Waterhouse Manor and is enjoying the facilities. Thank you.

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Review of
Waterhouse Manor
from Donald M (Friend of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

We are friends of an 89-year-old widow who has been in Waterhouse Manor since November 2024 having been living alone with day carers for a few years. We visit her regularly once a week and the overall improvement in her quality of life is very obvious in every respect. The home opened in 2024 so is

new, well designed and appointed and with plenty of parking. All the staff we have encountered seem to be genuinely caring people and professional; they are very welcoming towards us. Our friend says the food is excellent. The home gets involved with the local community and various visits from local groups are arranged. Residents are also taken on short visits to a tea room at a local garden centre which our friend enjoys. She is very happy at Waterhouse Manor.

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Review of
Waterhouse Manor
from Angela S (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

I knew from my first visit to Waterhouse Manor when I was looking for respite care for my mum that it was going to be an amazing place. The staff are always kind, caring, hardworking and approachable nothing is too much trouble for them. The facilities are excellent; very clean, warm and bright. Mum

was very anxious at first but with lots of support from the staff and other residents she has settled in well and is now a permanent resident. We as a family have always been kept informed of Mum's needs and have been made to feel very welcome when visiting her with mugs of tea and a tasty meal if we want to join Mum for Lunch. The activities vary each day and I have enjoyed joining in with some of them too. I don't worry about Mum as much now as I know she is safe, happy and extremely well cared for.

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Review of
Waterhouse Manor
from M T (Wife of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience

My husband has been attending Waterhouse Manor on Monday and Friday from the end of September 2024. He requires mainly social care. Memory and speech very limited. The care and stimulation he receives are outstanding. All his time there is very special. He receives constant help with joining in the

many activities, enjoys all refreshments and nourishing meals. All the staff are amazing, thoughtful, kind and reassuring. We are always greeted with a smile.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for taking the time to leave such a fantastic review for Waterhouse Manor , The whole team pride themselves on delivering outstanding care, meaningful activities for all to enjoy and offering a warm and welcoming environment for all visitors and your review confirms the fantastic work they all do. Thank you.

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Review of
Waterhouse Manor
from Gary S (Son of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

My mother has been attending Waterhouse Manor Care home for 3 months now on a day visitor basis.
She is welcomed by all the staff every day so she feels fully at ease and special in every way. The meals and refreshments she receives are all lovely and the staff all take every opportunity in making

her stay as enjoyable and fully filled as can be. She finishes her day wishing she could stay longer with the staff all making a fuss of her and wishing her well till they see her again.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your wonderful review, I am so pleased your mother has settled so well and enjoying our day care service at Waterhouse Manor. Thank you.

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Review of
Waterhouse Manor
from Nicholas C (Son of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

The care home initially accepted my mum, who suffers from Alzheimer's, for respite care with 3 days notice when a crisis occurred at home with my dad. They immediately addressed pressing issues with injuries, infections, hydration and nutrition while they assessed her future needs, accepting her as

a permanent resident after 3 weeks. Since then she has healed and gained weight, engaged with others and been stimulated each day by activities and a very caring environment. The home is brand new and locally staffed and being one of the first few residents to enter the levels of care and attention she has received are above and beyond anything that could be delivered elsewhere. Communication from staff at the home is first class and we always feel welcome on visits where we can see she responds warmly to them and clearly trusts them. It's difficult to admit but this is the care environment my mum needed much earlier. We are very grateful for all they are doing for her.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your wonderful review, I am so pleased we were able to support so quicky with getting Mum settled at Waterhouse Manor. It is so lovely to read how much Mum has improved since being in our care, and she is enjoying all the daily activities Waterhouse Manor offers.

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Review of
Barton Manor
from Rosemary B (Friend of Resident) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience

I have visited Barton Manor again today to visit my friend, I do this weekly. It's always a pleasure to visit Barton Manor, staff are brilliant, the home is kept beautiful, no old people smell, always asked if I would like a coffee, nothing is too much trouble.
After a bad experience of a previous

home, I am so glad that I found Barton Manor.

Reply from Andrea Layton, Manager at Barton Manor

Thank you so much for the lovely review of our home. We work tirelessly to ensure both residents and their loved ones are looked after to the highest standards.

