Evermore Care Homes in Lancashire | 2 Care Homes

Review of
Astley View
from A B (Nephew of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience

Since my Uncle moved into Astley View we feel he has received first-class care, which as a family we appreciate so much. All the staff are interested in the residents but also are very friendly to people visiting. My Uncle is in residential dementia and they have done an excellent job keeping us informed

about his condition and care plans.
The home itself is stunning, the bedrooms and communal areas couldn't really be better.

Reply from Christina Durnan, Home Manager at Astley View

Thank you for taking the time to leave a review of our wonderful care home and team. Your feedback is so important to us and helps us to continuously improve the service that we provide. It has been a pleasure getting to know your Uncle and providing care and support to him and the wider family. We always strive to deliver first-class care and we appreciate the recognition for doing so.

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Review of
Ashton Manor
from Tony P (Son-in-law of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

My father-in-law moved into Ashton Manor in October 2024 following a stay in hospital. We were unsure at the time if the move would be permanent or just for respite. He quickly settled within the home, along with his wife and received amazing support from the staff. Through being at Ashton Manor he

has received excellent oversight of his care needs, with the team liaising with various health professionals. He has gained weight and looks wonderful for his age. He can now spend quality time with his wife without the pressures of managing a household, reducing the pressures on myself and my wife. Thank you to the whole team.

Reply from Joanne Tyson, Registered Manager at Ashton Manor

Hi Tony. Thank you very much for taking the time to submit a review. We are pleased that you can see the progress that your father-in-law has made during his time at Ashton Manor. Settling into a care home, after living at home, can be a worrying time for not just the individual, but their family, and we strive to make to the move as seamless as possible. It is a pleasure to have your father-in-law living with us.

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Review of
Ashton Manor
from Alex D (Son of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

My mother has recently relocated to Ashton Manor in the North West, to be near to family. This is not easy for her after 40 years down South. However, the staff at Ashton Manor have been very helpful and supportive. She is enjoying her new home and the level of care is excellent. She has fairly high

needs and the staff have adapted to her without any problem. Medical and health matters are being addressed promptly and without fuss. Her sleeping is already much improved. It is early days for mother but there are clearly lots of activities in the home if the guests wish to take part. My mother also rates the food and nutrition highly, which can be taken in the room or in the dining areas. Ashton Manor is clean and modern. It is welcoming for family and guests. We have been made to feel part of the family. We have a high degree of trust in the management and staff. Communication is also very good.

Reply from Joanne Tyson, Registered Manager at Ashton Manor

Hi Alex. Thank you very much for the feedback. Mum's situation was a very worrisome time for both her and yourself and I am glad that my team was able to make the transition as smooth as possible for her. It is lovely to see your mum settling into the home and feeling more comfortable around both the team and other residents, the progress is noticeable as she settles and we will continue to support her with her journey.

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Review of
Ashton Manor
from Julian L (Son of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

The process of integrating my dad into Ashton Manor has been outstanding. It was emotionally difficult to admit him, but the staff welcomed my dad with sensitivity and care when he arrived in July. Since then he has come to feel that Ashton Manor is his proper home. He has mixed dementia so his issues

are complex. The positivity and sensitivity of staff during interactions have always been impressive and the Christmas period was beautifully celebrated. My father is an artist, though sadly this is impaired by his condition and the arthritis which prevents him from performing with any manual dexterity.
His work is on the walls in his room, and staff frequently inquire about its meanings and why a particular title has been selected. My dad's answers are frequently varied and may sound obscure but staff always discuss it with him.
Staff are always welcoming and delightful to talk with. They offer a lot of detail about what they have been talking about with my dad. I don't worry anymore.

Reply from Joanne Tyson, Registered Manager at Ashton Manor

Hi Julian, thank you for the positive feedback. Placing a loved one into the care of another is always a difficult process for family members, but at Ashton Manor, we try to provide guidance and reassurance throughout the journey to reduce that pressure. Dad is a very interesting gentleman whom we have all grown fond of and I will make sure that your positive feedback is shared with the team, which we are extremely proud of.

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Review of
Astley View
from F B (Sister of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

As a family, we are grateful for the kindness and expertise of all the staff at Astley View. As a nurse who has gone into many homes, I have never experienced this level of empathy and skill. It's exceptional.
The environment, activities and food are outstanding.
We never worry about my sister's

care which has put not only my but my 90-year-old parent's minds at rest for the first time in decades.
Exceptional throughout.

