How many Care Homes does RCB Healthcare Group own?

RCB Healthcare Group own 7 Care Homes.

Which RCB Healthcare Group Care Homes have the highest review score?

Old Farmhouse Residential Home , Heatherdale Nursing Home & Heathfield have the highest review score.

RCB Healthcare Group | 7 Care Homes

Review of
Heathfield
from Christine D (Daughter of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

My mum has just passed peacefully away after 4 weeks in the Heathfield after leaving hospital. The care home staff and manager were unfailingly loving and caring towards mum, going out of their way to make sure she felt safe and loved. Her room (and the whole place) had a light, bright and calm atmosphere

and I particularly enjoyed the feeling of competence and efficiency; it made me feel confident my mum was being cared for in the best possible way. Staff helped mum to pass in a dignified and calm way with her family having access at all times. This is really a care "home from home" I am just saddened mum didn't have longer to spend in this lovely family atmosphere. Thank you to all at Heathfield.

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Review of
Heatherdale Nursing Home
from Linda S (Daughter of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience

Could not have wished for better care for my dad. Everyone was so kind and supportive. Thank you.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Heatherdale Nursing Home

Thank you for your kind words! We're so glad we could provide the care and support your dad needed. It means a lot to our team.

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Review of
Woodford House Care Home
from Sandra B (Daughter of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

Mum moved into Woodford House following a stay in respite. I chose Mum's room before she arrived, the staff settled her in very well, they looks after her daily needs with dignity and care. She has lots of appointments to join the many activities that the care home provide.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Woodford House Care Home

Thank you for your kind words! We're delighted to hear that your mum has settled in well at Woodford House and that our team is providing her with the care and dignity she deserves. It's wonderful to know she's enjoying the activities we offer. If there's anything more we can do, please don't hesitate to let us know!

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Review of
Woodford House Care Home
from Holly B (Granddaughter of Resident) published on 27 December 2024

Submitted via Postal Card • Report

Overall Experience

My nan came in May during that time we met so many members of staff who worked tirelessly to make her stay as pleasant as possible. She enjoys spending time with the activities team who have gone out their way to include her. Five star care home.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Woodford House Care Home

Dear Holly, Thank you for your kind words. We're delighted to hear that your nan had such a positive experience with us. Our staff always strive to provide the best care and make everyone feel included. We truly appreciate your feedback!

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Review of
Heathfield
from Debbie N (Daughter of Resident) published on 17 December 2024

Submitted via Website • Report

Overall Experience

I am so glad that my mum is in this care home, they cater for all her needs and I don't have to worry about anything. If there was to be a problem they would contact myself or my sister. They are always posting photos of what they get up to, which is great

Reply from Tara Oakley, Customer Experience and Wellness Officer at Heathfield

Thank you for your lovely feedback! We're thrilled to hear that you feel confident in the care we provide for your mum. Keeping families informed and involved is so important to us, and we're glad you enjoy the updates. If you ever need anything, please don't hesitate to reach out!

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Review of
Heathfield
from Denise C (Daughter of Resident) published on 20 November 2024

Submitted via Website • Report

Overall Experience

My mother stayed in Heathfield Care Home on an assessment care bed basis. She actually stayed at Heathfield Care Home for 6 months while I was sorting out relocation to the Staffordshire area. While my Mum was there, I found the care she was given was 100% and most of all was given compassionately.

All the staff at Heathfield are spot on and the management were very helpful in any concern I had. They went out of there way to keep me in touch and all the care staff were extremely good. I would recommend Heathfield Care Home 100% and are willing to give a recommendation if asked by anyone.
Keep up the extremely good work Heathfield.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Heathfield

Thank you so much for your thoughtful review and kind words about Heathfield. We're delighted to hear that your mother received compassionate and attentive care during her stay. Supporting both residents and their families is at the heart of what we do, and it's wonderful to know our team made a positive impact during such an important time. Your recommendation means a lot to us, and we'll continue striving to provide exceptional care. Best wishes to you and your family.

