GB Healthcare Group Ltd in South Yorkshire | 1 Care Home

Review of
Blossom Lodge
from Ann E (Daughter of Resident) published on 9 August 2024

Submitted via Website • Report

Overall Experience

My Dad has lived here for last last 4 years.
Sadly his health declined a couple of weeks back and he was discharged back to Blossom Lodge for end-of-life care. The care he has recieved these last 2 weeks has been exceptional. He has been treated with dignity and respect and kept comfortable. The staff

genuinely care and more than one carer has shed a tear with me this week and been there not only for Dad but the family as a whole.
It's the small things that make a big difference. One carer gave him her own bottle of flavoured water to do his mouthcare so he could taste something nice. To say he hadn't taken anything orally for 3 weeks his mouth was moist and in great condition so clearly oral care was done regularly and properly. The lights were turned low and gentle background music played, fans provided and regular check-ins by staff created a peaceful, comfortable environment for his last days.
Thank you everyone, your kindness will forever be remembered.

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Review of
Blossom Lodge
from C H (Son of Resident) published on 5 June 2024

Submitted via Postal Card • Report

Overall Experience

I have found the staff friendly and helpful, and have helped my father settle in. I would recommend the home to anyone.

Reply from Jackie Brook, Customer Relationships at Blossom Lodge

Thank you for your kind words and recommendation. We're delighted to hear that our staff has been friendly and helpful in settling your father in. Your feedback means a lot to us.

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Review of
Blossom Lodge
from N B (Daughter of Resident) published on 18 April 2024

Submitted via Postal Card • Report

Overall Experience

Up to now, we have been very pleased with the services and facilities offered to us. The staff have been very cheery and helpful to us. Overall we are very pleased with the move - thank you.

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Review of
Blossom Lodge
from J B (Wife of Resident) published on 12 April 2024

Submitted via Postal Card • Report

Overall Experience

We find this care home very warm and welcoming, they take great care of all his needs. The staff could not be better. Again, for all things related to him, I would recommend this home to anybody. P.S. Not only are the staff good with the patients they are also good with the families.

Reply from Jackie Brook, Care Relationships at Blossom Lodge

We're truly grateful for your kind words and recommendation. It's heartening to hear that you find Cherry Trees Care home to be warm, welcoming, and attentive to all your loved one's needs. Our dedicated staff strives to provide exceptional care not only for our residents but also extend that care and support to their families. Thank you for entrusting us with your loved one's well-being

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Review of
Blossom Lodge
from Julie W (Daughter of Resident) published on 12 April 2024

Submitted via Postal Card • Report

Overall Experience

My mum loves her food, says it's lovely. She is always clean and seems really happy.

Reply from Jackie Brook, Care Relationships at Blossom Lodge

We're thrilled to hear that your mum is enjoying her meals and feels happy and well cared for at our facility. Thank you for sharing your positive experience with us!

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Review of
Blossom Lodge
from Denise B (Resident) published on 9 April 2024

Submitted via Postal Card • Report

Overall Experience

I have been in Cherry Trees Care Home for seven weeks and I praise all the carers and nurses and cleaners and laundry, nothing is too much for them. I was made welcome the first day I came in. I can't thank them enough.
Thank you Cherry Trees, you are all amazing.

Reply from Jackie Brook, Care Relationships at Blossom Lodge

Thank you for sharing your experience with us! We're delighted to hear that you've felt welcomed and well-cared for during your seven weeks at Cherry Trees Care Home. Our team takes great pride in providing exceptional care, and it's truly rewarding to receive your kind words of appreciation. Your gratitude means the world to us, and we're here to support you every step of the way. Thank you for being a part of our community

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Review of
Blossom Lodge
from Peter F (Husband of Resident) published on 10 January 2024

Submitted via Postal Card • Report

Overall Experience

My wife has now been in Cherry Trees for 21 months, and we are both totally happy and settled and couldn't wish for a better care home. I look forward to visiting my wife because all the staff are so friendly and put you at ease, always have time for you. My wife has been settled since the start, and

the improvement in her is all down to the care she receives. All the staff go over and above in their treatment and friendliness. Thank you to everyone.

