Care Homes Owned by Highgate Care Services Ltd

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Highgate Care Services Ltd
Highgate Care has care homes in Yorkshire, North Lincolnshire and the North East.

All staff have training and support with additional training and professional qualifications, where required, to ensure they can offer a high level of care to care home residents.

Staff provide a healthy, tasty, nutritious and balanced diet for all residents. ??Residents are asked about their food preferences, as well as their cultural, religious or health needs.

Residents can enjoy activities such as trips out as well as indoor activities and   entertainment.

Highgate Care Services Ltd Locations (23)

 

23 Care Homes owned by Highgate Care Services Ltd

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Cantley Grange

St Wilfreds Road, Cantley, Doncaster DN4 6AH 

9.9 49 reviews
"Whenever I visit my sister and sister in law who are in rooms next to one another I find the staff to be very professional very kind and…"   Read all 49 reviews
Location Type Care Home

Welcome to Cantley Grange in Doncaster a modern and purpose-built care home, just off St Wilfrid's Road in Doncaster. At Cantley Grange, the care team pride themselves on making sure residents enjoy the pleasant living environment and relaxed atmosphere.… Read more about Cantley Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 40 Rooms from £1,110 / week
Crystal Court

Pannal Green, Pannal, Harrogate HG3 1LH 

9.8 56 reviews
"My mother moved to Crystal Court from another care home. Each time we have visited the staff have been very welcoming and reassuring. My…"   Read all 56 reviews
Location Type Care Home

Crystal Court in Harrogate is a purpose-built care home located in the pretty village of Pannal in Harrogate. It is just 2.9 miles from the Valley Gardens, where residents can enjoy the relaxing atmosphere and peaceful surroundings. Each of the 68… Read more about Crystal Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 68 Rooms from £1,540 / week
Cranswick Lodge

15 Hobman Lane, Cranswick, Driffield YO25 9PE 

9.7 52 reviews
"After a tough decision regarding my parents-in-law, to had to reside with them in a care home. The hard part was making a decision that…"   Read all 52 reviews
Location Type Care Home

Nestled in the charming village of Hutton Cranswick, just outside Driffield, Cranswick Lodge is a gem among care homes. Built in the 1920s, this well-presented residence exudes timeless charm, retaining many of its original features. Surrounded by… Read more about Cranswick Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 48 Rooms from £975 / week
Clipstone Hall & Lodge

Mansfield Road, Clipstone, Mansfield NG21 9FL 

9.7 73 reviews
"The staff are very proficient and extremely caring. Whenever my father has an issue they are quick to notify me. My father's needs are very…"   Read all 73 reviews
Location Type Care Home

Welcome to Clipstone Hall & Lodge Care Home, located in the small ex-mining village of Clipstone. The purpose-built home is situated in the shadow of the Grade II listed colliery headstocks and just a short drive from Mansfield. Each of the 74 ensuite… Read more about Clipstone Hall & Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • 90 Rooms from £1,110 / week
York House

Old Bank Road, Earlsheaton, Dewsbury WF12 7AH 

9.7 36 reviews
"I cannot fault anything. Friendly, helpful and really made my mum feel welcome and at home. The manager is knowledgeable, and the…"   Read all 36 reviews
Location Type Care Home

York House care home in Dewsbury, West Riding of Yorkshire offers care home resident a welcoming home. Located a five-minute journey from the town’s centre, the care home has 36 ensuite bedrooms. Trained caring staff give people the care and… Read more about York House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • 36 Rooms from £1,145 / week
The Grange Care Home

Whinbush Way, Darlington DL1 3PT 

9.7 110 reviews
"My brother has been in The Grange Care Home nearly a year. He's had excellent care. The care that the management and staff have given him…"   Read all 110 reviews
Location Type Care Home

The Grange Residential Care Home is dedicated to offering both residential and dementia care. This modern facility has seventy-four bedrooms, with some suitable for people with mobility issues, and is always well-staffed to ensure that residents can… Read more about The Grange Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 74 Rooms from £1,050 / week
The Hawthornes