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Review of
Heatherdale Nursing Home
from Glenn D (Son of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience

My mother was in Heatherdale for 20 months and the care and kindness shown by everyone was excellent. I can honestly say that I couldn't find fault, the food was good and the home was spotless and they were kept entertained. They went the extra mile. Thank you.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Heatherdale Nursing Home

Thank you so much for your kind words! It means a lot to hear that your mother was well cared for and happy during her time at Heatherdale. We're thrilled that you appreciated the food, the cleanliness, and the extra efforts to keep everyone entertained. Knowing we made a difference really brightens our day-thank you!

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Review of
Priory Mews Care Home
from A L (Daughter of Resident) published on 4 September 2024

Submitted via Website • Report

Overall Experience

My mum is currently a resident at Priory Mews although the last review from CQC was not good. I can't fault the care she is receiving. I go to visit her most nights and the staff are wonderful and welcome me every day I'm there and most importantly my mum is happy in her surroundings.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home

Thank you for your feedback. It's wonderful to hear that your mum is receiving excellent care and feels at home at Priory Mews. Your positive experiences with the staff and their warm welcome during your visits really highlight their commitment to ensuring residents are comfortable and well-cared for. It's comforting to know that your mum is in a place where she feels happy and supported.

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Review of
Woodford House Care Home
from M H (Husband of Resident) published on 4 September 2024

Submitted via Postal Card • Report

Overall Experience

All the residents are treated equally with care and compassion. Generally, the response to residents' requests for help or assistance is promptly acted upon. If several require help going to the toilet at the same time there can be a bit of a delay.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Woodford House Care Home

Thank you for your feedback. It's great to hear the positive feedback from our residents and families! We understand that during busy times there can be some delays and we are continuously working to improve our response times to ensure everyone's needs are met as quickly as possible. Your insights are valuable in helping us enhance our services.

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Review of
Heatherdale Nursing Home
from Tracie D (Daughter of Resident) published on 16 August 2024

Submitted via Website • Report

Overall Experience

My mum has just passed away after being at the home for 20 months. She was welcomed as was our family, and my mum was extremely happy and settled and enjoyed her life at Heather Dale. The staff are all absolutely amazing, kind and friendly and went the extra mile for my mum and us, also activities were

fantastic too. I think the home deserves an outstanding from CQC. Thank you, Heather Dale.

Reply from Sandra Matthews, Business Support at Heatherdale Nursing Home

Thank you for sharing your experience during such a difficult time. We're deeply touched by your kind words about the care your mum received at Heatherdale. It's heartening to know that our team provided the kindness, respect, and support that made a difference for both your mum and your family. Your recommendation means a great deal to us. We are honoured to have been part of your mum's care journey and are here for you if you need anything.

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Review of
Heatherdale Nursing Home
from G K (Daughter of Resident) published on 15 August 2024

Submitted via Website • Report

Overall Experience

My mother has been cared for here for the past year. Her care is excellent. She took a long time to settle but has had sympathetic encouragement from staff and now seems very settled and happily talks about activities they do. Mum's favourite is bingo. All staff are friendly and welcoming. I personally

cannot fault the care here, all staff are happy and the place is well-managed.

Reply from sandra matthews, Business Support at Heatherdale Nursing Home

Thank you so much for sharing your experience with us. We're truly grateful for the opportunity to care for your mother at Heatherdale Nursing Home. Providing respect and exceptional care to our residents is our top priority, and it's heartening to hear that your mother has now settled in, is happy and receiving such attentive treatment from our dedicated team. If there's anything else we can do to support please don't hesitate to reach out.

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Review of
Priory Mews Care Home
from Colin M (Resident) published on 5 August 2024

Submitted via Website • Report

Overall Experience

I am staying in Cressmor house, I am unable to walk and need a lot of help, the carers can not do enough for me and the nurses are there if things go wrong, my room is cleaned every day and the maintenance men are on hand to sort out any problems, there is also an entertainment team to keep you occupied.

