Aria Care in Dorset | 1 Care Home

Review of
Magna Care Centre
from I F (Granddaughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience

Amazing care staff and management
My nan has been settled and feels completely at home and comfortable in actual fact happiest I've seen her.
To add she was 101 on the weekend and they made such an amazing effort we are so very grateful.
Nothing is too much and I highly recommend Magna care home.
The

manager is an asset to Aria care and this home deserves 10/10
I also worked in the care industry and still work as a medical lead so you can imagine I would naturally look for any faults but there are none and this is reassuring for the whole family.
Super team super home

Reply from Home Manager, Home Manager at Magna Care Centre

Many thanks for your feedback and it is wonderful to hear that your nan is the happiest you have seen her and completely at home with us at Magna, we were delighted that we could be a part of your nan's birthday celebrations and make the day extra special for her and your family to celebrate such a milestone. Our team is dedicated to ensuring every resident feels safe, happy, and well looked after and we are pleased your family are reassured by this. Your thoughtful review is greatly appreciated by all of us here at Magna. Thank you again.

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Review of
Magna Care Centre
from Karen K (Daughter of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience

My mum was a resident for 14 weeks following the death of my father. During this time, I saw her transform from a desperately lonely widow to someone who started to live again, enjoying good food, company and laughter. The staff were always so friendly and fun, and she had begun to make wonderful new

friendships with both them and the other residents. The daily activities were well through out, my mum loved joining in, and I loved seeing the wonderful photo updates from the activities coordinator. My mum had a wonderful bedroom which was warm, bright and fresh and she herself was always clean and well dressed. I loved going to visit my mum at Magna and was made to feel so welcome and part of the Magna family. I cannot recommend Magna Care Centre highly enough. I will be forever grateful for the love and care they provided my mum in her last moments on this earth.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you so much for your heartfelt words. It means the world to us that our care made a positive difference during such a difficult time. Caring for your mum was an honour for our team, and its lovely to hear she enjoyed the activities and food and you felt welcomed when visiting, we want all residents and their loves ones to feel part of our family at Magna. Your gratitude truly touches us, and we're here if you ever need support in the future. Wishing you and your family all the best at this difficult time.

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Review of
Magna Care Centre
from S V (Friend of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience

My friend has been in this home for a few years, it is the most loving home I have been too, she is so well looked after and everyone is so welcoming. Nothing is ever to much to ask. And the food is amazing.

Reply from Home Manager, Home Manager at Magna Care Centre

Many thanks for taking the time to leave us a review, we appreciate your kind words about our home and the care your friend has received, we are pleased you love the food, your feedback will be shared with the team who will be delighted to hear it.

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Review of
Magna Care Centre
from A E (Daughter of Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience

The home provided supportive and sensitive care, this was an end-of-life experience and all aspects were dealt with with dignity.
In particual the care manager demonstrated empathy and took the time to explain the process and support available.

Reply from Kayleigh Frulli, Home Manager at Magna Care Centre

Thank you so much for your lovely comments. It means the world to us that our care made a difference and that we could support you and your family during such a difficult time and we're here if you ever need support in the future, your feedback will be shared with the team.

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Review of
Magna Care Centre
from S K (Son of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

Excellent care home. Staff bend over backwards to help you. Very friendly environment.Excellent food. Some staff say they have worked here for many years which proved to us it is a very good/excellent care home.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you for your review and positive comments. The care and services we deliver as a team to our residents and their loved ones are extremely important to us. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.

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Review of
Magna Care Centre
from E B (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience

My dad arrived at the care home in November 2024, from the moment he arrived, the help and service he received was exceptional. The staff from Magna Care Home were always very friendly and helpful. The home is beautifully kept and there are plenty of activities, if that's what you want to do. I would

recommend this care home.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you for taking the time to leave us such a wonderful review. Providing exceptional care and support is at the heart of everything we do, and we're delighted to hear that your dad received such great care and enjoyed the activities during his time at Magna Care Centre. We are really sorry for your loss and would like to pass on our sincere condolences to you and your family.

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Review of
Magna Care Centre
from Paul J (Son of Resident) published on 10 January 2025

Submitted via Website • Report

Overall Experience

From the first time we visited my mum we knew this was the right place for her.
The staff were polite, friendly and helpful. We noticed a difference in mum
straight away she was much happier and liked the food as well which is some feat.
The staff always had time for a chat and a laugh. I can't praise

Magna Care Centre more highly .

Reply from Kayleigh Frulli, Home Manager at Magna Care Centre

Thank you so much for your review! It is wonderful to hear that you have noticed a difference in your mum during her time with us and we are pleased to hear she is happier and settled as part of our Magna family, and enjoying our food, Our team is dedicated to ensuring every resident feels safe and happy and it's great to hear that this has been your experience

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Review of
Magna Care Centre
from Robert I (Friend of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience

All round good staff and excellent value for money.

Reply from Kayleigh Frulli, Home Manager at Magna Care Centre

Thank you for your review, we pride ourselves on the high quality of care we provide, and your feedback means a lot!

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Review of
Magna Care Centre
from J S (Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience

All the staff can't do enough for everybody.

Reply from Kayleigh Frulli, Home Manager at Magna Care Centre

Thank you for taking the time to write us a review, it's our privilege to care for you! We hope you're happy in your home at Magna Care, we're lucky to have you in our community!

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Review of
Magna Care Centre
from John J (Friend of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience

Visiting my friend. Facilities were excellent as were the staff. Would recommend Magna Care Centre to all my friends and relatives.