Reply from Jackie Brook, Care Relationships at Blossom Lodge

It is rewarding to hear that your wife has been settled and that you both feel content with the level of service.
Our team strives to maintain a professional and friendly environment, ensuring that residents and their families feel supported. We are pleased to know that our staff's efforts have had a positive impact on your wife's well-being.
Your recognition of our team's dedication is valued, and we will continue to uphold our commitment to high-quality care. If you have any specific concerns or suggestions, please feel free to share them with us.
We appreciate your trust in Cherry Trees.

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Review of
Blossom Lodge
from Betty D (Respite Resident) published on 2 January 2024

Submitted via Postal Card • Report

Overall Experience

I'm very grateful for all the wonderful care I've been given in here, from everyone involved. Top class. Thank you.

Reply from Keeley Oxley, Home Manager at Blossom Lodge

Thank you for your kind words. We're delighted to hear about your positive experience and appreciate your positive review.

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Review of
Blossom Lodge
from Debbie L (Daughter of Resident) published on 21 December 2023

Submitted via Website • Report

Overall Experience

I would just like to thank every member of staff at Cherry Trees for their care, compassion and dignity shown to my Dad at all times during his short stay there. Nothing was too much trouble, Dad was always in clean clothes and clean bedding and I appreciate this was not always easy due to his illness.

Every member of staff was always kind and pleasant, he was never left alone when it mattered and I will always be forever grateful to Senior Nurse for being with us at the very end, you made a heartbreaking moment in time a little more bearable, I felt reassured by you being there. A safe, compassionate, caring and dignified place for any loved one to be. Thank you all again.

Reply from Keeley Oxley, Home Manager at Blossom Lodge

We're honoured to have been a part of your Dad's care and are grateful for your kind words. Providing comfort and support during difficult times is our priority. Losing a loved one is never easy, and I'm glad we could provide some solace during such a challenging time. Please know that we're here for you, and if you ever need anything, our support continues. Your gratitude means the world to us, and we're sending you warmth and comfort during this difficult period.

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Review of
Blossom Lodge
from Kate L (Granddaughter of Resident) published on 6 December 2023

Submitted via Postal Card • Report

Overall Experience

Lovely room and decor.
The staff are very pleasant and informative regarding Nanna's care.
Always welcome when coming through the front door.
Manage always approachable and welcoming.
Staff are always available when needing any assistance.
Really pleased with Nanna's care.
The local GP is

really nice - I was here during a routine visit.

Reply from Keeley Oxley, Home Manager at Blossom Lodge

Thank you for your review. We're delighted to hear that you appreciate the lovely room and decor, and we're especially glad to know that the staff's pleasant and informative approach regarding Nanna's care has made a positive impact. Your kind words about our management, approachability, and the availability of our staff mean a lot to us. We're dedicated to providing excellent care, and it's fantastic to hear that you are really pleased with your Nanna's well-being. If you ever have any additional feedback or requests, please feel free to let us know.

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Review of
Blossom Lodge
from Kerry W (Relative of Resident) published on 6 December 2023

Submitted via Postal Card • Report

Overall Experience

Our relative has only been here a short time, but she seems settled and happy. Always clean and well looked after.
She says the food is nice.
No concerns.

Reply from Keeley Oxley, Home Manager at Blossom Lodge

Thank you so much for the positive feedback! We're thrilled to hear that your relative is settled, happy, and well looked after. It's wonderful to know she enjoys the food, and we appreciate your trust in us. If you ever have any concerns or suggestions, feel free to reach out.

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Review of
Blossom Lodge
from Brian H (Husband of Resident) published on 6 December 2023

Submitted via Postal Card • Report

Overall Experience

I am completely satisfied with this home.
The staff are caring and considerate towards my wife.
They treat her with dignity and always do their best to help her.
They are very good at supporting the relatives of the residents too.

Reply from Keeley Oxley, Home Manager at Blossom Lodge

We're delighted to hear that you are completely satisfied with our home. Thank you for your kind words about our caring and considerate staff. Treating your wife with dignity and providing the best possible care are our top priorities. It's heartening to know that you also feel supported as a relative. We appreciate your feedback and are here for you and your wife. If there's anything you ever need or want to discuss, please don't hesitate to reach out.

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Review of
Blossom Lodge
from J H (Wife of Resident) published on 4 December 2023

Submitted via Postal Card • Report

Overall Experience

My husband has been here for two weeks and seems to have settled in. He was in hospital for three weeks before and didn't like it. Staff are very friendly and always ready to help. The food is mashed easy for him to eat. The home is clean and all the staff welcome visitors. My husband seems happy and

content here. Well looked after and that is the main thing.

