Pound Lane, Cassington, Oxon, Witney OX29 4BN
"We were incredibly pleased with the care given , the carers were patient ,kind and patient and always cheerful. My husband was very…" Read all 47 reviews
Churchfields, rated Outstanding by the CQC in March 2020, is situated at the heart of the beautiful village of Cassington in West Oxfordshire, close to Eynsham and Witney. Churchfields is part of the Premium Care group and offers residential, dementia,… Read more about Churchfields
Flanchford Road, Reigate Heath, Reigate RH2 8QT
"My mother has been at Dungate Manor for over two years now. Unfortunately she had been in four previous care homes which had not proved…" Read all 68 reviews
Welcome to Dungate Manor, a warm and inviting care home nestled in the Surrey community of Reigate. The team specialises in providing compassionate care for elderly individuals with physical frailties and those facing mental health challenges such as… Read more about Dungate Manor
Station Lane, Ingatestone CM4 0BL
"This is an excellent care home with outstanding, caring and friendly staff that go above and beyond to care for all their residents. Not…" Read all 78 reviews
Ardtully Retirement Residence is a charming care home located in the picturesque town of Ingatestone. With a capacity of 22 beds, this residence caters to individuals over the age of 65, providing a warm and welcoming environment for residents to call… Read more about Ardtully Retirement Residence
Weald Hall Lane, Thornwood, Epping CM16 6ND
"My mum has been a resident for 18months now and overall we are very happy with the level of care she receives .The carers and office staff…" Read all 69 reviews
Weald Hall Care Home in Epping is a beautifully renovated home that offers a picturesque view of North Weald Airfield. The care home is known for its bustling social calendar, providing residents aged 65 and above with a variety of engaging activities… Read more about Weald Hall Care Home
2 Hall Lane, Shenfield, Brentwood CM15 9AB
"My mother is cared for very well. All staff maintain her dignity in spite of her dementia. Her hair and general cleanliness is always…" Read all 51 reviews
Old Shenfield Place is a lovingly renovated seventeenth-century building situated close to local amenities and public transport. Registered for thirty-one older people, the home is equipped to support effective care packages that suit personal needs… Read more about Old Shenfield Place
Coombelands Lane, Pulborough RH20 1AG
"I went to visit a friend who is a resident. The staff greeted me with kindness and all were very friendly. The manager was very helpful. I…" Read all 94 reviews
Situated close to all amenities of Pulborough, The Anchorage is set in beautifully maintained and peaceful grounds enjoying views towards the South Downs. The home provides residential care in 36 single rooms, many with garden views and all with en-suite… Read more about The Anchorage
High Street, Bampton OX18 2JR
"My husband has advanced dementia and has been a resident in Rosebank for nearly 2 yrs . I have been very pleased with how he has settled…" Read all 63 reviews
Rosebank, rated 'Outstanding' by the CQC in March 2020, is situated in the beautiful village of Bampton in West Oxfordshire. Rosebank is an independently run 28 bedded Care Home, which prides itself on providing personal care in a friendly, homely and… Read more about Rosebank Care Home
29 North Park, Chalfont St Peter, Gerrards Cross SL9 8JA
"Finding Austenwood Nursing Home was such a relief as I was really having trouble finding somewhere which I thought would be suitable for my…" Read all 105 reviews
Austenwood, a beautifully located care home nestled close to the village of Gerrards Cross in the county of Buckinghamshire, offers long and short term residential, respite and convalescent care, with a special interest in helping people with all levels… Read more about Austenwood Nursing Home
2 Appledram Lane South, Fishbourne, Chichester PO20 7PE
"My mum has been in Manor Barn nursing home since June 2022. The care she receives is second to none. I could not be happier that she is in…" Read all 20 reviews
As a listed building, Manor Barn Nursing Home has its own distinct character. Whilst situated close to all amenities of Chichester the home, set in well-kept grounds, enjoys a peaceful environment. Careful development of the home has retained many… Read more about Manor Barn Nursing Home
Fieldhead Gardens, Bourne End SL8 5RA
"Kingfishers Care Home is a lovely, warm and inviting place & we have received nothing but exceptional service in very challenging…" Read all 61 reviews
Kingfishers is a beautifully located care home in the scenic town of Bourne End in the county of Buckinghamshire. They offer long and short term residential, respite and convalescent care, with a special interest in helping people with all levels… Read more about Kingfishers Care Home
Submitted via Postal Card • Report
Reply from Alice Ledwith, Customer Relations Manager at Ardtully Retirement Residence
Thank you so much for your kind words! We're truly grateful for your recognition of our staff - they genuinely care about creating a welcoming and supportive environment for all our residents. It's wonderful to hear that you feel the home offers a "home from home" experience, as that's exactly what we strive for every day. Your feedback means a lot to us!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Alice Ledwith, Customer Relations Manager at Kingfishers Care Home
