Sfera Care in Lancashire | 2 Care Homes

Review of
Marley Court Nursing & Residential Home
from S H (Son of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience

My mum who is in palliative care in Marley Court for almost 3 weeks is happy and settled with the care that she is getting here.
I like to thank a specific member of staff especially for his caring manner towards my mum and also to other staffs who looks after her daily needs since she has been here.

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Review of
Marley Court Nursing & Residential Home
from Rachel C (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

My Father was recently admitted on palliative care. For the 10 days before he passed away he was cared for in the most respectful & thoughtful way. All the staff from the cleaners, carers, kitchen staff & nurses carried out their work with empathy & compassion. They made a very difficult time for our

family more bearable for us to go through.

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Review of
Marley Court Nursing & Residential Home
from A M (Son of Resident) published on 27 September 2024

Submitted via Website • Report

Overall Experience

Very happy with the care my Dad is receiving having moved him from another care home in February. Marley Court has a family atmosphere with plenty of activities for residents and the staff are great.

Reply from Kerry Boylan, Deputy Manager at Marley Court Nursing & Residential Home

Thank you so much for your kind words. I will pass this on to the staff.

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Review of
Marley Court Nursing & Residential Home
from B A (Friend of Resident) published on 27 September 2024

Submitted via Website • Report

Overall Experience

My friend been a resident at Marley Court Nursing & Residential Home for the past six months, and overall, we have been very pleased with the level of care she has received. The staff are genuinely compassionate and go out of their way to make residents feel comfortable and valued. They always greet

residents with a smile and seem to know each person by name, which creates a warm, family-like atmosphere.
Facility and Cleanliness: The facility itself is clean and well-maintained. The common areas are bright and cheerful, with plenty of natural light. My mother's room is always tidy, and the housekeeping staff do an excellent job of keeping everything in order. The gardens are lovely and provide a nice place for residents to get some fresh air and enjoy.

Reply from Kerry Boylan, Manager at Marley Court Nursing & Residential Home

Thank you so much for your kind words, I will pass this on to the staff.

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Review of
Marley Court Nursing & Residential Home
from Zandra T (Daughter of Resident) published on 27 September 2024

Submitted via Website • Report

Overall Experience

My mother moved to Marley Court over 18 months ago for what we thought was end-of-life care. With the care afforded by the team, she is thriving and has become very fond of many of them.
The pleasant, helpful and professional team seem to genuinely love their job and the residents.
On the whole,

the home is clean and the bedrooms are undergoing refurbishment.
The services brought in such as hairdressing, chiropody, optical and auditory are efficient and convenient.
As a family, we are so fortunate to have found a place for Mum here.

Reply from Kerry Boylan, Deputy Manager at Marley Court Nursing & Residential Home

Thank you so much for your kind review. I will pass this on to the staff.

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Review of
Marley Court Nursing & Residential Home
from H T (Daughter of Resident) published on 18 September 2024

Submitted via Website • Report

Overall Experience

Mum loves being here and settled in straight away, she enjoys all the home-cooked meals, and the team are all very friendly and happy to talk to her anytime (she can't speak back but enjoys them talking to her).
Mum is happy at Marley Court, it is always very clean and homely with lots of entertainment

going on.

Reply from Kerry Boylan, Deputy Manager at Marley Court Nursing & Residential Home

Thank you so much for your positive words, I will pass this feedback on to the staff. Take care.

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Review of
Marley Court Nursing & Residential Home
from L W (Daughter of Resident) published on 18 September 2024

Submitted via Website • Report

Overall Experience

Mum has complex needs which require careful, sympathetic and patient management. The staff at Marley Court are fully in tune with this and go out of their way to make her as happy and comfortable as possible. The family visit every day and so have a good first-hand knowledge of the welcoming and friendly

atmosphere and how the home is run. We are very happy with the overall care, attention and support Mum gets on a daily and nightly basis. We also appreciate the Managers, Advanced Practitioners and carers' prompt response to our requests for information and their willingness to 'keep an eye out' for Mum when problems arise. The staff are friendly and proactive in catering for Mum's needs. Nearly every weekday there are activities in the lounge and staff encourage the residents to join in. In the summer residents can chose to sit outside and pet the resident rabbits Bonnie and Clyde.

Reply from Kerry Boylan, Manager at Marley Court Nursing & Residential Home

Thank you so much for your kind words. I will pass this on to the staff. It is always a pleasure to look after your loved ones.

