Aria Care in Essex | 1 Care Home

Review of
Bradbury House
from Carolyn C (Daughter of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother has recently moved to Bradbury House. She has settled in really well thanks to all the wonderful staff. I would not hesitate to recommend Bradbury House. Thank you.

Reply from Bradbury House, Home Manager at Bradbury House

We're so pleased to hear your mother has settled in well at Bradbury House. Our team works hard to help new residents feel at home, so it's lovely to know their efforts have made a difference. Thank you for your recommendation - we truly appreciate it.

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Review of
Bradbury House
from C C (Daughter of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

A wonderful afternoon tea with out mum. The staff here are fantastic, so hard working and so caring to all their residents as well as visitors. No problems and if there are any they are immediately solved or put right. A absolute pleasure and our mum love it here. With dementia, she thinks she is in

a 'holiday camp' how much happier can this get.

Reply from Bradbury House, Home Manager at Bradbury House

Thank you for sharing your experience. We're glad you enjoyed the afternoon tea and noticed how hard the team works to support both residents and visitors. It's particularly good to hear your mum feels so at home here - that's exactly the atmosphere we aim for. We appreciate you taking the time to leave this feedback.

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Review of
Bradbury House
from Susan P (Daughter of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

Wonderful staff so kind and caring to our mum and all residents. Everyone is so happy here. They is always so much for everyone to do and to interact with each other. Mum has dementia and is so well cared for and I recommend this home to everyone. Mum being here is the best thing we could of done for

her to keep her brain going. She is so happy.

Reply from Bradbury House, Home Manager at Bradbury House

Thank you for your kind words. We're really pleased to hear your mum is happy and well cared for at Bradbury House. Our team works hard to create a supportive environment, especially for residents living with dementia, so it's good to know this is making a difference for her. We appreciate you recommending us - that means a lot.

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Review of
Bradbury House
from Tina C (Daughter of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

Very homely and friendly. Nothing is too much for the staff.

Reply from Bradbury House, Home Manager at Bradbury House

Thank you so much for your wonderful feedback! We're delighted to hear you find Bradbury House homely and friendly - creating a warm, welcoming environment is so important to us. It's particularly heartwarming to know you've experienced our staff's dedication first-hand; they truly do take pride in going the extra mile for our residents. Your kind words mean the world to our team!

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Review of
Bradbury House
from P H (Son-in-law of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

Excellent care, wonderful staff and management.

Reply from Bradbury House, Home Manager at Bradbury House

Thank you for your lovely review! We're so pleased to hear you've had such a positive experience at Bradbury House. Our team works tirelessly to provide excellent care, and it's incredibly rewarding to know their efforts are appreciated. Your kind words mean the world to us-thank you for taking the time to share them.

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Review of
Bradbury House
from Claire H (Daughter-in-law of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

The staff are amazing, also very attentive and helpful. The residents are given so much care and attention, with care and arranged activities. The staff are very caring and patient. They go above and beyond.

Reply from Bradbury House, Home Manager at Bradbury House

Thank you so much for your kind words regarding Bradbury House. We're delighted to hear how much you've appreciated the care and attention provided to your mum by our wonderful team. It truly means the world to us to know that our staff's dedication, patience, and efforts have made such a positive difference. Ensuring our residents feel valued, supported, and engaged is at the heart of what we do, and we're so grateful for your thoughtful feedback.

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Review of
Bradbury House
from Emma H (Granddaughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

Nan has been at Bradbury House for 8 months now and we could not be happier with how she is being looked after. There are activities everyday, you can tell it is like a family here and the residents are loved and looked after. The social media posts also mean I get to see my nan everyday. The staff

here go above and beyond and we feel extremely lucky that nan got a place here.

Reply from Bradbury House, Home Manager at Bradbury House

Thank you so much for taking the time to leave a review. It's wonderful to hear that your nan has settled in so well and that you feel she's loved and cared for as part of our Bradbury House family. Our team takes great pride in creating a warm, engaging environment, and it means the world to us that you've noticed their dedication. We're also so pleased you enjoy our social media updates; it's lovely to be able to share those special moments with you. Thank you for trusting us with your nan's care - we feel very lucky to have her here!

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Review of
Bradbury House
from Michael B (Son of Resident) published on 26 September 2024

Submitted via Website • Report

Overall Experience

We are so happy with the care my mum is receiving at Bradbury House. Her health has noticeably improved since she has been there and we are relieved that she is receiving such great care. The manager is always working hard every time we see her, the administrator has been a great help with finances

and the activities lady is always offering a varied and interesting choice of activities and events. Please pass on my family's thanks to all the staff there.