Thank you so much for your kind words! We are truly honoured to have had the opportunity to care for your grandad. It's wonderful to know that you've experienced the warmth, kindness, and respect that we strive to provide each day. Your gratitude means a lot to the entire team here, from management to the maintenance staff. We will continue working hard to ensure your grandad and all our residents receive the best care possible. Thank you again for trusting us with his care!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Kate Wyatt, Administrator at The Anchorage
Thank you so much for your review. We really do appreciate the time taken to write this for us, and your feedback will certainly be passed onto all of our team. We hope to welcome you back to The Anchorage soon for a Lunch date.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Alice Ledwith, Customer Relations Manager at Austenwood Nursing Home
Thank you so much for your heartfelt review. We're so pleased to hear that finding Austenwood Nursing Home has brought you peace of mind for your dad's care. Creating a welcoming, calm, and home-like atmosphere is something we strive for, and it's wonderful to know that it's made such a positive impact on you and your dad. Our team is truly dedicated to treating each resident with empathy, respect, and individuality, and your recognition of their compassion and professionalism means so much to us. It's also reassuring to hear that your dad feels comfortable and that you both agree this is the best place for him. Thank you for entrusting us with his care-it's a privilege to support your family, and we're here for you every step of the way.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Alice Ledwith, Customer Relations Manager at Manor Barn Nursing Home
Thank you so much for your kind words and thoughtful review. We're thrilled to hear that your mum has been receiving such great care at Manor Barn nursing home. Our team works hard to provide a safe, caring, and welcoming environment for all our residents, and it's wonderful to know that your mum's needs are being met with such attention and dedication. We truly appreciate your recognition of our staff, cleanliness, activities, and food. It's feedback like this that motivates us to continue delivering the highest standard of care. Thank you for trusting us with your mum's care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Alice Ledwith, Customer Relations Manager at Manor Barn Nursing Home
Thank you so much for sharing your positive experience with us. We're thrilled to hear that you've felt so well cared for and safe during your time with us. Our team takes great pride in ensuring that each resident's personal needs and preferences are met with kindness and respect, so it's wonderful to know that the carers, reception, and activities team have made you feel like part of our family. Your feedback truly means a lot to us, and we'll continue to do our best to provide the thoughtful, respectful care you deserve.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Alice Ledwith, Customer Relations Manager at Kingfishers Care Home
Thank you so much for your kind words! We're thrilled to hear that your friend is enjoying their time at Kingfisher and that it has provided peace of mind for you. Our team works hard to ensure every resident feels comfortable and well cared for, and it's wonderful to know that this has made such a positive impact. We truly appreciate your feedback and will continue striving to offer the best possible care for all of our residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home
Thank you so much for your kind and thoughtful review. We're thrilled to hear that your mum has had such a positive experience with us over the past 18 months. It's wonderful to know that our carers and staff have been able to support both your mum and your family through the challenges, and that you feel welcome every time you visit. We truly value building strong relationships with both residents and their families, and it's fantastic to hear that the consistency of our staff and the range of activities and entertainment have made a positive impact. We are so glad that your mum feels safe, cared for, and happy, as that is our top priority. Your feedback means the world to us, and we'll continue to do everything we can to provide the best care possible for all of our residents. Thank you again for trusting us with your mum's care-it's a pleasure to have her as part of our family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home
Thank you so much for your wonderful review. We're delighted to hear that you find the home welcoming and our staff both caring and helpful. We aim to keep the balance right with communication, ensuring families are well-informed without causing unnecessary worry, and it's great to know that's working well for you. We truly appreciate your kind words about our team. Our staff work tirelessly to provide the best care in challenging circumstances, and your recognition of their efforts means a great deal. Thank you again for your trust and support-we're grateful to have you as part of our community!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Alice Ledwith, Customer Relations Manager at Kingfishers Care Home
Thank you for taking the time to share your thoughtful review. We're so glad to hear that you found our home spacious, well-cared for, and that the external grounds made a positive impression. It's also wonderful to know that you felt reassured about your mother-in-law's care and safety while she is with us. Our team is dedicated to providing a comfortable and welcoming environment, and we're pleased to hear that your mother-in-law is feeling comfortable, even as she navigates the challenges of her condition. Your support and trust in us mean a lot, and we're grateful to have the opportunity to care for your loved one. Thank you again for your kind words!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home