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Review of
Barton Manor
from Mark S (Nephew of Resident) published on 10 January 2025

Submitted via Postal Card • Report

Overall Experience

My auntie stayed for respite for a couple of weeks. The staff were friendly and accommodating. The food was a well-balanced diet suiting all needs.
Would recommend.

Reply from Andrea Layton, Manager at Barton Manor

Thank you for your valuable feedback. I am so pleased your aunt enjoyed her stay with us.

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Review of
Waterhouse Manor
from Fay H (Resident) published on 6 January 2025

Submitted via Website • Report

Overall Experience

I came to this care home in October. My niece pushed me around in my wheelchair and as I went from room to room I felt at peace and thought I would love to come here. The ladies who showed me round were so lovely and kind and explained all the questions I asked. I've been here now for over 3 months

not for a moment have I regretted it. The care and attention I get is unbelievable, nothing is too much for them. (If I asked for the moon they would get it.) Food is excellent, well cooked and always delicious, our activities are well thought out and everyone is able to join in. I am always treated with great respect and always feel safe here.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your fantastic review, it was a pleasure to meet you when I visited Waterhouse Manor recently and hear how well you have settled in. I am so pleased you are enjoying the food cooked by our wonderful chefs and the care your receiving is outstanding. Thank you.

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Review of
Waterhouse Manor
from A J (Grandson of Resident) published on 2 January 2025

Submitted via Website • Report

Overall Experience

The staff at Waterhouse have been amazing. I've not seen my Nan as engaged as she is now in years, they really know how to bring the best out of her. It's wonderful to see how interactive she is with some of the staff.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your wonderful review. I am so pleased you have seen such an improvement in Nan since her she moved in to Water House Manor. Thank you.

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Review of
Waterhouse Manor
from Sherrie B (Niece of Resident) published on 2 January 2025

Submitted via Website • Report

Overall Experience

I cannot speak highly enough of Waterhouse Manor, from viewing the home to moving in and every single day thereafter my auntie has been treated so well. The room my auntie has is amazing, it is perfect for her in her wheelchair, with plenty of room and designed and decorated to the highest standard.

The staff, accommodation and the care is like a 5-star hotel. I cannot fault it in any way. She has loved it from day one and is just so happy there. She feels completely safe, valued and cared for. The laundry is done every day to a really high standard, anything that needs to be done by the maintenance man is done asap and always with jolly chatter and a smile. I cannot praise the staff highly enough, their kindness, caring, respect and professionalism is 100%. The food is amazing, such a high standard, my auntie looks so well and brighter since she has lived there, she loves being able to have her hair done. There is no home we feel that could be better for her, it is just perfect.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your wonderful review and your kind words regarding the care your auntie is receiving at Waterhouse Manor. Thank you for your fantastic feedback about the staff especially regarding our maintenance man, I will ensure your feedback is shared with him. I am so pleased you have seen such an improvement in your Auntie since living at Waterhouse Manor. Thank you.

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Review of
Waterhouse Manor
from Rachel F (Daughter-in-law of Resident) published on 30 December 2024

Submitted via Website • Report

Overall Experience

My father-in-law recently moved into Waterhouse Manor. We looked round several different care homes but really liked this one. We found all the staff really friendly and caring from the moment we looked round. Nothing is too much trouble and all the staff work really well as a team. It has a very homely

feel and as a family, we are always made to feel welcome when we visit. The facilities are excellent and there are lots of fun activities for the residents to join in with if they want to. The home is kept very clean. We feel very comforted that my father-in-law is being cared for and looked after in such a wonderful place.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your wonderful review, I am so pleased your Father-in-law has settled in so well at Waterhouse Manor and he is enjoying the facilities and activities on offer to him. It's great to hear as a family you are reassured knowing he is being well cared for. Thank you for your kind words regarding the team at Waterhouse Manor, they all work so hard to ensure the residents are well cared for and ensure all visitors receive a warm and friendly welcome.

