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Care Homes Owned by Ashall Care Ltd

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Ashall Care Ltd
Ashall Care has a team of trained, friendly staff who have been caring for generations.

The care group operates Farthings Residential Care Home near Retford, which is a 22-bed care home in West Drayton, near Retford.

Staff encourage residents to enjoy the life they have always enjoyed. Staff are responsive to the needs of the individual.

The care offered is designed to help people continue living a normal life, but with help on hand when they need it.

Respite care and dementia care is also offered by the care group.

Ashall Care Ltd Locations (2)

 

2 Care Homes owned by Ashall Care Ltd

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Barnby Court Care Home

Great North Road, Barnby Moor, Retford DN22 8QS 

9.6 133 reviews
"My nan came in after she broke her wrist and damaged her elbow from a fall. She has been extremely well looked after and cared for. All…"   Read all 133 reviews
Location Type Care Home

Barnby Court Care Home is an award winning family-run care home who genuinely care. The dedicated and long-serving team of friendly carers are tirelessly committed to the wellbeing and happiness of residents' lives. Barnby Court is a small home with… Read more about Barnby Court Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 25 Rooms from £1,000 / week
Farthings Residential Care Home

Old London Road, West Drayton, Retford DN22 8ED 

9.2 26 reviews
"Caring and compassionate staff who work hard to ensure the dignity of their guests. This relates to all members of the team cleaners,…"   Read all 26 reviews
Location Type Care Home

Farthings Residential Care Home has farmhouse origins and is a small family run care home. There is a skilled and friendly team passionate to deliver professional and respectful person-centred care for older people. The Home is also able to offer care… Read more about Farthings Residential Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 22 Rooms from £1,100 / week

Ashall Care Ltd Reviews (159)

9.4
Ashall Care Ltd has a Group Review Score of 9.4 (9.405) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Ashall Care Ltd must have a Review Score.

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Review of

Farthings Residential Care Home

from Elspeth M (Daughter of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care that Mum is getting at Farthings - as is she! My brothers and I had heard good word-of-mouth reports of the home when she initially needed short-term respite care and count ourselves very fortunate that she has been able to continue with longer-term care as needed. The
carers are great and so supportive and friendly. The manager and deputy manager have always been responsive whenever I've been in touch about anything. Mum's room really feels like home with her favourite pictures up and some key bits of furniture and it's great to visit her there. The activities programme is varied and well thought out and the parties are really fun too!

Reply from Lynne Fardell-Wain, Registered Manager at Farthings Residential Care Home

Thank you so much for your lovely words we love caring for your mum and we learn something from her every day! We look forward to many more years with her and enjoying your family visits too. Many thanks again.


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Review of

Farthings Residential Care Home

from Lindsey B (Daughter of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Farthings is a lovely residential care home and my mum has settled in there well. She's been there for two years. Her room is adequate for her current needs and is kept clean and tidy. The building is a converted farmhouse and retains many of its original characters. This helps create a homely feel
as opposed to purpose-built facilities. However, it creates some issues in terms of lack of storage space etc.
The care staff are amazing which is reflected in her care. They treat my mum with kindness and dignity. Any issues raised with care staff are dealt with promptly and effectively within their remit. Management staff sometimes be unavailable in person, but emails and other messaging are generally dealt with in a reasonable amount of time. Records could be improved and care plans are often not completed on time but reflect my mum's needs.
Food and drink are ample and good variety available for residents. All of which is prepared and cooked on site.
I would recommend this care home.

Reply from Lynne Fardell-Wain, Registered Manager at Farthings Residential Care Home

Thank you so much for your review it's great to hear you feel Mum is well cared for I agree the care staff are amazing! I appreciate your words and take on board your comments around our availability and care plans and aim to ensure this improves in the future. We certainly love caring for Mum. She is a true pleasure to have with us.


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Review of

Farthings Residential Care Home

from Yvonne C (Daughter of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring environment for my mum. It's getting harder to have an idea of some things such as facilities and activities. As my mum's dementia worsens, she cannot remember if she has participated in activities even if I ask her about displays of work on the wall. Nowadays Mum can be agitated and grumpy
at times. It is good to know that the staff are aware that behind these moods caused by dementia that there is a nice lady.

Reply from Lynne Fardell-Wain, Registered Manager at Farthings Residential Care Home

Thanks for your lovely words, we think the world of Mum and love having her with and she makes a wonderful contribution to the wall displays, a top crafter and creator! Dementia is a cruel disease but we are proud to be able to support Mum through her difficult times here at Farthings.