A great friendly place to be staying.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home

Thank you for sharing your positive experience at Priory Mews! We're thrilled to hear that our dedicated team are meeting your needs and providing exceptional support. It's wonderful that you're enjoying the clean environment, prompt maintenance, and engaging entertainment options. We appreciate your kind words and are delighted that you find Priory Mews to be a great and friendly place to stay. Please let us know if there's anything else we can do to enhance your comfort and well-being.

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Review of
Old Farmhouse Residential Home
from Caroline C (Daughter of Resident) published on 30 July 2024

Submitted via Website • Report

Overall Experience

Our mum was placed into the residential care home of The Old Farmhouse and we as a family could not be happier. The manager and carers are wonderful, so kind, helpful and loving. They take care of mum's needs in such an orderly and nice manner, they all deserve medals.
Our mum suffers with Alzheimer's

and is totally confused, disorientated and muddled but after 3 weeks she has settled incredibly well. Mum was adamant she would not go into care, however after going into hospital, the NHS staff realised immediately that she was unable to live independently and could not take care of herself. Thankfully they insisted she must go into care and this was such a relief for us all as we had been trying to do this for the last 3 years.
Now she is safe, happy and well cared for. Wonderful care and amazing staff, the Old Farmhouse is an answer to our prayers.
Well done and many many thanks to the manager and her team.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Old Farmhouse Residential Home

Dear Caroline, thank you so much for your heartfelt review. We're incredibly grateful for your kind words and are thrilled to hear that your mum has settled in well at The Old Farmhouse. Our team takes great pride in providing compassionate and attentive care and it means the world to us to know that we've made a positive impact on your mum's well-being. Your recognition is deeply appreciated and we'll continue to strive for excellence in caring for all our residents. Thank you for entrusting us with your mum's care and for your wonderful support.

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Review of
Old Farmhouse Residential Home
from Ray W (Friend of Resident) published on 25 July 2024

Submitted via Website • Report

Overall Experience

From the moment I walked into the Old Farmhouse to see my dear friend. I felt a warm and welcoming feeling. The staff were so friendly and welcoming, and nothing was too much trouble. The home manager introduced herself and accompanied me to my friend in an extremely warm and friendly manner. So many

friendly faces from staff during my visit and happy content residents, what a lovely home, I am planning on putting my name on the waiting list!

Reply from Tara Oakley, Customer Experience and Wellness Officer at Old Farmhouse Residential Home

Thank you for your lovely review! We're so happy to hear that you felt the warmth and friendliness from the moment you walked into The Old Farmhouse. Our team works hard to make everyone feel welcome, so it's great to know you had such a positive experience. It's wonderful to hear that you enjoyed your visit and found our staff and residents so friendly and content. We're thrilled that you're considering joining our community! If you have any questions or need more information about getting on the waiting list, feel free to reach out. We're here to help and look forward to welcoming you in the future.

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Review of
Heatherdale Nursing Home
from D H (Daughter of Resident) published on 22 July 2024

Submitted via Postal Card • Report

Overall Experience

My father was placed into palliative care at Heather Dale. At all times she was treated with dignity and respect. My family and I will be forever grateful for the care that he received. Although I do not remember everyone's names they all played their part in his care. Special thanks to the manager

and night nurse. Thank you.

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Review of
Priory Mews Care Home
from Jo B (Friend of Resident) published on 18 July 2024

Submitted via Postal Card • Report

Overall Experience

My friend's husband was cared for by Priory Mews during the last few months of his life. I was very impressed with the care he received, he was bedridden but was kept beautifully clean and comfortable. We were able to visit at any time and were always welcomed by the staff. He was treated with the utmost

kindness and staff did everything possible to encourage him to eat and drink. I was particularly impressed to witness how kind and concerned the staff were during his last few days, sitting with him and talking softly.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home

Dear Jo, we are deeply honoured to have been able to care for your friend's husband during his final months. Our team is dedicated to providing compassionate and respectful care and it means a lot to hear that you were impressed with our efforts. We are glad you felt welcomed and supported during your visits. Your kind words are greatly appreciated and will be shared with our staff.