Mill Lane, Bradford Road, Birkenshaw, Bradford BD11 2AP 

9.6 70 reviews
"My sister has been a resident at Hawthornes Birkenshaw for 8 weeks now. During that time I have found her well cared for. Staff are very…"   Read all 70 reviews
Location Type Care Home

Welcome to The Hawthornes Care Home, located in Birkenshaw a small village located between Bradford and Leeds. Birkenshaw’s well-kept and elevated position ensures surprisingly green views and is easily accessible from the M62 and within easy reach of… Read more about The Hawthornes

  • Care Provided
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms from £1,090 / week
Figham House

Figham Road, Beverley HU17 0PH 

9.6 38 reviews
"Mum has been in for nearly a year and she is now settled and happy in her home. She is cared for very well and the staff are great with…"   Read all 38 reviews
Location Type Care Home

Figham House is located on the outskirts of the historical town of Beverley and offers high-quality residential care. Each of the 53 bedrooms is furnished to the highest standard. At Figham House independence and choice is prioritised and residents… Read more about Figham House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 63 Rooms from £1,165 / week
The Sycamores

Norton Road, Wakefield WF1 3PB 

9.6 46 reviews
"My mum has been in Sycamores for just 3 weeks and the care she is receiving has been excellent. So far I have nothing but praise for the…"   Read all 46 reviews
Location Type Care Home

The Sycamores care home in Wakefield provides comfort and high quality care in an inviting home. Caring, trained staff give individualised care and champion independence and personal choice. They encourage residents to socialise and participate… Read more about The Sycamores

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • Eating Disorders
  • 56 Rooms from £1,165 / week
The Elms Care Home

Elm Drive, Louth LN11 0DE 

9.6 37 reviews
"I feel very confident that Dad is receiving the best possible care. I do not worry about his needs being met. The staff are approachable…"   Read all 37 reviews
Location Type Care Home

The Elms Care Home is located in Louth and is close to amenities, shops, public transport and motorway links. The local shopping centre can be found less than a mile away. This care home is a period house with a purpose built care unit, providing… Read more about The Elms Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 86 Rooms from £1,080 / week
Priestley Care Home

Market Street, Birstall, Batley WF17 9EN 

9.6 51 reviews
"My son 2 years ago, knocked on Priestley Care Home's door, for that is what it is to me, a home, ever since. I am cared for, warm and…"   Read all 51 reviews
Location Type Care Home

Priestley Care Home in Birstall offers high-quality residential care as well as respite care. There are 40 ensuite bedrooms and residents are encouraged to decorate their rooms with personal items so it feels like home to them. There is a beauty salon… Read more about Priestley Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 40 Rooms from £1,055 / week
The Limes

Scarborough Road, Driffield YO25 5DT 

9.5 58 reviews
"I find the staff so caring and professional. They are genuinely interested in the residents. We were stunned to know our 100 year old…"   Read all 58 reviews
Location Type Care Home

The Limes is a purpose-built residential care home designed to accommodate the needs of all their residents, which include residential care and specialist dementia care. Located near to the centre of Driffield town centre, offering many local shops and… Read more about The Limes

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • 97 Rooms from £975 / week
Sutton Hall & Sutton Lodge

Cornmill Walk, off Sutton Lane, Sutton in Craven, Keighley BD20 7EN 

9.5 48 reviews
"My uncle is cared for by fantastic people in a very pleasant environment. The staff are friendly, kind, fun and very caring. The…"   Read all 48 reviews
Location Type Care Home

Sutton Hall and Lodge care home in Sutton in Craven, North Yorkshire offers residents a welcoming home. Located a 10 minute journey from the two nearest town centres of Skipton and Keighley, the care home has 60 en-suite bedrooms. Caring, trained… Read more about Sutton Hall & Sutton Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 60 Rooms from £970 / week
Alpine Lodge

Alpine Road, Stocksbridge, Sheffield S36 1AD 

9.5 83 reviews
"My mother suffered with Alzheimer's and could no longer cope, living at home with care visits. She moved into Alpine Lodge, and was…"   Read all 83 reviews
Location Type Care Home

