Aria Care in Fife | 3 Care Homes

Review of
Scoonie House
from Jane K (Sister of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

The staff have been exceptional with my sister. They have helped her settle in. Everyone is friendly and professional. They have also been a great help with me and answer any queries.

Reply from Home Manager, Home Manager at Scoonie House

Thank you so much for your kind words, it means a lot to know that your sister is feeling settled and well cared for. We're also pleased that you've felt supported and comfortable reaching out with any questions - we're always here to help. Your feedback is truly appreciated and will be shared with the whole team.

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Review of
Forth Bay Nursing Home
from N H (Granddaughter of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

Staff are friendly and welcoming, from an overall experience I feel there needs to be more activities/outings for residents to engage in, there have been a few times I've visited and residents are sitting round the TV watching inappropriate films with violence, swearing and they have complained. I feel

staff should be more aware of this, it shouldn't be relatives that are having to find something more
suitable to entertain them. There are times when I know my gran is well looked after depending on what team is on that day. Personal care and hygiene could be improved.

Reply from Home Manager, Home Manager at Forth Bay Nursing Home

Feedback like yours is extremely important to us, as it does not align with the typically positive responses we receive. We understand that you have already spoken with our team, who have taken your concerns seriously and implemented improvements based on your feedback. If there is anything further we can do, please don't hesitate to reach out to us directly.

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Review of
Forth Bay Nursing Home
from A B (Wife of Resident) published on 13 March 2025

Submitted via Postal Card • Report

Overall Experience

Most of the carer are good, but some don't understand what your are saying. My husband cant walk or talk therefore there are no activities. No idea what the night shift do, but my husband chair is often dirty, can't clean it through the day as the only time he is out of it is bed time. The laundry is

not the most hygienic sometimes smells and stained.

Reply from Home Manager, Home Manager at Forth Bay Nursing Home

We pride ourselves on the resident experience and we are very sorry that you were unhappy with your husbands care. We take comments such as this extremely seriously as it does not reflect the typical positive feedback we receive. We understand that you have spoken with members of our team, and they have already learnt from and taken actions in response to your feedback. If there is anything else we can do, please do not hesitate to contact us directly.

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Review of
Strathview Care Home
from Mary S (Daughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

Very friendly staff nothing is to much trouble for them. Home is clean and tidy. Residents all look happy and cared for. Staff are always on hand. Always get offered tea or coffee when we go in. They get well fed.

Reply from Home Manager, Home Manager at Strathview Care Home

Thank you so much for your review. We really appreciate your recognition of our team's friendly and helpful nature. They take great pride in going above and beyond for our residents and their loved ones and your thoughtful words will mean a lot to them.

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Review of
Scoonie House
from Graham M (Son of Resident) published on 20 January 2025

Submitted via Postal Card • Report

Overall Experience

Mum is now very well settled in Scoonie House and thoroughly enjoys her time there. The friendly and welcoming atmosphere pervades throughout the whole establishment and is complimented by the friendly professional staff who cannot do enough for all residents. When we visit mum we are treated like family

as is mum. Since moving into Scoonie House in April 2024, mum has come on leaps and bounds both physically and mentally, all credit to the care and attention granted to her. Christmas time has been a joy for mum with activities everyday and she is so looking forward to the big day. The staff have been amazing to make this happen.

Reply from Home Manager, Home Manager at Scoonie House

Thank you so much for your kind words, we're absolutely delighted to hear that your mum has settled in so well and is enjoying her time with us at Scoonie House. Our team truly believe in treating our residents and their loved ones like family, so it's heartwarming to hear that you feel that way too. It's been such a pleasure to watch your mum's progress since April and we'll continue doing everything we can to ensure she stays happy and well. We're glad mum enjoyed our Christmas activities and we hope she enjoyed the big day even more. Here's to many more wonderful memories in 2025.

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Review of
Scoonie House
from V A (Daughter of Resident) published on 17 January 2025

Submitted via Postal Card • Report

Overall Experience

Since my parents moved into Scoonie House at end of May. I have been happy with the care that they get. It's a lovely home with enough activities to suit everyone.

Reply from Home Manager, Home Manager at Scoonie House

Thank you for your review, we're so pleased to hear that you're happy with your parents' care at Scoonie House. Our team work hard to create fun and engaging activities that include all residents, so we appreciate your recognition of this. Thanks again for your lovely feedback.