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Review of
Old Farmhouse Residential Home
from E M (Daughter of Resident) published on 4 July 2024

Submitted via Website • Report

Overall Experience

My mum has dementia and was transferred to Old Mill House this week. The care that she has received to settle in has been exceptional. I cannot speak highly enough of the professional kind and caring staff they have been amazing.
Old Farm House has a very homely environment is nicely decorated and

very clean, the food is excellent.
If I had looked at one hundred care homes I would have chosen this one for Mum.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Old Farmhouse Residential Home

Thank you so much for your heartfelt review. We are delighted to hear that your mum's transition to Old Farmhouse has been smooth and positive. Our team takes great pride in providing exceptional care and creating a warm, welcoming environment for all our residents. Your kind words about our staff, the homely atmosphere, cleanliness, and food mean a lot to us. We're honoured that you chose us for your mum's care and will continue to ensure she receives the best possible support.

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Review of
Heatherdale Nursing Home
from C J (Daughter of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience

Dad was only in Heather Dale Nursing Home for a short while. During that time he was treated with kindness, and respect and given the very best care. My family and I were made to feel very welcome when we visited no matter what time of day or night it was. We were supported by the nursing staff throughout

the palliative care/end-of-life treatment.
Dad passed away peacefully and in no pain.
We would not hesitate in recommending Heather Dale Nursing Home to others. We were so impressed with everything and everyone.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Heatherdale Nursing Home

Thank you for sharing your experience during such a difficult time. We're deeply touched by your kind words about the care your dad received at Heatherdale. It's heartening to know that our team provided the kindness, respect, and support that made a difference for both your dad and your family. Your recommendation means a great deal to us. We are honoured to have been part of your dad's care journey and are here for you if you need anything.

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Review of
Priory Mews Care Home
from T P (Daughter of Resident) published on 25 June 2024

Submitted via Postal Card • Report

Overall Experience

The experience my mum received was amazing. The care and consideration given were the best in the two care homes my mum had been in. The staff were attentive and were so kind.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Priory Mews Care Home

Thank you so much for your kind words! We're delighted to hear that your mum had such a positive experience with us. Our team is dedicated to providing attentive and compassionate care, and it's wonderful to know that our efforts made a difference. We truly appreciate your feedback.

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Review of
Old Farmhouse Residential Home
from Gwyneth S (Daughter of Resident) published on 23 April 2024

Submitted via Postal Card • Report

Overall Experience

Words cannot express how kind, caring and professional all the staff are. My mum went for four weeks of respite but stayed for 10 due to unforeseen circumstances. Everybody went above and beyond for my mum's care until she passed away. They all would smile, no matter what. My mum had been bedbound for

2.5 years but she was up and mixing with other residents all due to their support. One of my best memories will be our Christmas day with her. The food is excellent. Thank you.

Reply from Tara Oakley, Customer Experience and Wellness Officer at Old Farmhouse Residential Home

Dear Gwyneth, your review warms our hearts deeply. We're profoundly touched by your words and grateful for the opportunity to care for your mum. It's heartening to hear that our team's kindness, professionalism, and dedication made a positive impact during her time with us. We cherish the memory of your Christmas day together and are humbled by your appreciation for our food. Thank you for entrusting us with your mum's care.

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Care Homes Owned by RCB Healthcare Group

RCB Healthcare Group Locations (7)

RCB Healthcare Group Reviews (201)

Heathfield

Heatherdale Nursing Home

Woodford House Care Home

Woodford House Care Home

Heathfield

Heathfield

Heatherdale Nursing Home

Priory Mews Care Home

Woodford House Care Home

Heatherdale Nursing Home

Heatherdale Nursing Home

Priory Mews Care Home

Old Farmhouse Residential Home

Old Farmhouse Residential Home

Heatherdale Nursing Home

Priory Mews Care Home

Old Farmhouse Residential Home

Heatherdale Nursing Home

Priory Mews Care Home

Old Farmhouse Residential Home

Awards / Recognitions (0)

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