Welcome to Alpine Lodge in Stocksbridge, Sheffield, a purpose-built care home located in a peaceful and scenic area of Sheffield. Situated next door to is Stocksbridge Bowls Club where residents can enjoy a peaceful day out. Each of the 67 ensuite… Read more about Alpine Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • 67 Rooms from £945 / week
The Lawns Care Home

Ridsdale Street, Darlington DL1 4EG 

9.5 88 reviews
"The staff are very professional, and polite and showed nothing but more than love and compassion for my Mother throughout her short stay.…"   Read all 88 reviews
Location Type Care Home

The Lawns Residential Care Home is located close to the famous Darlington railway station, with the clock tower visible from the home, and is also close to local shops. The Lawns is a purpose built home which provides individual care for each resident,… Read more about The Lawns Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 62 Rooms from £950 / week
Oaktree Hall & Lodge

Bessingby, Bridlington YO16 4UH 

9.5 70 reviews
"My husband was in Oaktree Lodge for 3 years up to passing away. I cannot praise it enough, the care he was given, it was excellent and he…"   Read all 70 reviews
Location Type Care Home

Oaktree Hall & Lodge is a residential home providing specialist dementia care, day care facilities and respite care. The extended Georgian manor house is set within five acres of grounds, built on the edge of Bessingby village which lies on the outskirts… Read more about Oaktree Hall & Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 78 Rooms from £1,080 / week
Foresters Lodge

46 St John's Avenue, Bridlington YO16 4NL 

9.5 28 reviews
"My wife did not want to end her life in a care home, but her health had deteriorated to such an extent that she needed full time nursing…"   Read all 28 reviews
Location Type Care Home

Foresters Lodge has a friendly, family atmosphere and provides nursing, residential and dementia care. The needs of their Residents are the priority of the well trained and friendly care staff. Their objective is to provide for the health and social… Read more about Foresters Lodge

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 69 Rooms from £920 / week
Springfield Manor Care Home

Godwin Way, Stoke-on-Trent ST4 6JP 

9.3 8 reviews
"I have every confidence that my wife is receiving excellent care. She is safe, comfortable, calm and yes, well looked after. All the staff…"   Read all 8 reviews
Location Type Care Home

Springfield Manor Care Home, part of the Highgate Care group, is dedicated to providing compassionate, high-quality care tailored to meet the unique needs of each resident. The contemporary care home is conveniently located near Royal Stoke University… Read more about Springfield Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 74 Rooms from £1,300 / week
Alexandra Court Care Centre

340 Southcoates Lane, Hull HU9 3TR 

9.2 46 reviews
"All staff have always got time for you and are always happy to help. Every time I visit my sister there is always a happy atmosphere on the…"   Read all 46 reviews
Location Type Care Home

Welcome to Alexandra Court in Hull a purpose-built care home located in Hull. Just 2.3 miles from the city centre. Each of the 72 ensuite bedrooms is furnished to the highest standard, offering residents the chance to enjoy pure comfort and tranquillity.… Read more about Alexandra Court Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 84 Rooms from £1,055 / week
Maple Lodge Care Home

Low Hall Lane, Scotton, Catterick Garrison DL9 4LJ 

9.0 100 reviews
"everyone has been friendly, kind and always a smile. I have been very comfortable and well looked after.…"   Read all 100 reviews
Location Type Care Home

Maple Lodge Care Home is located on the edge of Scotton, a quiet village in the North Yorkshire countryside, just south of Richmond. The home is within reach of shops, amenities, public transport and the A1. This purpose-built care home provides nursing… Read more about Maple Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Substance Misuse
  • 60 Rooms from £1,000 / week
Maple Court Care Home

182 Barrowcliff Road, Scarborough YO12 6EY 

8.9 35 reviews
"All of the staff have been very kind to Mum and kept me informed whilst she has been poorly over the last few days. They recognised early…"   Read all 35 reviews
Location Type Care Home