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Review of

Farthings Residential Care Home

from C B (Daughter of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My 84-year-old mum has been a resident at Farthings for 20 months. She has settled well and seems to enjoy living there. The staff are very friendly, supportive and helpful. The home feels very homely, like home from home. Mum's room is in adequate for her needs, we did have an issue with boxes of pads
being stored in there, mentioned this to Management and it was eventually sorted. Not keen on the ramp at the front of the building, it feels quite steep when trying to get Mum in and out of the building, but I understand that this is being replaced. Various activities take place during the week and we did have a trip to the theatre earlier this year which Mum enjoyed. The home is in a very peaceful village.

Reply from Lynne Fardell-Wain, Registered Manager at Farthings Residential Care Home

Thank you for taking the time to send your review and such lovely words, we enjoy caring for your mum and she certainly keeps us smiling! You're right the ramp at the front is being updated and we look forward to that improvement soon.


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Review of

Farthings Residential Care Home

from I B (Son of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring and compassionate staff who work hard to ensure the dignity of their guests. This relates to all members of the team cleaners, hairdressers, activity manager, cooks, carers etc. All this makes for a family environment which is respectful of the range of challenges the mixed guest group presents
with. Visitors are made to feel welcome and included.

Reply from Lynne Fardell-Wain, Registered Manager at Farthings Residential Care Home

Thank you for your kind words, we really appreciate your feedback ...we love to welcome everyone through our door families and friends alike here at Farthings.


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Review of

Barnby Court Care Home

from M B (Resident) published on 27 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Was really welcomed into the home. I really found that nothing was too much trouble even when they were rushed off their feet.

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Review of

Barnby Court Care Home

from Philip T (Son of Resident) published on 19 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, very good. Only downside was awaiting assistance to go to toilet. Staff are very courteous and always offering drinks.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Thank you, Philip, for your kind words. I will share your comments with the team.


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Review of

Barnby Court Care Home

from Jane S (Granddaughter of Resident) published on 19 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is a very nice care home, really nice staff. Lovely garden.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Hi Jane, thank you for your kind comments, we know our garden is a big part of our home and is enjoyed by families and friends when visiting the home. I will make sure that your lovely comments are shared with the team, it helps us to know what is important to both residents and visitors. Cheers, Margaret.


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Review of

Barnby Court Care Home

from Simon P (Friend of Resident) published on 19 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely home, lovely location, great staff.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Hi Simon, thank you for taking the time to complete a review card, we really appreciate your comments, these help us look at the service we deliver to our residents and will continue to strive to deliver quality care, in a small friendly home. I will make sure your comments are passed on to our team. Cheers, Margaret.


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Review of

Barnby Court Care Home

from Joan T (Respite Resident) assisted by family/friend published on 19 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very good, friendly and always happy to help.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Hi Joan, thank you for taking the time to write your kind words, it is lovely to hear that you enjoyed your time with us at Barnby Court. I will ensure that your kind words are passed on to the staff. Hope you are still enjoying doing your word game books. Cheers, Margaret.


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Review of

Barnby Court Care Home

from Louise S (Granddaughter of Resident) published on 19 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan came in after she broke her wrist and damaged her elbow from a fall. She has been extremely well looked after and cared for. All staff are extremely friendly and accommodating and have made my nan and us very welcome. They are always on hand to speak to and reassure her. Very well-run care home.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Hi Louise, thank you for your lovely comments, I promise to share these with the team at Barnby. It was a pleasure and a privilege to care for your nan, she really did enjoy you all visiting and talked lovingly about you all, she is a very special person. Once again, thank you for taking the time to share Nan's and your experience with us at Barnby Court. Cheers, Margaret.


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Review of

Barnby Court Care Home

from A C (Son of Resident) published on 19 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Barnby Court Care Home for two years and is very happy and settled. The staff are all very friendly, not only to the residents but also to relatives and visitors.
Nothing seems to be too much trouble and I would have no hesitation in recommending Barnby Court to anyone.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Once again, thank you for your lovely comments and recommendation for Barnby Court. You are a great support to us, in helping us deliver care to your mum, we do appreciate this. It is both a pleasure and a privilege to be able to care for mum. I will make sure that I will share your comments with the team. Cheers, Margaret.


