104 Eastern Avenue, Gloucester GL4 4LW
301 Stroud Road, Gloucester GL1 5LB
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Reply from Steve Pinshaw, Director at Cavendish Care Home
Dear SharonThank you for the opportunity to care for Dad as well as your input and support.Dad is missed by all,.Please do pop in for a cup of tea (or coffee).
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Reply from Steve Pinshaw, Director at Cavendish Care Home
Dear Paul
So glad that Cavendish worked out so well for Mum and your family. We do miss Mum and are comforted by your objective praise. Thank you to staff and the manager for such commitment and dedication to the home, specifically our residents.
Good things.
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Reply from Steve Pinshaw, Director at Cavendish Care Home
Dear Bronwen
So glad that you are assured and witnessed Mum being so well cared for at Cavendish and that your requested visits have been catered for, especially given the large distance you are required to travel. Happy birthday to Mum (yesterday), look forward to celebrating many more together.
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Reply from Steve Pinshaw, Director at Cavendish Care Home
Dear KW
Thank you for you continued support and kind words.
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Reply from Steve Pinshaw, Director at Cavendish Care Home
Thank you for noticing the detail in the high level of personalised care Cavendish Care Home provides to our residents and service to relatives.
Our manager has invested heavily in staff and it is very reassuring to hear how apparent this is. Thank you for your support over the period.
Kind regards
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Reply from Steve Pinshaw, Director at Cavendish Care Home
Thank you for your response. The position of the windows in the lounges is very much determined by weather and wind conditions. I can confirm that thus far this week (and hopefully the rest of the week) the windows have been open for the residents to enjoy the warm breeze.
Kind regards
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Reply from Steve Pinshaw, Director at Cavendish Care Home
Dear A M
So glad Mum has settled so well and so quickly and you notice this. We are very blessed with a very capable manager and staff team. Glad we can accommodate your visits and keeping in contact with Mum.
Stay well and safe.
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Reply from Steve Pinshaw, Director at Cavendish Care Home
Dear B L
Thank you for expressing your appreciation and acknowledgement of the personal care and concern provided for Mum by the amazing Cavendish team. We also appreciate your feedback on areas we can improve and take that on board.
Stay well and safe.
Kind regards
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Reply from Steve Pinshaw, Director at Cavendish Care Home
Dear A S
Such a positive review is really uplifting, particularly given that you are a professional working in the care sector. Thank you for your support through our various challenges, it has been helpful and is highly appreciated.
Good things.
Kind Regards
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Reply from Steve Pinshaw, Director at Cavendish Care Home
Dear M E
Thank you for your kind response and more so for entrusting us with the care of your dear brother. We value the relationship we have built with you and your sister over the years as well as the partnership in providing the best care we can for your brother. We look forward to many more good years together.
Stay safe and well.
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Reply from Steve Pinshaw, Director at Cavendish Care Home
Dear Barbara
It is really heart warming to hear that the hard work and dedication of the manager and team has produced such a result and one that is so objectively apparent. We certainly won't rest on our laurels and will continue to refine and improve the service.
Many thanks and stay well.
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Submitted via Postal Card • Report
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