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Review of
Scoonie House
from Diane R (Daughter of Resident) published on 15 January 2025

Submitted via Website • Report

Overall Experience

Both my parents moved to Scoonie Care Home at the end of August 2024. Both have very different needs, my dad is physically frail but still mentally very able. My mum has dementia and has no independent mobility. From the first time I took my dad to see the home he has been treated with dignity, respect,

and kindness. From the managers to the seniors, carers, and domestic staff, everyone is friendly and caring. One of the things that stands out most to me though, is how inclusive the home is. My mum would be easy to ignore. They could leave her sitting watching the TV and she'd be ok. But they don't. They encourage her to join in activities, they make a point of speaking to her and include her in conversations, and they've even had her out for lunch. My dad loves the meals, and the trips to The Bistro when visitors come in - the home's own cafe area.

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Review of
Scoonie House
from M S (Daughter of Resident) published on 13 December 2024

Submitted via Postal Card • Report

Overall Experience

Our mother has been a resident for 17 months and has had a good experience with regard to care. The food is excellent and activities are frequently organised. Residents are often taken out for meals, and fundraising activities are well organised and attended. The staff are very friendly and helpful.

Reply from Home Manager, Home Manager at Scoonie House

Thank you so much for your kind feedback, we're so glad to see your mother settling in well at Scoonie House and enjoying the many activities our wellbeing team organise. We really appreciate your lovely comments about our friendly and helpful team as well as our tasty food and fun activities and events! Our team will be delighted to hear your feedback!

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Review of
Scoonie House
from J W (Friend of Resident) published on 24 September 2024

Submitted via Website • Report

Overall Experience

I am very happy that my friend is living in such a comfortable care home. My first impressions of the home made me feel that my friend could settle in very well. Coming from a quite large 2-bedroomed home to having her own bedroom with toilet was just what she needed. She was very fortunate that everything

in her room was brand new. The home itself is clean and odour-free. She has been there for a few months now and appears to be content. The staff are friendly and recently I attended a relatives meeting which was very informative. My friend has been taken out a couple of times which is great and has benefitted from the hairdressing facility.

Reply from Home Manager, Home Manager at Scoonie House

Thank you so much for your review, J, it's great to hear that your friend is settling in and enjoying living at Scoonie House!

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Review of
Strathview Care Home
from K H (Daughter of Resident) published on 30 August 2024

Submitted via Website • Report

Overall Experience

A huge thank you to all the great staff at Strathview for the real care and attention they give supporting Mum. She has been a resident for nearly 5 years and in this time has become increasingly dependent on carers to do everything for her as her dementia progresses. They truly know her and they are

so patient, kind and respectful of her needs and moods, whilst being mindful of others. We are always welcome to visit and be treated as part of the 'family'. It is such a comfort to know she is there and we are extremely grateful to the whole team who work so hard to make Strathview such a nurturing, safe and positive place.

Reply from Abi Rose-Armstrong, Home Manager at Strathview Care Home

Thank you for your kind words and recognition of the team at Strathview, the care, services and support we deliver as a team to your Mother and whole family is extremely important to us. Your feedback will be shared with the team.

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Review of
Strathview Care Home
from F G (Daughter of Resident) published on 19 August 2024

Submitted via Postal Card • Report

Overall Experience

Delighted that my father has settled so easily and happily at Strathview, having come from another home. The care team have really helped him without overwhelming him and has managed his needs and equipment very smoothly. The move means he is now in the same home as his wife and it's great to hear that

they spend time together when appropriate. It makes visiting as a family much simpler and the home is great at providing space and support for this to happen.

Reply from Home Manager, Home Manager at Strathview Care Home

We really appreciate your wonderful feedback, it's so lovely to see your father settling in and spending quality time with his wife and it's a privilege for us to be able to support him and his family.

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Review of
Strathview Care Home
from Jacqueline D (Daughter of Resident) published on 12 August 2024

Submitted via Postal Card • Report

Overall Experience

My father has now settled really well in Strathview. I find he is safe there and given attention, care and encouragement. He has nothing but praise for the taste and quality of the food. It's a busy and well-run bungalow. The staff are nice to him. They pay attention to when a member of staff needs

to take him for an appointment at the nearby surgery. Thanks so much, Strathview!

Reply from Home Manager, Home Manager at Strathview Care Home

Thank you so much for your kind words, Jacqueline, we're delighted that you're happy with your father's care at Strathview and we're glad he likes our food! You're very welcome and our team really appreciate the feedback.

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Review of
Strathview Care Home
from Peter L (Brother of Resident) published on 12 August 2024

Submitted via Website • Report

Overall Experience

I would like to say a huge thank you to all of the amazing staff at the Strathview Care Home for the understanding, patience and care they show my brother who suffers from dementia. As I live four hundred miles from the home I am not able to visit as much as I would like, but when I phone the staff

always take the time to let me know how he is and occasionally they will arrange a video call for me, which I really appreciate.