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Review of

Farthings Residential Care Home

from A G (Resident) assisted by family/friend published on 9 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think the meals are a bit boring! A bit more variety would be nice! We seem to get a lot of cream on things not good for our waistlines!

Reply from Lynne Fardell-Wain, Registered Manager at Farthings Residential Care Home

Thanks for the feedback we will definitely look into how we can improve our menus with you and all our ladies and gents input at the next residents meeting. We always welcome your feedback.


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Review of

Barnby Court Care Home

from Tracey L (Daughter of Resident) published on 30 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Sadly not a positive experience and a total lack of care for my mum who stayed at Barnby Court Care Home for respite care.
Staff ignored the buzzer and kept her waiting for an hour and half before she could use the toilet. She could not go to the bathroom herself because she felt dizzy and needed help.
On her first day, they did not give or offer mum any breakfast at all. She had a drink of orange juice and that was it until lunchtime. When she wanted to go to the toilet there was no toilet paper and the toilet was filthy.
When mum was downstairs the care assistant told mum she had to walk up the stairs herself. She cannot climb stairs as she has had 2 knee replacements and also is out of breath because of her heart condition and it would have been totally unsafe for her to even try. They left her sitting in a chair downstairs until after 11 pm that night. She was absolutely exhausted and feeling very unwell. She had just come out of hospital.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Following your family members' stay with us this weekend, we were saddened and shocked to receive your complaint and today your review of our service. At Barnby Court, we strive to provide the highest standard of care to all our residents, and it is with great concern that we have received such feedback. Your complaint is being taken extremely seriously, and we are committed to investigating and addressing the issues you have raised. As you were made aware, upon receiving your complaint, we immediately initiated an investigation into the concerns raised, however as the concerns were only raised a couple of days ago, we have not yet been able to investigate sufficiently to provide a comprehensive response at this time. Please be assured that this matter is being given our utmost priority, and we aim to share our findings as soon as possible.


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Review of

Barnby Court Care Home

from Glenys T (Sister of Resident) published on 3 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good nursing home and very clean. All the staff are very helpful and very caring.
My sister likes to be here and I am glad she is happy.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Thank you for your lovely comments, these are very much appreciated and I will pass these on to the staff.


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Review of

Barnby Court Care Home

from Jacqualine T (Daughter of Resident) published on 5 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing is too much trouble, very good care.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Thank you for your lovely comments. Regards.


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Review of

Barnby Court Care Home

from S M (Friend of Resident) published on 5 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In my opinion, the care home has treated my friend very well and catered to her needs. The staff are very polite and understanding. I have no complaints.

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Review of

Barnby Court Care Home

from Linda C (Daughter of Resident) published on 31 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mum spent 3 weeks at Barnby Court before her death. I couldn’t fault this place, the love and care they show the residents is amazing. All the girls are so lovely and caring. The food is home-cooked. I would recommend this place 100%. I was grateful to every one of them. They give amazing
hugs when needed.

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Review of

Barnby Court Care Home

from J R (Daughter-in-law of Resident) published on 31 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very calm environment for residents. Friendly staff who work very hard, food is of good quality and plenty of choice.

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Review of

Barnby Court Care Home

from Debbie H (Daughter of Resident) published on 30 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Barnby Court now for nearly two years, sadly suffering from advanced Alzheimer’s. The home is very well-run and spotlessly clean. The residents are regularly entertained with music and games to which family is always encouraged to join in where possible. The food is all home-cooked on-site
and is of a very high standard with lovely homemade cakes. Dad is always kept well-groomed and seems very happy and content. It was a very difficult decision to put Dad into care, but I couldn’t be happier with the choice we made. The staff are so dedicated, friendly, caring, patient and always happy to help, I cannot compliment them enough. I would not hesitate to recommend Barnby Court if you are looking for residential care for your loved one.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

Thank you so much for your kind comments, Dad is a big part of Barnby and we wouldn't be able to deliver the same level of care without your and Mum's input. Thank you for attending parties and entertainment where and when you can, it is very much appreciated by us and of course Dad. Thank you again for your continued support.


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Awards / Recognitions (0)

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Frequently Asked Questions about Ashall Care Ltd

How many Care Homes does Ashall Care Ltd own?

Ashall Care Ltd own 2 Care Homes.

Which Ashall Care Ltd Care Homes have the highest review score?

Barnby Court Care Home & Farthings Residential Care Home have the highest review score.
Ashall Care Ltd in Nottinghamshire

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