Reply from Christina Durnan, Home Manager at Astley View

Thank you so much for taking the time to review our home and team. We take great pride in everything we do, from the big things to the small things which make all the difference. We are so pleased that you are happy with the care provided and the facilities we have to offer at the home and have loved getting to know you all as a family.

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Review of
Ashton Manor
from John G (Partner of Resident) published on 17 January 2025

Submitted via Website • Report

Overall Experience

A relaxed environment performed in difficult circumstances. Full marks to the staff at Ashton Manor. A very dedicated team of carers who have been instrumental in bringing her back from a difficult trauma to her present strength.

Reply from Joanne Tyson, Home Manger at Ashton Manor

Thank you so much for taking the time to leave such a wonderful review of Ashton Manor. Your kind words about Ashton Manor and our care mean the world to us and reinforce our commitment to providing the highest quality of care and comfort to all our residents. The team at Ashton Manor works tirelessly to ensure that every resident is supported, based on their individual needs and circumstances. Thank you for sharing your positive experience - it means so much to all of us at Ashton Manor.

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Review of
Astley View
from Liz K (Niece of Resident) published on 25 October 2024

Submitted via Postal Card • Report

Overall Experience

It is wonderful to see my aunt so well cared for. She is clearly feeling safe, cared for and comfortable. She is looking so much better healthwise.

Reply from Christina Durnan, Home Manager at Astley View

Thank you for taking the time to review our care home and for your kind comments about the care your aunt is receiving. It is a pleasure to care for her and to see how comfortable and happy she is living at Astley View. We value your input and look forward to continuing to provide her with the support and care she deserves.

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Review of
Ashton Manor
from Sybil L (Respite Resident) published on 22 October 2024

Submitted via Postal Card • Report

Overall Experience

I could not have found a better place anywhere for respite care. All the staff were caring, compassionate and friendly. A lot of work went into special events of which there were many ie barbeques and games afternoon. It was spotless and clean, no nasty smells. Food was very varied with a good choice.

In no way could I fault anything. I feel privileged to have stayed here.

Reply from Joanne Tyson, Registered Manager at Ashton Manor

Hi Sybil, It was lovely to receive your review. You were only with us for a short period of respite, but we are glad you were able to experience life at Ashton Manor. The team go above and beyond in making sure there are plenty of engaging activities within the home, tailored to individuals' needs. Thank you for choosing us and please do get in touch if we can be of any assistance in the future.

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Review of
Ashton Manor
from Vinn M (Son of Resident) published on 14 October 2024

Submitted via Postal Card • Report

Overall Experience

My father suffered from dementia and parkinsons, he came to the home directly from the hospital. From the very start, the staff were wonderful, they were all professional, they kept me and my family fully informed of issues. In the short time my father was in the home he was looked after very well and

respectfully. I can't thank you all enough for letting him retain his dignity in his last few days. My mother and I were able to spend his last moments together. The staff were again supportive and respectful to our loss. Thank you so much.

Reply from Joanne Tyson, Registered Manager at Ashton Manor

Dear Vinn, thank you very much for taking the time to provide us with this feedback. Here at Ashton Manor, we are very proud of the support we provide to all our residents and in addition their families. It is important for families to spend time with their loved ones at the end of their lives and we are proud to hear that this was provided to you in a sensitive and respectful way. Please do get in touch if we can provide any help, guidance or support in the future.

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Review of
Ashton Manor
from Kathleen M (Wife of Resident) published on 7 October 2024

Submitted via Postal Card • Report

Overall Experience

Ashton Manor is a beautiful, modern care home. As soon as I walked through the front door I could feel the love and affection my husband would get. It isn't just a building, it is the staff, all the way from management to young carers, everyone who worked there. They provided us with anything we wanted

in a truly professional way. Thank you very much, my husband had the best treatment and died with dignity.

Reply from Joanne Tyson, Registered Manager at Ashton Manor

Dear Kathleen, thank you so much for your review. Your words are beautiful and encapsulate the true meaning of Ashton Manor. As much as we are proud of our building and the facilities we offer, I am immensely proud of my amazing team for the care and support they provide. It was a privilege to be able to support, not just your husband, but the whole family during the final stages of his life, making sure he received the care he deserved.

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Review of
Astley View
from K G (Granddaughter of Resident) published on 4 October 2024

Submitted via Postal Card • Report

Overall Experience

The care at Astley View has been outstanding. The care and dignity my grandma has been cared for has been incredible, making sure she wasn't just an old or poorly lady but the person she had been beforehand. The staff are friendly, warm and genuinely care about their residents. I would not want my gran

to be anywhere else, and have even joked about moving in myself!