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Review of
Marley Court Nursing & Residential Home
from Dyana S (Daughter of Resident) published on 16 September 2024

Submitted via Website • Report

Overall Experience

My mother went into Marley Court in a very vulnerable and frail state, following several spells in hospital. She is now thriving due to the high quality of the care given and is enjoying being taken care of in such a warm and caring environment. She did struggle in the beginning to settle in, but

because the staff are so kind, now it has become the place that she feels safe in, and I know that she is safe too, which means that I don't feel worried on a daily basis any more.
Every member of staff is helpful, friendly and professional, and it's clear that they care deeply about the residents. The home is kept spotlessly clean at all times, there are no unpleasant odours, and the food is nutritious and varied. My mother is always very clean and in fresh clothes, and she likes having her hair done by the visiting hairdresser! Nothing is too much trouble for the staff - she is very well looked after.
We have been very lucky to have her be a resident at Marley Court.

Reply from Kerry Boylan, Manager at Marley Court Nursing & Residential Home

Thank you so much for your feedback, I will pass this on to the staff.

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Review of
Marley Court Nursing & Residential Home
from Graham T (Husband of Resident) published on 16 September 2024

Submitted via Website • Report

Overall Experience

My wife was discharged from Hospital on Tues afternoon, 3rd Sept '24.
I can only say all the staff here have been nothing short of excellent and kindness itself.
We could not ask for any better service and assistance at this very difficult time for ourselves and our family.
Thank you to all the

wonderful team here at Marley Court.

Reply from Kerry Boylan, Manager at Marley Court Nursing & Residential Home

Thank you so much for your positive feedback. I will pass this on to the staff.

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Review of
Marley Court Nursing & Residential Home
from G H (Son of Resident) published on 11 September 2024

Submitted via Website • Report

Overall Experience

I really rate this nursing home. My father has dementia and can't walk but the care levels are superb. I can see that they always are thinking of his needs and my dad seems happy. There is always a relaxed atmosphere in the home and visitors are made most welcome.

Reply from Kerry Boylan, Manager at Marley Court Nursing & Residential Home

Thank you for your feedback. It is a pleasure to look after your dad and to know how well he has settled. I will pass the comments on to the staff. Thanks again!

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Review of
Marley Court Nursing & Residential Home
from Kay K (Daughter of Resident) published on 11 September 2024

Submitted via Website • Report

Overall Experience

Mum has been in Marley Court for the last 8 months as she required nursing care and had to move from a residential care home.
I can honestly say that the care and attention mum has been given has exceeded my expectations.
All the staff in the home go above and beyond!
I have always been made to feel

welcome when visiting mum which means a lot and the manager has always had an open door policy should you need to raise any concerns or questions.
I would not hesitate recommending the care home for anyone looking for a loved one.

Reply from Kerry Boylan, Manager at Marley Court Nursing & Residential Home

Thank you for your feedback. I will pass this on to the staff as they are always grateful for positive feedback. We all love doing the job we do and it is always a pleasure when we are trusted to look after your loved ones.

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Review of
Marley Court Nursing & Residential Home
from Geraldine S (Niece of Resident) published on 1 July 2024

Submitted via Website • Report

Overall Experience

My uncle received excellent care from the team at Marley Court. It is a very warm and friendly place. He entered palliative care at the end of March and every member of staff was dedicated to making his final few weeks as comfortable as possible. His friend was allowed to visit with her dogs and that

brightened his day. He had a lovely, bright and quiet room. Everywhere was clean and fresh and there were never any unpleasant smells. The staff were also meticulous with my uncle's personal care. He was washed, shaved and dressed in fresh clothes every day. I was asked to label all of his clothing which was not a problem. The staff were very good at updating me on my uncle's condition. On my last visit, I arrived just as my uncle had died and the staff were so kind and compassionate to me at that upsetting time. It is hard to accept that a relative needs nursing home care but I can honestly say that Marley Court made the whole experience as caring as possible.

Reply from Kerry Boylan, Deputy Manager at Marley Court Nursing & Residential Home

Thank you very much for your lovely feedback. I will pass this on to all the staff. We always aim to give the highest level of care and all staff are very passionate about what they do. Thankyou for giving us the opportunity to take care of your uncle, it was a pleasure. Take care.

