Care Homes Owned by Highgate Care Services Ltd

9.5 Group Review Score (the average from all locations with a review score)
Highgate Care has care homes in Yorkshire, North Lincolnshire and the North East.

All staff have training and support with additional training and professional qualifications, where required, to ensure they can offer a high level of care to care home residents.

Staff provide a healthy, tasty, nutritious and balanced diet for all residents. ??Residents are asked about their food preferences, as well as their cultural, religious or health needs.

Residents can enjoy activities such as trips out as well as indoor activities and   entertainment. ... Read more

Highgate Care Services Ltd Locations (23)

 

23 Care Homes owned by Highgate Care Services Ltd

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Cantley Grange

St Wilfreds Road, Cantley, Doncaster DN4 6AH 

9.9 49 reviews
"Whenever I visit my sister and sister in law who are in rooms next to one another I find the staff to be very professional very kind and…"   Read all 49 reviews
Location Type Care Home

Welcome to Cantley Grange in Doncaster a modern and purpose-built care home, just off St Wilfrid's Road in Doncaster. At Cantley Grange, the care team pride themselves on making sure residents enjoy the pleasant living environment and relaxed atmosphere.… Read more about Cantley Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Eating Disorders
  • 40 Rooms from £1,225 / week
Cranswick Lodge

15 Hobman Lane, Cranswick, Driffield YO25 9PE 

9.7 52 reviews
"After a tough decision regarding my parents-in-law, to had to reside with them in a care home. The hard part was making a decision that…"   Read all 52 reviews
Location Type Care Home

Situated in the charming village of Hutton Cranswick, just outside Driffield, Cranswick Lodge is a gem among care homes. Built in the 1920s, this well-presented residence exudes timeless charm, retaining many of its original features. Surrounded by… Read more about Cranswick Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 48 Rooms from £940 / week
The Elms Care Home

Elm Drive, Louth LN11 0DE 

9.7 39 reviews
"Both my parents came into The Elms in September 2024. We all as a family have been welcomed by all members of staff. My parents are for…"   Read all 39 reviews
Location Type Care Home

The Elms Care Home is located in Louth and is close to amenities, shops, public transport and motorway links. The local shopping centre can be found less than a mile away. This care home is a period house with a purpose built care unit, providing… Read more about The Elms Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 86 Rooms from £1,190 / week
Clipstone Hall & Lodge

Mansfield Road, Clipstone, Mansfield NG21 9FL 

9.7 73 reviews
"The staff are very proficient and extremely caring. Whenever my father has an issue they are quick to notify me. My father's needs are very…"   Read all 73 reviews
Location Type Care Home

Welcome to Clipstone Hall & Lodge Care Home, located in the small ex-mining village of Clipstone. The purpose-built home is situated in the shadow of the Grade II listed colliery headstocks and just a short drive from Mansfield. Each of the 74 ensuite… Read more about Clipstone Hall & Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 90 Rooms from £1,225 / week
Springfield Manor Care Home

Godwin Way, Stoke-on-Trent ST4 6JP 

9.7 11 reviews
"A persons home has that 'special feeling.' Springfield Manor has that special feeling one of safety, sanctuary but also of life continuing.…"   Read all 11 reviews
Location Type Care Home

Springfield Manor Care Home, part of the Highgate Care group, is dedicated to providing compassionate, high-quality care tailored to meet the unique needs of each resident. The contemporary care home is conveniently located near Royal Stoke University… Read more about Springfield Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 74 Rooms from £1,300 / week
Figham House

Figham Road, Beverley HU17 0PH 

9.7 42 reviews
"Cared for my partners grandmother, all so lovely and welcoming. All the carers had caring relationships with all the patients including my…"   Read all 42 reviews
Location Type Care Home

Figham House is located on the outskirts of the historical town of Beverley and offers high-quality residential care. Each of the 53 bedrooms is furnished to the highest standard. At Figham House independence and choice is prioritised and residents… Read more about Figham House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms from £1,285 / week
The Grange Care Home

Whinbush Way, Darlington DL1 3PT 

9.7 111 reviews
"Mam was referred to The Grange Care Home after being hospitalised. It had become apparent that she was no longer capable of looking after…"   Read all 111 reviews
Location Type Care Home