Reply from Bradbury House, Home Manager at Bradbury House

Thank you so much for your wonderful feedback, Michael, we're delighted that Mum's health has improved and that you've been given some relief. We appreciate your recognition of our team and will be passing your kind words on to them!

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Review of
Bradbury House
from D B (Mother-in-law of Resident) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience

My mother-in-law moved in December. This care home has a very cosy feel and feels more like a B&B than a care home. That is a compliment as I viewed many care homes and they all felt clinical. Bradbury House has a lovely feeling when you walk in. Every carer is exceptional, including the management

and all staff that work here. Chef, cleaner, handyman are all very lovely. I am very happy my mother-in-law is here. I would only say that on some occasions they seem short-staffed but otherwise, very impressed.

Reply from Home Manager, Bradbury House at Bradbury House

Thank you so much for your review and for recognising the different departments of our team and our dedication to our roles. Your feedback is greatly appreciated and your comments will be passed on and addressed.

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Review of
Bradbury House
from C M (Sister of Resident) published on 2 August 2024

Submitted via Postal Card • Report

Overall Experience

I can only congratulate Bradbury House on the wonderful care that they give to my brother. Having attended many of their functions, spoken to many of their residents, I have only seen happy faces and happy people.
My brother is a changed person since being in Bradbury House and I cannot praise the

wonderful staff enough.

Reply from Home Manager, Home Manager at Bradbury House

Thank you so much for your amazing feedback it means so much to our team! We're absolutely delighted to hear that your brother's life has seen such a positive change and we're so happy to have him in the Bradbury House family!

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Review of
Bradbury House
from Karen H (Daughter of Resident) published on 30 July 2024

Submitted via Postal Card • Report

Overall Experience

When we first visited Bradbury House, I knew it was where I wanted my mum to live. The place immediately felt homely, and the staff we met were great. The food is lovely, and all the staff are so caring to every resident. They have different activities every day, which is great for my mum as she likes

to keep busy. I can visit anytime and always feel welcome. Nothing is too much trouble. Bradbury House is definitely a home-from-home.

Reply from Home Manager, Home Manager at Bradbury House

Thank you for taking the time to write such a wonderful review; it means so much to our team to be recognised for our hard work and high quality of care. We're thrilled to see that Mum is enjoying the many activities and that Bradbury House feels like a home-from-home for you both!

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Review of
Bradbury House
from B B (Wife of Resident) published on 18 June 2024

Submitted via Postal Card • Report

Overall Experience

My husband has been in Bradbury House for just over nine months. He is happy, relaxed and enjoys the many and varied activities and outings. He says the food is always very good and his 24-hour care is excellent.
I have noticed that the staff give every resident their individual time and care with

a smile. The manager sets a fine example by being proactive and friendly, which means that the atmosphere of the home is always warm and a joy to visit .

Reply from Sheree Burleton, Home Manager at Bradbury House

Thank you, we are so pleased to read your wonderful comments about the care your husband is receiving at Bradbury House; the team were thrilled with your feedback as we strive for person-centred care for all our lovely residents. Thank you.

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Review of
Bradbury House
from Simon F (Nephew of Resident) published on 6 February 2024

Submitted via Website • Report

Overall Experience

Bradbury House in Braintree has been outstanding in every aspect from our experience. The level of care and effort shown by every member of the staffing team has been beyond our expectation. This is not just for the care provided but the activities, dining and support provided. The overall feeling set

in an older style building with a historical connection to Braintree creates more of a family home environment rather than that of a residential home, although every level of support is provided. The freedom to visit at any time and regularly witness life at Bradbury House along with the regular social media updates is so reassuring for the family. In our opinion, Bradbury House is an excellent residential care home. The monthly rate for staying at Bradbury House is exceptionally good value from our experience.

Reply from Home Manager, Home Manager at Bradbury House

Thank you Simon for taking the time to leave us a review and for your lovely comments about our home, activities, food and team at Bradbury House. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.

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Review of
Bradbury House
from Michaela F (Daughter of Resident) published on 26 January 2024

Submitted via Postal Card • Report

Overall Experience

My father has been at Bradbury House for a few months now and has received kind and compassionate care from all the team. He has had a couple of appointments at hospital which have been organised without hassle.
I visit unannounced and always find him clean and tidy. The other residents are all happy

as well when I visit.

Reply from Home Manager at Bradbury House

Thank you, Michaela, for taking the time to leave us a review and for your lovely comments about our home and the care your father has received at Bradbury House. Your feedback will be shared with the team.