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Review of
Arranmore Park Rest Home
from Dorothy R (Daughter of Resident) published on 11 April 2024

Submitted via Postal Card • Report

Overall Experience

As soon as I entered Arranmore I was very warmly welcomed. The ambience of the home is so warm and homely. This was the 5th home I visited and I was feeling sad and disappointed with the others. I feel like we have hit the jackpot. My mum has been at Arranmore for just over 2 months now and the staff

including management are so lovely and friendly as the first day. The service is excellent, nothing is too much trouble. The residents are happy and my mum has settled nicely, Arranmore is a big happy family home!

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Review of
Marley Court Nursing & Residential Home
from Patricia S (Daughter of Resident) published on 13 February 2024

Submitted via Website • Report

Overall Experience

My mum has been at Marley Court for several years, she has a plethora of health conditions including dementia and can be difficult to care for. The staff at Marley know her so well and understand her moods and needs. They are patient and caring and know when we need contacting. The staff manage her

medication and health conditions in a concise and professional manner - we are confident that she is safe and cared for. We are allowed to take her little dog to visit her on a regular basis which makes the place more like home. We are happy with the standard of care provided (and the patience of staff when dealing with her ‘difficult wants, needs and requirements’). I wouldn’t hesitate to recommend it to anyone in search of a ‘place to live’ for a loved one.

Reply from Kerry Boylan, Home Manager at Marley Court Nursing & Residential Home

Thank you for your lovely feedback. I will pass this on to the staff.

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Review of
Marley Court Nursing & Residential Home
from Carol G (Daughter of Resident) published on 8 February 2024

Submitted via Website • Report

Overall Experience

My dad has been in Marley Court for 12 months. I could not be happier with the level of care he receives. He relies completely on the staff and his care has been excellent. The staff go above and beyond. My dad always looks clean and smart which I was worried about as he can’t do this himself and he

is a proud man. His clothes are always clean and smell fresh. The care staff are excellent and always have a smile on their face and happy to have a chat when they come into my dad's room or see us in the corridor.
Marley Court itself has a lovely garden to sit out in summer and a 5-minute walk to take my dad in a wheelchair for ice cream and walk to the canal. Inside the home is very clean never have I been into unpleasant smells. There is a good choice of food and plenty of drinks and snacks throughout the day (and probably at night too but I’m not there to see this).
My dad is very hard to please and really didn’t want to go into a care home but even he says he wouldn’t get better.

Reply from Kerry Boylan, Home Manager at Marley Court Nursing & Residential Home

Thank you very much for the lovely review. I will make sure I pass this on to the staff, as I know they deserve to hear the lovely feedback.

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Review of
Marley Court Nursing & Residential Home
from A H (Daughter of Resident) published on 8 February 2024

Submitted via Website • Report

Overall Experience

If your loved one has to have round-the-clock nursing care, it’d be pretty hard to beat Marley Court! Caring, thoughtful, competent staff - some of whom are nothing short of angels.
As a family, we also love the range of activities arranged for the benefit of residents’ mental and physical wellbeing

(both in-house and trips out where possible).
Everyone is really hard-working under often challenging circumstances. Well done to you all!

Reply from Kerry Boylan, Home Manager at Marley Court Nursing & Residential Home

Thank you very much for the lovely review. I will make sure I pass this on to the staff, as I know they deserve to hear the lovely feedback.

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Review of
Marley Court Nursing & Residential Home
from M H (Daughter of Resident) published on 1 February 2024

Submitted via Website • Report

Overall Experience

Mum has been in Marley court for a number of months. Initially, Mum was very poorly needing lots of care. Staff throughout have been amazing showing they have really got to know and understand Mum's needs. The care has been great which is good to see and I feel I can relax a little knowing mum is safe

and well cared for. They know her likes and dislikes and recognise when mum is unwell and know what to do for her. The care team are brilliant with her, often getting smiles from mum when no one else can. The best thing is seeing Mum well looked after and seeing she is happy, thank you.

Reply from Kerry Boylan, manager at Marley Court Nursing & Residential Home

Thankyou for the positive feedback, I will pass this on to the staff.

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Review of
Marley Court Nursing & Residential Home
from S G (Daughter of Resident) published on 30 January 2024

Submitted via Website • Report

Overall Experience

We were happy to get a place here, on 1st inspection it was clean but very tired, needs an update bathrooms, entrance, and outside lighting on the car park. But it didn't smell, which was a plus. It became apparent that it was only good if you feed and move around yourself. We could be sat in the room

with my dad 2-3 hours, no one knew we were there. Not a single visit from staff, cold coffee/tea not drank on a table out of reach, not much use if you are in bed. No help to get up, no chair in your room to use for you.
Sometimes he would drink so much when we helped him, I am convinced he hadn't had a drink for hours.
From the window could see staff on very regular fag breaks. I could name on one hand the caring staff. Unshaven not wearing a full set of PJs as it was easy for them. No dignity. At the end, one nurse told him to stay still, whilst she tried to do something, he had Parkinson's. To add instant they can't find a lot of his clothes, not even a sorry or reply to calls.