Maple Court Care Home in Scarborough offers high-quality residential care as well as specialist dementia care and respite care. The home has 64 ensuite bedrooms and residents are encouraged to add personal touches to their rooms. Their staff do… Read more about Maple Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 64 Rooms from £1,160 / week
Highfield Care Centre

1 Leeds Road, Allerton Bywater, Castleford WF10 2DY 

8.9 43 reviews
"As a family, we are very happy with the care our family member has received. The staff are friendly and obviously care about the residents,…"   Read all 43 reviews
Location Type Care Home

Castleford Care Home – Highfield Care Centre in West Yorkshire offers high-quality residential care. Situated in the village of Allerton Bywater, Highfield Care Centre is a purpose-built facility offering care and support for older people. There… Read more about Highfield Care Centre

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Sensory Impairment
  • 88 Rooms from £1,090 / week
Rastrick Hall & Grange

Close Lea Avenue, Rastrick, Brighouse HD6 3DE 

8.2 44 reviews
"Both myself and our four sons agree that we are very satisfied with the care and treatment of my wife and their mothers. She is treated…"   Read all 44 reviews
Location Type Care Home

Rastrick Hall & Grange in Brighouse has 79 en-suite bedrooms. Residents can enjoy arts and crafts, gardening, exercise classes, cinema nights etc. Trained, friendly staff deliver care with dignity. Meals provided have fresh, seasonal, and… Read more about Rastrick Hall & Grange

  • Care Provided
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Eating Disorders
  • Substance Misuse
  • 79 Rooms from £1,095 / week

Highgate Care Services Ltd Reviews (1269)

9.4
Highgate Care Services Ltd has a Group Review Score of 9.4 (9.434) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Highgate Care Services Ltd must have a Review Score.

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Review of

Cantley Grange

from Maureen A (Sister of Resident) published on 19 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit my sister and sister in law who are in rooms next to one another I find the staff to be very professional very kind and always polite, even under difficult circumstances. How they keep the smile on their faces sometimes I'll never know. No grumbles from me at all just many thanks for
the care they give.

Reply from Paul Millar, Marketing Manager at Cantley Grange

Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Cantley Grange family.


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Review of

Crystal Court

from A T (Daughter of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Crystal Court from another care home. Each time we have visited the staff have been very welcoming and reassuring. My mum looks very well cared for and clean and happy. She has dementia but seem calm. Her room and the general areas are spotless. An activities lady introduced herself
and was doing creative things with residents. We are pleased all round.

Reply from Paul Millar, Client Relations at Crystal Court

Thank you for choosing Crystal Court Care Home. Your kind words are much appreciated and I will of course pass them on to the Crystal Court team.


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Review of

Alpine Lodge

from Jerry I (Son of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother suffered with Alzheimer's and could no longer cope, living at home with care visits. She moved into Alpine Lodge, and was immediately made to feel welcome and comfortable.
Her care has been exemplary. Daily care was tremendous and the activities were a really brought a smile to her face
albeit fleetingly.
Sadly, she passed earlier this week. The staff were fabulous and carried out her wishes with regard to end of life care.
I can wholeheartedly recommend Alpine Lodge. Thank you for caring.

Reply from Paul Millar, Client Relations at Alpine Lodge

Thank you for taking the time to review our home at this diffculty time . It was a pleasure to care for your Mum and she is sadly missed by all at Alpine Lodge ,Please accept our sincere condolences for your loss . Your kind words will of course be passed on to the team .


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Review of

Alpine Lodge

from Edward I (Son of Resident) published on 18 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum had to enter care due to the progression of Alzheimer's disease.
The staff have been excellent providing a caring, supportive and safe place for her. She was well looked after, great activities and the whole team supportive both to her and me during her stay.

Reply from Paul Millar, Client Relations at Alpine Lodge

Thank you for taking the time to review our home at this diffculty time . It was a pleasure to care for your Mum and she is sadly missed by all at Alpine Lodge ,Please accept our sincere condolences for your loss . Your kind words will of course be passed on to the team .