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Review of
Waterhouse Manor
from Marc F (Son of Resident) published on 27 December 2024

Submitted via Website • Report

Overall Experience

Waterhouse Manor has welcomed my father right from the 1st minute he travelled through the doors of this wonderful care home. The whole reception area loomed more like a high-class residence or maybe even hotel.
The team were there on hand to take my father (who had arrived from hospital) and have

him freshly washed and changed before meeting the residents there. Timing was perfect as we had arrived for lunch. We were sat at a table together. The care staff couldn't do enough to accommodate for Dad and myself. The food was lovely as was the freshly made latte. Walking through the corridors you had plenty of space, certainly enough for two-way traffic. The bedroom doors were more like posh house front doors with lovely golden door numbers in them. Where it really came into its own, was the highest standard set for the bedroom. All the furnishings and bed linen looked so nice. I really don't think they could have made it look more welcoming and homely.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your wonderful review, it is so lovely to hear your father has settled in so well and as a family you are happy with the care, love and attention your father has been given, The team at Waterhouse Manor pride themselves on delivering outstanding care and your review confirms the fantastic work they all do. Thank you.

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Review of
Waterhouse Manor
from Mervyn C (Husband of Resident) published on 24 December 2024

Submitted via Website • Report

Overall Experience

My wife has now had two and a half weeks of residential care at Waterhouse Manor. She was made to feel very welcomed as soon as she entered. All the staff are very caring and nothing is too much trouble. The building and interior decor is exceptional and has already earned the nickname in our family

' The Fordham Hilton'. The food truly deserves a 5-star rating. She is made to feel very secure and cared for at all times. All activities during the day are are extremely varied and provide a good mental stimulus. She is already booked to visit one of her grandaughters for Christmas day lunch but I'm doubting if she will want to leave at all for a even short time.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your wonderful review, I am so pleased your wife has settled so well at Waterhouse Manor and you are happy with the care she is receiving. Thank you.

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Review of
Waterhouse Manor
from Kathy B (Daughter of Resident) published on 24 December 2024

Submitted via Website • Report

Overall Experience

I needed to source care for my mother quite quickly after a rapid deterioration in her health. The team at Waterhouse Manor arranged a visit and an assessment of needs swiftly. They agreed to take Mum for a fortnights respite to facilitate care as quickly as possible, which was hugely appreciated.
She

was treated with compassion and dignity and settled in much more easily than I had expected. Her medical needs were addressed promptly and she is doing really well, and is now staying as a permanent resident.
The home is beautiful and the staff are friendly, approachable and kind. The food is very good and it's great that it is possible for family members to join Mum for a meal.
Even with it being winter, there are lots of activities available and all the residents look engaged with life and happy.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your lovely review, I am so pleased the team at Waterhouse Manor were able to support you as a family in finding care for your mother due to her rapid deterioration. I am glad you are all enjoying the freshly cooked food by our wonderful chef and Mum is enjoying the activities Waterhouse Manor has on daily. Thank you.

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Review of
Barton Manor
from Richard A (Son of Resident) published on 18 December 2024

Submitted via Postal Card • Report

Overall Experience

I cannot fault the care my mother received during her short stay at Barton Manor.
Every member of staff, from housekeeping, catering to carers, was friendly and Mum was known to them all, despite remaining in her room - they all regularly popped in.
I was kept fully informed in a very timely way

of any falls or illness and during the final days, I witnessed a level of care that could not have been more personal and loving. Unfortunately, Mum died whilst in Barton Manor and the staff were exemplary at that time.

Reply from Andrea Layton, Manager at Barton Manor

Thank you for your lovely feedback, it was our absolute pleasure looking after your mother and an honour to take care of her in her final days.

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Review of
Waterhouse Manor
from Michelle S (Daughter of Resident) published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience

From first stepping foot in the care home, was welcomed and felt at ease, staff are extremely friendly and cannot do enough for you. The building is immaculate and has a lovely feel. The care given to my mum is wonderful, she was very anxious going but after her first day was very much at ease with

the personal touch given, with all staff remembering her name and making her feel very special. My mum has been made to feel safe and most importantly when collecting her, has a lovely smile on her face. So for that a massive thank you to all the staff.

Reply from Amy Batchelor, Customer Relations Manager at Waterhouse Manor

Thank you for your fantastic review and kind words about the team at Waterhouse Manor. I am so pleased Mum has settled so well and is smiling, that is so important to us. Thank you.

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