The Grange Residential Care Home is dedicated to offering both residential and dementia care. This modern facility has seventy-four bedrooms, with some suitable for people with mobility issues, and is always well-staffed to ensure that residents can… Read more about The Grange Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 74 Rooms from £1,050 / week
York House

Old Bank Road, Earlsheaton, Dewsbury WF12 7AH 

9.7 36 reviews
"I cannot fault anything. Friendly, helpful and really made my mum feel welcome and at home. The manager is knowledgeable, and the…"   Read all 36 reviews
Location Type Care Home

Welcome to York House Care Home in Dewsbury, West Yorkshire The devoted and compassionate team care for Residents living with a range of needs, including dementia. York House has a warm, friendly atmosphere where residents are immediately welcomed… Read more about York House

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • Substance Misuse
  • 36 Rooms from £1,259 / week
The Hawthornes

Mill Lane, Bradford Road, Birkenshaw, Bradford BD11 2AP 

9.6 73 reviews
"My sister has been a resident at Hawthornes Birkenshaw for 8 weeks now. During that time I have found her well cared for. Staff are very…"   Read all 73 reviews
Location Type Care Home

Welcome to The Hawthornes Care Home, located in Birkenshaw a small village located between Bradford and Leeds. Birkenshaw’s well-kept and elevated position ensures surprisingly green views and is easily accessible from the M62 and within easy reach of… Read more about The Hawthornes

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • Sensory Impairment
  • 40 Rooms from £1,144 / week
Priestley Care Home

Market Street, Birstall, Batley WF17 9EN 

9.6 56 reviews
"I have been to quite a few homes recently and this one is the best by far. The home is spotless the staff are brilliant. I went with a…"   Read all 56 reviews
Location Type Care Home

Priestley Care Home in Birstall offers high-quality residential care as well as respite care. There are 40 ensuite bedrooms and residents are encouraged to decorate their rooms with personal items so it feels like home to them. There is a beauty salon… Read more about Priestley Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 40 Rooms from £1,220 / week
Crystal Court

Pannal Green, Pannal, Harrogate HG3 1LH 

9.5 60 reviews
"My first experience in reviewing this care home proved to be good. Most prominent was the three levels of care and the segregation of the…"   Read all 60 reviews
Location Type Care Home

Crystal Court in Harrogate is a purpose-built care home located in the pretty village of Pannal in Harrogate, close to the Valley Gardens, where residents can enjoy the relaxing atmosphere and peaceful surroundings. Each of the 68 ensuite single… Read more about Crystal Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • Substance Misuse
  • 68 Rooms from £1,540 / week
Sutton Hall & Sutton Lodge

Cornmill Walk, off Sutton Lane, Sutton in Craven, Keighley BD20 7EN 

9.5 49 reviews
"My mum used Sutton Hall&Lodge for 2 weeks respite because my dad was ill and he is her carer. Mum was reluctant to go but really enjoyed…"   Read all 49 reviews
Location Type Care Home

Sutton Hall and Lodge care home in Sutton in Craven, North Yorkshire offers residents a welcoming home. Located a 10 minute journey from the two nearest town centres of Skipton and Keighley, the care home has 60 en-suite bedrooms. Caring, trained… Read more about Sutton Hall & Sutton Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 60 Rooms from £970 / week
The Limes

Scarborough Road, Driffield YO25 5DT 

9.5 58 reviews
"I find the staff so caring and professional. They are genuinely interested in the residents. We were stunned to know our 100 year old…"   Read all 58 reviews
Location Type Care Home

The Limes is a purpose-built residential care home designed to accommodate the needs of all their residents, which include residential care and specialist dementia care. Located near to the centre of Driffield town centre, offering many local shops and… Read more about The Limes

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • 97 Rooms from £935 / week
Oaktree Hall & Lodge

Bessingby, Bridlington YO16 4UH 

9.5 72 reviews
"My mother arrived in Oat Tree for respite in September 2024 after breaking her ankle in a fall and spending a number of weeks in…"   Read all 72 reviews
Location Type Care Home

Oaktree Hall & Lodge is a residential home providing specialist dementia care, day care facilities and respite care. The extended Georgian manor house is set within five acres of grounds, built on the edge of Bessingby village which lies on the outskirts… Read more about Oaktree Hall & Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 78 Rooms from £1,080 / week
Alpine Lodge