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Review of

Maple Lodge Care Home

from Peter W (Son of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been in this care home for just over one
year now she is very happy and settled which puts my mind at rest.
The staff and carers are very attentive to my mum's needs and I can tell she is happy and well cared for.
There is a high standard of care and as my mum says" they always go
the extra mile"
The manager and deputy manager are always willing to assist in any matters

Reply from Bianca Pavel, Manager at Maple Lodge Care Home

Thank you so much for your kind words. It is a pleasure looking after your mother.


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Review of

Maple Lodge Care Home

from A N (Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My comments are very much to the point, I have found all staff and hierarchy professional and all go with a good review. I have great respect from all staff and it makes life much easier and enjoyable.

Reply from Bianca Pavel, Manager at Maple Lodge Care Home

Thank you for your kind words. It is a pleasure having you with us and I am glad we are providing you with the support you currently need.


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Review of

Maple Lodge Care Home

from A D (Friend of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Excellent service given to my friend & I would recommend this care to anyone.
Friendly, polite, courtious, nothing is to much trouble.

Reply from Bianca Pavel, Manager at Maple Lodge Care Home

Thank you for your kind words. It is a pleasure looking after your friend and have you visiting the home.


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Review of

Maple Lodge Care Home

from J P (Son of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff good and communicative. They take good care of my Mum and are understanding of her challenges and needs. They keep in good contact with me despite me living abroad. A shout out to the manager and another member of staff for going above and beyond for my Mum.

Reply from Bianca Pavel, Manager at Maple Lodge Care Home

Thank you for your kind words , it is a pleasure looking after your mother.


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Review of

Maple Lodge Care Home

from N M (Daughter of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Maple Lodge since September and we are happy with the care she is receiving. The staff are extremely friendly and supportive, always very welcoming and smiling. We felt the initial induction was very informative and helped us to understand how the care system works. As we live several
hours away it was a lovely touch on her birthday when they sent us pictures of them celebrating with her on her special day.

Reply from Bianca Pavel, Manager at Maple Lodge Care Home

Thank you for your kind words. I am happy to see that we could bring some happy moments to you and your family.


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Review of

Maple Lodge Care Home

from E D (Wife of Resident) published on 17 March 2025
Overall Experience  Overall Experience 3.0 out of 5

My husband is generally well cared for + responds to staff better than he does to me. He does not really speak to me so I am unsure how he feels. I am kept informed if he falls etc. Staff greet me in a helpful, friendly manner but are sometimes busy / not available when I look for them.
New carpets
being fitted in corridors so the appearance is better.

Reply from Bianca Pavel, Manager at Maple Lodge Care Home

Thank you for your kind words . I t is a pleasure looking after your husband and it is always lovely to see you when you visit.


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Review of

Maple Lodge Care Home

from J J (Aunt of Resident) published on 17 March 2025
Overall Experience  Overall Experience 4.0 out of 5

My nephew receiving good care. He is having various therapies as requested. There are activities etc.
In a nice quiet setting.

Reply from Bianca Pavel, Manager at Maple Lodge Care Home

Thank you for your kind words. It is a pleasure looking after your nephew.


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Review of

Maple Lodge Care Home

from J S (Wife of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

From the time my husband went to Maple Lodge Care Home, the staff have been great. They are very caring and understand my husbands condition and help in any way they can. They are having new carpet fitted which as to be done a bit at a time, as they try not upset the residents.

Reply from Bianca Pavel, Manager at Maple Lodge Care Home

Thank you for your kind words. It is a pleasure looking after your husband.


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Review of

Maple Lodge Care Home

from Tracy Y (Daughter of Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mam was admitted at the end of November 2024. She died in the home on the 3rd February 2025. She had delirium, a very challenging condition and the prognosis was never going to be good. She settled in Maple Lodge and loved her room. The staff were really kind and caring and my mam got on with them
soo well. When end of life came the staff supported me really well and couldn't have been kinder. I would have found it hard to have done it without them. Thank you soo much.

Reply from Bianca Pavel, Manager at Maple Lodge Care Home

Thank you for your kind words. It was a pleasure looking after your mother and having you in the home visiting.