Reply from Kayleigh Frulli, Home Manager at Magna Care Centre

Thank you for sharing your feedback with us, we're glad you have had such a positive experience visiting Magna Care! We really appreciate your kind comments regarding our team and our facilities. We hope to see you again soon!

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Review of
Magna Care Centre
from Moira B (Friend of Resident) published on 3 January 2025

Submitted via Postal Card • Report

Overall Experience

My friends have been here for a few months. We as neighbours/friends find all the staff are always friendly and always willing to help. We always find the home very clean, with no bad smells. Thank you all for what you do.

Reply from Kayleigh Frulli, Home Manager at Magna Care Centre

Thank you so much for your lovely review, it's always a pleasure to host you and your loved ones and our team are always happy to help! Our domestic team work very hard to maintain the cleanliness of the home and they will really appreciate your feedback. Thank you again for your kind words!

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Review of
Magna Care Centre
from C E (Cousin of Resident) published on 21 October 2024

Submitted via Postal Card • Report

Overall Experience

My cousin was a resident in Magna Care for two months and we were so impressed by the care he received. He was bedbound and so not able to avail himself of many activities on the lovely grounds. The staff were kind and attentive and always made time for us.

Reply from Kayleigh Frulli, Home Manager at Magna Care Centre

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your cousin received such great care at Magna Care Centre and will pass on your kind comments to the whole team.

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Review of
Magna Care Centre
from L H (Daughter of Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience

Wonderful here.

Reply from Kayleigh Frulli, Home Manager at Magna Care Centre

On behalf of the Magna Care Centre team, we would like to thank you for your wonderful feedback. Thank you again for your review.

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Review of
Magna Care Centre
from V S (Wife of Resident) published on 29 August 2024

Submitted via Postal Card • Report

Overall Experience

The welcome we received when we first arrived was amazing and very reassuring as we were a little anxious not knowing what to expect. No problems with the complex tablets my husband takes. He was made comfortable and at ease as he was rather anxious moving in permanently. The staff have all been marvellous

and if anything crops up unexpectedly, they immediately solve the problem.

Reply from Kayleigh Frulli, Home Manager at Magna Care Centre

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your husband is receiving such great care at Magna Care Centre and will pass on your kind comments to the whole team.

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Review of
Magna Care Centre
from Hilary P (Sister-in-law of Resident) published on 23 August 2024

Submitted via Postal Card • Report

Overall Experience

I cannot praise Magna Care Centre enough. My sister-in-law and brother-in-law shared a room until they passed away, one on the 17th of July, and the other 19 days later. The care and compassion shown by all the staff are exemplary. They treated our loved ones with great respect and looked after their

every need during their time there. I can highly recommend this wonderful home as well as the team who make it so!

Reply from Home Manager at Magna Care Centre

We're so sorry for your loss, and we really appreciate you taking the time to give us such positive feedback. Your comments will mean so much to our team!

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Review of
Magna Care Centre
from Sandra D (Daughter-in-law of Resident) published on 24 July 2024

Submitted via Postal Card • Report

Overall Experience

My mother-in-law was really happy during her time with you. She always looked smart, and clean and her room was always clean. You all did a lot for her, she enjoyed the activities something different each day, also outside groups are bought in to entertain the residents. She said the food was food,

one or two issues in the past which were quickly remedied. Thank you, would definitely recommend the home.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you for taking the time to write us a review, Sandra, it's wonderful to hear that your mother-in-law was happy and enjoyed all of the activities at Magna Care. Our team will be delighted to hear your feedback.

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Review of
Magna Care Centre
from Theresa C (Daughter of Resident) published on 16 July 2024

Submitted via Website • Report

Overall Experience

I cannot fault the care and attention Magna Care Centre give to residents and their families. It is an incredibly warm and friendly home a real gem. My Aunt and I spent a very relaxing and enjoyable lunch with my 97-year-old mother on her Birthday. The food was excellent.
I am totally reassured that

my mother is given the very best care and attention.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you for taking the time to write us such a lovely review, Theresa! We're so glad to hear that your Mother is well settled in and that you feel assured of her care and comfort at Magna Care. Our team will be delighted to hear your wonderful feedback.

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Review of
Magna Care Centre
from Janet C (Friend of Resident) published on 8 July 2024

Submitted via Postal Card • Report

Overall Experience

The standard in this care home is amazing, so kind and caring above any care home we have been to in the last 2 years. The rooms are decorated in such a beautiful way and spotlessly clean. The food is served to a high standard. The staff from reception and nursing are so helpful and nothing is a problem.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you so much for your feedback, Janet, we really appreciate hearing from friends and family of residents and we'll be sharing your lovely comments with our team.

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Review of
Magna Care Centre
from W B (Son-in-law of Resident) published on 22 May 2024

Submitted via Postal Card • Report

Overall Experience

Things are really quite good, but the lounge could do with being bigger now that you have more residents. Staff very helpful and friendly.

Reply from Home Manager at Magna Care Centre

Many thanks for your review of our home and team at Magna, your feedback has been shared with the team.

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Review of
Magna Care Centre
from David T (Friend of Resident) published on 16 May 2024

Submitted via Postal Card • Report

Overall Experience

The love and care provided for our friend at Magna was second to none. We couldn't have wished for a lovelier place for our friend to spend his final weeks. Thank you.

Reply from Home Manager, Home Manager at Magna Care Centre

Thank you David for taking the time to leave us a review and for your kind words about the care your friend received at Magna. We are really sorry for your loss and your feedback will be shared with the team.

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