Alpine Road, Stocksbridge, Sheffield S36 1AD 

9.5 83 reviews
"My mother suffered with Alzheimer's and could no longer cope, living at home with care visits. She moved into Alpine Lodge, and was…"   Read all 83 reviews
Location Type Care Home

Welcome to Alpine Lodge in Stocksbridge, Sheffield, a purpose-built care home located in a peaceful and scenic area of Sheffield. Situated next door to is Stocksbridge Bowls Club where residents can enjoy a peaceful day out. Each of the 67 ensuite… Read more about Alpine Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • 67 Rooms from £945 / week
Foresters Lodge

46 St John's Avenue, Bridlington YO16 4NL 

9.5 28 reviews
"My wife did not want to end her life in a care home, but her health had deteriorated to such an extent that she needed full time nursing…"   Read all 28 reviews
Location Type Care Home

Foresters Lodge has a friendly, family atmosphere and provides nursing, residential and dementia care. The needs of their Residents are the priority of the well trained and friendly care staff. Their objective is to provide for the health and social… Read more about Foresters Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 69 Rooms from £1,009 / week
The Lawns Care Home

Ridsdale Street, Darlington DL1 4EG 

9.5 88 reviews
"The staff are very professional, and polite and showed nothing but more than love and compassion for my Mother throughout her short stay.…"   Read all 88 reviews
Location Type Care Home

The Lawns Residential Care Home is located close to the famous Darlington railway station, with the clock tower visible from the home, and is also close to local shops. The Lawns is a purpose built home which provides individual care for each resident,… Read more about The Lawns Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 62 Rooms from £1,050 / week
The Sycamores

Norton Road, Wakefield WF1 3PB 

9.4 47 reviews
"My mum has been in Sycamores for just 3 weeks and the care she is receiving has been excellent. So far I have nothing but praise for the…"   Read all 47 reviews
Location Type Care Home

The Sycamores care home in Wakefield provides comfort and high quality care in an inviting home. Caring, trained staff give individualised care and champion independence and personal choice. They encourage residents to socialise and participate… Read more about The Sycamores

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • Eating Disorders
  • 56 Rooms from £1,165 / week
Alexandra Court Care Centre

340 Southcoates Lane, Hull HU9 3TR 

9.1 46 reviews
"All staff have always got time for you and are always happy to help. Every time I visit my sister there is always a happy atmosphere on the…"   Read all 46 reviews
Location Type Care Home

Welcome to Alexandra Court in Hull a purpose-built care home located in Hull, close to the city centre. Each of the 72 ensuite bedrooms is furnished to the highest standard, offering residents the chance to enjoy pure comfort and tranquillity. At… Read more about Alexandra Court Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 84 Rooms from £1,055 / week
Rastrick Hall & Grange

Close Lea Avenue, Rastrick, Brighouse HD6 3DE 

9.1 56 reviews
"Entrance and exit security worked Staff were helpful and friendly and attentive to residents. The dayroom was peaceful and well…"   Read all 56 reviews
Location Type Care Home

Rastrick Hall & Grange in Brighouse has 79 en-suite bedrooms. Residents can enjoy arts and crafts, gardening, exercise classes, cinema nights etc. Trained, friendly staff deliver care with dignity. Meals provided have fresh, seasonal, and… Read more about Rastrick Hall & Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 79 Rooms from £1,205 / week
Highfield Care Centre

1 Leeds Road, Allerton Bywater, Castleford WF10 2DY 

9.0 44 reviews
"As a family, we are very happy with the care our family member has received. The staff are friendly and obviously care about the residents,…"   Read all 44 reviews
Location Type Care Home

Highfield Care Centre is a modern purpose-built care home with a large patio and garden area. Situated in the village of Allerton Bywater, Highfield Care Centre is offering care and support for older people. The ever-popular Highfield Care Centre… Read more about Highfield Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 88 Rooms from £1,200 / week
Maple Lodge Care Home

Low Hall Lane, Scotton, Catterick Garrison DL9 4LJ 

9.0 101 reviews
"everyone has been friendly, kind and always a smile. I have been very comfortable and well looked after.…"   Read all 101 reviews
Location Type Care Home

Maple Lodge Care Home is located on the edge of Scotton, a quiet village in the North Yorkshire countryside, just south of Richmond. The home is within reach of shops, amenities, public transport and the A1. This purpose-built care home provides nursing… Read more about Maple Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Substance Misuse
  • 60 Rooms from £1,000 / week
Maple Court Care Home