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Review of

Maple Lodge Care Home

from G W (Resident) published on 17 March 2025
Overall Experience  Overall Experience 5.0 out of 5

everyone has been friendly, kind and always a smile.
I have been very comfortable and well looked after.

Reply from Bianca Pavel, Manager at Maple Lodge Care Home

Thank you for your kind words. It was a pleasure looking after you.


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Review of

Maple Lodge Care Home

from C M (Son of Resident) published on 17 March 2025
Overall Experience  Overall Experience 4.0 out of 5

Called in for a visit late morning and though the staff were busy, there was an atmosphere of peace and calm. The home was clean and tidy but with a lived-in feel senior staff were friendly and welcoming, making time for a chat.

Reply from Bianca Pavel, Manager at Maple Lodge Care Home

Thank you for your kind words. It is always lovely seeing you when you visit.


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Review of

The Sycamores

from Carol S (Daughter of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Sycamores for just 3 weeks and the care she is receiving has been excellent. So far I have nothing but praise for the care staff. Plus mum has settled in well and loves the staff.

Reply from Paul Millar, Marketing Manager at The Sycamores

Thank you for choosing The Sycamores for Mums care . We are delighted that she has settled in so well. Your kind words are greatly appreciated and I will of course pass them on to the home team .


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Review of

Crystal Court

from Peter W (Son of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Right from the first visit the management and staff were thoughtful and caring. We were shown a lovely room in the new wing and immediately knew it would be right for Mum. (We also looked at an older room and there was absolutely nothing wrong with it). Mum was discharged from hospital to Crystal Court
as a resident and immediately settled in, enjoying the food, activities and companionship. In fact I can honestly say I hadn't seen Mum enjoying herself so much for a long time.Sadly after a few weeks Mum was taken ill again and passed away. The day she was taken ill she was immediately looked after and transported to hospital and after she passed the management of Crystal Court showed compassion and allowed us time to collect her things from her room.This was the second time our relatives have lived at Crystal Court and I wouldn't hesitate to recommend the care home to someone looking for a place for loved ones.Thank you all at Crystal Court, including the residents who welcomed Mum!

Reply from Paul Millar, Client Relations at Crystal Court

Thank you for taking the time to review our home . We are deeply sorry for the loss of your Mum and she is missed by all . Your kind words are greatly appreciated and I will of course pass them onto the Crystal Court family .


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Review of

Clipstone Hall & Lodge

from Jenny T (Friend of Resident) published on 12 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I am sure my friend feels very safe in the home which is very satisfying.

Reply from Paul Millar, Client Relations at Clipstone Hall & Lodge

Thanks you for taking the time to review our home . Your kind words are greatly appreciated and I will fo course pass them on to the home .


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Review of

The Hawthornes

from Glynis P (Sister of Resident) published on 10 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident at Hawthornes Birkenshaw for 8 weeks now. During that time I have found her well cared for. Staff are very friendly, obliging and professional. She is enjoying having company and feels happy and content. Her room is lovely and she enjoys the meals so much she has put some
of her weight back on. She keeps telling me how much she likes the Hawthornes. I am so happy for her and glad she feels so settled.

Reply from Paul Millar, Marketing Manager at The Hawthornes

Thank you for choosing our home for your sisters care . We are delighted at how she has settled in . Your kind words are greatly appreciated and I will of course pass them on to The Hawthornes family.


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Review of

The Hawthornes

from Joyce W (Respite Resident) published on 7 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I found my stay at The Hawthornes in February 2025 excellent. The staff were on hand whenever I needed them, they treated me with care and consideration. I could not have asked for more.

Reply from Paul Millar, Marketing Manager at The Hawthornes

Thank you for choosing The Hawthornes for your recent stay . It was a privilege to care for you. Your kind words are appreciated and I will of course pass them onto the home team .


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Frequently Asked Questions about Highgate Care Services Ltd

How many Care Homes does Highgate Care Services Ltd own?

Highgate Care Services Ltd own 23 Care Homes.

Which Highgate Care Services Ltd Care Homes have the highest review score?

Cantley Grange, Crystal Court & Cranswick Lodge have the highest review score.