Reply from Kerry Boylan, Deputy Manager at Marley Court Nursing & Residential Home

I am sorry you feel this way about the home.
I rely on families to come and see me with any concerns so that I can improve our service and I just wish you had done this so I could have investigated them in an appropriate manner.
I understand you are upset and angry regarding the missing PJ'S. We do however always advise our families on admission to label any clothing so that when it goes to the Laundry they know who to return them to. I was under the impression that we had responded to your complaint, so all I can do is apologise for the miscommunication and this is something I will be looking into to improve our service.
Thank you for your feedback, we rely on this to improve our service.

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Review of
Arranmore Park Rest Home
from Frank H (Relative of Resident) published on 30 August 2023

Submitted via Website • Report

Overall Experience

My wife's aunt is a resident (for the second time). The care and commitment from the manager and staff is truly second to none. My wife's aunt first became a resident in August 2020 (during lockdown) From day one we were very happy with her care. Due to circumstances (nothing to do with Arranmore Park

Rest Home), we reluctantly moved her to another care home in September 2021, which turned out to be a grave mistake! We spoke to the manager at Arranmore and asked if it would be possible to move her back there. Without hesitation, the answer was yes! Although my wife's aunt has only been back a month it is as though she had never been away. We were all welcomed back and Aunty was given back her old room. I can honestly say that this is the best move we have made caring for her. The difference in such a short time is unbelievable. She is happy and contented and we know from previous experience that she is being well cared for and all the staff are brilliant with her. We could not ask for more.

Reply from Beverley Abraham, Manager at Arranmore Park Rest Home

The team and I are so happy to welcome your Aunt back it was so amazing to see her again and to have her and yourselves back as part of our family! It is a true honour to care for this lady she is wonderful. We are very grateful for your review and thank you implicitly for allowing us to care for your Aunt. We love wonderful people in our family!

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Review of
Arranmore Park Rest Home
from Linda N (Daughter of Resident) published on 10 August 2023

Submitted via Website • Report

Overall Experience

Arranmore Park Rest Home.
Well, this rest home is just such a wonderful homely home with such caring devoted staff that nothing is too much trouble. The residents are looked after and catered for to a very high standard and all needs are met to a very professional standard. At the home there is always

something going on if you want there to be but also you can be quiet if you wanted to.
You have living rooms where residents can chat away together over a cup of tea or coffee and a biscuit. or you can be in the TV room or can watch DVD or listen to music and have a sing along.
You never feel lonely. There is always staff around in every room making sure all the residents are ok.
The manager of the home is an outstanding lady she cares for everybody always
there if you need advice or help if you have any worries or concerns. My mum I know is safe, happy and very well looked after. She always looks clean, always dressed nice this is all down to the dedicated staff an manager.

Reply from Beverley Abraham, Manager at Arranmore Park Rest Home

Every day is made better by caring for such beautiful people and their supporting family members. As a Manager it is paramount that every person who lives or visits here at Arranmore Park lives an enriching life and feels loved. The team here ensures we live up to our reputation of being the hotel of happiness. We thank you for your review and look forward to our next afternoon of laughter.

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Care Homes Owned by Sfera Care in Lancashire

Sfera Care Locations in Lancashire (2)

Sfera Care Reviews in Lancashire (79)

Marley Court Nursing & Residential Home

Marley Court Nursing & Residential Home

Marley Court Nursing & Residential Home

Marley Court Nursing & Residential Home

Marley Court Nursing & Residential Home

Marley Court Nursing & Residential Home

Marley Court Nursing & Residential Home

Marley Court Nursing & Residential Home

Marley Court Nursing & Residential Home

Marley Court Nursing & Residential Home

Marley Court Nursing & Residential Home

Marley Court Nursing & Residential Home

Arranmore Park Rest Home

Marley Court Nursing & Residential Home

Marley Court Nursing & Residential Home

Marley Court Nursing & Residential Home

Marley Court Nursing & Residential Home

Marley Court Nursing & Residential Home

Arranmore Park Rest Home

Arranmore Park Rest Home

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