182 Barrowcliff Road, Scarborough YO12 6EY 

8.9 36 reviews
"All of the staff have been very kind to Mum and kept me informed whilst she has been poorly over the last few days. They recognised early…"   Read all 36 reviews
Location Type Care Home

Maple Court Care Home in Scarborough offers high-quality residential care as well as specialist dementia care and respite care. The home has 64 ensuite bedrooms and residents are encouraged to add personal touches to their rooms. Their staff do… Read more about Maple Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 64 Rooms from £1,160 / week

Highgate Care Services Ltd Reviews (1310)

9.5
Highgate Care Services Ltd has a Group Review Score of 9.5 (9.489) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Highgate Care Services Ltd must have a Review Score.

Overall Experience

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Review of

Figham House

from Rachel B (Daughter of Resident) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Figham for nearly 3 years. The care she has received throughout her stay has been fantastic. They have treated her as part of a family. I knew if I couldn't visit, they would look after her as well as I did. Having recent experienced their end of life care, I can say that
they went to great lengths to make Mum's last weeks as comfortable as possible and to support us as a family. From giving us space and time to be together as a family, to giving drinks and food whenever we needed it. All the staff were amazing. I can't thank them enough for all they did. It made a difficult time so much easier to cope with. Thank you all.

Reply from Paul Millar, Client Relations at Figham House

Thank you for taking the time to review our home at this difficult time. We are deeply saddened by the passing of your Mum and extend our heartfelt condolences to you, your family and your loved ones during this difficult time. Your Mum was a cherished member of our community, and we are grateful for the opportunity to have cared for her.


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Review of

Crystal Court

from Roger L (Husband of Resident) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

On our first visit, when we were first looking for a nursing home, we were impressed with the entrance which is very welcoming and, after a tour, we decided that we would be happy for my wife to be here. She is on the nursing dementia unit. There is significant continuity of staff on this unit which
is very important. The staff become familiar faces and develop a good understanding of each of their residents. The staff smile which to me is a definite positive, implying that they are happy with what they do. There is always a nurse on the unit. As a (daily) visitor I am made welcome. Management are readily accessible and are happy to discuss any issue and do listen to suggestions. I am always happy to recommend Crystal Court when asked by friends.

Reply from Paul Millar, Client Relations at Crystal Court

Thank you for taking the time to review us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.It is a pleasure to care for your Wife and your continued support means everything to us, and we can't wait to see you again on your next visit.


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Review of

The Elms Care Home

from Christopher D (Son of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The Elms Care Home in Louth for some 4-and-a-half years now, and what a handful I know she can be. My mother suffers from vascular dementia, in which I can honestly say is heart renching to see over time. All the staff have shown nothing but empathy, care, and even the
show of love towards her. All staff have made my visits extremely comforting and allowed myself to get closer and closer in her time there. Big love to all staff. Thank you xxx

Reply from Paul Millar, Client Relations at The Elms Care Home

Thank you so much for this wonderful review! We are incredibly proud of our staff and their dedication to providing compassionate and loving care. Knowing residents and their families feel supported and cared for is what makes our work so rewarding. Your kind words mean the world to us.


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Review of

Figham House

from J C (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum initially came for respite care however, she has settled in and is happy to be here. We are content knowing that she is safe and well cared for by professional, caring and kind staff. All the staff are kind and engaging with her, and she always looks well cared for and clean. She enjoys the food,
and we feel happy that she is encouraged to eat her meals with the other residents. She enjoys activities like going for a walk down the beck.

Reply from Paul Millar, Client Relations at Figham House

It is always great to hear words like caring, kind and engaging used to describe our staff. Thank you also for your positive comments regarding our home and team. It is our pleasure caring for your Mum here. We are so proud of our activities team, enriching the lives of all our residents.


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Review of

Figham House

from R B (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The care my dad has received at Figham House has been second to none. The staff are all incredible and you can see they genuinely care for the residents, it's very comforting knowing that Dad is safe, well looked after and most importantly happy.

Reply from Paul Millar, Client Relations at Figham House

Your feedback is invaluable to us. Knowing you and your dad are happy and that our care is making a difference is what motivates us to continue providing the best possible service. Thank you for your kind words!