Reply from Christina Durnan, Home Manager at Astley View

Thank you so much for your kind review of our care home and team. We really appreciate the feedback you have provided and are so happy that you and the wider family have been satisfied with the care provided. We always aim to provide the very best experience to our residents and their families and to hear that this was delivered to your expectations and beyond is everything we could hope for.

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Review of
Astley View
from G G (Granddaughter of Resident) published on 27 September 2024

Submitted via Postal Card • Report

Overall Experience

Everything is excellent about Astley View. The staff are very understanding and efficient, you can tell they care. I feel reassured my Grandma is in a safe and friendly environment and receiving outstanding care which is a weight off my family's shoulders.

Reply from Christina Durnan, Home Manager at Astley View

Thank you so much for your kind review of our care team and home. We always aim to provide Outstanding care to the people we support and also their families who are such a big part of their lives, and it is important to us that we provide person-centered care in everything we do. We appreciate your support and recognition of the excellent work the team does.

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Review of
Astley View
from Graeme G (Son-in-law of Resident) published on 26 September 2024

Submitted via Website • Report

Overall Experience

Astley View certainly surpasses all the expectations I had following my initial visit. Don't get me wrong, my initial visit was impressive, and I came away thinking this was "the place". However, maybe I initially thought some of the claims and objectives may be somewhat too positive. But genuinely

they were 100% spot on.
The team said they have a brilliant relationship with district nurses, doctors, pharmacists, etc, and this has been proven to be a key strength. The on-site staff are amazing, and they have extra specialist knowledge on tap!
The three-way link of AV staff, DN & St Catherine's has given us great comfort and confidence.
I cannot praise highly enough the attentive, caring, and personal way the team is with not only the resident but also with the family.
When I described Astley View to the family, I said that it had redefined what a "care home" is. I now know I was accurate and believe they have set the bar extremely high!
Thank you.

Reply from Christina Durnan Durnan, Home Manager at Astley View

We are so grateful for your wonderful review of our home and team at Astley View. It means so much to us to have the recognition and appreciation for the care and love our team provides. We will always feel privileged to be able to support and care for our residents and their families, and your support enables us to continue this great work.

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Review of
Astley View
from Gillian G (Daughter of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience

I cannot praise Astley View enough for the care and compassion both my parents received. They both became very ill suddenly and after long hospital stays and 3 months apart were reunited at Astley View. Their needs were assessed individually and the best care was provided for both of them. The staff

has been absolutely amazing and not only cared for my parents but also for us as a family, checking in on us to make sure we were all okay, especially knowing we had a distance to travel each day. Both my parents felt safe and secure and knew that their needs were being met and that nothing was too much trouble. Living away from the area I could return home each night feeling reassured they were getting the best possible care and truly being looked after. I would have no hesitation recommending Astley View to anyone - everything about it is spot on!!

Reply from Christina Durnan, Home Manager at Astley View

Thank you so much for taking the time to write a review about our care home and the care provided to your parents. We have felt privileged to be able to care for them both in our home and have created such a lovely bond with both them and yourselves as their family. We appreciate the kind comments you have made about our team and are proud to have such a kind and compassionate team at Astley View.

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Review of
Astley View
from Kath E (Daughter of Resident) published on 23 September 2024

Submitted via Website • Report

Overall Experience

Mum is recently back at Astley following surgery for a broken hip. She was desperate to get "home" which is now how she views Astley following permanent residence since April this year. I visited yesterday and spoke to several staff. I feel the care she is getting is really excellent. In particular

yesterday the two ladies were really lovely. Well done Astley it's so good to not be worried about the care num is getting.

Reply from Christina Durnan, Home Manager at Astley View

Thank you for your wonderful review of our home and care team. We have loved caring for your num and getting to know you all as a family, and are delighted that num sees Astley View as her home. We appreciate your kind feedback and look forward to continuing to provide the best possible care to your num.