Reply from Home Manager, Home Manager at Strathview Care Home

We really appreciate your wonderful feedback, Peter, and your recognition of our team and their dedication, they will be touched to hear your lovely comments!

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Review of
Strathview Care Home
from B H (Resident) published on 31 July 2024

Submitted via Postal Card • Report

Overall Experience

Like staff, rooms and food and things we can do.

Reply from Abi Rose-Armstrong, Home Manager at Strathview Care Home

Thank you for your feedback, we're glad you like living at Strathview and we're happy to have you!

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Review of
Scoonie House
from C G (Daughter of Resident) published on 30 July 2024

Submitted via Postal Card • Report

Overall Experience

They are very warm and friendly. Nothing is any trouble for them.
Room gets a daily clean, which is excellent.
They do good activities and take the residents out on trips.
My mum's life has improved a lot as she previously didn't have much of a social life. She now mixes with others and gets involved

with events.

Reply from Home Manager, Home Manager at Scoonie House

Thank you for your lovely feedback and recognition of our team at Scoonie House. It's wonderful to hear that Mum's life has improved and she has a new social life, mixing with other residents and enjoying activities! Our team will be touched to hear your comments.

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Review of
Scoonie House
from E M (Resident) assisted by family/friend published on 29 July 2024

Submitted via Postal Card • Report

Overall Experience

Have settled in very well.
Meals are very good.
My room is very clean.
I like all the staff.

Reply from Home Manager, Home Manager at Scoonie House

Thank you for your review; feedback from our residents is so important to us, and we're delighted that you have settled in and enjoyed living at Scoonie House, we're happy to have you here!

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Review of
Forth Bay Nursing Home
from Steven C (Nephew of Resident) published on 17 July 2024

Submitted via Website • Report

Overall Experience

Initially, we were made to feel very welcome when being shown around and despite the home maybe not being the most modern and looking a little tired, the most important thing, the care, turned out to be of the highest quality. The full-time staff could not do enough for my aunt and we were impressed

with the reviews taking place regularly and being included. The caters, on the whole, were happy and attentive and only occasionally temporary staff appeared to be less interested. I was kept informed of any issues promptly and could see that actions agreed were being taken. Thanks to all - especially the lady on the reception and those on the ward. I know that she was happy staying at Forth Bay.

Reply from Home Manager, Home Manager at Forth Bay Nursing Home

Thank you for your review, we're glad to hear that you're happy with the quality of care at Forth Bay. We're so sorry for your loss and we hope we made your Aunt's time at Forth Bay as enjoyable as possible. We also really appreciate your honest feedback as it enables our continuous improvement and your comments will be shared with our team.

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Review of
Strathview Care Home
from M L (Daughter of Resident) published on 16 July 2024

Submitted via Postal Card • Report

Overall Experience

All the staff have taken the time to get to know my mum and it has made a huge difference to her overall well-being.

Reply from Home Manager, Home Manager at Strathview Care Home

Thank you for your review, we're so happy to see your Mum settling in and enjoying her home at Strathview. We will share your lovely feedback with the team.

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Review of
Scoonie House
from A M (Daughter-in-law of Resident) published on 8 July 2024

Submitted via Postal Card • Report

Overall Experience

Mum settled in from day one of arriving.
The care Mum gets is 10/10.
Everyone is so friendly and caring.
The building is clean and well-maintained.
Mum's room is a home-from-home.
Food is excellent and nice to have choices.

Reply from Home Manager, at at Scoonie House

Thank you for taking the time to leave such a fantastic review. We're glad your mum has settled in well and is enjoying living in our home. We'll share your lovely comments with our team.

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Review of
Scoonie House
from Marlene M (Resident) published on 8 July 2024

Submitted via Postal Card • Report

Overall Experience

Scoonie House is just great, felt at home since the first day I arrived. Would recommend it to anyone.

Reply from Home Manager, at at Scoonie House

Thank you for your lovely comments; we're so glad that you feel at home at Scoonie House! Your feedback will be shared with the team.

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Care Homes Owned by Aria Care in Fife

Aria Care Locations in Fife (3)

Aria Care Reviews in Fife (118)

Scoonie House

Forth Bay Nursing Home

Forth Bay Nursing Home

Strathview Care Home

Scoonie House

Scoonie House

Scoonie House

Scoonie House

Scoonie House

Strathview Care Home

Strathview Care Home

Strathview Care Home

Strathview Care Home

Strathview Care Home

Scoonie House

Scoonie House

Forth Bay Nursing Home

Strathview Care Home

Scoonie House

Scoonie House

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