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Review of

Priestley Care Home

from M H (Friend of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I have been to quite a few homes recently and this one is the best by far. The home is spotless the staff are brilliant. I went with a friend as her sister had gone in there she was very reluctant to go in to a home but she has settled amazingly. She said the staff are great and the food is good and
she is looked after brilliantly.

Reply from Paul Millar, Client Relations at Priestley Care Home

Thank you for your kind words and a fabulous review . We are delighted at how your friends sister has settled in . Your kind words are greatly appreciated and I will of course pass them on to the Priestley Family


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Review of

Maple Court Care Home

from L K (Granddaughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Everyone was very friendly and helpful when my Grandmother first moved into the home at the end of last year. They made her feel very welcome and were very reassuring.
The carers I have come into contact with are always incredible and since she has moved in she is looking so much healthier, eating
well and is getting around more with their support.
They have recently started trying to get the residents to partake in more activities which is lovely. I think if they could have an outdoor area that was accessible to them if they wanted to sit outside with family would be great.
There have been days where I will try to visit after I have finished work and after the residents tea time but on a few of those occasions there is no one there to let you in the building (very aware that it will be a busy time for the carers and there is no one at fault). Maybe making sure someone has a phone to hand so that people can get in touch would be helpful in those instances.

Reply from Paul Millar, Client Relations at Maple Court Care Home

Thank you for taking the time to review our Home and recognising the great work the Maple Court team put in . All feedback is welcomed and allows us to continually develop our service . Your kind words are greatly appreciated and I will of course pass them on to the Home team .


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Review of

Figham House

from Chloe B (Partner of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Cared for my partners grandmother, all so lovely and welcoming. All the carers had caring relationships with all the patients including my partners grandmother. So attentive and treat each resident as if they were family. Even in my partners grandmothers last hours, carers were not only looking after
her every need, making sure she was comfortable but also employees involved in her care rang the home on their days off to see how she was. When we visited, the carers always asked if we wanted anything. They were also so kind about my son who was born prematurely, they were always asking my mother in law for updates on my son and when he was finally able to meet his great grandma, the carers were so glad to see him which to me showed how much they listen to not only their residents but the relatives and are so involved with the care they do. She has now passed but she was so well taken care of and they assured us they will always be there to support. Amazing

Reply from Paul Millar, Client Relations at Figham House

Please accept our condolences for the loss of your partners grandmother . Your recognition of the great work that goes on at Figham House is greatly appreciated and I wil of course pass them on to the Figham family .


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Review of

Figham House

from Karen J (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

All the staff at Figham House gave my mother and our family amazing care during the years she was a resident but especially during the last few weeks of her life. They were all compassionate and caring. Nothing was too much trouble for them, they looked after us all physically and emotionally and it
was apparent that they all cared for our mum, very much. During this time we visited day and night, and I noticed that their care was great with all the other residents too.
The end of life care they gave our mum and the support they gave our family was second to none and I would not hesitate to recommend Figham House to anyone looking for excellent care for their loved one

Reply from Paul Millar, Client Relations at Figham House

Please accept our condolences for the loss of your Mum. Thank you for the recognition of the Figham House team. We're very proud of them but it is always nice to hear someone else say it.


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Review of

Crystal Court

from B A (Husband of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My first experience in reviewing this care home proved to be good. Most prominent was the three levels of care and the segregation of the units for the residents. After further experience, some areas of care have proved to be better than expected, whilst others are still good.

Reply from Paul Millar, Client Relations at Crystal Court

Thank you for taking the time to review our home and recognising the high standards of care provided. Your kind words are greatly appreciated and I will of course pass them on to the Crystal Court team


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Review of

Oaktree Hall & Lodge

from Amanda S (Daughter of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother was very reluctant to go into residential care, although it was evident she needed to for quite a while. On the day my mother was admitted to Oaktree, she was treated exceptionally well from the minute we arrived. Within 15 minutes, she was smiling and told me to leave as she was happy.
She
has partaken in the activities and spoke about them when I visited. Since moving in permanently, she is happy, looks better than she has for a long time, her general health has improved and she is well nourished.
All of the staff are friendly and helpful and finally, I can sleep knowing she is safe and looked after.

Reply from Paul Millar, Client Relations at Oaktree Hall & Lodge

Thank you so much for your wonderful review and kind words about Oaktree Hall & Lodge ! We're thrilled to hear that you and your Mum are having such a positive experience with us. It's always rewarding to know we're making a difference, and we appreciate you taking the time to share your feedback.