Thank you for your wonderful feedback! We're so pleased to hear that your visit to Weald Hall stood out among the others. It's great to know that our clean, tidy environment, along with our staff-to-resident ratio, has made a positive impression. We're also happy to hear that you found our variety of activities and outings to local facilities enjoyable for residents. Our well-maintained grounds are a real source of pride, and we're thrilled that they offer residents a chance to stay active and enjoy the fresh air when the weather permits. Your thoughtful comments are greatly appreciated, and we're grateful for your recognition of the care we strive to provide. Thank you again for sharing your experience with us!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Alice Ledwith, Customer Relations Manager at Kingfishers Care Home
Thank you so much for your wonderful review! We're thrilled to hear that your mum has settled in so well and is receiving the care and attention she deserves. It's truly heartwarming to know that our staff, from the chefs to the managers, have made such a positive impact. We are grateful for your recommendation and are so happy to be able to provide a home-from-home experience for your mum. If you ever need anything, please don't hesitate to reach out!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Alice Ledwith, Customer Relations Manager at Churchfields
Thank you so much for your kind words. We're so glad to hear that your husband's strength has improved and that our team was able to provide the care and support he needed during his time with us. It means a lot to know that you felt our carers were patient, kind, and cheerful-these qualities are at the heart of what we strive to offer. Should you ever need us again, we'd be honored to welcome you back. Wishing your husband continued health and happiness, and thank you once again for trusting us with his care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Alice Ledwith, Customer Relations Manager at Churchfields
Thank you so much for your heartfelt review! We understand how challenging the transition to care can be, and we're so glad to hear that both your mum and your family felt supported every step of the way. It's wonderful to know that the professionalism, warmth, and excellence of the care have made such a positive impact. We take great pride in creating a safe, happy, and homely environment where each resident's well-being is our top priority. Your recommendation means the world to us, and we're so happy your mum has found her new home with us at Churchfields. If there's ever anything more we can do, please don't hesitate to reach out!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Alice Ledwith, Customer Relations Manager at Old Shenfield Place
Thank you so much for your kind words. We're thrilled to hear that your mother is receiving the care and attention she deserves. It's wonderful to know that her dignity is always maintained, and that she's looking smart and well-cared for. We truly appreciate your recognition of our staff, and we'll be sure to pass on your thanks to everyone involved. Your feedback means a lot to us!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home
Thank you so much for sharing such a heartfelt review. We are truly honored that your family has chosen Weald Hall Care Home for your dad's care. It's wonderful to hear that from the very start, you felt like part of our family and that our team's support and professionalism have made a difference. We strive to ensure every resident feels safe, loved, and respected, and it's incredibly rewarding to know that your dad is receiving the care he deserves. Your comfort and peace of mind are important to us, and we will continue to go above and beyond to meet your dad's needs. Thank you for trusting us with his care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home
Thank you so much for your wonderful feedback! We're so pleased to hear that you've had such a positive experience with our staff. Going the extra mile and providing helpful, friendly care is something we strive for every day. We're also glad to know that the regular meetings and updates have been useful to you. Your suggestions and ideas are always welcome, and we're committed to continuously improving our services. Thanks again for your kind words and support!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Alice Ledwith, Customer Relations Manager at Weald Hall Care Home
Thank you so much for your thoughtful review. We're so glad to hear that your father's care is meeting your expectations, and that you feel confident in the attention he receives. It's wonderful that he has the privacy he needs while still being looked after and monitored with such care. We truly believe in creating a balance between independence and safety, and we're happy to know that the staff's attentiveness, like the check-ins you mentioned, provide you with peace of mind. Your feedback means a lot to us, and we're grateful for the trust you've placed in us to care for your father.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Loading
Loading events
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Premium Care Group to verify any information. View our terms and conditions. Premium Care Group has a Platinum Service – more info.