Reply from Keeley Oxley, Home Manager at Blossom Lodge

We are delighted to hear that your husband has settled in comfortably and is content at Cherry Trees. Providing a welcoming and supportive environment for our residents is our utmost priority. It's really lovely to know that the Cherry Trees team's friendliness, the adapted food options, and the cleanliness of our home have contributed to his well-being. Ensuring our residents feel well looked after is indeed the main focus, and we appreciate your positive feedback. If there's anything more we can do to enhance your husband's experience or if you have any specific needs or concerns, please don't hesitate to reach out. Thank you for entrusting us with your loved one's care.

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Review of
Blossom Lodge
from G S (Respite Resident) published on 1 December 2023

Submitted via Postal Card • Report

Overall Experience

My feelings are I could not be happier about my stay here and the staff. Everybody was so good and kind, I was so pleased.

Reply from Keeley Oxley, Home Manager at Blossom Lodge

We are thrilled to hear about your positive experience at Cherry Trees! Your satisfaction and happiness are our top priorities. Thank you for your kind words, and we look forward to continuing to provide excellent care and support.

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Review of
Blossom Lodge
from Alison J (Daughter of Resident) published on 7 September 2023

Submitted via Postal Card • Report

Overall Experience

My Mum has settled in here really well, mainly due to the fact that every single member of staff have been so kind. Treating her with dignity and compassion. They are always so pleasant and friendly towards all of our family at a difficult time.

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Review of
Blossom Lodge
from D S (Son of Resident) published on 16 August 2023

Submitted via Website • Report

Overall Experience

My dad was dropped without much warning on the care home by our local hospital, with little or no advice from them, but the staff made sure he was in a large corner room with en suite, TV and a comfy armchair. Dad was difficult to work with at the time, but they did all they could to make him comfortable

and my mum's visits welcoming. The management were helpful and worked with us and adult service to fill the void left by the hospital's mismanagement for the three weeks he was there, meaning that when Dad eventually came home, he was more settled than he had been for weeks.

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Review of
Blossom Lodge
from Melanie N (Daughter of Resident) published on 26 July 2023

Submitted via Postal Card • Report

Overall Experience

My mum's care while she's recovering from her operation has been 100%. All staff have been marvellous with her.

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Review of
Blossom Lodge
from N G (Resident) published on 12 April 2023

Submitted via Postal Card • Report

Overall Experience

When I was told I was being sent to a care home I was horrified. Five days into my stay at Cherry Trees Care Home, I have had a complete change of heart.
If all care homes are like Cherry Trees it would be superb. It is very well run and the staff are brilliant.

Reply from Paul Millar, Marketing Manager at Blossom Lodge

Many thanks for taking the time to review our home. We are delighted that your stay at Cherry Trees was such a positive one. Your kind words are greatly appreciated and I will of course pass them on to the home team.

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Review of
Blossom Lodge
from Rona P (Friend of Resident) published on 10 March 2023

Submitted via Postal Card • Report

Overall Experience

Very welcoming staff, approachable and friendly. All very astute in their dealings and very accommodating when needed. Compassionate in manner, respectful of individuality towards care. Provide a safe, secure environment with the needs of residents paramount. An excellent surrogate 'home', giving friends

and relatives some comfort in difficult times.

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Review of
Blossom Lodge
from Helen P (Daughter of Resident) published on 10 February 2023

Submitted via Postal Card • Report

Overall Experience

My mum has been staying at Cherry Trees Care Home for the last few weeks for rehabilitation after two surgeries on her leg. I am very grateful for the good care that she has received. The staff have all been kind, courteous and friendly. The staff have all been kind, courteous and friendly. The open

visiting has been very convenient for family and friends to pop in to see her and being able to bring the dog to visit is nice. She was very pleased to have a TV in her room and she's enjoyed the entertainment - singers, bingo and Peggy the therapy dog visiting. Having her hair done by the hairdresser cheered her up as well.

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Care Home Owned by GB Healthcare Group Ltd in South Yorkshire

GB Healthcare Group Ltd Locations in South Yorkshire (1)

GB Healthcare Group Ltd Reviews in South Yorkshire (61)

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