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Care Home Owned by GB Healthcare Group Ltd in East Riding of Yorkshire

9.1 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by GB Healthcare Group Ltd in East Riding of Yorkshire

GB Healthcare Group Ltd Locations in East Riding of Yorkshire (1)

 

1 Care Home owned by GB Healthcare Group Ltd in East Riding of Yorkshire

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Cottingham Hall

195/197 Cottingham Road, Hull HU5 2EG 

8.9 5 reviews
  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 30 Rooms

GB Healthcare Group Ltd Reviews in East Riding of Yorkshire (5)

9.1
GB Healthcare Group Ltd has a Group Review Score of 9.1 (9.050) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to GB Healthcare Group Ltd must have a Review Score.

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Review of

Cottingham Hall

from C C (Sister of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a second review about the care and quality of life my brother receives at this home. It took a while for him to settle in but thanks to the kindness shown to him he has a lot of smiles and banter with them. From the cleaners to the top, every body cares. Most afternoons there is something going
on, from board games to just listening to the music. Today it was Elvis, maybe tomorrow it's the sixties, some thing for every one. The staff are so friendly and happy to discuss any issues good or bad. But this week they introduced a drinks trolley for residents and family's in the lounge area. What a difference it has made, it's like visiting at home. Just to be able to say do you want a coffee, I'll make you one is like the old days, plus family's also can have one. Nothing is better than a chat with a cuppa putting the world to rights. A simple tea trolley makes so much difference to his life. What a great idea and so simple.
Thank you Cottingham Hall!!

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Review of

Cottingham Hall

from D B (Daughter of Resident) published on 14 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to the manager and her team for everything you do for Mum, we are always made welcome when we visit and Mum says she feels at home and settled here. Everyone was great getting Mum settled when she moved in earlier this year, the holistic open approach to care planning is refreshing, I find
my contact with yourselves positive and it helps us know Mum is well cared for.

Reply from Kerry Meadowcroft, Registered Manager at Cottingham Hall

Thank you, we are happy your mum has settled and enjoys her time with us.


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Review of

Cottingham Hall

from J W (Friend of Resident) published on 23 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional care!
Nothing was too much trouble
The manager is very approachable and knew my friend's needs.
The rooms are very tidy and clean - no smells are apparent.
The care staff are very happy to help with my friend's needs, which could be very challenging at times.

Reply from Kerry Meadowcroft, Registered Manager at Cottingham Hall

Thank you for your kind review.
I am happy that your friend received the care that is expected.


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Review of

Cottingham Hall

from Steve C (Son of Resident) published on 19 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Cottingham Hall for approximately five years, despite her disability and being unable to leave her room, she always seems very happy when we visit and she always looks very clean and looked after. The staff are amazingly caring and treat her like a member of the family.

Reply from Kerry Meadowcroft, Registered Manager at Cottingham Hall

Thank you. We are happy your mum has remained settled here with us.


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Review of

Cottingham Hall

from Vanessa S (Niece of Resident) published on 12 October 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friday 23rd September 2022 I visited my aunt as usual. She looked frail but comfy. On her table was water, sarsaparilla and milkshake. She greeted me with "drink", she likes yoghurt pouches. She had a strawberry one from her cool bag, suggested by a carer to keep drinks and fruit cool without fruit
flies in the room as these bothered staff and my aunt. She drank it straight down but was cold as the pouch was cold. I went to ask staff for a throw. In the corridor, a resident, in a comfy chair, tapped her knee to the music coming from the lounge. In the lounge, I was greeted by staff on their day off decorating the two lounges, laughter and residents giving their views on the decorating. One big family having fun as two members of staff and their husbands and two residents were renewing their wedding vows the next day. Returning with a throw, my aunt wanted to know what was going on. The pandemic had stopped mixing with others, a party was what they needed to have a reason to wake up the next day.

Reply from Kerry Meadowcroft, Registered Manager at Cottingham Hall

Thank you so much for your positive review. We enjoyed caring for your aunt very much. Best wishes, Kerry.


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Awards / Recognitions (0)

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