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Review of
Bradbury House
from A F (Son of Resident) published on 9 January 2024

Submitted via Postal Card • Report

Overall Experience

Staff are kind and caring. My mother is immobile with dementia but feels safe at Bradbury House. She is comfortably warm in her room and has enough to eat and drink. My mother prefers to stay in her own room but I think she should be made to join in some activities with the other residents. She did

enjoy the Christmas Party and joined in the singing. Thank you.

Reply from Home Manager at Bradbury House

Thank you for taking the time to leave us a review and for your comments about our home and team at Bradbury House. It is lovely to hear your mother enjoyed the Christmas Party. Your feedback will be shared with the team.

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Review of
Bradbury House
from Shirley F (Sister of Resident) published on 21 December 2023

Submitted via Postal Card • Report

Overall Experience

I have, myself, been a carer for twenty-four years. I have to say, Bradbury House is one of the best I have seen. My sister is the happiest I have seen her for a very long time. I have no concerns, and it makes me happy to see her so well looked after. It also gives all the family peace of mind. Thank

you for your time.

Reply from Home Manager, Home Manager at Bradbury House

Thank you, Shirley, for taking the time to leave us a review and for your wonderful comments about our home, team and the care your sister is receiving. It is lovely to hear your sister is happy at Bradbury House. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.

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Review of
Bradbury House
from Ursula K (Daughter of Resident) published on 18 December 2023

Submitted via Postal Card • Report

Overall Experience

My dad has literally settled in so well. He loves his new home and says that everyone is very friendly. He describes Bradbury House as a five-star hotel. My experience is that the home is friendly, welcoming and caring. Seeing Dad so happy for me means that Bradbury House is amazing. I cannot praise

this care home enough, it's home from home.

Reply from Home Manager at Bradbury House

Thank you, Ursula, for taking the time to leave us a review and for your lovely comments about our home and team. It is wonderful to hear that your dad has settled in at Bradbury House. The care and services we deliver, as a team, to our residents and families are extremely important to us. Your feedback will be shared with the team.

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Review of
Bradbury House
from S M (Daughter of Resident) published on 20 November 2023

Submitted via Website • Report

Overall Experience

My 90-year-old mum had a fall and went into Bradbury House Care Home for respite, she quickly decided to stay, she has made friends and gone out on trips and has become a firm favourite with the carers. I was very worried when we made this decision but I visit all the time and am made welcome. She has

a lovely room and gets brilliant care at all times.

Reply from Home Manager at Bradbury House

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Bradbury House as we strive for personalised-centred care for all those living in our community. We try to ensure that both they and their families experience that home-from-home feeling. I will pass on your kind comments to the whole team.

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Review of
Bradbury House
from L M (Daughter of Resident) published on 29 August 2023

Submitted via Website • Report

Overall Experience

Bradbury House is a place where you can call home immediately. As you walk through the door, the staff are so friendly and helpful. It has a wonderful atmosphere. Even though my mother only stayed for a short period of time, her last days were filled with laughter and companionship. She became animated

and interested in talking to new friends. You succeeded in finding my mum, her cheeky self returned, and she was so happy, eating, drinking, talking; she had given up on life until Bradbury House and their lovely staff. My only regret is her time with you was far too short.
Thank you from a very grateful daughter.

Reply from Home Manager at Bradbury House

On behalf of the Bradbury House team, we would like to thank you for your wonderfully positive feedback. Although your mum was only with us for a short time, we hope we made her stay with us as comfortable and enjoyable as possible. I would like to pass on our condolences again from the whole team.

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Review of
Bradbury House
from Val H (Regular Volunteer) published on 15 June 2023

Submitted via Website • Report

Overall Experience

I have been an ex-NHS volunteer at Bradbury House since last July, having been to a couple of other care homes in the past. I was struck from the beginning at the lovely, homely feeling, being a bit smaller than some of the other care homes I have visited. I can honestly say that I have been so impressed

at all the staff from the management team (frequently seen on the floor participating wildly in activities - have never experienced managers outside of their office!) down to the carers and activity staff in the obviously caring way that the home is run. Staff are extremely empathetic and go out of their way to ensure residents' mental wellbeing and stimulation as well as the more everyday tasks. I very much enjoy my weekly visit!

Reply from Home Manager, Home Manager at Bradbury House

Val, thank you for taking the time to leave us such a fantastic review! We're happy to hear your wonderful views on Bradbury House and how you feel the family spirit we have at our home. Our residents love spending time with you and reminiscing about the good old days. I will pass on your kind comments to the whole team.

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Care Home Owned by Aria Care in Essex

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