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Review of
Ashton Manor
from Claire A (Daughter of Resident) published on 16 September 2024

Submitted via Website • Report

Overall Experience

Mum spent 5 weeks in Ashton Manor (AM). Mum had some mobility and communication issues and we needed a home that could support Mum while she received rehabilitation.
Our main reasons for choosing AM were that every room has a full en-suite, wet room/bathroom and that staffing levels - especially overnight

- seem higher than other care homes.
During Mum's stay, we were impressed with other aspects of AM. Rooms and corridors are large, bright, airy and clean. There are sitting rooms that feel homely and not institutional. Food is good and there is a program of activities to keep residents physically and mentally active.
Most important was the level of care and support provided. We felt Mum was safe and well looked after. Medication was administered safely, assistance with personal needs was provided quickly and with dignity, staff was friendly and kind.
Yes, AM fees are a bit higher than other homes, but I feel the incremental cost is worth it for the difference in care.

Reply from Joanne Tyson, Registered Manager at Ashton Manor

Thank you very much for your wonderful review, and the feedback about the home. It was a pleasure having Mum stay with us, and to see the amazing progress she made during her time with us. The support that you, your sister, and the rest of the family provided to Mum complimented the care and support provided by my team and also contributed towards the progress your mum made. Thank you for choosing us to be part of her journey and best wishes for the future.

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Review of
Ashton Manor
from Julie C (Niece of Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience

We cannot thank the staff enough for the kindness and care they showed to my aunt in enough words that will explain our gratitude to them. They took care of her every need to the very end and went above and beyond not just for her but for us her family and friends every step of the way. They made a

difficult time so much easier and we would recommend Ashton Manor to everyone looking for a home that cares about their residents and their families too. Thank you!

Reply from Joanne Tyson, Registered Manager at Ashton Manor

Thank you very much for your lovely words. Your aunt was a very special lady, and it was our privilege to care for her both during her periods of respite stay with us, and also at the end of her life. The care team are always proud to support someone at this stage in their lives, making sure that both the individual and their families receive the care and support they need.

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Review of
Astley View
from K M (Niece of Resident) published on 12 September 2024

Submitted via Postal Card • Report

Overall Experience

I am so impressed by Astley View Care Home. The carers are so patient, kind, and professional. All the staff, reception, carers, activity manager, etc are lovely and so responsive and kind. So far everyone I've met knows my Aunt. She feels safe and secure and I know she is receiving the very best care.

The care is way beyond my expectations, which were high in the first place. Thank you Astley View, you have given my Aunt a new lease of life, I haven't seen her smile and laugh so much in years.

Reply from Christina Durnan Durnan, Home Manager at Astley View

Thank you so much for your kind review. We feel grateful to have the opportunity to care for your Aunt and to welcome you all to our home. It has been a pleasure to get to know her and to provide her with the new lease of life she seems to have since moving into the home. The team works incredibly hard to provide a home-from-home experience and to provide the highest levels of person-centred care, and it is much appreciated that this has been recognised.

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Review of
Astley View
from Kim M (Daughter-in-law of Resident) published on 23 August 2024

Submitted via Website • Report

Overall Experience

My mother-in-law who five months ago, several times, given from 48 hours to 6 months to live is thriving since we have moved her to Astley View Care Home. My mother-in-law has to have weekly blood/platelet transfusions. If we cannot take her to the hospital they willingly step in.
The staff are very

friendly, and caring plus go above and beyond in accommodating her.
The home in itself is very clean and maintained to a high standard.
The kitchen again has gone above and beyond in accommodating her food tastes.

Reply from Christina Durnan, Home Manager at Astley View

Thank you for taking the time to review our lovely home, Astley View. Your mother-in-law has been a joy to care for and we feel very lucky that you have chosen us to do this. We have seen her grow in the short time she has been here, and we look forward to continuing this care and support.

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Review of
Astley View
from D B (Son of Resident) published on 29 July 2024

Submitted via Website • Report

Overall Experience

My father became a resident of Astley View Care Home in early May. Sadly he passed away in early July. In the two months that Dad was a resident, he was treated with kindness, care and dignity by all the staff. We could not have asked for better care for Dad.

Reply from Christina Durnan Durnan, Home Manager at Astley View

Thank you so much for taking the time to provide a review about the care you experienced for your father at Astley View. Your father was a pleasure to care for and will be missed by us all. The team feel privileged to have been able to care for him and we thank you for placing your trust in us to deliver the best possible care to him.

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Care Homes Owned by Evermore Care Homes in Lancashire

Evermore Care Homes Locations in Lancashire (2)

Evermore Care Homes Reviews in Lancashire (68)

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Ashton Manor

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Astley View

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Astley View

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Ashton Manor

Ashton Manor

Astley View

Astley View

Astley View

Astley View

Astley View

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