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Review of

Rastrick Hall & Grange

from Neil L (Relative of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Entrance and exit security worked
Staff were helpful and friendly and attentive to residents.
The dayroom was peaceful and well staffed.
The bedroom was clean, and adequately sized.
The home was warm throughout and my relative says that she enjoys the food.

Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for taking the time to review our home and recognising the hard work that goes into making Rastrick Hall & Grange a great place to live .


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Review of

Rastrick Hall & Grange

from Brenda Y (Daughter-in-law of Resident) published on 9 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Staff always happy and helpful and friendly.
Staff interact well with all residents.

Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Thank you for taking the time to review our home and recognising the excellent Rastrick Staff team . We're very proud of them .Your kind words are greatly appreciated and I will of course pass them on to the team .


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Review of

Crystal Court

from Marina M (Wife of Resident) published on 9 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Very happy with Crystal Court. All staff are professional and very friendly with residents and visitors. My husband is always well looked after and the staff interact with the residents and visitors.

Reply from Paul Millar, Client Relations at Crystal Court

Thank you so much for taking the time to share your positive experience. We're so glad to hear that your husband is happy and well cared forWe're thrilled to hear that our staff have made such a positive impact. We are so proud to have them on our team."


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Review of

Sutton Hall & Sutton Lodge

from J K (Daughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum used Sutton Hall&Lodge for 2 weeks respite because my dad was ill and he is her carer.
Mum was reluctant to go but really enjoyed herself there, the staff were great, very friendly and attentive.
My mum has said since she came home that if she had to go again into respite she hopes she could
go there again.

Reply from Paul Millar, Client Relations at Sutton Hall & Sutton Lodge

Thank you for sharing your positive experience. We hope to have the pleasure of welcoming you and your family back again soon.


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Review of

The Grange Care Home

from Susan R (Daughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Mam was referred to The Grange Care Home after being hospitalised. It had become apparent that she was no longer capable of looking after herself. The staff at The Grange have made her so welcome and the attention to detail for personal care is 100%. The staff and management are so friendly and pleasant,
always smiling and creating a lovely atmosphere in the home. They are also always available to answer any questions family members may have. The rooms and facilities are very clean and the home has plenty of well-organised rooms for residents and their visitors to relax. The food is excellent, with plenty of choice and drinks are always available. There are regular activities and sometimes live singers. All in all, I can now sleep at night, knowing that Mam is safe and secure and coming to no harm.

Reply from Paul Millar, Client Relations at The Grange Care Home

Thank you so much for your kind words and 5-star rating! We're so pleased to hear that your Mum is happy with the care and support they're receiving.


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Review of

Priestley Care Home

from D B (Brother of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Very helpful and caring

Reply from Paul Millar, Marketing Manager at Priestley Care Home

We are so pleased to hear that your brother is happy and well cared for. We appreciate you taking the time to share your positive experience with us .


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Review of

Rastrick Hall & Grange

from Victoria F (Granddaughter of Resident) published on 7 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Nice, caring staff. My nanna is fed well and seems happy in herself.

Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you so much for your kind words and for taking the time to share your feedback. We are so pleased to hear that your Nana is well looked after and that you are happy with her care. It means a great deal to us that families feel confident and reassured about their loved one's well-being


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Review of

Rastrick Hall & Grange

from L L (Son of Resident) published on 7 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My Dad has settled in brilliantly, coming up to almost twelve months since he moved in. It's a huge relief for me knowing my Dads needs are being met. He is happy which is clear for me to see through him showing his funny personality and he has bonded well with staff, particularly the deputy managers.

Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for your lovely review! We are delighted to hear that you and your family are happy with the care and support we provide. We are committed to providing the highest standards of care and will continue to strive for excellence.


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Review of

Rastrick Hall & Grange

from George B (Resident) published on 4 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Good carings

Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course pass them on to the home team.


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Frequently Asked Questions about Highgate Care Services Ltd

How many Care Homes does Highgate Care Services Ltd own?

Highgate Care Services Ltd own 23 Care Homes.

Which Highgate Care Services Ltd Care Homes have the highest review score?

Cantley Grange, Cranswick Lodge & The Elms Care Home have the highest review score.