Care Home Owned by Exclusive Care Group in Cleveland & Teesside

8.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Exclusive Care Group in Cleveland & Teesside

Only the locations & reviews in Cleveland & Teesside for Exclusive Care Group are showing below.

View the details of all 4 locations (with 81 reviews) owned by Exclusive Care Group

Exclusive Care Group Locations in Cleveland & Teesside (1)

 

1 Care Home owned by Exclusive Care Group in Cleveland & Teesside

Sort by:
Silver Mews Care Home

1 Deal Road, Redcar TS10 2RG 

9.0 6 reviews
"My relative is being looked after so well. Silver Mews has such a helpful manager, and the staff are so friendly. The bedrooms are well…"   Read all 6 reviews
Location Type Care Home

Silver Mews Care Home is a 41-bed care home in the seaside town of Redcar. The care home offers residential care, dementia care and respite care. Situated near Stockton and Middlesbrough, the care home has a team of trained, dedicated staff focused… Read more about Silver Mews Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 41 Rooms from £1,155 / week

Exclusive Care Group Reviews in Cleveland & Teesside (6)

8.9
Exclusive Care Group has a Group Review Score of 8.9 (8.851) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Exclusive Care Group must have a Review Score.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

6
1
1
5
1
Review of

Silver Mews Care Home

from A S (Daughter of Resident) published on 25 February 2025
Overall Experience  Overall Experience 4.0 out of 5

The home provides good care for my mother. She enjoys living here and it is a great help to the family knowing she is content and cared for. The home provides a warm, friendly and clean environment. Would recommend.

Reply from Sandra Carr, Operations Director (consultant) at Silver Mews Care Home

Many thanks for your response, it is good to hear that you are happy with the care provided.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Silver Mews Care Home

from Sandra H (Friend of Resident) published on 18 April 2023
Overall Experience  Overall Experience 5.0 out of 5

My friend was only in for a short time, and she really enjoyed her stay and would definitely come back. The staff were warm and very attentive, and due to just opening, my friend was happy that she got a lot of attention

Reply from Sandra Carr, Operations Director at Silver Mews Care Home

Many thanks for your response, it is most appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Silver Mews Care Home

from Mary L (Friend of Resident) published on 17 April 2023
Overall Experience  Overall Experience 5.0 out of 5

I visited a good friend, and I found the home to be first-class. The food was lovely and of a very high standard and looked lovely. She is very happy to go back into the home when her family next go on holiday.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Silver Mews Care Home

from Kenneth L (Friend of Resident) published on 17 April 2023
Overall Experience  Overall Experience 5.0 out of 5

My relative is being looked after so well.
Silver Mews has such a helpful manager, and the staff are so friendly.
The bedrooms are well set out, and the decor is lovely.
The food is well prepared and apparently tastes scrummy.
I cannot believe how lovely the care home is, and it is a pleasure to
visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Silver Mews Care Home

from Gary K (Respite Resident) published on 13 April 2023
Overall Experience  Overall Experience 5.0 out of 5

My mum has just had two weeks of respite, and it has been outstanding. The care and staff have been the best we have ever experienced. I was fully confident my mum was well looked after at all times. The food was excellent, and the hygiene was exceptional. This will be our only choice for respite in
future. Do not hesitate to use this excellent home. Thanks so much for a brilliant respite experience for my mam and myself.

Reply from Sandra Carr, Operations Director at Silver Mews Care Home

Many thanks for taking the time to complete the review and for the great feedback, it is most appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Silver Mews Care Home

from Jacqueline O (Friend of Resident) published on 15 March 2023
Overall Experience  Overall Experience 5.0 out of 5

My friend has just moved here; it's a beautiful place, everything is so new and very clean, bright and cosy. The staff are so kind, helpful and friendly. Would highly recommend this amazing care home; it's like a home-from-home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Loading...

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading